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eSIM setup · Google Pixel

Google Pixel 7 eSIM Compatible: Set Up Your Pixel eSIM

Getting an eSIM onto your Google Pixel is quick: open Settings › Network and internet › SIMs, tap Add SIM › Set up an eSIM, then scan the QR code in your HelloRoam email. Do it at home in about 2 minutes, and switch it on once you land.

About 2 minutes Updated Help 24/7
1 Get ready · Before you fly

Pick your Pixel eSIM install method

Where's your QR code? Pick one and we'll show you the right steps. Both take about 2 minutes.

Fastest On another screen A laptop, a tablet or a second phone. Your Pixel camera scans it.
On this Pixel Tap the install button in your HelloRoam email or in the HelloRoam app. No second screen needed. Works on Android 10 or later.

Before you start

0 of 4 ready
2 Install · At home, on Wi-Fi

QR code setup for your Pixel eSIM

Our team is available 24/7 if you hit a snag during installation.

Illustration
Illustration. Menu names can differ by model and software version.
Step 1 of 5
Step 1 of 5
  1. Open Settings › Network and internet, then tap SIMs.

  2. Under SIMs, tap Add SIM.

  3. Tap Set up an eSIM.

  4. Point your Pixel camera at the QR code shown on your second screen.

    Show the code on a bright screen and fit the whole code inside the box.

  5. Review the plan details and confirm to finish.

All steps (5)
2 Install · At home, on Wi-Fi

Install eSIM from your email on this Pixel

Our team is available 24/7 if you hit a snag during installation.

Step 1 of 3
Step 1 of 3
  1. Open your HelloRoam email on this phone and tap Android 10+ eSIM Install. In the HelloRoam app, tap Install eSIM Now instead.

  2. Review the plan details and confirm to finish.

  3. Your HelloRoam eSIM is on the phone. Tap Next to label it and set your primary SIMs.

All steps (3)
2 Install · At home, on Wi-Fi

Activation code setup for your Pixel eSIM

Our team is available 24/7 if you hit a snag during installation.

Step 1 of 4
Step 1 of 4
  1. Open Settings › Network and internet › SIMs.

  2. Pick the option to add a SIM, tap Set up an eSIM, and enter the details yourself.

  3. Type the SM-DP+ address and activation code from your HelloRoam confirmation email. The code looks like this: LPA:1$operator.com$ABCDE-12345

  4. Review the plan details and confirm to finish the eSIM setup.

All steps (4)
3 Activate · When you land

How to activate your eSIM on Google Pixel

Once you land, open Settings › Network and internet › SIMs, tap HelloRoam, switch on Use this SIM and Roaming, then turn Roaming off for your home SIM.

You may land with no data Save these steps before you fly. Download install guide (PDF)
Illustration
Illustration. Menu names can differ by model and software version.
Step 1 of 4
Step 1 of 4
  1. Open Settings, go to Network and internet, then tap SIMs to find your HelloRoam eSIM profile ready to go.

  2. Tap HelloRoam, switch on Use this SIM, then turn on Roaming.

  3. Back in SIMs, tap your home SIM and switch off Roaming. Then your home provider can't charge you for roaming.

    Pixel lists each SIM by its provider's name. Your home SIM is the one that isn't HelloRoam.

  4. Your eSIM is now active. Open any app to confirm data is flowing.

Good to know

  • Turn on Aeroplane mode first, then connect to Wi-Fi. This stops your home carrier (Spark, One NZ, 2degrees) from adding unexpected charges to your bill.
  • Wait until you land before activating. The eSIM needs a local network to connect to, whether you're touching down in Sydney, London, or Bali.
All steps (4)
  • Turn on Aeroplane mode first, then connect to Wi-Fi. This stops your home carrier (Spark, One NZ, 2degrees) from adding unexpected charges to your bill.
  • Wait until you land before activating. The eSIM needs a local network to connect to, whether you're touching down in Sydney, London, or Bali.
4 Check · Signal and data

Check your Pixel eSIM is up and running

Two quick ways to check:

  1. Look at the status bar on your Pixel. You should see at least one signal bar next to your HelloRoam line.

  2. Open Settings › Network and internet › SIMs, tap HelloRoam and check that Roaming is on.

Chat to us 24/7 about your Pixel eSIM

Still stuck? Our team is here 24/7 on email, WhatsApp, live chat and in the app.

