eSIM setup · every phone
Install Guide
Your HelloRoam eSIM installs in under 5 minutes on any compatible phone. Skip the SIM swap and the store visit. Pick your device below, and we'll guide you through each step.
Choose Your Device Below
Every phone brand has a slightly different menu. Pick your device below for exact steps and screenshots.
Three Simple Steps to Connect
Before you fly
Open Your EmailFind your HelloRoam confirmation email and open it on a second device. You'll use it to scan the QR code with your phone's camera.
Before you fly
Scan the QR CodeGo to Settings, then Cellular on iPhone or Connections on Android. Tap Add e-SIM and point your camera at the code from your email.
When you land
Turn On Data RoamingSelect your new HelloRoam line and switch data roaming on. Your Bell, Rogers, or Telus SIM stays active for calls while you're away.
Before You Begin Setup
You'll need an unlocked phone that supports e SIM technology. Most iPhones from the XS onward and most newer Android phones qualify, though it's worth checking your settings for an Add eSIM option first. A Wi-Fi connection keeps the download steady, since the profile arrives over the internet. Keep your confirmation email open on a second device, like a laptop or tablet, so you can scan the code with your phone.
Not sure if your Android supports eSIM? Check compatible devicesStuck? We're here to help.
Still stuck? Our team is here 24/7 on email, WhatsApp, live chat and in the app.
HelloRoam keeps you connected
Need help at any point? Our live chat is here 24/7 to sort you out.
