Download the HelloRoam eSIM app
Download HelloRoam from Google Play or App Store, or scan the QR code for instant access.
eSIM activated
Choose your eSIM plan
HelloRoam offers flexible data plans in 176 countries. Simply choose where you're going and find the plan that fits your trip.
Choose your destinationHow to set up the HelloRoam eSIM app
Select your destination country and choose a plan.
Download the app, tap "Install eSIM" and follow the on-screen steps.
Get ready for your trip: your plan will activate upon your arrival.
Your Helloroam eSIM plan will activate automatically. After installing the eSIM on your device, and if you depart for your destination within 30 days, the data plan will automatically activate upon your arrival.
Why choose the HelloRoam eSIM app
Discover the key benefits of using HelloRoam's eSIM app for effortless global connectivity.
Quick Setup
Install and activate your eSIM in minutes using our guided app.
Avoid roaming charges
It's the easiest way to avoid unexpected roaming charges.
Flexible eSIM for every trip
Add destinations in the app with no new eSIM needed.
FAQs
Yes, the HelloRoam app is completely free to download on both iOS and Android devices.
Simply open the app, choose your destination, select a plan, and scan the QR code to install your eSIM.
Yes, you can store and manage multiple eSIMs for different destinations in the HelloRoam app.
HelloRoam works with most eSIM-compatible devices including iPhone XS and later, and various Android phones.
You can view your real-time data usage directly in the app under the 'My eSIMs' section.
Yes, you can easily purchase additional data directly through the app at any time.
Yes, you can access 24/7 customer support directly through the app via live chat.
Yes, you need an internet connection to download and activate your eSIM profile.
Once your eSIM is installed, you can view your eSIM details offline, but you need internet for purchases.
Contact our support team for assistance with transferring your eSIM to a new device.
Yes, all payments are processed securely using industry-standard encryption.
Yes, you can request refunds for unused eSIM data through the app or by contacting support.
Invite a friend and earn helloroam credits!
For every successful invite, you earn US$10 in helloroam credits, while your friends receive a US$10 discount on their first plan!
Find out more