Install and activate your
eSIM on Android
Aqib Hassan
Open Settings, tap Network & Internet, then select Mobile Network to begin your e-sim setup.
Tap Install with QR Code if the QR code is open on a second device or screen.
eSIM Activation Code
1234 5678 9012
Choose Install Manually if you prefer to type in the activation code.
How do you want to install your eSIM?
A few things to keep in mind before QR code installation:
- •Show the QR code on a separate screen. You cannot scan it from the same phone.
- •Keep a stable Wi-Fi connection throughout the process.
- •Each QR code is single-use. Keep it private.
- •Do not delete the eSIM from your phone. An eSIM is not transferable once installed.
A few things to keep in mind before manual installation:
- •Each activation code is single-use. It works only once.
- •Keep a stable Wi-Fi connection throughout the process.
- •Do not delete the eSIM from your phone. An eSIM is not transferable once installed, so removing it means the plan is gone.
Activation Code
1234 5678 9012
Three steps to get started
Our team is available 24/7 if you need a hand during setup. You can buy eSIM online from HelloRoam before you start, and your QR code arrives within 5 minutes.
Activate eSIM with QR Code
Activate eSIM with Manual Code
Settings
This Android phone is ready to set up a HelloRoam eSIM.
1. Open Settings
Open your phone Settings and go to Connections. Make sure you have a working Wi-Fi connection before you continue.
Connections
2. SIM card Manager
Find the SIM manager in your phone settings to view and manage eSIM profiles.
Sim manager
Sim cards
eSIMs
Preferred SIMs
3. Add your e-SIM
Tap the button to add a new eSIM. You can scan a QR code or type in the code manually.
Add eSIM
Other ways to add SIMs
4. Installation Options
Pick how you want to install your eSIM: scan a QR code or enter the activation details by hand.
Scan the QR code from your provider
5. Aim at the QR code
Point your camera at the QR code in your HelloRoam email to scan and load your eSIM profile.
Add eSIM
Add HelloRoam eSIM?
This will add your HelloRoam data plan to this phone.
6. Confirm mobile plan
Review the plan details and tap Add mobile plan to complete the eSIM installation.
Sim manager
Sim cards
eSIMs
Preferred SIMs
7. Name and activate eSIM
Give your eSIM a name (for example, HelloRoam) and set it as your default mobile data line.
Activate eSIM with QR Code
Activate eSIM with Manual Code
Settings
This Android phone is ready to set up a HelloRoam eSIM.
1. Open Settings
Open your phone Settings and go to Connections. Make sure you have a working Wi-Fi connection before you continue.
Connections
2. SIM card Manager
Find the SIM manager in your phone settings to view and manage eSIM profiles.
Sim manager
Sim cards
eSIMs
Preferred SIMs
3. Add your e-SIM
Tap the button to add a new eSIM. You can scan a QR code or type in the code manually.
Add eSIM
Other ways to add SIMs
4. Installation Options
Pick how you want to install your eSIM: scan a QR code or enter the activation details by hand.
Add using activation code
Your activation code will look like this:
• https://operator.sm-dp.com
• LPA:1 operator.com ABCDE-12345
5. Type in the code
Paste the manual installation code from your HelloRoam email into the field. Tap Continue and wait a few seconds.
Add eSIM
Add HelloRoam eSIM?
This will add your HelloRoam data plan to this phone.
6. Confirm mobile plan
Review the plan details and tap Add mobile plan to complete the eSIM installation.
Sim manager
Sim cards
eSIMs
Preferred SIMs
7. Name and activate eSIM
Give your eSIM a name (for example, HelloRoam) and set it as your default mobile data line.
Activate your HelloRoam eSIM on Android
Good to know before you start:
- •Wait until you land at your destination before turning on your eSIM.
- •Switch on airplane mode, then reconnect to Wi-Fi so your Rogers, Bell, or Telus plan does not charge you while you set up.
- •Save this guide as a PDF so you can follow along offline while you're away.
Open Settings, tap Mobile Data, and locate your HelloRoam eSIM profile.
Turn your eSIM line on and switch Data Roaming to ON so your phone connects when you land.
Your HelloRoam eSIM is active. You're connected and ready to use data in 185+ countries. You can also turn on the hotspot on Android to share your data with a laptop or tablet while travelling.
All done. Your plan is active. Start using data right away with no extra charges.
Start using data right now. No extra charges, no daily fees, no surprises.
1.
Check for at least one signal bar. That means your eSIM is connected and working.
2.
Go to Settings > Network & Internet > SIMs, tap your HelloRoam line, and confirm Roaming is on.
FAQs
Android phones running Android 9.0 (Pie) or later support eSIM, but not every model ships with the required hardware. Compatible devices include Samsung Galaxy S20 and newer, Google Pixel 3 and newer, OnePlus 9 and newer, Xiaomi 12T Pro and 13 series, Oppo Find X3 and X5 Pro, Motorola Razr 2019 and newer, and Nokia XR21. Check your phone's spec sheet before buying a plan to confirm eSIM support. The setup process is the same on all these models: QR code or manual activation code through your SIM settings.
The eSIM setting is in a different place depending on your phone brand. On Samsung (One UI): Settings > Connections > SIM Manager > Add eSIM. On Google Pixel: Settings > Network & Internet > SIMs > Add more. On OnePlus (OxygenOS): Settings > Mobile Network > SIM Card Manager. On Xiaomi (MIUI): Settings > SIM cards & mobile networks. Each path takes under 30 seconds to reach.
HelloRoam eSIM installs on Android without a QR code using a manual activation code. Open your phone's eSIM settings, tap Add eSIM or Add mobile plan, choose Enter activation code manually, then type in the SM-DP+ address and activation code from your HelloRoam confirmation email. The whole process takes about 2 minutes on any compatible Android running Android 9.0 or later.
An eSIM is not transferable between devices once installed. If you replace your Android phone, you'll need a new eSIM plan. This is a standard GSMA rule that applies to all eSIM providers, not just HelloRoam. Your Android phone may also hide the eSIM option if the model does not support eSIM hardware, runs Android below 9.0 (Pie), or is carrier-locked by Bell, Rogers, or Telus.
Most eSIM compatible phones on Android run one physical nano-SIM and one eSIM at the same time using Dual SIM Dual Standby. This is the key advantage of eSIM vs physical SIM for international eSIM use: you keep your Canadian number active while using HelloRoam for data. Your Bell, Rogers, or Telus SIM stays on the physical slot for calls and texts while your HelloRoam eSIM for travel handles internet abroad. HelloRoam eSIM plans for Android cover 185+ countries on 203+ networks.
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