Skip to main content

eSIM Compatible Phones: Check Your US Device

Check if your phone is eSIM compatible before you buy a plan. Your device must be carrier-unlocked and eSIM supported to use HelloRoam data plans in 185+ countries. US models of iPhone 14 and newer have no SIM tray and run eSIM only. Works with iPhone, Samsung Galaxy, Google Pixel, and more.

But compatibility isn't always obvious.

Last updated September 28, 2026
HelloRoam Team

Your device supports eSIM

Good news! your device is compatible. Browse travel eSIM plans and get connected instantly.

How to check your device

Phone Brand
IPhone
Apple logo - iPhone brand option in eSIM device picker
IPhone
Green check mark - iPhone brand selected for eSIM compatibility
1

Your phone brand (Apple, Samsung, Google, or other)

IPhone 17 Pro Max
Green check badge confirming the selected device is eSIM-compatibleCompatible
2

Your exact model name (e.g., iPhone 15 Pro, Samsung Galaxy S24 Ultra)

Once you have that information, you can quickly determine compatibility using the lists below.

What happens after you confirm compatibility?

If your phone supports eSIM, you'll be able to:

  • Download and install a mobile plan digitally
  • Use multiple SIM profiles on the same device
  • Switch between networks without swapping physical cards
  • Stay connected instantly when traveling internationally

If your device does not support eSIM, you'll need to use a physical SIM or consider upgrading to a newer model.

Illustration of a traveler holding a smartphone showcasing eSIM activation and what to expect after confirming device compatibility
Smartphones compatible with eSIM

Smartphone

HelloRoam works on eSIM compatible phones sold by T-Mobile, AT&T, and Verizon, including iPhone 16 (eSIM-only in the US), Samsung Galaxy S25, Google Pixel 9, and more. Your phone must be carrier-unlocked.

  • •iPhone 16e, 16, 16 Plus, 16 Pro, 16 Pro Max
  • •iPhone 15, 15 Plus, 15 Pro, 15 Pro Max
  • •iPhone 14, 14 Plus, 14 Pro, 14 Pro Max
  • •iPhone 13, 13 Mini, 13 Pro, 13 Pro Max
  • •iPhone 12, 12 Mini, 12 Pro, 12 Pro Max
  • •iPhone 11, 11 Pro, 11 Pro Max
  • •iPhone XS, XS Max
  • •iPhone XR
  • •iPhone SE (2nd Gen 2020, 3rd Gen 2022)
Get eSIM for iPhone

All US-sold iPhones from iPhone XS onward support eSIM. iPhone 14 and newer sold in the US have no physical SIM tray and are eSIM-only. On postpaid plans, AT&T unlocks a paid-off iPhone 60 days after purchase and T-Mobile after 40 days active on its network, while Verizon unlocks it automatically once paid off. Prepaid iPhones usually wait about a year. In mainland China, only the iPhone 18 Pro, 18 Pro Max, 17e and Air support eSIM.

  • •Galaxy S25, S25+, S25 Ultra, S25 Edge
  • •Galaxy S24, S24+, S24 Ultra, S24 FE
  • •Galaxy S23, S23+, S23 Ultra, S23 FE
  • •Galaxy S22, S22+, S22 Ultra
  • •Galaxy S21, S21+, S21 Ultra
  • •Galaxy S20, S20+, S20 Ultra
  • •Galaxy Z Fold 7, Z Fold 6, Z Fold 5, Z Fold 4, Z Fold 3, Z Fold 2
  • •Galaxy Z Flip 7, Z Flip 7 FE, Z Flip 6, Z Flip 5, Z Flip 4, Z Flip 3
  • •Galaxy Note 20, Note 20 Ultra
  • •Galaxy A56, A55, A54, A36, A35, A23
  • •Galaxy XCover7 Pro
Get eSIM for Samsung

Samsung devices must be carrier-unlocked to use eSIM. A postpaid Samsung phone from AT&T unlocks once it is paid off and 60 days past purchase, and one from T-Mobile once it is paid off and 40 days active on its network. Verizon unlocks paid-off postpaid phones automatically, and prepaid phones usually wait about a year. Samsung Galaxy S25 and S24 bought unlocked from Samsung.com or Best Buy work right away.

