eSIM setup · every phone
Install Guide
Your HelloRoam eSIM activates in under 5 minutes on any compatible phone, so it works on arrival the moment you land. No physical SIM card, no store visit, no courier wait. Pick your device below for exact steps.
Select Your Device to Continue
Every phone brand has a slightly different menu, so pick your device below for exact screenshots and steps.
Three Simple Steps to Set Up
Before you fly
Check Your EmailLook for the HelloRoam confirmation email after your order goes through. Open it on a laptop or second phone so you can scan the QR code with your primary device.
Before you fly
Scan the QR CodeOn iPhone, go to Settings, then Cellular, and tap Add e-SIM. On Android, open Settings, then Connections or Network, and add your e-SIM the same way.
When you land
Turn On Data RoamingSelect your new HelloRoam line and switch data roaming on. Keep your Jio, Airtel, or Vi SIM active for calls and texts while you travel.
Things to Check Before You Start
You need an unlocked phone that supports e SIM technology. Most iPhones from the XS onward and most Android phones from the last few years qualify, though a quick check in your settings for an Add eSIM option confirms it. You also need a Wi-Fi connection during setup, since the profile downloads over the internet. Keep your HelloRoam confirmation email open on a laptop, tablet, or second phone, so your main device stays free to scan the QR code.
Not sure if your phone supports eSIM? Check compatible devicesWe are here whenever you need us.
Still stuck? Our team is here 24/7 on email, WhatsApp, live chat and in the app.
We have got your back wherever you go.
Need help at any point? Our live chat and WhatsApp support are here 24/7 to get you sorted before your trip. HelloRoam offers 24/7 support.
