Download the HelloRoam eSIM app for your next trip abroad
HelloRoam connects you to 199+ mobile networks worldwide. Get the eSIM app, pick your plan, and stay online the moment your flight lands.
App Store
eSIM activated
Download the HelloRoam eSIM app on iOS or Android to buy and activate an eSIM card in minutes. Works across 185+ countries on 199+ mobile networks, so you get local data the moment you land. No physical SIM card, no store visit, no surprise fees. After checkout, you get your e SIM QR code by email in under 5 minutes. Scan it in Settings and you're sorted. Plans start at NZ$1.77 with no contracts. Popular with Kiwi travellers heading to Australia, the UK, Japan, Thailand, and Bali. The app gives you instant access to HelloRoam eSIM cards for 185+ countries, including esim uk and esim for japan plans on local networks.
Choose your eSIM data plan
HelloRoam offers flexible data plans in 185+ countries. Pick where you're headed and find the plan that fits your trip length and budget.
Choose your destinationHow to set up the HelloRoam eSIM app
Select your destination country and choose a data plan that suits your trip.
Download the app, tap "Install eSIM" and follow the on-screen steps.
Get sorted before your trip: your plan will activate when you arrive.
How to activate your HelloRoam eSIM plan
Your HelloRoam eSIM plan activates automatically. Install the eSIM on your device before you travel, and if you depart for your destination within 30 days, the data plan turns on the moment you land.
Why choose the HelloRoam eSIM app
Here's why Kiwi travellers choose the HelloRoam eSIM app for their holidays and OE trips abroad.
Quick Setup
Install and activate your eSIM in minutes using our guided app. No store visit, no paperwork, no fuss.
Skip carrier markups
Skip the roaming bill shock. HelloRoam plans are prepaid and transparent with no surprise charges.
Flexible eSIM for every trip
Add destinations in the app with no new eSIM needed. One app, one account, 185+ countries.
Need help? We've got you covered.
FAQs
Yes, the HelloRoam app is completely free to download on both iOS and Android devices.
Simply open the app, choose your destination, select a plan, and scan the QR code to install your eSIM.
Yes, you can store and manage multiple eSIMs for different destinations in the HelloRoam app.
HelloRoam works with most eSIM-compatible devices including iPhone XS and later, and various Android phones.
You can view your real-time data usage directly in the app under the 'My eSIMs' section.
Yes, you can easily purchase additional data directly through the app at any time.
Yes, you can access 24/7 customer support directly through the app via live chat.
Yes, you need an internet connection to download and activate your eSIM profile.
Once your eSIM is installed, you can view your eSIM details offline, but you need internet for purchases.
Contact our support team for assistance with transferring your eSIM to a new device.
Yes, all payments are processed securely using industry-standard encryption.
Yes, you can request refunds for unused eSIM data through the app or by contacting support.
Popular eSIM Destinations
Invite a mate and earn HelloRoam credits!
For every successful invite, you earn US$5 in HelloRoam credits, while your friends receive a US$5 discount on their first plan!
Earn rewards with referrals