Download HelloRoam before your next trip abroad
Get the HelloRoam app on Google Play or the App Store, or scan the QR code below. Save on international data bills and stay connected in 185+ countries.
App Store
eSIM activated
Download the HelloRoam eSIM app on iOS or Android to buy and activate an eSIM card in minutes. Works across 185+ countries on 212+ mobile networks, so you get local data the moment you land. No physical SIM card, no store visit, no surprise fees. The best eSIM app for iPhone and Android travelers, HelloRoam replaces your international roaming plan with a prepaid eSIM card from R 16,79. After checkout, you get your e SIM QR code by email in under 5 minutes. Scan it in Settings and you are done. The app gives you instant access to eSIM for international travel across 185+ countries, including eSIM USA plans on AT&T eSIM, Verizon eSIM, and T-Mobile eSIM compatible devices.
Choose your eSIM plan
HelloRoam offers flexible data plans in 185+ countries. Pick your destination and find the plan that works for your trip length and budget.
Choose your destinationHow to set up the HelloRoam eSIM app
Select your destination country and choose a data plan that fits your trip length and budget.
Download the app, tap "Install eSIM" and follow the on-screen steps.
Get ready for your trip. Your plan will activate automatically when you arrive.
Here is how your HelloRoam eSIM activates
Install your HelloRoam eSIM before you leave South Africa. Once you land at your destination, the data plan switches on automatically. You have 30 days from purchase to depart, so you can set everything up well ahead of your holiday.
Why choose the HelloRoam eSIM app
HelloRoam's eSIM app gives you reliable connectivity in 185+ countries, including top holiday destinations for South African travellers.
Quick Setup
Install and activate your eSIM in minutes using our guided app. No store visit, no paperwork, sorted before you leave.
No surprise charges
Skip the bill shock from Vodacom or MTN. HelloRoam plans are prepaid and transparent with no surprise charges.
Flexible eSIM for every trip
Add destinations in the app with no new eSIM needed. One app, one account, 185+ countries covered.
Need help? We've got you sorted.
FAQs
Is the HelloRoam app free to download?
Yes, the HelloRoam app is completely free to download on both iOS and Android devices.
How do I install an eSIM using the app?
Simply open the app, choose your destination, select a plan, and scan the QR code to install your eSIM.
Can I manage multiple eSIMs in the app?
Yes, you can store and manage multiple eSIMs for different destinations in the HelloRoam app.
What devices are compatible with HelloRoam?
HelloRoam works with most eSIM-compatible devices including iPhone XS and later, and various Android phones.
How do I check my data usage?
You can view your real-time data usage directly in the app under the 'My eSIMs' section.
Can I top up my data through the app?
Yes, you can easily purchase additional data directly through the app at any time.
Is customer support available in the app?
Yes, you can access 24/7 customer support directly through the app via live chat.
Do I need WiFi to install an eSIM?
Yes, you need an internet connection to download and activate your eSIM profile.
Can I use the app offline?
Once your eSIM is installed, you can view your eSIM details offline, but you need internet for purchases.
What happens to my eSIM if I switch phones?
An installed HelloRoam eSIM cannot move to another phone. If it has not connected in your destination yet, email help@helloroam.com with your order number and we can issue a new eSIM for the new phone. After it connects, we do not issue a new one for a change of phone.
Is my payment information secure?
Yes, all payments are processed securely using industry-standard encryption.
Can I get a refund through the app?
Yes, you can request refunds for unused eSIM data through the app or by contacting support.
Popular eSIM Destinations
Invite a friend and earn HelloRoam credits!
For every successful invite, you earn US$5 in HelloRoam credits, while your friends receive a US$5 discount on their first plan!
Earn rewards with referrals