eSIM setup · every phone
Setup Guide
HelloRoam eSIM goes live in under 5 minutes on any phone that supports it. Skip the SIM tray, skip the shop queue. Grab your device below and we'll run you through every step, easy as.
Jump to Your Device
Not every phone brand does menus the same way. Tap your device below to see the exact screenshots and steps.
Three Steps and You're Sorted
Before you fly
Check Your EmailLook out for the HelloRoam confirmation email once your order goes through. Open it on a laptop or spare phone, then scan the QR code with your main device.
Before you fly
Scan the QR CodeOn iPhone, open Settings, tap Cellular, then Add eSIM. On Android, look for SIM Manager under Connections or Network and Internet. Scan the QR code from your email to finish.
When you land
Turn On Data RoamingFind your new HelloRoam e-SIM line and turn data roaming on. Switch off roaming on your home SIM too, so Telstra, Optus, or Vodafone don't catch you out with charges.
Your Pre-Trip Checklist
Two things matter most: your phone must be unlocked, and it must support e SIM. Most iPhones from the XS on and most Android phones from the past few years are good to go, though a quick settings check for an Add eSIM option confirms it. You'll also want Wi-Fi for the download, and your HelloRoam confirmation email open on a laptop, tablet, or spare phone, so your main device is free to scan the QR code.
Not sure if your Android supports eSIM? Check compatible devicesWe're here if you get stuck.
Still stuck? Our team's here 24/7 on email, WhatsApp, live chat and in the app.
Data sorted before you leave home.
Need a hand at any point? Our live chat is here 24/7 to get you sorted.
