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HelloRoam vs Google Fi: which eSIM works for Singapore travellers in 2026?

For Singapore travellers, HelloRoam is the only one of the two you can actually sign up for. Plans start at S$1.32, with unlimited options from S$2.22/day. No monthly fees: you pay only for your trip. The app supports 63 languages and 31+ currencies including SGD. Unactivated eSIMs can be refunded within 180 days. A 7-day France trip runs S$7.70 on HelloRoam, against Google Fi's 65 USD/month Premium plan or 10 USD/GB Flexible rate, if you could even open an account.

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HelloRoam Editorial Team author avatar

HelloRoam Editorial Team

Google Fi logo

Google Fi

4.1/5 (2,000+ reviews)

200+ countries

HelloRoam logo

HelloRoam

185+ countries

Google Fi Wireless is a US domestic carrier. Signing up needs a US billing address, so Singapore residents cannot open an account at all, full stop. HelloRoam has no such restriction: it's open to travellers from any country, including Singapore.

Destination tip: for Japan, a HelloRoam 1GB plan starts at S$4.48 against Google Fi's 10 USD/GB Flexible rate, a 65% saving on a destination where data is essential for transit apps and maps around Tokyo and Osaka.

Quick verdict: Google Fi or HelloRoam for a Singapore traveller?

HelloRoam is the better choice for most travelers. Plans start from S$1.32 globally with no monthly subscription and no daily roaming fee. A casual traveler visiting France for a week pays S$7.70 with HelloRoam versus $65/month on Google Fi's Unlimited Premium plan. That is over 90% in savings for the trip.

Google Fi works well for US residents who already use it as their primary carrier. The Unlimited Premium plan at $65/month includes 50GB of high-speed international data across 200+ destinations. If you already pay for the plan, you get international coverage at no extra cost. The 90-day international limit and the US residency requirement make it unsuitable for non-US residents or long-stay travelers.

For travelers searching for the best eSIM for international data, HelloRoam covers more use cases at lower cost. Google Fi serves a niche: US residents who want one bill for home and abroad.

Quick verdict: Google Fi or HelloRoam for a Singapore traveller?
Google Fi logoGoogle Fi
HelloRoam
Our Rating3.2/55.0/5
Countries200+185+
Starting Price$20/mo + $10/GBS$1.32 one-time
App Rating (iOS)4.1/5 (2,000+ reviews)5.0/5
App Rating (Android)4.1/5 (56.6K reviews)5.0/5
Best ForUS residents who want one plan for home and abroadAny traveler who needs affordable data

HelloRoam vs Google Fi eSIM: Full Feature Comparison

HelloRoam vs Google Fi eSIM: Full Feature Comparison
Category
Google Fi logoGoogle Fi
HelloRoam
Countries Covered200+185+ (direct local networks)
Carrier NetworksT-Mobile + US Cellular212+ local carrier partnerships
Pricing ModelMonthly subscription ($20-$65/mo)One-time payment, no subscription
Starting Price$20/mo base + $10/GB internationalS$1.32 (fixed) / S$2.22/day (unlimited)
Data Speeds4G LTE + 5G (T-Mobile roaming)4G LTE + 5G (local carriers)
Fixed Data PlansNo (pay-per-GB or monthly tiers)Yes (1GB to 20GB+)
City-Level PlansNo city-level granularityDedicated pages for popular travel cities
iOS App Rating4.4/5 (20K reviews)5.0/5
Android App Rating4.1/5 (56.6K reviews)5.0/5
Trustpilot1.4/5 "Bad" (149 reviews)Growing (launched August 2025)
Customer SupportPhone + chat, Mon-Sat, English only24/7 live chat + WhatsApp (63 languages)
DeliveryeSIM instant / SIM shipsInstant QR code via email
Refund PolicyNo guarantee (prorated Flexible refund only)180-day refund (unactivated eSIMs)
LanguagesEnglish only63 native languages
CurrenciesUSD only (US credit card required)31+ with auto-detection
HotspotNo hotspot on Essentials; blocked on iPhone internationallyFree on ALL plans, ALL devices
Data Usage AlertsPassive usage display only80% proactive push notification
Smart Plan RecommendationNo recommendation engineGoldilocks algorithm picks optimal plan
Founded2015 (as Project Fi, Google)2025 (Future Syncs, UK, 2024)

Google Fi leads on US domestic coverage, a built-in VPN, and Alphabet backing. HelloRoam leads on no-residency signup, no 90-day cutoff, and clear fixed-price travel plans.

