Samsung eSIM Phone List and
Galaxy Setup Guide

Head to Settings > Connections > SIM Manager on your Samsung Galaxy to kick off the eSIM install.

Choose Install with QR Code if you have the code open on your laptop or another phone.
eSIM Manual Code
1234 5678 9012
Choose Install Manually if you'd prefer to type in the activation code from your HelloRoam email.
Pick your installation method
A few things to know before you scan the QR code:
- •Open the QR code on a second device, like your laptop or another phone, before you start scanning.
- •Stay on Wi-Fi the whole time. Losing connection mid-install can cause errors.
- •Each QR code works for one scan only. After a successful scan, the code expires and you can't use it again.
- •Don't delete the eSIM after you install it. An eSIM is not transferable between devices once installed, so deleting it means losing your plan.

A few things to know before you start the manual install:
- •Each manual activation code is single-use. Don't share it and don't enter it twice.
- •Keep a stable Wi-Fi connection throughout. A dropped connection can interrupt the install.
- •This eSIM locks to your device once you install it. An eSIM is not transferable to another phone, so don't remove it unless you no longer need it.
Enter Activation Code
1234 5678 9012
Get started in 3 simple steps
Our team is available 24/7 if you need help during setup.
Install eSIM via QR Code
Install eSIM via Activation Code
Settings
This phone is ready to activate a HelloRoam eSIM.
1. Settings
Open Settings and go to Connections. Check that you have a working internet connection (Wi-Fi or mobile data) before continuing.
Connections
2. SIM Card Manager
Find the SIM card manager in your Android settings to view and manage your eSIM profiles.
SIM Manager
SIM Cards
eSIMs
Preferred SIMs
3. Add your eSIM
Tap the option to add a new eSIM to your phone. You can scan a QR code or type in the code manually.
Add eSIM
Other ways to add SIMs
4. Installation Options
Choose how you want to install your eSIM: scan a QR code or enter the activation details by hand.
Scan the QR code from your service provider

5. Scan the QR code
Point your camera at the QR code in your HelloRoam email to scan and load your eSIM profile automatically.
Add eSIM
Add HelloRoam eSIM?
This will connect your phone to the HelloRoam network.
6. Add mobile plan
Review the mobile plan details and tap Add mobile plan to finish installing your eSIM.
SIM Manager
SIM Cards
eSIMs
Preferred SIMs
7. Label and set up eSIM
Name your eSIM (for example, HelloRoam) and set it as your preferred mobile data line.
Install eSIM via QR Code
Install eSIM via Activation Code
Settings
This phone is ready to activate a HelloRoam eSIM.
1. Settings
Open Settings and go to Connections. Make sure you have a working internet connection (Wi-Fi or mobile data) before continuing.
Connections
2. SIM Card Manager
Find the SIM card manager in your Android settings to view and manage your eSIM profiles.
SIM Manager
SIM Cards
eSIMs
Preferred SIMs
3. Add your eSIM
Tap the option to add a new eSIM to your phone. You can scan a QR code or type in the code manually.
Add eSIM
Other ways to add SIMs
4. Installation Options
Choose how you want to install your eSIM: scan a QR code or enter the activation details by hand.
Add using activation code
The code looks like this:
• https://operator.sm-dp.com
• LPA:1:operator.com:ABCDE-12345
5. Enter the code
Copy the manual activation code from your HelloRoam email and paste it in. Tap Continue and wait a few seconds for the profile to download.
Add eSIM
Add HelloRoam eSIM?
This will connect your phone to the HelloRoam network.
6. Add mobile plan
Review the mobile plan details and tap Add mobile plan to finish installing your eSIM.
SIM Manager
SIM Cards
eSIMs
Preferred SIMs
7. Label and set up eSIM
Name your eSIM (for example, HelloRoam) and set it as your preferred mobile data line.
Activate your HelloRoam eSIM on Android

Before you start:
- •Arrive at your destination before activating your eSIM.
- •Turn on Aeroplane Mode, then connect to Wi-Fi so you don't get charged by your home carrier.
- •Save this guide as a PDF so you can follow along offline when you land.
Open Settings, tap Mobile Data, and find your HelloRoam eSIM profile in the list.
Turn on your HelloRoam line and switch data roaming on so your phone connects when you're away.
Your eSIM is active. You're now connected and ready to use data in 175+ countries.
You're all sorted. Your plan is active and ready to use right now.
Start using data right now. No extra charges, no surprise bills.
1.
Check your signal icon. At least one bar means your eSIM is connected and working.
2.
Go to Settings > Network & Internet > SIMs, tap HelloRoam, and confirm Roaming is switched on.

Samsung Galaxy Tips Worth Knowing
- OneUI 6.0+ UsersOn OneUI 6.0+, SIM Manager may show as 'SIM card manager' under Settings > Connections. The label changes but the path stays the same.
- Dual eSIM SupportGalaxy S24 supports two active eSIMs at the same time. Keep your Irish number live while running a travel data plan in Spain, Portugal, or wherever you're headed.
- Update FirstRunning the latest OneUI version cuts down on eSIM errors. Update your Galaxy before you travel.
FAQs
Samsung phones supporting eSIM include the Galaxy S20 through S24 series (Plus, Ultra, and FE variants), Z Fold 2 through Z Fold 5, Z Flip through Z Flip 5, and the Note 20 series. These cover the most popular eSIM compatible phones in Samsung's lineup. Your handset needs OneUI 3.0 or later, which runs on Android 11 or above. Most A-series budget models lack eSIM hardware, so check your model specs on Samsung's website before buying a plan.
Samsung Galaxy SIM Manager lives at Settings > Connections > SIM Manager on most Galaxy handsets. On OneUI 6.0 and newer, it may appear as SIM card manager under the same path. If you can't find it, type SIM Manager in the Settings search bar and it comes up right away.
Installing a HelloRoam eSIM on Samsung without a QR code is straightforward using manual entry. Open Settings, then Connections, then SIM Manager, then Add eSIM, and choose Enter activation code manually. Type the SM-DP+ address and activation code from your HelloRoam confirmation email. Both codes arrive in the same email within 5 minutes of purchase.
Samsung Galaxy S24, S24+, and S24 Ultra all support dual eSIM, so two eSIM profiles can run at the same time with no physical SIM card needed. That's a handy setup for Irish travellers heading to Spain or the US who want to keep their home number active while running a local data plan. Keep in mind that your HelloRoam eSIM is not transferable between devices once installed. Manage both lines in Settings > Connections > SIM Manager.
Try these 4 fixes in order when your Samsung won't read the eSIM QR code: update OneUI to the latest version, confirm your phone is carrier-unlocked, clean the camera lens, and scan in good lighting at about 6 inches distance. If none of those work, use manual entry instead. Open SIM Manager, tap Add eSIM, choose Enter code manually, and type the SM-DP+ address and activation code from your HelloRoam email. Still stuck? HelloRoam support chat responds within 2 hours.

