eSIM setup · every phone
Install Guide
Your HelloRoam eSIM activates in under 5 minutes on any compatible phone. No SIM tray, no shop queue, no waiting on the post. Pick your device below and we'll sort you out, step by step.
Find the Right Guide for Your Phone
Every phone brand does things a little differently. Tap yours below for the exact screenshots and steps, sorted by device.
Sorted in Three Steps
Before you fly
Open Your Confirmation EmailFind the HelloRoam confirmation email in your inbox and open it on a laptop or spare device, ready to scan the QR code with your phone.
Before you fly
Scan Your QR CodeOpen Settings on iPhone or Connections on Android, then tap Add e-SIM. Point your camera at the QR code from your email and you're nearly there.
When you land
Switch Data Roaming OnSelect your new HelloRoam line and switch data roaming on. Your Three, Vodafone, or eir SIM stays put for calls and texts while you're away.
What You'll Need Before You Start
You'll need a phone that's unlocked and supports e SIM technology. Most iPhones from the XS onward and Android phones from the past few years qualify, though it's worth checking your settings for an Add eSIM option to be sure. You'll also want Wi-Fi handy, since the eSIM profile downloads over the internet, plus your confirmation email open on a second device like a tablet or laptop, so your phone's free to scan the QR code.
Not sure if your phone supports eSIM? Check compatible Android devicesWe're here whenever you need us.
Still stuck? Our team's here 24/7 on email, WhatsApp, live chat and in the app.
Connected wherever you land.
Need help at any point? Our live chat is here 24/7 to get you sorted.
