eSIM Supported Phones India: iPhone, OnePlus, Samsung

On an iPhone, go to Settings, then General, then About, and look for an EID number. On Android, dial *#06# and check if an EID appears alongside your IMEI. You can also go to Settings, then About Phone, then Status. If an EID is present, your phone has eSIM hardware and can run a HelloRoam plan. This check works on Jio-compatible unlocked phones as well.

Android phones with eSIM support in India include Samsung Galaxy S20 and newer flagships, Google Pixel 4 and newer, and OnePlus 9 series and newer global variants. Samsung Galaxy A-series phones, which are among the most popular Android phones sold in India, generally do not support eSIM. Xiaomi eSIM support is limited to Xiaomi 13, 14, and 15 global variants only. Realme, Vivo (except select X-series flagships), and most budget Android phones sold in India lack eSIM hardware. Always check your exact model number and whether it is the Indian or global variant before purchasing a HelloRoam plan.

Older phones cannot be upgraded to support eSIM. eSIM requires a dedicated hardware chip built into the device during manufacturing. If your phone does not have this chip, no software update or accessory can add it. Phones like iPhone X and earlier, Samsung Galaxy S10 and earlier, and most phones from before 2018 will never support eSIM. To use HelloRoam, you need an eSIM-compatible device.

Xiaomi eSIM support in India is limited to global variants of the Xiaomi 13, 14, and 15 series. The Xiaomi 12T Pro global variant also supports eSIM. Redmi phones sold in India, including popular models like the Redmi Note series and Redmi 13, do not support eSIM at all. Poco phones sold in India similarly lack eSIM hardware. If your Xiaomi or Redmi phone was purchased through Indian retail channels like Flipkart or Reliance Digital, it is most likely not an eSIM-compatible variant. Chinese domestic variants of all Xiaomi phones lack eSIM hardware. Xiaomi eSIM requires MIUI 12 or later, or HyperOS. Always verify your exact model number before purchasing a HelloRoam plan for Dubai, Thailand, or Singapore.

Oppo and Vivo eSIM support in India is very limited. For Oppo, only flagship Find X series models sold as international variants support eSIM. Oppo A-series, F-series, and K-series phones sold in India do not support eSIM. For Vivo, only select X-series and V50 international models support eSIM. Most Vivo phones sold in India through retail shops, including the popular Vivo Y-series and T-series, do not have eSIM hardware. Both brands require ColorOS 12 or Funtouch OS 13 for eSIM activation. Chinese domestic versions of all Oppo and Vivo phones lack eSIM. If you plan to travel to Dubai, Singapore, or Thailand, check your exact model number on the Oppo or Vivo support page before buying a HelloRoam plan.

Motorola supports eSIM on its foldable Razr series and select flagship Edge models. Compatible Motorola phones include the Razr 40, Razr 50, Edge 50 Pro, and ThinkPhone 25. Budget Moto E series phones do not support eSIM. Your Motorola phone must be carrier-unlocked and running Android 10 or higher to activate a HelloRoam eSIM plan. HelloRoam covers 185+ countries.

Sony Xperia phones support eSIM on select models, including the Xperia 1 IV, 1 V, 1 VI, and 1 VII, the Xperia 5 IV and 5 V, and the Xperia 10 IV, 10 V, and 10 VI. eSIM availability on Sony phones varies by region and carrier. Verify compatibility for your specific market before purchasing an eSIM plan.

To unlock your device for eSIM use, contact your carrier and request an unlock. In India, Jio, Airtel, and Vi all support device unlocking for eligible phones that are fully paid and in good standing. For Airtel, visit the nearest store or call 121. For Jio, use the MyJio app or call 199. Vi customers can call 199 or visit a Vi store. To confirm your iPhone is unlocked after the request, go to Settings, General, About, and check Carrier Lock. If it reads 'No SIM restrictions', your phone is ready for a HelloRoam eSIM. The unlock process typically takes 2 to 5 business days.

The same phone model may have different eSIM support depending on the region where it was sold. A Galaxy S24 sold in the US supports eSIM, while some Asian regional variants of the same phone do not. Chinese models typically lack eSIM, Hong Kong models often lack it too, while Global and US carrier models support it. Always check your device's exact model number in Settings, then About, before buying an eSIM plan.

