Install and activate your
eSIM on Android
Open Settings, tap Network & Internet, then select Mobile Network to begin your e-sim setup.
Tap Install with QR Code if the QR code is open on a second device or screen.
eSIM Activation Code
1234 5678 9012
Choose Install Manually if you prefer to type in the activation code.
How do you want to install your eSIM?
A few things to keep in mind before QR code installation:
- •Show the QR code on a separate screen. You cannot scan it from the same phone.
- •Keep a stable Wi-Fi connection throughout the process.
- •Each QR code is single-use. Keep it private.
- •Do not delete the eSIM from your phone. An eSIM is not transferable once installed.
A few things to keep in mind before manual installation:
- •Each activation code is single-use. It works only once.
- •Keep a stable Wi-Fi connection throughout the process.
- •Do not delete the eSIM from your phone. An eSIM is not transferable once installed, so removing it means the plan is gone.
Activation Code
1234 5678 9012
Get started in 3 easy steps
Our team is available 24/7 if you need help during setup.
- 01Open your email
Open your email on a second device and find the QR code HelloRoam sent you after purchase.
- 02Get your phone ready
Your Android phone must be unlocked, connected to Wi-Fi, and charged before you begin.
- 03Follow the steps
Work through each screen prompt to finish installing your eSIM profile in about 2 minutes.
Install eSIM via QR Code
Install eSIM via Activation Code
Settings
This phone is ready to activate a HelloRoam eSIM.
1. Settings
Open your phone Settings and go to Connections. Make sure you have a working internet connection before you continue.
Connections
2. SIM card Manager
Find the SIM card manager in your phone settings to view and manage your eSIM profiles.
Sim manager
Sim cards
eSIMs
Preferred SIMs
3. Add your eSIM
Tap the option to add a new eSIM to your device. You can scan a QR code or type in the code manually.
Add eSIM
Other ways to add SIMs
4. Installation Options
Choose how you want to install your eSIM: scan a QR code or enter the activation details by hand.
Scan the QR code from your provider
5. Scan the QR code
Point your camera at the QR code in your HelloRoam email to scan and load your eSIM profile automatically.
Add eSIM
Add HelloRoam eSIM?
This will connect your phone to the HelloRoam network.
6. Add mobile plan
Review the mobile plan details and tap Add mobile plan to finish installing your eSIM.
Sim manager
Sim cards
eSIMs
Preferred SIMs
7. Label and setup eSIM
Name your eSIM (for example, HelloRoam) and set it as your preferred mobile data line.
Install eSIM via QR Code
Install eSIM via Activation Code
Settings
This phone is ready to activate a HelloRoam eSIM.
1. Settings
Open your phone Settings and go to Connections. Make sure you have a working internet connection before you continue.
Connections
2. SIM card Manager
Find the SIM card manager in your phone settings to view and manage your eSIM profiles.
Sim manager
Sim cards
eSIMs
Preferred SIMs
3. Add your eSIM
Tap the option to add a new eSIM to your device. You can scan a QR code or type in the code manually.
Add eSIM
Other ways to add SIMs
4. Installation Options
Choose how you want to install your eSIM: scan a QR code or enter the activation details by hand.
Add using activation code
The code looks like this:
• https://operator.sm-dp.com
• LPA:1 $operator.com$ABCDE-12345
5. Enter the code
Copy the manual installation code from your HelloRoam email and paste it in. Tap Continue and wait a few seconds.
Add eSIM
Add HelloRoam eSIM?
This will connect your phone to the HelloRoam network.
6. Add mobile plan
Review the mobile plan details and tap Add mobile plan to finish installing your eSIM.
Sim manager
Sim cards
eSIMs
Preferred SIMs
7. Label and setup eSIM
Name your eSIM (for example, HelloRoam) and set it as your preferred mobile data line.
Activate your eSIM on Android
Before you start:
- •Wait until you land at your destination before activating your eSIM. eSIM activation is automatic once you land and turn Data Roaming on.
- •Switch on airplane mode, then reconnect to Wi-Fi so your home carrier does not charge you.
- •Save this guide as a PDF so you can follow along without an internet connection.
Open Settings, tap Mobile Data, and find your HelloRoam eSIM profile in the list.
Turn on your eSIM line and switch on Data Roaming so your phone connects when you land.
Your eSIM is live. You're connected and ready to use data in 185+ countries.
Done. Your plan is active. Use data right away with no extra charges.
Start using data right now. No extra charges, no surprises.
What is an eSIM? A 2-minute overview.
An eSIM is a digital SIM card built right into your phone. Scan a QR code to install it in minutes. Step-by-step guide
Unlimited plans available
5G speeds supported
Wi-Fi hotspot included
1.
Check your signal icon. At least one bar means your eSIM is connected and working.
2.
Go to Settings > Network & Internet > SIMs, tap HelloRoam, and confirm Roaming is switched on.
FAQs
Android phones running Android 9.0 (Pie) or later support eSIM, but not every model ships with the required hardware. Compatible devices include Samsung Galaxy S20 and newer, Google Pixel 3 and newer, OnePlus 9 and newer, Xiaomi 12T Pro and 13 series, Oppo Find X3 and X5 Pro, Motorola Razr 2019 and newer, and Nokia XR21. Check your phone's spec sheet before buying a plan to confirm eSIM support. The setup process is the same on all these models: QR code or manual activation code through your SIM settings.
The eSIM setting is in a different place depending on your phone brand. On Samsung (One UI): Settings > Connections > SIM Manager > Add eSIM. On Google Pixel: Settings > Network & Internet > SIMs > Add more. On OnePlus (OxygenOS): Settings > Mobile Network > SIM Card Manager. On Xiaomi (MIUI): Settings > SIM cards & mobile networks. Each path takes under 30 seconds to reach.
HelloRoam eSIM installs on Android without a QR code using a manual activation code. Open your phone's eSIM settings, tap Add eSIM or Add mobile plan, choose Enter activation code manually, then type in the SM-DP+ address and activation code from your HelloRoam confirmation email. The whole process takes about 2 minutes on any compatible Android running Android 9.0 or later.
An eSIM is not transferable between devices once installed. If you replace your Android phone, you'll need a new eSIM plan. This is a standard GSMA rule that applies to all eSIM providers, not just HelloRoam. Your Android phone may also hide the eSIM option if the model does not support eSIM hardware, runs Android below 9.0 (Pie), or is carrier-locked by Bell, Rogers, or Telus.
Most eSIM compatible phones on Android run one physical nano-SIM and one eSIM at the same time using Dual SIM Dual Standby. This is the key advantage of eSIM vs physical SIM for international eSIM use: you keep your Canadian number active while using HelloRoam for data. Your Bell, Rogers, or Telus SIM stays on the physical slot for calls and texts while your HelloRoam eSIM for travel handles internet abroad. HelloRoam eSIM plans for Android cover 185+ countries on 199+ networks.
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