Samsung eSIM Phone List and
Galaxy Setup Guide

Go to Settings > Connections > SIM Manager on your Samsung Galaxy to start the eSIM install.

Choose Install with QR Code if you have the code open on your laptop or another phone.
eSIM Activation Code
1234 5678 9012
Choose Install Manually if you prefer to type in the activation code from your HelloRoam confirmation email.
Pick your installation method
A few things to know before you scan the QR code:
- •Open the QR code on a second device (your laptop or another phone) before you start scanning.
- •Stay on Wi-Fi the entire time. Losing connection mid-install can cause errors.
- •Each QR code works for one scan only. After a successful scan, the code expires and cannot be used again.
- •Do not delete the eSIM after you install it. An eSIM is not transferable between devices once installed, so deleting it means losing your plan.

A few things to know before you start the manual install:
- •Each manual activation code is single-use. Do not share it and do not enter it twice.
- •Keep a stable Wi-Fi connection throughout. A dropped connection can interrupt the installation.
- •This eSIM locks to your device once installed. It is not transferable to another phone, so do not remove it unless you no longer need this plan.
Activation Code
1234 5678 9012
Three steps to get started
Our team is available 24/7 if you need a hand during setup. You can buy eSIM online from HelloRoam before you start, and your QR code arrives within 5 minutes.
Activate eSIM with QR Code
Activate eSIM with Manual Code
Settings
This Android phone is ready to set up a HelloRoam eSIM.
1. Open Settings
Open your phone Settings and go to Connections. Make sure you have a working Wi-Fi connection before you continue.
Connections
2. SIM card Manager
Find the SIM manager in your phone settings to view and manage eSIM profiles.
Sim manager
Sim cards
eSIMs
Preferred SIMs
3. Add your e-SIM
Tap the button to add a new eSIM. You can scan a QR code or type in the code manually.
Add eSIM
Other ways to add SIMs
4. Installation Options
Pick how you want to install your eSIM: scan a QR code or enter the activation details by hand.
Scan the QR code from your provider

5. Aim at the QR code
Point your camera at the QR code in your HelloRoam email to scan and load your eSIM profile.
Add eSIM
Add HelloRoam eSIM?
This will add your HelloRoam data plan to this phone.
6. Confirm mobile plan
Review the plan details and tap Add mobile plan to complete the eSIM installation.
Sim manager
Sim cards
eSIMs
Preferred SIMs
7. Name and activate eSIM
Give your eSIM a name (for example, HelloRoam) and set it as your default mobile data line.
Activate eSIM with QR Code
Activate eSIM with Manual Code
Settings
This Android phone is ready to set up a HelloRoam eSIM.
1. Open Settings
Open your phone Settings and go to Connections. Make sure you have a working Wi-Fi connection before you continue.
Connections
2. SIM card Manager
Find the SIM manager in your phone settings to view and manage eSIM profiles.
Sim manager
Sim cards
eSIMs
Preferred SIMs
3. Add your e-SIM
Tap the button to add a new eSIM. You can scan a QR code or type in the code manually.
Add eSIM
Other ways to add SIMs
4. Installation Options
Pick how you want to install your eSIM: scan a QR code or enter the activation details by hand.
Add using activation code
Your activation code will look like this:
• https://operator.sm-dp.com
• LPA:1 operator.com ABCDE-12345
5. Type in the code
Paste the manual installation code from your HelloRoam email into the field. Tap Continue and wait a few seconds.
Add eSIM
Add HelloRoam eSIM?
This will add your HelloRoam data plan to this phone.
6. Confirm mobile plan
Review the plan details and tap Add mobile plan to complete the eSIM installation.
Sim manager
Sim cards
eSIMs
Preferred SIMs
7. Name and activate eSIM
Give your eSIM a name (for example, HelloRoam) and set it as your default mobile data line.
Activate your HelloRoam eSIM on Android

Good to know before you start:
- •Wait until you land at your destination before turning on your eSIM.
- •Switch on airplane mode, then reconnect to Wi-Fi so your Rogers, Bell, or Telus plan does not charge you while you set up.
- •Save this guide as a PDF so you can follow along offline while you're away.
Open Settings, tap Mobile Data, and locate your HelloRoam eSIM profile.
Turn your eSIM line on and switch Data Roaming to ON so your phone connects when you land.
Your HelloRoam eSIM is active. You're connected and ready to use data in 185+ countries. You can also turn on the hotspot on Android to share your data with a laptop or tablet while travelling.
All done. Your plan is active. Start using data right away with no extra charges.
Start using data right now. No extra charges, no daily fees, no surprises.
1.
Check for at least one signal bar. That means your eSIM is connected and working.
2.
Go to Settings > Network & Internet > SIMs, tap your HelloRoam line, and confirm Roaming is on.

Samsung Galaxy Tips Worth Knowing
- OneUI 6.0+ UsersOn OneUI 6.0 and newer, SIM Manager may appear as 'SIM card manager' under Settings > Connections. The steps are the same either way.
- Dual eSIM SupportGalaxy S24 supports two active eSIMs at the same time. Keep your Canadian number live on Bell, Rogers, or Telus while running a HelloRoam travel data plan in the US, Mexico, or Japan.
- Update FirstRunning the latest OneUI version reduces eSIM errors during setup. Update your Galaxy before you travel.
FAQs
HelloRoam works on Samsung eSIM compatible phones including Galaxy S20 through S24 (Plus, Ultra, and FE models), Z Fold 2 through Z Fold 5, Z Flip through Z Flip5, and the Note 20 series. These are confirmed eSIM compatible phones for Canadian travellers heading to the US, Mexico, or the UK. Your device requires OneUI 3.0 or higher (Android 11 or later). Budget A-series models generally do not include eSIM hardware, so check your model specifications before you buy a plan.
Samsung stores all eSIM options inside SIM Manager at Settings > Connections > SIM Manager. On OneUI 6.0 and above, the label may read SIM card manager in the same location. If you cannot spot it, type SIM Manager into the Settings search bar and it will come up straight away on any supported Galaxy model.
You can install a HelloRoam eSIM on Samsung without a QR code using manual entry. Open Settings, tap Connections, tap SIM Manager, tap Add eSIM, then choose Enter activation code manually. Type the SM-DP+ address and activation code from your HelloRoam confirmation email. Both codes arrive in the same email within 5 minutes of purchase and work on all eSIM Samsung phone models.
Samsung Galaxy S24, S24 Plus, and S24 Ultra all support dual eSIM with no physical SIM card required. For Canadians travelling to Europe or Japan, this means your home number stays active on Bell, Rogers, or Telus while a HelloRoam data plan handles your browsing abroad. Manage both lines inside Settings > Connections > SIM Manager. Each eSIM profile is tied to the device it was installed on and is not transferable to another phone.
A failed QR scan on Samsung usually comes down to one of four things: an outdated OneUI version, a carrier-locked device, a dirty camera lens, or poor lighting. Try updating OneUI, confirm your Galaxy is unlocked, clean the lens, then scan again at about 15 centimetres in good light. If the problem continues, switch to manual entry via SIM Manager. HelloRoam support responds within 2 hours if you still need help.
Popular eSIM Destinations

