eSIM Supported Phones Canada: Device Checker

Reno 14 does not support eSIM in most regions. Oppo limits eSIM to flagship Find series models in global variants. The Reno lineup, including the Reno 14, uses physical SIM cards only. Check the full list of eSIM compatible phones to find a device that works with HelloRoam on your next international trip.

The LG V40 ThinQ does not support eSIM. LG never put eSIM hardware into the V40 or any V-series model. LG left the smartphone market in 2021, so no future update can add eSIM support. To use a HelloRoam travel eSIM, you need a phone with eSIM hardware from Apple, Samsung, Google, or another brand on the supported list.

Confirming eSIM compatibility takes about 30 seconds. On iPhone, open Settings, tap General, tap About, and look for an EID number near the IMEI. On Android, dial *#06# and check for an EID field alongside your IMEI. An EID confirms the eSIM chip is present. You also need a carrier-unlock from Bell, Rogers, Telus, or Freedom Mobile before installing a HelloRoam plan.

Most phones store between 5 and 10 eSIM profiles but can only activate 1 or 2 at a time. iPhones before the 13 store up to 8 profiles and activate one at a time. iPhone 13 and newer run two active eSIMs without a physical SIM card. Samsung phones typically store 5 to 7 profiles. You can switch between stored HelloRoam profiles instantly without scanning a new QR code.

Dual SIM and eSIM are not the same. Dual SIM phones hold two physical SIM cards in separate slots. An eSIM is a chip built into the phone that downloads SIM profiles digitally without inserting a card. Many modern phones combine both: one physical SIM slot plus an eSIM. A dual SIM iPhone XS or newer runs one physical nano-SIM alongside an eSIM, giving you two active lines at once. HelloRoam uses the eSIM slot for travel data while your physical SIM keeps your Rogers, Bell, or Telus number active. This is the best setup for Canadian travellers who want local data abroad without missing calls on their home number.

eSIM availability depends on carrier and region. In Canada, Bell, Rogers, Telus, and Freedom Mobile all support eSIM activation on compatible phones. The CRTC requires Canadian carriers to unlock devices on request at no charge, so getting your phone ready for a HelloRoam eSIM is straightforward. HelloRoam provides its own eSIM data plans that work independently of your home carrier across 185+ countries.

The Honor 400 Lite has not been confirmed to support eSIM as of April 2026. Honor generally limits eSIM to select premium flagships sold in markets outside China. Most mid-range and budget Honor phones rely on physical SIM cards only. Before purchasing any plan, verify the exact spec sheet for your model on the Honor Canada website. The full device list on this page can help you find a compatible phone for travel.

iPhones from the XS onwards are eSIM compatible. That covers every iPhone 11 and newer model, plus the SE (2nd and 3rd generation). To check your specific iPhone, open Settings, then General, then About, and look for an EID number. An EID confirms eSIM hardware is present. Your iPhone must also be carrier-unlocked and running iOS 12.1 or later to install a HelloRoam eSIM. In China mainland, only the iPhone 18 Pro, 18 Pro Max, 17e and Air support eSIM, and some models sold in Hong Kong and Macao use two nano-SIM cards.

The LG V60 ThinQ does not support eSIM. LG did not include eSIM hardware in the V60 or any other V-series phone. LG stopped making smartphones in 2021, so no software update can add eSIM. For travel data abroad, you need an iPhone, Samsung Galaxy, Google Pixel, or another phone on the eSIM supported phones list.

Android phones with eSIM span several major brands. Compatible phones include most Samsung Galaxy S20 and newer models, Google Pixel 4 and newer, the OnePlus 11, 12, 13, 13R and Open (not Chinese models or the Nord series), Motorola Razr 40 and newer, and select Xiaomi, Sony, and Oppo flagships. The Galaxy S20 FE and S21 FE have no eSIM. Budget and mid-range Android phones from any brand typically lack eSIM hardware. Regional variants from China or Hong Kong often do not support eSIM even when the global model does. Always check your exact model number before buying a HelloRoam plan.

eSIM compatible devices include smartphones, tablets, smartwatches, and laptops. Phones with eSIM include iPhone XS and newer, most Samsung Galaxy S20 and newer models (not the S20 FE or S21 FE), and Google Pixel 4 and newer. Any iPhone from the XS onward qualifies, including the newest models. Cellular iPads support eSIM too: the iPad Pro from 2018 onwards, and the iPad Air, iPad mini and standard iPad from 2019 onwards. The Samsung Galaxy Tab S8 and S9 also support eSIM. Apple Watch Series 3 and newer, and select Windows laptops with LTE, also include eSIM. HelloRoam plans run on the unlocked phones and tablets in that list, in 185+ countries.

