Samsung eSIM Phone List and
Galaxy Setup Guide

Go to Settings > Connections > SIM Manager on your Samsung Galaxy to start the eSIM install.

Choose Install with QR Code if you have the code open on your laptop or a second phone.
eSIM Manual code
1234 5678 9012
Choose Install Manually if you'd rather type in the activation code from your HelloRoam email.
Pick your installation method
A few things to know before you scan the QR code:
- •Open the QR code on a second device (your laptop or another phone) before you start scanning.
- •Stay on Wi-Fi the entire time. Losing connection mid-install can cause errors.
- •Each QR code works for one scan only. After a successful scan, the code expires and cannot be used again.
- •Do not delete the eSIM after installing it. An eSIM is not transferable between devices once installed, so deleting it means losing your plan.

A few things to know before you start the manual install:
- •Each manual activation code is single-use. Don't share it and don't enter it twice.
- •Keep a stable Wi-Fi connection throughout. A dropped connection can interrupt the install.
- •This eSIM locks to your device once installed. It is not transferable to another phone, so do not remove it unless you no longer need it.
Enter Activation Code
1234 5678 9012
Get started in 3 easy steps
Our team is available 24/7 on WhatsApp if you need help during setup.
Install eSIM via QR Code
Install eSIM via Activation Code
Settings
This phone is ready to activate a HelloRoam eSIM.
1. Settings
Open your phone Settings and tap Connections. Make sure you have a working Wi-Fi or mobile data connection before you continue.
Connections
2. SIM card Manager
Go to SIM card manager in your phone settings to view and manage your eSIM profiles. On Samsung, this is under Connections. On Pixel, it is under Network and Internet. This replaces the need for a physical SIM card in an Android phone for international data.
Sim manager
Sim cards
eSIMs
Preferred SIMs
3. Add your eSIM
Tap the option to add a new eSIM to your device. You can scan a QR code or type in the code by hand.
Add eSIM
Other ways to add SIMs
4. Installation Options
Choose how you want to install your eSIM: scan a QR code or enter the activation details manually.
Scan the QR code from your provider

5. Scan the QR code
Point your camera at the QR code in your HelloRoam email to scan and load the eSIM profile automatically.
Add eSIM
Add HelloRoam eSIM?
This will connect your phone to the HelloRoam network.
6. Add mobile plan
Review the mobile plan details and tap Add mobile plan to finish installing your eSIM.
Sim manager
Sim cards
eSIMs
Preferred SIMs
7. Label and setup eSIM
Name your eSIM (for example, "HelloRoam" or "HelloRoam UK") and set it as your preferred data line.
Install eSIM via QR Code
Install eSIM via Activation Code
Settings
This phone is ready to activate a HelloRoam eSIM.
1. Settings
Open your phone Settings and tap Connections. Make sure you have a working Wi-Fi or mobile data connection before you continue.
Connections
2. SIM card Manager
Go to SIM card manager in your phone settings to view and manage your eSIM profiles.
Sim manager
Sim cards
eSIMs
Preferred SIMs
3. Add your eSIM
Tap the option to add a new eSIM to your device. You can scan a QR code or type in the code by hand.
Add eSIM
Other ways to add SIMs
4. Installation Options
Choose how you want to install your eSIM: scan a QR code or enter the activation details manually.
Add using activation code
The code looks like this:
• https://operator.sm-dp.com
• LPA:1:operator.com:ABCDE-12345
5. Enter the code
Copy the manual installation code from your HelloRoam email and paste it in. Tap Continue and wait a few seconds for the profile to download.
Add eSIM
Add HelloRoam eSIM?
This will connect your phone to the HelloRoam network.
6. Add mobile plan
Review the mobile plan details and tap Add mobile plan to finish installing your eSIM.
Sim manager
Sim cards
eSIMs
Preferred SIMs
7. Label and setup eSIM
Name your eSIM (for example, "HelloRoam London" or "HelloRoam Dubai") and set it as your preferred data line.
Activate your eSIM on Android

Before you start:
- •Wait until you arrive at your destination before activating your eSIM.
- •Switch on airplane mode, then connect to Wi-Fi so you don't get charged by Vodacom, MTN, or Cell C during setup.
- •Save this guide as a PDF so you can follow along offline when you land at Heathrow or Dubai International.
Open Settings, tap Mobile Data, and find your HelloRoam eSIM profile in the list.
Turn on your HelloRoam line and switch Data Roaming on so your phone connects when you land in the UK, Dubai, or wherever you're headed.
HelloRoam is now active on your Android phone. You are connected and ready to use data in 175+ countries. eSIM vs physical SIM: your HelloRoam eSIM runs alongside your existing SIM card, so you keep your SA number for calls. Track Android data usage in Settings, then Connections, then Data usage to monitor consumption per app.
All sorted. Your plan is active. Start using data right away with no extra charges.
Start using data right now. No extra charges, no surprises.
1.
Check your signal icon. At least one bar confirms your eSIM is connected and working.
2.
Go to Settings > Network & Internet > SIMs, tap HelloRoam, and confirm Roaming is switched on.

Samsung Galaxy Tips Worth Knowing
- OneUI 6.0+ UsersOn OneUI 6.0+, SIM Manager may appear as 'SIM card manager' under Settings > Connections. Same path, different label.
- Dual eSIM SupportGalaxy S24 supports two active eSIMs at the same time. Keep your South African number live while running a HelloRoam travel data plan in the UK, Dubai, or Australia.
- Update FirstRunning the latest OneUI version reduces eSIM errors. Update your Galaxy before you travel, not after.
FAQs
The Samsung Galaxy S20, S21, S22, S23, and S24 series (including Plus, Ultra, and FE models) all appear on the samsung esim phone list, along with the Z Fold 2 through 5, Z Flip through Z Flip5, and Note 20 series. These are the samsung phones with esim support. Your phone must run OneUI 3.0 or later (Android 11+). Most A-series budget models lack eSIM hardware, so check your spec sheet before buying a plan.
Samsung Galaxy stores eSIM settings in SIM Manager, found at Settings > Connections > SIM Manager. On OneUI 6.0 and newer, it may appear as SIM card manager under the same path. If you can't find it, type SIM Manager in the Settings search bar and it comes up right away.
HelloRoam eSIM installs on Samsung without a QR code using manual entry. Open Settings, then Connections, then SIM Manager, then Add eSIM, and choose Enter activation code manually. Type the SM-DP+ address and activation code from your HelloRoam confirmation email. Both codes arrive in the same email within 5 minutes of purchase.
Samsung Galaxy S24, S24+, and S24 Ultra all support dual eSIM, so two eSIM profiles run at the same time with no physical SIM card required. This is a practical setup for South Africans heading to the UK or Australia who want to keep their local number active while running a HelloRoam data plan. Manage both lines in Settings > Connections > SIM Manager.
Try these 4 fixes in order: update OneUI to the latest version, confirm the phone is carrier-unlocked, clean the camera lens, and scan in good light at about 15 cm distance. If none work, switch to manual entry in SIM Manager. Still stuck? HelloRoam support chat responds in under 2 hours.

