HelloRoam is a global eSIM provider offering instant mobile data in 185+ countries. Buy prepaid travel eSIM plans with no extra fees, no contracts, and instant activation on any eSIM-compatible device.
Confirm your phone is eSIM compatible before buying a plan. Whether you're heading to New York, Cancun, or London, your device must be carrier-unlocked and eSIM-ready. Bell, Rogers, Telus, and Freedom Mobile must unlock your device on request at no charge under CRTC rules. Check the full list and get connected across 185+ countries.
HelloRoam works on eSIM supported phones including iPhone XS and newer, Samsung Galaxy S20 and newer, and Google Pixel 2 and newer. Your phone must be carrier-unlocked to use HelloRoam abroad. Bell, Rogers, Telus, and Freedom Mobile are required by the CRTC to unlock any device on request at no charge. Unlocking takes a few hours for paid-off phones. Once unlocked, you can add a HelloRoam eSIM in under 2 minutes.
iPhones sold in mainland China do not support eSIM. Only some iPhone models sold in Hong Kong and Macau support eSIM. If you purchased your iPhone in one of these regions, verify eSIM compatibility before buying a plan.
Samsung devices must be carrier-unlocked to use eSIM. Devices purchased from Bell, Rogers, Telus, or Freedom Mobile may have eSIM functionality disabled by default. Request an unlock from your carrier before installing a HelloRoam plan.
Google Pixel devices purchased in Australia, Taiwan, and Japan may not support eSIM. Verify your device compatibility before purchasing a plan.
Motorola eSIM availability varies by region. Your device must be carrier-unlocked and purchased in a region that supports eSIM functionality.
Oppo Find X series global variants support eSIM. Oppo phones are sold at Amazon Canada. Budget Oppo A-series models use physical SIM only. Confirm eSIM on your exact model.
Xiaomi 14 and 15 global variants support eSIM. Chinese models do not. Buy from Amazon Canada. Always check the exact model number for eSIM hardware.
Huawei phones have limited eSIM support in Canada. Most models use physical SIM only. Check with Bell, Rogers, or Telus for compatibility before buying a plan.
Sony Xperia 1 V and Xperia 5 V support eSIM in their global variants. Available from Amazon Canada. Confirm the eSIM model before purchasing.
Honor eSIM works on select flagship models outside China. Budget Honor phones at Amazon Canada use physical SIM only. Check the Honor spec page for your model.
OnePlus eSIM works on the 9 series onwards. Buy unlocked from Amazon Canada or OnePlus.com. OnePlus phones are not sold through Bell, Rogers, or Telus stores.
Vivo eSIM is limited to select flagship X-series global models. Vivo is not widely sold in Canada. Check the Vivo support page for your model if you imported one.
Nokia eSIM works on select models. Nokia phones are sold at Best Buy Canada and Amazon Canada. Check the Nokia spec page for eSIM on your model.
Rakuten phones are sold only in Japan. They are not available from Canadian retailers and do not support Canadian network bands.
Sharp AQUOS phones are sold only in Japan. They are not available from Canadian retailers. eSIM works on select AQUOS models with Japanese carriers only.
Fairphone is a European brand not officially sold in Canada. Fairphone 5 supports eSIM in European markets. If you imported one, check Canadian band compatibility.
Nothing Phone (2) and (2a) Plus support eSIM. Buy from Nothing.tech or Amazon Canada. Nothing phones work on Bell, Rogers, and Telus networks.
TCL eSIM works on select 5G models. TCL phones are available at Amazon Canada and Best Buy. Confirm eSIM on your model spec page before buying.
Realme eSIM is limited to select GT flagship global variants. Budget Realme at Amazon Canada use physical SIM only. Check specs before buying a plan.
ASUS Zenfone and ROG Phone support eSIM on select models. Buy unlocked from Amazon Canada. They are not sold through Bell, Rogers, or Telus stores.