Your Google Pixel eSIM questions, sorted

The questions Pixel owners ask most before and after they install.

We checked these steps on Android 15 and Android 16 against Pixel Phone Help.

Which Google Pixel models support eSIM?

Google says every Pixel 4 and later works with eSIM, right up to the Pixel 10 and Pixel 11 series. A few older models have limits though. A Pixel 3a bought with Verizon or in Japan misses out on eSIM. A Pixel 3 bought on a US or Canadian carrier other than Sprint or Google Fi misses out too, as does one bought in Australia, Taiwan or Japan. On the Pixel 2, only phones bought with Google Fi service get eSIM. In the US, the Pixel 10, Pixel 10 Pro and Pixel 10 Pro XL are eSIM only.

Where is the eSIM option on Google Pixel?

The eSIM option on Google Pixel sits at Settings > Network and internet > SIMs. Tap Add SIM, then Set up an eSIM. Can't find it? Type SIM into the Settings search bar and it'll pop up. You manage every SIM and eSIM on your Pixel from this same SIMs screen.

Can I install eSIM on Pixel without QR code?

Sure can. Skip the QR code and enter the details yourself: Settings > Network and internet > SIMs, tap Add SIM, then Set up an eSIM, and pick the manual entry option. Pop in the SM-DP+ address and activation code from your HelloRoam email and you're away.

Does Google Pixel 9 support dual eSIM?

Yes, provided your carrier supports it. Google says the Pixel 7, Pixel 7 Pro and every Pixel released since, Pixel 9 series included, can run 2 eSIM profiles side by side. Any Pixel from the Pixel 3a onward can also use one physical SIM plus one eSIM, except a Pixel 3a bought in Japan. In the US, Pixel 10 and later phones are eSIM only, apart from the Pixel 10 Pro Fold. Both lines sit under Settings > Network and internet > SIMs.

Can I transfer eSIM between Pixel phones?

No. You can't move an installed HelloRoam eSIM to a different Pixel. The wireless eSIM transfer in Pixel setup doesn't work for it, and scanning the QR code again doesn't work either. Don't delete the eSIM from your old Pixel. Before its first connection to a network your plan covers at your destination, email help@helloroam.com. Installing it at home doesn't count as that first connection. We can issue a new eSIM for the new Pixel. Once that first connection happens, the code can't be used again, and we don't issue a new one just because you've changed phones.

Does a Pixel 10 have a SIM tray, or just eSIM?

Only in the US. Google says the US Pixel 10, Pixel 10 Pro and Pixel 10 Pro XL can't use a physical SIM and run two active eSIMs instead. The Pixel 10 Pro Fold still has a nano SIM slot, and a Pixel 10 bought elsewhere, the UK for example, comes with one nano SIM and one eSIM. Every Pixel 10 model supports eSIM, and HelloRoam plans for them start at NZ$1.77.

Does the Pixel 7 have eSIM?

Yes. Google confirms eSIM on every Pixel 4 and later phone, so the Pixel 7, Pixel 7 Pro and Pixel 7a are all covered. From the Pixel 7 on, you can also run 2 eSIMs together if your carrier allows. To check, go to Settings > Network and internet > SIMs and look for Add SIM. The Pixel needs to be unlocked for a HelloRoam eSIM.

Does the Pixel 6 or Pixel 6a have eSIM?

Yes. With Google confirming eSIM on every Pixel 4 and later phone, the Pixel 6, Pixel 6 Pro and Pixel 6a all have it. Each one runs a physical SIM alongside an eSIM, so your One NZ, Spark or 2degrees SIM stays in the tray and HelloRoam goes on as the eSIM. Add it at Settings > Network and internet > SIMs > Add SIM, with the Pixel unlocked first.

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Install eSIM on Google Pixel with HelloRoam

Grab the HelloRoam app, pick a plan, and install your eSIM before your next flight.

QR code to download the HelloRoam app
Scan the QR code to download the app