An eSIM cannot be transferred to a new phone once installed. Your HelloRoam eSIM stays tied to the original device where you activated it. If it hasn't connected to a network its plan covers at your destination, email help@helloroam.com and we can issue a new eSIM. After it connects, we can't issue a new one. Don't delete it from your old phone. Keep your order confirmation email for faster service.

An eSIM replaces the physical SIM card with a digital profile stored on a chip built into your phone. A physical SIM is a removable plastic card you insert into a tray. The practical difference: an eSIM lets you add data plans by scanning a QR code, while a physical SIM requires a store visit or mail delivery. HelloRoam uses eSIM for instant activation across 185+ countries.

eSIM activation on HelloRoam takes about 2 minutes. You scan a QR code with your phone camera, your device downloads the eSIM profile, and the plan activates on its own. No store visit, no waiting for a card in the mail. eSIM activation works the same on any compatible iPhone or Android phone from the list. Bell, Rogers, or Telus users can keep their home plan on the physical SIM while the HelloRoam eSIM handles data on your trip. Activate at home before you leave, so you arrive connected at your destination without searching for Wi-Fi at the airport.

Cellular iPads and Android tablets with eSIM hardware work with HelloRoam data-only plans. Compatible iPads include the iPad Pro from 2018 onwards, iPad Air from 2019 onwards, iPad mini from 2019 onwards, and the standard iPad from 2019 onwards. Wi-Fi-only models do not have cellular capability and cannot use eSIM. Confirm you have the Wi-Fi plus Cellular version before purchasing.

The Samsung Galaxy S21 supports eSIM on all three models: S21, S21+, and S21 Ultra. Samsung added eSIM starting with the S20 series, and most Galaxy S models since then include it, but not the S20 FE or S21 FE. Your S21 must be carrier-unlocked to install a third-party eSIM. Go to Settings, then About Phone, and confirm no carrier lock is active. HelloRoam eSIM works on S21 across 185+ countries.

Your carrier must unlock your phone before you can install a third-party eSIM. Contact Bell, Rogers, Telus, or Freedom Mobile and request a device unlock. Since 2017, the CRTC requires all Canadian carriers to unlock devices on request at no charge. On iPhone, check Settings, then General, then About, then Carrier Lock. If it reads 'No SIM restrictions,' your phone is ready for a HelloRoam eSIM.

The Samsung Galaxy S22 supports eSIM on all variants: S22, S22+, and S22 Ultra. Samsung includes eSIM hardware in most Galaxy S models from the S20 onwards, but not the S20 FE or S21 FE. Your S22 needs to be carrier-unlocked to add a HelloRoam eSIM. Go to Settings, About Phone, Status, and check for an EID number to confirm the hardware is present. S22 users can run a physical SIM and eSIM together while travelling.

Your phone shows its lock status in the settings menu. On iPhone, go to Settings, then General, then About, and scroll to Carrier Lock. If it reads 'No SIM restrictions', your phone is carrier-unlocked and ready for a HelloRoam eSIM. You can also dial *#06# to display your IMEI; an EID listed alongside the IMEI confirms eSIM hardware. On Android, insert a SIM from a different carrier: if it connects, your phone is unlocked. If your phone is locked, contact Bell, Rogers, Telus, or Freedom Mobile and request a device unlock. Under CRTC rules, all Canadian carriers must unlock your device on request.