Hammer rugged phones are a European brand not officially sold in Canada. eSIM works in select European markets only. Check compatibility if you imported one.
T-Mobile Revvl devices are sold only in the US. They do not work on Bell, Rogers, or Telus networks in Canada.
eSIM support depends on the exact brand and model. Most budget phones at Best Buy Canada and carrier prepaid stores use physical SIM only. Check your phone spec page for eSIM before buying.
eSIM only runs on phones with an embedded SIM chip built into the hardware at the factory. Compatible models include iPhone XS and newer, Samsung Galaxy S20 and newer, and Google Pixel 2 and newer. Phones from before 2018 and most budget Android models do not have this chip. HelloRoam works on any carrier-unlocked eSIM supported phone on the device list.
Your phone shows eSIM support in the settings menu. On iPhone, go to Settings, then General, then About, and look for an EID number. On Android, dial *#06# and check for an EID alongside your IMEI. An EID confirms your device has the eSIM chip. Your phone must also be carrier-unlocked to install a HelloRoam plan.
Older phones cannot use eSIM. The chip must be built in at the factory. Devices released before 2018, such as iPhone X and earlier and Samsung Galaxy S10 and earlier, do not have the hardware and cannot gain eSIM support through any software update. To use HelloRoam, you need an eSIM supported phone from 2018 or later.
Not every iPhone has eSIM. Support starts with the iPhone XS, XS Max, and XR from September 2018, and every model from the iPhone 11 through the 16 series includes it. The iPhone SE (2nd generation, 2020) and SE (3rd generation, 2022) also support eSIM. iPhone X, 8, 7, and 6 do not. Any i phone released from September 2018 onward supports eSIM. iPhones bought in mainland China and some Hong Kong models lack eSIM even on newer versions.
Google Pixel phones support eSIM starting from the Pixel 2. Every model from the Pixel 2 through the Pixel 10, including the Pixel Fold and Pixel 9 Pro series, supports eSIM. The GSMA certifies Pixel phones for eSIM use. Pixel 7 and newer can run two eSIMs at once without a physical SIM card. Your Pixel must be carrier-unlocked to install a HelloRoam plan.
The Honor 200 Lite does not support eSIM. Honor limits eSIM to select flagship models in markets outside China. Budget and mid-range Honor devices, including the 200 Lite, use physical SIM cards only. You need a different eSIM compatible device to use HelloRoam. Check the full device list to find a phone that works for your next trip.
The Honor 50 does not support eSIM in most markets. Honor restricts eSIM to select premium models sold outside China. The Honor 50 uses a physical dual SIM setup instead. If you're travelling from Canada to Paris, Tokyo, or Cancun and need data abroad, you need an eSIM compatible phone to use a HelloRoam plan.
iPhone 13 supports eSIM on all four models: iPhone 13, 13 mini, 13 Pro, and 13 Pro Max. Apple made the iPhone 13 the first to run two active eSIMs at the same time without a physical SIM. HelloRoam eSIM plans work on iPhone 13 across 185+ countries. Your iPhone 13 must be carrier-unlocked to install a third-party eSIM plan.
iPhone supports eSIM starting from the iPhone XS, XS Max, and XR released in September 2018. Every model from the iPhone 11 through the 16 series includes eSIM, and the iPhone SE (2nd and 3rd generation) does too. What iphones support esim? Every i phone from XS onward, covering the full 11, 12, 13, 14, 15, and 16 range. Your iPhone needs iOS 12.1 or later and must be carrier-unlocked to install a HelloRoam eSIM plan.
Reno 14 does not support eSIM in most regions. Oppo limits eSIM to flagship Find series models in global variants. The Reno lineup, including the Reno 14, uses physical SIM cards only. Check the full list of eSIM compatible phones to find a device that works with HelloRoam on your next international trip.
The LG V40 ThinQ does not support eSIM. LG never put eSIM hardware into the V40 or any V-series model. LG left the smartphone market in 2021, so no future update can add eSIM support. To use a HelloRoam travel eSIM, you need a phone with eSIM hardware from Apple, Samsung, Google, or another brand on the supported list.