Most eSIM phones support using an eSIM and a physical SIM at the same time. Set your physical SIM for calls and texts with your home carrier such as Jio or Airtel, and set your HelloRoam eSIM as the active data line when travelling abroad. Turn off data roaming on your physical SIM to avoid unexpected charges. iPhone 13 and newer, and Pixel 7 and newer, support two active eSIMs without needing a physical SIM at all.

Most devices store between 5 and 10 eSIM profiles but activate only 1 or 2 at a time. Phones with esim support in this range include every i phone from XS through 16 and Samsung Galaxy from S20 onward. iPhone models before the 13 store up to 8 profiles but activate one at a time. iPhone 13 and newer can run two eSIMs without a physical SIM. Samsung phones typically store 5 to 7 profiles and activate one at a time. You can switch between stored profiles instantly without re-downloading a QR code. HelloRoam covers 185+ countries.

An eSIM is not transferable to a new phone once it is installed. If you change phones, your HelloRoam eSIM stays tied to the original device. If your eSIM has not yet connected to a network its plan covers at your destination, email help@helloroam.com and we can issue a new one. Once it connects, its code cannot be reused, so do not delete it from your old phone. Keep your order confirmation email so we can locate your account quickly.

Switching between eSIM and a physical SIM is straightforward. Go to your phone's cellular settings, select your preferred line as the default data connection, and toggle between eSIM and physical SIM as needed. You do not need to restart your phone or remove any hardware to switch. Both types can remain installed on the device at the same time. HelloRoam covers 185+ countries.

Apple Watch eSIM works with your home carrier's plan, not with international travel eSIM providers like HelloRoam. When you travel to places like Dubai, Singapore, or Bangkok, your Apple Watch connects to your iPhone's HelloRoam eSIM data through Bluetooth for calls, texts, and app notifications. Standalone international plans for Apple Watch from your home carrier typically cost extra as a separate add-on.

Cellular iPads and Android tablets with eSIM support work with HelloRoam data-only plans. Compatible iPad models include the iPad Pro from 2018 onwards, iPad Air from 2019 onwards, iPad mini from 2019 onwards, and the standard iPad from 2019 onwards. Wi-Fi-only tablet models cannot use eSIM. Make sure you have the Wi-Fi plus Cellular version of your tablet before purchasing a plan.

If your device shows an eSIM not supported error, check these common causes: the phone is carrier-locked, a software update is pending, or the regional variant does not include eSIM hardware. Dial *#06# and check if an EID number appears. If no EID is listed, the device does not have eSIM hardware. Contact HelloRoam support to confirm compatibility before purchasing a plan. HelloRoam covers 185+ countries.

To check if your iPhone is carrier-free, go to Settings, General, About, and look at Carrier Lock. It should read 'No SIM restrictions.' On Android, insert a SIM from a different carrier. If the phone connects, it accepts other networks. Airtel and Vi typically process unlock requests within 2 to 5 business days for eligible devices.

If your eSIM is not recognised, restart your phone and install any pending software updates first. Confirm the eSIM profile is set to active in your cellular settings. Most recognition issues resolve after a restart. If the problem continues, contact HelloRoam support with your device model and order number. Our team can re-verify or re-issue your activation code, usually within 2 hours.

To check if your phone is carrier-unlocked, test it with a SIM card from a different operator. On iPhone, go to Settings, General, About, and scroll to Carrier Lock. If it reads 'No SIM restrictions', your phone is free to use with any carrier, including HelloRoam. On Android, insert a Jio SIM into an Airtel-bought phone or vice versa. If it registers on the network, the device is unlocked. You can also dial *#06# on any phone to display your IMEI number. An EID listed alongside the IMEI confirms your phone has eSIM hardware. If your phone is locked, contact Jio, Airtel, or Vi and request a device unlock.

To tell if your iPhone is unlocked, open Settings, tap General, then About, and look for Carrier Lock near the bottom. If it reads 'No SIM restrictions', the iPhone is carrier-unlocked and ready for a HelloRoam eSIM. A second method: insert a Jio or Vi SIM into your Airtel-bought iPhone. If it connects, the phone is unlocked. You can also dial *#06# to view your IMEI and check for an EID. iPhones purchased directly from Apple India or on open market are typically sold unlocked. Carrier-bundled phones from Jio or Airtel may require an unlock request from that carrier.