  • •Pixel 10, 10 Pro, 10 Pro XL, 10 Pro Fold
  • •Pixel 9, 9a, 9 Pro, 9 Pro XL, 9 Pro Fold
  • •Pixel 8, 8a, 8 Pro
  • •Pixel Fold
  • •Pixel 7, 7a, 7 Pro
  • •Pixel 6, 6a, 6 Pro
  • •Pixel 5, 5a 5G
  • •Pixel 4, 4a, 4a 5G, 4 XL
  • •Pixel 3, 3a, 3 XL, 3a XL
  • •Pixel 2, 2 XL
Get eSIM for Google

Google Pixel phones bought from the Google Store or US carriers support eSIM. Pixel 7 and newer can run two eSIMs at once without a physical SIM. T-Mobile and Google Fi Pixel phones may be locked for a set period. Google Pixel devices purchased in Australia, Taiwan, and Japan may not support eSIM.

  • •Razr (2025), Razr+ (2025), Razr Ultra (2025)
  • •Razr 60, Razr 50, Razr 50 Ultra
  • •Razr 40, Razr 40 Ultra
  • •Razr 2024, Razr+ 2024, Razr 2022, Razr 2019, Razr 5G
  • •Edge 60, Edge 60 Pro, Edge 60 Fusion, Edge 60 Stylus
  • •Edge 50, Edge 50 Pro, Edge 50 Ultra, Edge 50 Neo, Edge 50 Fusion
  • •Edge 40, Edge 40 Pro, Edge 40 Neo
  • •Edge+, Edge+ (2022), Edge+ (2023)
  • •Edge (2022), Edge (2023), Edge (2024)
  • •Moto G (2024), Moto G (2025)
  • •Moto G34, G35, G53, G54, G54 Power, G55, G75, G84, G85, G86
  • •Moto G52J 5G, G53J 5G, G53Y 5G
  • •Moto G Power (2024), G Power 5G (2024)
  • •Moto G Stylus 5G (2023), G Stylus 5G (2024)
  • •ThinkPhone 25
Get eSIM for Motorola

Motorola eSIM is available on the Razr 40 Ultra, Razr+ (2023), and newer Razr models sold in the US. Motorola phones purchased from T-Mobile or AT&T may be carrier-locked. Contact your carrier to confirm unlock eligibility before adding a HelloRoam eSIM.

  • •Find X8, Find X8 Pro
  • •Find X5, Find X5 Pro
  • •Find X3, Find X3 Pro
  • •Find N2 Flip, Find N5
  • •Reno 14, Reno 14 Pro
  • •Reno 9A, Reno 6 Pro 5G, Reno 5A
  • •A77, A55s 5G
Get eSIM for Oppo

Oppo phones are not officially sold in the US. Only global Find X series variants support eSIM. If you imported an Oppo, check your exact model number for eSIM before buying a plan.

  • •Xiaomi 15, 15 Ultra
  • •Xiaomi 14, 14 Pro, 14T, 14T Pro
  • •Xiaomi 13, 13 Pro, 13 Lite, 13T, 13T Pro
  • •Xiaomi 12T Pro
  • •Redmi Note 14 Pro, 14 Pro+, 14 Pro 5G, 14 Pro+ 5G
  • •Redmi Note 13 Pro, 13 Pro+
  • •Redmi Note 11 Pro 5G
  • •Poco X7
Get eSIM for Xiaomi

Xiaomi phones are not sold by US carriers. Chinese models lack eSIM. Global variants of the Xiaomi 14 and 15 series support eSIM if imported. Always check the exact model variant.

  • •Huawei Pura X Foldable
  • •Huawei Pura 70 Pro
  • •Huawei 80 Pro, 80 Pro+, 80 Ultra
  • •Huawei Mate 40 Pro
  • •Huawei P40, P40 Pro
Get eSIM for Huawei

Huawei phones are not sold by AT&T, T-Mobile, or Verizon due to US trade restrictions. Most Huawei models lack Google services. eSIM support is very limited on imported units.

  • •Xperia 1 VII, 1 VI, 1 V, 1 IV
  • •Xperia 5 V, 5 IV
  • •Xperia 10 VI, 10 V, 10 IV, 10 III Lite
  • •Xperia Ace III
Get eSIM for Sony

Sony Xperia 1 V and Xperia 5 V support eSIM in their global variants. Sony phones are available at Amazon and B&H Photo in the US but not through major US carriers. Confirm the US-compatible model before buying.

