eSIM setup · Google Pixel
How to Install eSIM on Google Pixel
To add an eSIM to your Google Pixel, open Settings › Network & internet › SIMs, tap Add SIM › Set up an eSIM and scan the QR code in your HelloRoam email. Install it at home in about 2 minutes, then turn it on when you land.
Your phone
Choose how to install eSIM on your Pixel
Where is your QR code? Pick one and we show you the right steps. Both take about 2 minutes.
Before you start
0 of 4 readySet up Pixel eSIM with a QR code
Hit a snag during installation? Email help@helloroam.com with your order number and any error message you see.
Open Settings › Network & internet, then tap SIMs.
Under SIMs, tap Add SIM.
Tap Set up an eSIM.
Stuck on this step? The install will not finishPoint your Pixel camera at the QR code shown on your second screen.
Show the code on a bright screen and fit the whole code inside the box.
Stuck on this step? QR code says no longer validReview the plan details and confirm to finish.
Stuck on this step? The install will not finish
All steps (5)
Install eSIM from your email on this Pixel
Hit a snag during installation? Email help@helloroam.com with your order number and any error message you see.
Open your HelloRoam email on this phone and tap Android 10+ eSIM Install. In the HelloRoam app, tap Install eSIM Now instead.
Stuck on this step? QR code says no longer validReview the plan details and confirm to finish.
Stuck on this step? The install will not finishYour HelloRoam eSIM is on the phone. Tap Next to label it and set your primary SIMs.
All steps (3)
Add eSIM to Pixel with an activation code
Hit a snag during installation? Email help@helloroam.com with your order number and any error message you see.
Open Settings › Network & internet › SIMs.
Choose to add a SIM, tap Set up an eSIM, then enter the details yourself.
Stuck on this step? The install will not finishType the SM-DP+ address and activation code from your HelloRoam confirmation email. The code looks like this: LPA:1$operator.com$ABCDE-12345
Stuck on this step? The install will not finishReview the plan details and confirm to finish the eSIM setup.
Stuck on this step? The install will not finish
All steps (4)
How to activate your Google Pixel eSIM
When you land, open Settings › Network & internet › SIMs, tap HelloRoam, switch on Use this SIM and Roaming, then turn Roaming off for your home SIM.
Open Settings, go to Network & internet, then tap SIMs to find your installed HelloRoam eSIM profile.
Stuck on this step? Your eSIM stopped workingTap HelloRoam, switch on Use this SIM, then turn on Roaming.
Stuck on this step? Turn on data roamingBack in SIMs, tap your home SIM and switch off Roaming. Your home carrier then cannot charge you for roaming.
Pixel lists each SIM by its carrier's name. Your home SIM is the one that is not HelloRoam.
Stuck on this step? Turn on data roamingYour eSIM is now active. Open any app to confirm you have a live data connection.
Stuck on this step? Data will not load abroad
Good to know
- Turn on Airplane mode first, then connect to Wi-Fi. This stops your home carrier from charging roaming fees.
- Wait until you land at your destination before activating. The eSIM needs a local network to connect to.
All steps (4)
- Turn on Airplane mode first, then connect to Wi-Fi. This stops your home carrier from charging roaming fees.
- Wait until you land at your destination before activating. The eSIM needs a local network to connect to.
Check that your Pixel eSIM is working
Two quick ways to check:
Look at the status bar on your Pixel. You should see at least one signal bar next to your HelloRoam line.
Open Settings › Network & internet › SIMs, tap HelloRoam and check that Roaming is on.
Android, Samsung and Pixel fixes
Get 24/7 help with your Pixel eSIM
Still stuck? Our team is here 24/7 on email, WhatsApp, live chat and in the app.
Google Pixel eSIM FAQs
The questions Pixel owners ask most before and after they install.
Steps checked on Android 15 and Android 16 against Pixel Phone Help.
Which Google Pixel models support eSIM?
Google says every Pixel 4 and later phone works with eSIM, up to the Pixel 10 and Pixel 11 series. Older models have limits. A Pixel 3a bought with Verizon service or in Japan has no eSIM. A Pixel 3 bought with service from a US or Canadian carrier other than Sprint or Google Fi has no eSIM. Neither has a Pixel 3 bought in Australia, Taiwan or Japan. On the Pixel 2, only phones bought with Google Fi service work with eSIM. In the US, the Pixel 10, Pixel 10 Pro and Pixel 10 Pro XL use eSIM only.
Where is the eSIM option on Google Pixel?
The eSIM option on Google Pixel is at Settings > Network & internet > SIMs. Tap Add SIM, then Set up an eSIM. If you can't find it, type SIM in the Settings search bar. You manage every SIM and eSIM on your Pixel from this same SIMs screen.
Can I install eSIM on Pixel without QR code?
Yes. You can install a HelloRoam eSIM on your Pixel without scanning a QR code by entering the details yourself. Open Settings > Network & internet > SIMs, tap Add SIM, then Set up an eSIM, and choose to enter the details. Paste the SM-DP+ address and activation code from your HelloRoam email.
Does Google Pixel 9 support dual eSIM?
Yes. Google says the Pixel 7, Pixel 7 Pro and every later Pixel, including the Pixel 9 series, can use 2 eSIM profiles at once if your carrier allows it. Every Pixel from the Pixel 3a on can also pair one physical SIM with one eSIM, except a Pixel 3a bought in Japan. In the US, the Pixel 10 and later, except the Pixel 10 Pro Fold, use eSIM only. Manage both lines at Settings > Network & internet > SIMs.
Can I transfer eSIM between Pixel phones?
No. You cannot transfer an installed HelloRoam eSIM between Pixel phones. The wireless eSIM transfer in Pixel setup does not work for it. Scanning its QR code again does not work either. Don't delete the eSIM from the old Pixel. Before its first connection to a network your plan covers in your destination, email help@helloroam.com. Installing it at home does not count as that connection. We can issue a new eSIM for the new Pixel. After that first connection, its code cannot be used again. We do not issue a new one for a change of phone.
Is the Pixel 10 eSIM-only, with no SIM card slot?
Only in the US. Google says US models of the Pixel 10, Pixel 10 Pro and Pixel 10 Pro XL cannot use a physical SIM, and run two active eSIMs instead. The Pixel 10 Pro Fold keeps a nano SIM slot, and the Pixel 10 sold in other countries, such as the UK, has one nano SIM and one eSIM. Every Pixel 10 model works with eSIM, and HelloRoam plans for it start at $1.03.
Does the Pixel 7 have eSIM?
Yes. Every Pixel 7, Pixel 7 Pro and Pixel 7a works with eSIM, because Google says all Pixel 4 and later phones do. The Pixel 7 and later can also run 2 eSIMs at once if your carrier allows it. To check yours, open Settings > Network & internet > SIMs and look for Add SIM. To use a HelloRoam eSIM, your Pixel must be unlocked.
Do the Pixel 6 and Pixel 6a have eSIM?
Yes. The Pixel 6, Pixel 6 Pro and Pixel 6a all work with eSIM, since Google says every Pixel 4 and later phone does. Each one can pair a physical SIM with an eSIM, so your home SIM stays in the tray while HelloRoam runs as the eSIM. Add it at Settings > Network & internet > SIMs > Add SIM. To use a HelloRoam eSIM, your Pixel must be unlocked.
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