iPhone 11 supports eSIM on all three models: iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max. Apple added eSIM to the iPhone XS and XR in 2018, and the entire iPhone 11 range carries it forward. Your iPhone 11 needs iOS 12.1 or later and must be carrier-unlocked to install a HelloRoam plan. In India, the iPhone 11 runs one physical nano-SIM alongside an eSIM. You can keep your Jio or Airtel number on the physical SIM while HelloRoam handles data when you travel to Dubai, Thailand, or Singapore.

iPhone 12 supports eSIM on all four models: iPhone 12, 12 mini, 12 Pro, and 12 Pro Max. Apple includes eSIM hardware in every iPhone from the XS onward, and the 12 series is no different. Your iPhone 12 must be carrier-unlocked to add a HelloRoam eSIM plan. To confirm, go to Settings, General, About, and check Carrier Lock. If it reads 'No SIM restrictions', your iPhone 12 is ready. In India, the iPhone 12 holds one physical nano-SIM alongside an eSIM, so your Airtel or Jio number stays active while you travel.

iPhone 16 models sold in India include both a physical nano-SIM slot and an eSIM, unlike US models which are eSIM-only. All four variants, the iPhone 16, 16 Plus, 16 Pro, and 16 Pro Max, support dual SIM in India. Any i phone in the 16 series supports eSIM activation in under 2 minutes. You can keep your Jio, Airtel, or Vi number on the physical SIM while a HelloRoam e SIM handles data for international trips. For travellers flying from DEL, BOM, or BLR, this setup means you are connected the moment you land abroad with no SIM swap needed.

A HelloRoam eSIM, once installed, cannot be moved directly to another iPhone, because its profile stays linked to that first phone. To use your HelloRoam plan on a new iPhone, email help@helloroam.com before the eSIM connects to a network in your destination, and we can issue a new eSIM. After that connection, we do not issue a new eSIM for a phone change. Keep your order confirmation email ready for faster help. Quick Start carrier transfer on iOS 16 and later only moves your home carrier's line, not a HelloRoam travel eSIM. If you delete the eSIM by mistake, email help@helloroam.com with your order details.

The iPhone SIM chip is an embedded eSIM chip soldered to the phone's logic board at the factory. It stores multiple digital SIM profiles that you download by scanning a QR code, with no physical card needed. On iPhones sold in the US from the iPhone 14 onward, the physical SIM tray is removed. In India, iPhones still include a physical SIM tray alongside the eSIM chip, so you can run a Jio or Airtel SIM and a HelloRoam e-sim at the same time. Dial *#06# to confirm: an EID alongside your IMEI confirms the chip is present in your iPhone.

To remove the SIM card from an iPhone sold in India, insert the SIM ejector tool or a small paper clip into the pinhole on the side of the phone and press firmly until the tray pops out. Slide the tray out and lift the nano-SIM by its edges. This applies to iPhone SE, iPhone 12, iPhone 13, iPhone 14, iPhone 15, and iPhone 16 models sold in India, as all include a physical SIM tray. US iPhone 14 and newer models have no SIM tray and are eSIM-only. For travel from Delhi, Mumbai, or Bengaluru, you do not need to remove your Airtel or Jio SIM. Install a HelloRoam eSIM alongside it by scanning a QR code.

Yes, all three major Indian operators support eSIM on compatible devices. Jio supports eSIM on iPhone XS and newer and select Android phones. Airtel supports eSIM on iPhones from XS onward plus some Samsung and OnePlus models. Vi (Vodafone Idea) also offers eSIM on iPhones and select Android devices. eSIM activation with Jio or Airtel takes about 15 minutes in their app. TRAI regulates eSIM standards in India to ensure consistent support. HelloRoam is a separate international travel e SIM that works independently of your home carrier. Keep your Jio, Airtel, or Vi SIM active while HelloRoam handles data in 185+ countries at a fraction of roaming costs. Jio charges around ₹575 per day for international roaming, Airtel around ₹596 per day. HelloRoam gives you a much better deal for trips to Dubai, Thailand, Singapore, or the USA.

An IMEI number is a 15-digit code that identifies your phone on mobile networks. To find yours, dial *#06# on any phone and it will appear on screen. If an EID appears alongside the IMEI, your phone has eSIM hardware. On iPhone, go to Settings, General, About to view both. On Android, check Settings, About Phone, Status. In India, TRAI requires all mobile phones to have a valid IMEI. Carriers like Jio and Airtel use your IMEI to process unlock requests. HelloRoam does not need your IMEI to purchase or activate an eSIM plan.