To check if an iPhone is unlocked, open Settings, tap General, then About, and look for Carrier Lock near the bottom of the screen. If it reads 'No SIM restrictions', your iPhone is carrier-unlocked. A second method: insert a SIM from a different carrier. If it activates, the phone is unlocked. You can also dial *#06# to view your IMEI, which your carrier uses to check or remove a lock. Your iPhone must be carrier-unlocked to install a HelloRoam eSIM plan.

iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max support eSIM, except models sold in China mainland and some sold in Hong Kong and Macao, which use two nano-SIM cards and have no eSIM. Apple added eSIM to the iPhone XS and XR in 2018. Your iPhone 11 needs iOS 12.1 or later and must be carrier-unlocked. The phone runs one physical nano-SIM alongside an eSIM, keeping your home number active while HelloRoam handles travel data in 185+ countries.

The iPhone 12, 12 mini, 12 Pro, and 12 Pro Max support eSIM, but some models sold in China mainland, Hong Kong, and Macao use two nano-SIM cards and have no eSIM. Outside those models, Apple includes eSIM hardware in every iPhone from the XS (2018) onwards. Your iPhone 12 must be carrier-unlocked to install a HelloRoam eSIM. To confirm, go to Settings, then General, then About, and look for Carrier Lock. If it reads 'No SIM restrictions', your iPhone 12 is ready.

Does iPhone 16 have a SIM card? In Canada, iPhone 16 models include a physical SIM tray alongside eSIM, unlike US models which are eSIM-only. Does iPhone 16 have eSIM support as well? Yes, iPhone 16, 16 Plus, 16 Pro, and 16 Pro Max support eSIM, except models sold in China mainland and some sold in Hong Kong and Macao, which use two nano-SIM cards and have no eSIM. Canadian iPhone 16 users can keep their Bell, Rogers, or Telus SIM in the tray while using HelloRoam eSIM for travel data abroad. This dual-SIM setup is especially useful for cross-border travel to the US or a winter trip to Mexico. HelloRoam activates on every iPhone 16 model with eSIM in minutes by scanning a QR code.

You can't move an installed HelloRoam eSIM directly to another iPhone. The profile stays tied to the phone where you installed it. To use your HelloRoam plan on a new iPhone, email help@helloroam.com before the eSIM connects in your destination, and we can issue a new eSIM. Once it connects, we don't issue a new one because you changed phones. Keep your order confirmation email handy for quicker support. Quick Start carrier transfer on iOS 16 and later covers only your home carrier's lines, not a travel eSIM. If you delete the eSIM by accident, email help@helloroam.com with your order details.

The iPhone SIM chip is an embedded eSIM chip soldered to the logic board during manufacturing. On some newer iPhones, such as US models from the iPhone 14 on, it replaces the removable SIM tray. The chip stores multiple eSIM profiles that you download by scanning a QR code. You can check for the chip by dialing *#06#: an EID number alongside your IMEI confirms the chip is present.

How to remove SIM card from iPhone models with a physical tray (iPhone 13 and earlier, plus most iPhone 14 and newer models sold outside the US): insert the SIM ejector tool or a small paper clip into the pinhole on the side of the phone and press until the tray pops out. How to take out SIM card on iPhone SE, 12, or 13: slide the tray out and lift the nano-SIM by its edges. Canadian iPhone 14 and 15 models include a physical SIM tray, unlike US versions. You can keep your local SIM active and install a HelloRoam eSIM by scanning a QR code in seconds.

Does Bell support eSIM? Yes. Does Rogers support eSIM? Yes. Does Telus support eSIM? Yes. Does Freedom Mobile support eSIM? Yes, on compatible devices. All four major Canadian carriers support eSIM activation on compatible phones. The CRTC requires Canadian carriers to unlock devices on request at no charge, so switching to a HelloRoam travel eSIM is straightforward. HelloRoam works independently of your home carrier. You keep your Bell, Rogers, Telus, or Freedom Mobile plan active while HelloRoam covers data in 185+ countries, with no roaming charges and no physical SIM card needed.

Your IMEI is a 15-digit code that identifies your phone on mobile networks. To find it, dial *#06# on any phone and it appears on screen, along with an EID if your phone has eSIM hardware. On iPhone, you can also find the IMEI in Settings, then General, then About. On Android, check Settings, About Phone, Status. Canadian carriers use your IMEI to verify unlock eligibility under CRTC rules. HelloRoam does not require your IMEI to purchase or activate an eSIM plan.