Download the HelloRoam eSIM App for Global Travel
Get the HelloRoam app on Google Play or the App Store, or scan the QR code to download instantly. Connect to 212+ networks across 185+ countries, with plans from S$1.32.
App Store
eSIM activated
Download the HelloRoam eSIM app on iOS or Android to buy and activate an e SIM in minutes. Works across 185+ countries on 212+ mobile networks, so you get local data the moment you land at your destination. No physical SIM card, no Singtel or StarHub roaming fees, no surprise bill at the end of your trip. After checkout, your e-sim QR code arrives by email in under 5 minutes. Scan it in Settings and you are done. Plans start at S$1.32 with no contracts. The app gives Singapore travellers instant access to eSIM compatible phones data plans for Japan, Korea, Thailand, the UK, Australia, and 185+ more countries.
Choose Your eSIM Data Plan
HelloRoam offers flexible eSIM plans in 185+ countries. Pick your destination and find a plan that suits your trip. No physical SIM, instant data the moment you land.
Choose your destinationHow to Set Up the HelloRoam eSIM App
Select your destination and choose a data plan that suits your trip length and budget. HelloRoam covers Japan, Korea, the UK, Australia, and 185+ more.
Download the app, tap Install eSIM, and follow the on-screen steps. Setup takes about 5 minutes.
Set up before your trip. Your plan activates automatically the moment you arrive at your destination.
How to Activate Your HelloRoam eSIM Plan
Your HelloRoam eSIM plan activates automatically. Install the eSIM on your device before you travel, and if you depart within 30 days, the data plan switches on the moment you land. Perfect for travellers departing from Changi Airport.
Why Download the HelloRoam eSIM App
HelloRoam's eSIM app gives Singapore travellers a fuss-free way to stay connected on every trip. No physical SIM, no bill surprises.
Quick, Fuss-Free Setup
Install and activate your eSIM in minutes using our guided app. No store visit, no paperwork, no SIM swap needed.
Real savings on every trip
Pay a flat prepaid rate instead of surprise charges from Singtel, StarHub, or M1 international plans. HelloRoam plans are transparent with no hidden fees.
Flexible eSIM for every trip
Add destinations in the app with no new eSIM needed. One app, one account, 185+ countries covered.
Need help? We have you covered.
FAQs
Is the HelloRoam app free to download?
Yes, the HelloRoam app is completely free to download on both iOS and Android devices.
How do I install an eSIM using the app?
Simply open the app, choose your destination, select a plan, and scan the QR code to install your eSIM.
Can I manage multiple eSIMs in the app?
Yes, you can store and manage multiple eSIMs for different destinations in the HelloRoam app.
What devices are compatible with HelloRoam?
HelloRoam works with most eSIM-compatible devices including iPhone XS and later, and various Android phones.
How do I check my data usage?
You can view your real-time data usage directly in the app under the 'My eSIMs' section.
Can I top up my data through the app?
Yes, you can easily purchase additional data directly through the app at any time.
Is customer support available in the app?
Yes, you can access 24/7 customer support directly through the app via live chat.
Do I need WiFi to install an eSIM?
Yes, you need an internet connection to download and activate your eSIM profile.
Can I use the app offline?
Once your eSIM is installed, you can view your eSIM details offline, but you need internet for purchases.
What happens to my eSIM if I switch phones?
An installed HelloRoam eSIM cannot move to another phone. If it has not connected in your destination yet, email help@helloroam.com with your order number and we can issue a new eSIM for the new phone. After it connects, we do not issue a new one for a change of phone.
Is my payment information secure?
Yes, all payments are processed securely using industry-standard encryption.
Can I get a refund through the app?
Yes, you can request refunds for unused eSIM data through the app or by contacting support.
Popular eSIM Destinations
Invite a friend and earn HelloRoam credits!
For every successful invite, you earn US$5 in HelloRoam credits, while your friends receive a US$5 discount on their first plan!
Earn rewards with referrals