  • •Honor 400, 400 Pro, 400 Lite
  • •Honor 200, 200 Pro
  • •Honor 90, Honor 50
  • •Honor Magic7 Pro, Magic7 Lite
  • •Honor Magic6 Pro, Magic6 Pro RSR
  • •Honor Magic5 Pro
  • •Honor Magic4 Pro
  • •Honor Magic V5, Magic V3, Magic V2, Magic Vs3
  • •Honor X8
Get eSIM for Honor

Honor phones are not sold by US carriers. Only select flagship models in global variants support eSIM. Budget Honor phones like the 200 Lite use physical SIM only. Check specs if you have an imported unit.

  • •OnePlus 13, 13R, 13T
  • •OnePlus 12
  • •OnePlus 11
  • •OnePlus Open
Get eSIM for OnePlus

OnePlus eSIM works on the OnePlus 11, 12, 13, 13R, 13T, and Open, in their global and regional versions. Chinese models and the Nord series do not support eSIM. The phone must be carrier-unlocked: OnePlus phones bought from T-Mobile stay locked until they are paid off and 40 days active on its network, or about a year on prepaid. Buy unlocked from OnePlus.com or Best Buy to skip the wait.

  • •Vivo X200, X200 Pro, X200s, X200 FE
  • •Vivo X100 Pro
  • •Vivo X90 Pro
  • •Vivo V50, V40, V40 Lite
  • •Vivo V29, V29 Lite 5G
Get eSIM for Vivo

Vivo phones are not sold by US carriers or at Best Buy. Only select flagship X-series global models support eSIM. If you imported a Vivo, check the Vivo support page for your exact model number.

  • •Nokia G60 5G
  • •Nokia X30 5G
  • •Nokia XR21
Get eSIM for Nokia

Nokia eSIM works on select models like the XR21. Nokia phones are sold unlocked at Amazon and Best Buy in the US. Check the Nokia spec page for your model before buying a plan.

  • •Rakuten Hand 5G
  • •Rakuten Hand
  • •Rakuten Big, Big-S
  • •Rakuten Mini
Get eSIM for Rakuten

Rakuten phones are sold only in Japan and are not available through US retailers. eSIM on Rakuten devices works with Rakuten Mobile in Japan. These are not compatible with US carrier bands.

  • •AQUOS R10, R9, R9 Pro, R8, R8 Pro, R8s Pro, R7
  • •AQUOS sense9, sense8, sense7, sense7 plus, sense6, sense6s
  • •AQUOS sense4 lite
  • •AQUOS wish3, wish2, wish
  • •AQUOS zero6
  • •Simple Sumaho 6
Get eSIM for Sharp

Sharp AQUOS phones are sold only in Japan. They are not available at US retailers and do not support US carrier bands. eSIM works on select AQUOS models with Japanese carriers only.

  • •Fairphone 5
  • •Fairphone 4
Get eSIM for Fairphone

Fairphone is a European brand not officially sold in the US. Fairphone 5 supports eSIM in European markets. If you imported one, confirm US band compatibility before buying a plan.

  • •Nothing Phone (3)
  • •Nothing Phone (3a) Pro
Get eSIM for Nothing

Nothing Phone (3) supports eSIM, and the Phone (3a) Pro supports it in select regions. Older models like the Phone (2) and (2a) Plus use physical SIM only. Nothing phones are sold unlocked at Amazon in the US but not through AT&T, T-Mobile, or Verizon stores. Check US band support for your model.

  • •TCL 60, 60 XE NxtPaper
  • •TCL 50 5G, 50 NxtPaper, 50 Pro NxtPaper
  • •TCL 40 XL
Get eSIM for TCL

TCL eSIM works on select 5G models sold in the US. TCL phones are available at Amazon, Best Buy, and through T-Mobile. Confirm your TCL model supports eSIM on the specs page before buying.

  • •Realme 14 Pro+
  • •Realme GT 7
Get eSIM for Realme

Realme phones are not sold by US carriers. Only select GT flagship global variants support eSIM. Budget Realme models use physical SIM only. Check specs if you imported one.

