eSIM setup · every phone
Install Guide
HelloRoam eSIM installs in under 5 minutes on any compatible device. No SIM card swap, no store visits, no waiting for mail. Pick your phone below, and we'll walk you through every step from QR code to connected.
Device-Specific Walkthroughs
Each phone brand has slightly different menus. Tap your device below for screenshots and exact steps.
Three Steps to Get Connected
Before you fly
Open your emailFind the HelloRoam confirmation email. Open it on a second device so you can scan the QR code with your main phone.
Before you fly
Scan the QR codeGo to Settings, then Cellular (iPhone) or Connections (Android). Tap Add e-SIM and point your camera at the QR code.
When you land
Turn on data roamingSelect your new HelloRoam line. Toggle data roaming on. You're connected and ready to go.
What You Need Before Setup
You need an unlocked phone that supports e SIM technology. Most iPhones since the XS (2018) and most Android phones since 2020 work. Check your device settings for an 'Add eSIM' or 'Add Cellular Plan' option to confirm. You also need a Wi-Fi connection during install, since the eSIM profile downloads over the internet. Have your HelloRoam confirmation email ready on a laptop, tablet, or second phone so you can scan the QR code with your main device.
Not sure which iPhones support eSIM or which Android phones have eSIM? Check compatible devicesWhen setup does not go to plan
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