下载 HelloRoam eSIM App，出境流量一键搞定
HelloRoam 接入 212+ 个合作运营商网络，覆盖日本、泰国、新加坡、欧洲等 185+ 个目的地。下载 eSIM App，选套餐，落地即用。
App Store
eSIM 已激活
在 iOS 或 Android 上下载 HelloRoam eSIM App，几分钟内即可购买并激活 185+ 个国家的 eSIM 流量卡。App 接入 212+ 个合作运营商网络，落地即可享受本地网速。无需实体 SIM 卡，无需去营业厅，无隐藏费用。套餐最低 ¥6.98 起。
如何设置 HelloRoam eSIM App
选择目的地国家，挑选最适合您行程的流量套餐。
下载 App，点击「安装 eSIM」，按屏幕提示完成操作。
出发前完成安装，套餐将在您抵达目的地时自动激活。
HelloRoam eSIM 套餐如何激活
HelloRoam eSIM 套餐自动激活，省心省力。出发前在手机上安装好 eSIM，30天内抵达目的地即可自动开通流量，落地即用，无需任何操作。
为何选择 HelloRoam eSIM App
HelloRoam 提供预付费 eSIM 套餐，无需合约，覆盖 185+ 个国家。
快速设置
借助引导式 App 流程，几分钟内完成 eSIM 安装和激活。无需去营业厅，无需填写任何表单。
价格透明，省心出行
告别运营商高额漫游账单。HelloRoam 套餐预付费，费用透明，无任何隐藏收费。
灵活适配每次出行
在 App 中添加新目的地，无需重新购买 eSIM。一个 App，一个账号，畅游 185+ 个国家。
常见问题
Is the HelloRoam app free to download?
Yes, the HelloRoam app is completely free to download on both iOS and Android devices.
How do I install an eSIM using the app?
Simply open the app, choose your destination, select a plan, and scan the QR code to install your eSIM.
Can I manage multiple eSIMs in the app?
Yes, you can store and manage multiple eSIMs for different destinations in the HelloRoam app.
What devices are compatible with HelloRoam?
HelloRoam works with most eSIM-compatible devices including iPhone XS and later, and various Android phones.
How do I check my data usage?
You can view your real-time data usage directly in the app under the 'My eSIMs' section.
Can I top up my data through the app?
Yes, you can easily purchase additional data directly through the app at any time.
Is customer support available in the app?
Yes, you can access 24/7 customer support directly through the app via live chat.
Do I need WiFi to install an eSIM?
Yes, you need an internet connection to download and activate your eSIM profile.
Can I use the app offline?
Once your eSIM is installed, you can view your eSIM details offline, but you need internet for purchases.
What happens to my eSIM if I switch phones?
An installed HelloRoam eSIM cannot move to another phone. If it has not connected in your destination yet, email help@helloroam.com with your order number and we can issue a new eSIM for the new phone. After it connects, we do not issue a new one for a change of phone.
Is my payment information secure?
Yes, all payments are processed securely using industry-standard encryption.
Can I get a refund through the app?
Yes, you can request refunds for unused eSIM data through the app or by contacting support.