  • •ASUS Zenfone 12 Ultra
  • •ASUS ROG Phone 9, ROG Phone 9 Pro
Get eSIM for ASUS

ASUS Zenfone 12 Ultra, ROG Phone 9, and ROG Phone 9 Pro support eSIM. Older models like the Zenfone 10 and ROG Phone 8 use physical SIM only. Buy ASUS phones unlocked from Amazon or ASUS.com in the US. They are not sold through AT&T, T-Mobile, or Verizon stores.

  • •Hammer Explorer PRO
  • •Hammer Blade 3, Blade 5G
  • •Hammer Construction
  • •myPhone NOW eSIM
Get eSIM for Hammer

Hammer rugged phones are a European brand not officially sold in the US. eSIM support is limited to select European carrier bands. Check compatibility if you imported one.

  • •T-Mobile Revvl 7
  • •T-Mobile Revvl 7 Pro
Get eSIM for T-Mobile

T-Mobile Revvl devices support eSIM on the T-Mobile network. T-Mobile unlocks a postpaid phone once it is paid off and has been active on its network for 40 days. A prepaid phone usually waits about a year. Once unlocked, your Revvl can run a HelloRoam travel eSIM alongside your T-Mobile plan.

  • •Surface Duo, Duo 2
  • •ZTE nubia Flip2
  • •Alcatel V3 Ultra
  • •Nuu X5
  • •DOOGEE V30
  • •Gigaset GX4 PRO
  • •EVOLVEO StrongPhone G9
  • •Gemini PDA 4G+Wi-Fi
  • •Razer Edge 5G
Get eSIM for Other Brands

eSIM support depends on the exact brand and model. Most budget phones sold at Walmart, Target, and prepaid carrier stores use physical SIM only. Check your phone's spec page for eSIM before buying a plan.

  • •Apple Watch Series 10 (GPS + Cellular)
  • •Apple Watch Series 9 (GPS + Cellular)
  • •Apple Watch Series 8 (GPS + Cellular)
  • •Apple Watch Series 7 (GPS + Cellular)
  • •Apple Watch Series 6 (GPS + Cellular)
  • •Apple Watch Series 5 (GPS + Cellular)
  • •Apple Watch Series 4 (GPS + Cellular)
  • •Apple Watch Series 3 (GPS + Cellular)
  • •Apple Watch Ultra 2
  • •Apple Watch Ultra
  • •Apple Watch SE (1st & 2nd Gen)
Get eSIM for iPhone

Apple Watch requires an iPhone for setup. AT&T, T-Mobile, and Verizon offer cellular plans for Apple Watch in the US. Cellular models with eSIM require a compatible carrier plan. The Apple Watch Ultra 2 and Series 10 support international eSIM roaming on select carriers.

  • •Samsung Galaxy Watch 7
  • •Samsung Galaxy Watch 6, Watch 6 Classic
  • •Samsung Galaxy Watch 5, Watch 5 Pro
  • •Samsung Galaxy Watch 4, Watch 4 Classic
  • •Samsung Galaxy Watch 3 LTE
  • •Samsung Galaxy Watch Active 2 4G, Active 3 4G
  • •Samsung Gear S3 Frontier (LTE)
Get eSIM for Samsung

Samsung Galaxy Watch runs eSIM with AT&T, T-Mobile, and Verizon watch plans in the US. You need a compatible Samsung phone and an active carrier line.

  • •Google Pixel Watch 2
  • •Google Pixel Watch LTE
Get eSIM for Google

Google Pixel Watch supports eSIM on T-Mobile, Google Fi, and Verizon in the US. Pair it with a Pixel or compatible Android phone. AT&T does not support Pixel Watch cellular at this time.

  • •Huawei Watch 4, Watch 4 Pro
  • •Huawei Watch 3, Watch 3 Pro, Watch 3 Active 4G
  • •Huawei Watch 2, Watch 2 Pro
Get eSIM for Huawei

Huawei Watch eSIM has very limited carrier support in the US due to trade restrictions. Most US carriers do not offer Huawei watch plans. Pair with a Huawei or Android phone if you have an imported model.