Confirming eSIM compatibility takes about 30 seconds. On iPhone, open Settings, tap General, tap About, and look for an EID number near the IMEI. On Android, dial *#06# and check for an EID field alongside your IMEI. An EID confirms the eSIM chip is present. You also need a carrier-unlock from Bell, Rogers, Telus, or Freedom Mobile before installing a HelloRoam plan.
Most phones store between 5 and 10 eSIM profiles but can only activate 1 or 2 at a time. iPhones before the 13 store up to 8 profiles and activate one at a time. iPhone 13 and newer run two active eSIMs without a physical SIM card. Samsung phones typically store 5 to 7 profiles. You can switch between stored HelloRoam profiles instantly without scanning a new QR code.
Dual SIM and eSIM are not the same. Dual SIM phones hold two physical SIM cards in separate slots. An eSIM is a chip built into the phone that downloads SIM profiles digitally without inserting a card. Many modern phones combine both: one physical SIM slot plus an eSIM. A dual SIM iPhone XS or newer runs one physical nano-SIM alongside an eSIM, giving you two active lines at once. HelloRoam uses the eSIM slot for travel data while your physical SIM keeps your Rogers, Bell, or Telus number active. This is the best setup for Canadian travellers who want local data abroad without missing calls on their home number.
eSIM availability depends on carrier and region. In Canada, Bell, Rogers, Telus, and Freedom Mobile all support eSIM activation on compatible phones. The CRTC requires Canadian carriers to unlock devices on request at no charge, so getting your phone ready for a HelloRoam eSIM is straightforward. HelloRoam provides its own eSIM data plans that work independently of your home carrier across 185+ countries.
The Honor 400 Lite has not been confirmed to support eSIM as of April 2026. Honor generally limits eSIM to select premium flagships sold in markets outside China. Most mid-range and budget Honor phones rely on physical SIM cards only. Before purchasing any plan, verify the exact spec sheet for your model on the Honor Canada website. The full device list on this page can help you find a compatible phone for travel.
iPhones from the XS onwards are eSIM compatible, covering every iPhone 11 through 16 model and the SE (2nd and 3rd generation). To check your specific iPhone, open Settings, then General, then About, and look for an EID number. An EID confirms eSIM hardware is present. Your iPhone must also be carrier-unlocked and running iOS 12.1 or later to install a HelloRoam eSIM.
The LG V60 ThinQ does not support eSIM. LG did not include eSIM hardware in the V60 or any other V-series phone. LG stopped making smartphones in 2021, so no software update can add eSIM. For travel data abroad, you need an iPhone, Samsung Galaxy, Google Pixel, or another phone on the eSIM supported phones list.
Android phones with eSIM span several major brands. Compatible models include Samsung Galaxy S20 and newer, Google Pixel 2 and newer, OnePlus 9 series and newer, Motorola Razr 40 and newer, and select Xiaomi, Sony, and Oppo flagships. Budget and mid-range Android phones from any brand typically lack eSIM hardware. Regional variants from China or Hong Kong often do not support eSIM even when the global model does. Always check your exact model number before buying a HelloRoam plan.
eSIM compatible devices include smartphones, tablets, smartwatches, and laptops. Phones with esim include iPhone XS and newer, Samsung Galaxy S20 and newer, and Google Pixel 2 and newer. Any i phone from XS onward qualifies, including every model in the 11, 12, 13, 14, 15, and 16 series. Cellular iPads from 2018 onwards and Samsung Galaxy Tab S8 and S9 support eSIM. Apple Watch Series 3 and newer, and select Windows laptops with LTE, also include eSIM. HelloRoam supports all of these across 185+ countries.
An eSIM cannot be transferred to a new phone once installed. Your HelloRoam eSIM stays tied to the original device where you activated it. If you switch phones, contact HelloRoam support with your order number and we re-issue a new eSIM activation code for your replacement device. Keep your order confirmation email for faster service.
