在安卓手机上安装并激活
您的eSIM
打开设置，点击「网络与互联网」，然后选择「移动网络」开始eSIM设置。
如果二维码已在第二台设备上打开，点击「用二维码安装」进行扫描。
eSIM手动激活码
1234 5678 9012
如无法扫描二维码，选择「手动安装」方式。
选择您的安装方式
扫码安装前，请了解以下几点：
- •请在另一台设备上显示二维码，以便用手机摄像头扫描。
- •整个安装过程中，请保持稳定的网络连接。
- •每个二维码只能扫描一次，请妥善保管。
- •请勿删除手机上的eSIM，一旦删除将无法重新安装使用。
手动安装前，请了解以下几点：
- •每个手动激活码只能使用一次，请勿重复使用。
- •整个安装过程中，请保持稳定的网络连接。
- •请勿删除手机上的eSIM，一旦删除将无法重新安装使用。
输入激活码
1234 5678 9012
Get started in 3 easy steps
Our team is available 24/7 if you need help during setup.
- 01Open your email
Open your email on a second device and find the QR code HelloRoam sent you after purchase.
- 02Get your phone ready
Your Android phone must be unlocked, connected to Wi-Fi, and charged before you begin.
- 03Follow the steps
Work through each screen prompt to finish installing your eSIM profile in about 2 minutes.
Install eSIM via QR Code
Install eSIM via Activation Code
Settings
This phone is ready to activate a HelloRoam eSIM.
1. Settings
Open your phone Settings and go to Connections. Make sure you have a working internet connection before you continue.
Connections
2. SIM card Manager
Find the SIM card manager in your phone settings to view and manage your eSIM profiles.
Sim manager
Sim cards
eSIMs
Preferred SIMs
3. Add your eSIM
Tap the option to add a new eSIM to your device. You can scan a QR code or type in the code manually.
Add eSIM
Other ways to add SIMs
4. Installation Options
Choose how you want to install your eSIM: scan a QR code or enter the activation details by hand.
Scan the QR code from your provider
5. Scan the QR code
Point your camera at the QR code in your HelloRoam email to scan and load your eSIM profile automatically.
Add eSIM
Add HelloRoam eSIM?
This will connect your phone to the HelloRoam network.
6. Add mobile plan
Review the mobile plan details and tap Add mobile plan to finish installing your eSIM.
Sim manager
Sim cards
eSIMs
Preferred SIMs
7. Label and setup eSIM
Name your eSIM (for example, HelloRoam) and set it as your preferred mobile data line.
Install eSIM via QR Code
Install eSIM via Activation Code
Settings
This phone is ready to activate a HelloRoam eSIM.
1. Settings
Open your phone Settings and go to Connections. Make sure you have a working internet connection before you continue.
Connections
2. SIM card Manager
Find the SIM card manager in your phone settings to view and manage your eSIM profiles.
Sim manager
Sim cards
eSIMs
Preferred SIMs
3. Add your eSIM
Tap the option to add a new eSIM to your device. You can scan a QR code or type in the code manually.
Add eSIM
Other ways to add SIMs
4. Installation Options
Choose how you want to install your eSIM: scan a QR code or enter the activation details by hand.
Add using activation code
The code looks like this:
• https://operator.sm-dp.com
• LPA:1 $operator.com$ABCDE-12345
5. Enter the code
Copy the manual installation code from your HelloRoam email and paste it in. Tap Continue and wait a few seconds.
Add eSIM
Add HelloRoam eSIM?
This will connect your phone to the HelloRoam network.
6. Add mobile plan
Review the mobile plan details and tap Add mobile plan to finish installing your eSIM.
Sim manager
Sim cards
eSIMs
Preferred SIMs
7. Label and setup eSIM
Name your eSIM (for example, HelloRoam) and set it as your preferred mobile data line.
Activate your eSIM on Android
Before you start:
- •Wait until you land at your destination before activating your eSIM. eSIM activation is automatic once you land and turn Data Roaming on.
- •Switch on airplane mode, then reconnect to Wi-Fi so your home carrier does not charge you.
- •Save this guide as a PDF so you can follow along without an internet connection.
Open Settings, tap Mobile Data, and find your HelloRoam eSIM profile in the list.
Turn on your eSIM line and switch on Data Roaming so your phone connects when you land.
Your eSIM is live. You're connected and ready to use data in 185+ countries.
Done. Your plan is active. Use data right away with no extra charges.
Start using data right now. No extra charges, no surprises.
1.
Check your signal icon. At least one bar means your eSIM is connected and working.
2.
Go to Settings > Network & Internet > SIMs, tap HelloRoam, and confirm Roaming is switched on.
常见问题
Android手机支持eSIM的条件是运行Android 9.0（Pie）或更高版本且内置eSIM芯片。兼容机型包括Samsung Galaxy S20及以上、Google Pixel 3及以上、OnePlus 9及以上、小米12T Pro和13系列、OPPO Find X3/X5 Pro、摩托罗拉Razr 2019及以上，以及Nokia XR21。并非所有Android手机都内置eSIM芯片，购买套餐前请查看您机型的规格说明。
eSIM设置位置因Android品牌不同而有所差异。Samsung（One UI）：设置 > 连接 > SIM卡管理 > 添加eSIM；Google Pixel：设置 > 网络与互联网 > SIM卡 > 添加更多；OnePlus（OxygenOS）：设置 > 移动网络 > SIM卡管理；小米（MIUI）：设置 > SIM卡和移动网络。每条路径均可在30秒内找到。
HelloRoam eSIM支持在Android上通过激活码完成安装，无需二维码，全程约2分钟。打开手机的eSIM设置，点击「添加eSIM」或「添加移动套餐」，选择「手动输入激活码」，然后填写HelloRoam确认邮件中的SM-DP+地址和激活码即可。任何搭载Android 9.0或以上版本的兼容机型均支持此方式。
eSIM一旦安装即绑定当前设备，无法转移至其他Android手机。更换手机后需重新购买eSIM套餐，这是GSMA对所有eSIM运营商的统一规定。若Android手机未显示eSIM选项，可能是设备不支持eSIM硬件、系统低于Android 9.0（Pie）或被运营商锁定，请检查设备规格并更新系统版本。
大多数支持eSIM的Android手机可通过双SIM双待同时使用实体nano-SIM和eSIM，并在SIM设置中选择数据线路。前往日本、欧洲或东南亚时，可将国内号码保留在实体SIM，同时用HelloRoam eSIM套餐处理数据流量，省心省力。
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