  • •Xiaomi Watch 2 Pro
  • •Xiaomi Watch S3
  • •Xiaomi Mi Watch
Get eSIM for Xiaomi

Xiaomi Watch eSIM is not widely supported by US carriers. AT&T, T-Mobile, and Verizon do not offer Xiaomi watch plans. Confirm carrier compatibility if you have an imported model.

  • •Oppo Watch Pro 4, Watch Pro 3
  • •Oppo Watch X2 Mini
  • •Oppo Watch 2, Watch SE
  • •Oppo Watch
Get eSIM for Oppo

Oppo Watch eSIM is not officially supported by US carriers. AT&T, T-Mobile, and Verizon do not offer Oppo watch cellular plans. These watches are sold mainly in Asia and Europe.

  • •TicWatch Pro 5
  • •TicWatch Pro 4G/LTE
  • •TicWatch Pro 3 Ultra
Get eSIM for TicWatch

TicWatch Pro 3 LTE works with Verizon in the US for standalone calls and data. T-Mobile and AT&T support varies by model. Check your carrier's wearable plan options before buying.

  • •Vivo Watch 2
Get eSIM for Vivo

Vivo Watch eSIM is not sold or supported by US carriers. These watches are mainly available in China and India. US buyers would need an imported model with no carrier plan support.

  • •Fossil Gen 6 LTE
  • •Fossil Gen 5 LTE
Get eSIM for Fossil

Fossil Gen 5 LTE runs Wear OS and supported Verizon watch plans in the US. Fossil has since exited smartwatch production, so LTE models are only available refurbished on Amazon or eBay.

  • •Garmin Forerunner 945 LTE
Get eSIM for Garmin

Garmin Venu 2 Plus does not have standalone cellular eSIM. Garmin watches rely on Bluetooth to your phone for notifications. Buy Garmin at Best Buy, REI, or Amazon in the US.

  • •Amazfit Nexo
Get eSIM for Amazfit

Amazfit watches do not have standalone eSIM cellular support in the US. They connect through Bluetooth to your phone. Available at Amazon and Best Buy.

  • •TicWatch Pro 3 Cellular/LTE
Get eSIM for Mobvoi

Mobvoi TicWatch LTE models work with Verizon in the US. Check Mobvoi.com or Amazon for the latest cellular models and confirm your carrier supports the watch plan.

  • •Montblanc Summit 2+
Get eSIM for Montblanc

Montblanc Summit 3 runs Wear OS with LTE. Montblanc boutiques and Nordstrom sell these in the US. Carrier support for standalone cellular is limited, so check with AT&T, T-Mobile, or Verizon first.

  • •iPad Pro 13-inch (M4) Wi-Fi + Cellular
  • •iPad Pro 12.9-inch (3rd through 6th generation) Wi-Fi + Cellular
  • •iPad Pro 11-inch (M4) Wi-Fi + Cellular
  • •iPad Pro 11-inch (1st through 4th generation) Wi-Fi + Cellular
  • •iPad Air 13-inch (M2) Wi-Fi + Cellular
  • •iPad Air 11-inch (M2) Wi-Fi + Cellular
  • •iPad Air (3rd through 5th generation) Wi-Fi + Cellular
  • •iPad mini (5th and 6th generation) Wi-Fi + Cellular
  • •iPad (7th through 10th generation) Wi-Fi + Cellular
Get eSIM for iPhone

Only iPad models marked as Wi-Fi + Cellular support eSIM. Wi-Fi-only models cannot use eSIM. You can buy Wi-Fi + Cellular iPads at Apple Stores, Best Buy, or through AT&T and T-Mobile in the US. iPads sold in mainland China may have limited or no eSIM support.

  • •Samsung Galaxy Tab S9, S9+, S9 Ultra
  • •Samsung Galaxy Tab S9 FE, S9 FE+
  • •Samsung Galaxy Tab S8, S8+, S8 Ultra
Get eSIM for Samsung

Samsung Galaxy Tab S8 and S9 with 5G support eSIM. Buy the cellular model from Samsung.com, Best Buy, or through AT&T and T-Mobile in the US. Wi-Fi-only Tab models do not have eSIM.

  • •TravelMate P2, P6
  • •TravelMate Spin P4
  • •Acer Spin 7
  • •Acer Swift 3, Swift 7
Get eSIM for Acer

Acer TravelMate P6 and Spin 7 support eSIM on Windows 10 or 11. Best Buy and Amazon carry select Acer LTE models in the US. Confirm the cellular option before ordering.