An eSIM replaces the physical SIM card with a digital profile stored on a chip built into your phone. A physical SIM is a removable plastic card you insert into a tray. The practical difference: an eSIM lets you add data plans by scanning a QR code, while a physical SIM requires a store visit or mail delivery. HelloRoam uses eSIM for instant activation across 185+ countries.
eSIM activation on HelloRoam takes about 2 minutes. You scan a QR code with your phone camera, your device downloads the eSIM profile, and the plan activates on its own. No store visit, no waiting for a card in the mail. eSIM activation works the same on any compatible i phone or Android phone from the list. Bell, Rogers, or Telus users can keep their home plan on the physical SIM while the HelloRoam eSIM handles data on your trip. Activate at home before you leave, so you arrive connected at your destination without searching for Wi-Fi at the airport.
Cellular iPads and Android tablets with eSIM hardware work with HelloRoam data-only plans. Compatible iPads include the iPad Pro from 2018 onwards, iPad Air from 2019 onwards, iPad mini from 2019 onwards, and the standard iPad from 2019 onwards. Wi-Fi-only models do not have cellular capability and cannot use eSIM. Confirm you have the Wi-Fi plus Cellular version before purchasing.
The Samsung Galaxy S21 supports eSIM on all three models: S21, S21+, and S21 Ultra. Samsung added eSIM starting with the S20 series, and every flagship Galaxy S since then includes it. Your S21 must be carrier-unlocked to install a third-party eSIM. Go to Settings, then About Phone, and confirm no carrier lock is active. HelloRoam eSIM works on S21 across 185+ countries.
Your carrier must unlock your phone before you can install a third-party eSIM. Contact Bell, Rogers, Telus, or Freedom Mobile and request a device unlock. Since 2017, the CRTC requires all Canadian carriers to unlock devices on request at no charge. Most carriers process the unlock within a few hours for paid-off devices. On iPhone, check Settings, then General, then About, then Carrier Lock. If it reads 'No SIM restrictions,' your phone is ready for a HelloRoam eSIM.
The Samsung Galaxy S22 supports eSIM on all variants: S22, S22+, and S22 Ultra. Samsung includes eSIM hardware in every Galaxy S flagship from the S20 onwards. Your S22 needs to be carrier-unlocked to add a HelloRoam eSIM. Go to Settings, About Phone, Status, and check for an EID number to confirm the hardware is present. S22 users can run a physical SIM and eSIM together while travelling.
Your phone shows its lock status in the settings menu. On iPhone, go to Settings, then General, then About, and scroll to Carrier Lock. If it reads 'No SIM restrictions', your phone is carrier-unlocked and ready for a HelloRoam eSIM. You can also dial *#06# to display your IMEI; an EID listed alongside the IMEI confirms eSIM hardware. On Android, go to Settings, Connections, SIM Card Manager, and look for a carrier lock indicator. If your phone is locked, contact Bell, Rogers, Telus, or Freedom Mobile and request a device unlock. Under CRTC rules, all Canadian carriers must unlock your device on request.
To check if an iPhone is unlocked, open Settings, tap General, then About, and look for Carrier Lock near the bottom of the screen. If it reads 'No SIM restrictions', your iPhone is carrier-unlocked. A second method: insert a SIM from a different carrier. If it activates, the phone is unlocked. You can also dial *#06# to view your IMEI; Apple's IMEI check tool at checkcoverage.apple.com also shows lock status. Your iPhone must be carrier-unlocked to install a HelloRoam eSIM plan.
iPhone 11 supports eSIM on all three models: iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max. Apple added eSIM to the iPhone XS and XR in 2018, and every iPhone from the 11 series onwards includes it. Your iPhone 11 needs iOS 12.1 or later and must be carrier-unlocked. The phone runs one physical nano-SIM alongside an eSIM, keeping your home number active while HelloRoam handles travel data in 185+ countries.