  • •ASUS VivoBook Flip 14 TP401NA
  • •ASUS NovaGo TP370QL
  • •ASUS Transformer Mini T103HAF
  • •ASUS Transbook Mini
Get eSIM for ASUS

ASUS ExpertBook B9 and ZenBook Flip 13 OLED run eSIM on Windows 10 or 11. You can find LTE models at Best Buy, Amazon, or direct from ASUS. Check for the cellular SKU before buying.

  • •Dell Latitude 9510, 9440, 9420, 9410
  • •Dell Latitude 7440, 7410, 7320, 7310, 7210 2-in-1
  • •Dell Latitude 5511, 5420, 5411, 5410
Get eSIM for Dell

Dell Latitude 9440 and 7440 with LTE support eSIM on Windows 10 or 11. Order the cellular config from Dell.com or through your company's IT department. Enterprise setups may need admin activation.

  • •HP Elite Dragonfly G2
  • •HP Elite Folio 13
  • •HP Elitebook G5
  • •HP Probook G5
  • •HP Zbook G5
  • •HP Spectre Folio 13
  • •HP Spectre x360
Get eSIM for HP

HP Elite Dragonfly and EliteBook 840 G9 with LTE run eSIM on Windows 10 or 11. Best Buy and HP.com sell these in the US. Corporate IT may need to enable eSIM in managed devices.

  • •ThinkPad X1 Carbon Gen 9
  • •ThinkPad X1 Titanium Yoga 2-in-1
  • •ThinkPad X1 Fold, X1 Nano
  • •ThinkPad X12 Detachable
  • •Ideapad Flex 5G
  • •Miix 630
  • •Yoga C630, Yoga 520, Yoga 720 Convertible
Get eSIM for Lenovo

Lenovo ThinkPad X1 Carbon Gen 11 and X13s support eSIM on Windows 10 or 11. Order the WWAN config from Lenovo.com or Best Buy. Some ThinkPads need a BIOS setting enabled before eSIM activates.

  • •Panasonic Toughbook G2
Get eSIM for Panasonic

Panasonic Toughbook 55 and G2 run eSIM on Windows 10 or 11. These rugged laptops are sold through enterprise channels and B&H Photo in the US. AT&T and T-Mobile support Toughbook cellular plans.

  • •Samsung Galaxy Book 3
  • •Samsung Galaxy Book 2
Get eSIM for Samsung

Samsung Galaxy Book3 Pro 360 and Book4 Ultra with 5G run eSIM on Windows 10 or 11. Samsung.com and Best Buy carry the cellular models in the US. Confirm you pick the 5G option at checkout.

  • •Surface Pro X
  • •Surface Pro 9, Pro 8, Pro 7+
  • •Surface Pro LTE, Pro 5 LTE Advanced
  • •Surface Go 3, Go 2
  • •Surface Duo 2, Duo
Get eSIM for Microsoft Surface

Microsoft Surface devices require Windows 10 or Windows 11 for eSIM. Only 5G and LTE models support eSIM. Wi-Fi-only models do not have cellular capability. The Surface Pro 10 with 5G is available at Best Buy and the Microsoft Store in the US.

Latest eSIM-compatible devices in 2026

The number of eSIM-enabled devices continues to grow rapidly each year.

iPhone 16 lineup icon - eSIM-compatible Apple devices in 2026

Latest iPhone 16 lineup

Samsung Galaxy S25 series icon - eSIM-compatible Samsung flagship phones

Samsung Galaxy S25 series

Google Pixel 9 series icon - eSIM-compatible Pixel phones from Google

Google Pixel 9 series

Foldable phones icon - new foldable and flagship Android devices with eSIM support

New foldable and flagship Android devices

Why This Matters

Checking eSIM compatibility before purchase helps you avoid activation issues, wasted purchases, and setup frustration while traveling.

Activate instantly without waiting for a physical SIM card.

Know before checkout whether your device works.

Use your normal SIM and travel eSIM together.

Understand whether an upgrade may be needed.

Some supported devices may still have carrier restrictions.

If you're planning to upgrade your phone, choosing an eSIM-compatible model ensures future-proof connectivity.

Common Issues & Troubleshooting

Even if your phone technically supports eSIM, you may still encounter issues. Here are the most common problems and how to fix them.

Padlock icon - carrier-locked phone troubleshooting

Your Phone Is Carrier-Locked

Some phones are restricted to a specific carrier, which may disable eSIM functionality.

Solution:

Contact your carrier and request an unlock.

Device variant icon - unsupported phone model troubleshooting

Your Device Variant Doesn't Support eSIM

Different versions of the same phone may have different features.

Solution:

Check your exact model number in your device settings.

Outdated software icon - operating system update troubleshooting

Your Software Is Outdated

Older operating systems may not support eSIM properly.

Solution:

Update your device to the latest version of iOS or Android.

Disabled icon - carrier eSIM not enabled troubleshooting

eSIM Is Not Enabled by Your Carrier

Some carriers require manual activation of eSIM features.

Solution:

Contact your provider to enable eSIM support.

Globe icon - regional eSIM restriction troubleshooting

Regional Restrictions

Certain countries have restrictions on eSIM usage.

Solution:

Verify whether your device supports eSIM internationally.

Illustration explaining dual eSIM - using two eSIM profiles on one device for travel and home networks
Understanding Dual eSIM

Need to learn about dual eSIM?

Learn how dual eSIM works, supported devices, and travel use cases.

Benefits of Dual eSIM:

Keep your home number active while traveling

Use separate plans for work and personal use

Switch between networks instantly

This feature is becoming standard in newer devices and is especially useful for frequent travelers.

Read eSIM guide

Sources

  1. Apple — eSIM Supported Devices(Accessed April 2026)
  2. Google — Phones That Support eSIM(Accessed April 2026)
  3. Samsung — eSIM Supported Devices(Accessed April 2026)

FAQs

eSIM runs only on eSIM compatible phones with embedded SIM hardware built during manufacturing. These include iPhone XS and newer, most Samsung Galaxy S20 and newer models, and Google Pixel 4 and newer. In the US, the iPhone 16, Samsung Galaxy S25, and Google Pixel 9 are the most popular eSIM phones sold by T-Mobile, AT&T, and Verizon. Phones released before 2018 and most budget Android models lack the chip. HelloRoam works on any carrier-unlocked phone from the eSIM supported phones list.

Your phone displays eSIM support in its settings menu. On iPhone, open Settings, then General, then About, and look for an EID number. On Android, dial *#06# to check for an EID alongside your IMEI. If an EID appears, your phone has eSIM hardware. Your phone must also be carrier-unlocked to install a HelloRoam eSIM plan.

Old phones lack the embedded eSIM chip required for digital SIM profiles. Older phones, including iPhone X and earlier and Samsung Galaxy S10 and earlier, cannot add eSIM through any software update. The hardware must be present from the factory. To use a HelloRoam plan, you need a phone with eSIM hardware, such as an iPhone XS or newer, most Samsung Galaxy S20 or newer models, or a Google Pixel 4 or newer.

iPhones support eSIM starting from the iPhone XS, XS Max and XR, introduced in 2018. Every iPhone since then has eSIM, including the iPhone SE (2nd and 3rd generation), the iPhone 17 models, iPhone Air, iPhone 17e, iPhone 18 Pro and iPhone 18 Pro Max. iPhone X, 8, 7 and 6 do not have eSIM hardware. In China mainland, only the iPhone 18 Pro, 18 Pro Max, 17e and Air support eSIM, and some iPhone models sold in Hong Kong and Macao use two nano-SIM cards instead.

Yes. Google says every Pixel 4 and later phone works with eSIM. Older models have limits. A Pixel 3a bought with Verizon service or in Japan has no eSIM. A Pixel 3 bought in Australia, Taiwan or Japan has none either, and nor does one sold by a US or Canadian carrier other than Sprint or Google Fi. On the Pixel 2, only phones bought with Google Fi service work with eSIM. The Pixel 7, Pixel 7 Pro and later can run two eSIMs at once if your carrier allows it. Your Pixel must be carrier-unlocked to install a HelloRoam plan.

App Store rating4.7/5

Stay connected. Stay connected.

No spam. Only useful updates.

4.7
App Store rating
QR code to download HelloRoam app