Pricing by Country: Google Fi vs HelloRoam

Google Fi prices show the flat $10/GB Flexible plan rate. HelloRoam offers one-time plans with local carrier rates. Average savings: 66% with HelloRoam across all 6 countries.

Pricing by Country: Google Fi vs HelloRoam
Destination
Google Fi
HelloRoam
Saving with HelloRoam
Winner
France flagFrance
$10/GBFrom S$5.1360%
HelloRoam
Japan flagJapan
$10/GBFrom S$4.4865%
HelloRoam
United Kingdom flagUK
$10/GBFrom S$3.6572%
HelloRoam
Mexico flagMexico
$10/GBFrom S$4.4865%
HelloRoam
Thailand flagThailand
$10/GBFrom S$4.4865%
HelloRoam
Germany flagGermany
$10/GBFrom S$3.6572%
HelloRoam

Google Fi charges a flat 10 USD per GB on the Flexible plan, no matter the destination. HelloRoam works directly with local carriers, so prices vary by country. You get local network rates instead of roaming markups.

Google Fi's Flexible plan charges $10/GB for international data in 200+ destinations. The Unlimited Premium plan at $65/month includes 50GB of high-speed international data. All Google Fi plans require an active US account. HelloRoam charges a one-time fee per trip with no monthly commitment. Prices verified June 2026 from fi.google.com and helloroam.com.

Find Your Plan

Browse data plans for Japan, Korea, Australia, and more

See All Destinations

Speed Test Comparison

Android Authority tested Google Fi against a travel eSIM across 5 locations in Italy in 2026. The test compared Google Fi against a generic travel eSIM, not HelloRoam specifically.

Location

Milan

Venice

Florence

Rome (Test 1)

Rome (Test 2)

Google Fi

61.8 Mbps

42.3 Mbps

40.6 Mbps

306 Mbps

300 Mbps

Travel eSIM

89.5 Mbps

5.98 Mbps

50.5 Mbps

64.3 Mbps

135 Mbps

Who Wins

Travel eSIM

Google Fi

Travel eSIM

Google Fi

Google Fi

Local carrier networks: HelloRoam connects to local carrier networks on 4G/LTE, with 5G where the local network offers it.

Plan types: Choose a fixed data plan or a day-based unlimited plan.

Independent benchmarks: Independent speed benchmarks for HelloRoam are pending as the service launched in August 2025. Speed varies by destination and carrier. Both providers use the same local towers, so results are comparable.

Google Fi app displayed on a phone mockup

Why HelloRoam Works Better for Singapore Travellers

No subscription required.

HelloRoam is pay-as-you-go. Buy a plan when you travel, starting at S$1.32. Google Fi requires a monthly subscription of $20 to $65 before you can access international data.

Open to travelers worldwide.

HelloRoam works for travelers from every country. Google Fi requires a US billing address. Non-US residents cannot sign up.

No 90-day cutoff.

Google Fi suspends international data access after 90 consecutive days abroad. HelloRoam has no such limit. Use your eSIM for as long as your trip lasts.

Free hotspot on every plan and device.

HelloRoam includes free tethering on all plans and all devices. Google Fi blocks hotspot on the Essentials plan and disables international hotspot on iPhones.

180-day refund policy.

HelloRoam offers a 180-day refund on unactivated eSIMs. Google Fi offers no equivalent guarantee. The Flexible plan only provides a prorated refund.

63 languages and 31+ currencies.

HelloRoam auto-detects your locale and shows prices in your local currency. Google Fi is English-only and USD-only, with a US credit card required at checkout.

80% data usage alerts.

HelloRoam sends a push notification at 80% data usage so you are never caught off guard. Google Fi shows passive usage only with no proactive threshold alert.

Smart plan recommendation.

The Goldilocks algorithm picks the optimal plan for your trip length and budget. A data calculator helps you estimate how many GB you need. Google Fi has no recommendation engine.

City pages for popular destinations.

HelloRoam runs dedicated pages for popular travel cities, each showing the plans that work there. Google Fi has no city-specific coverage options.

Trip duration slider with auto-configured APN.

HelloRoam's trip duration slider lets you adjust plan length at checkout. The APN configures automatically on activation. No manual network settings needed.

Pros and Cons

Google Fi vs HelloRoam

Choose HelloRoam if:

  1. You want lower prices. Plans start at S$1.32. Unlimited from S$2.22/day. Google Fi's Flexible plan charges $10/GB, and HelloRoam saves 60% to 72% per GB in the 6 countries priced above.
  2. You want unlimited data without a monthly bill. Unlimited data on local 4G/LTE and 5G networks. No monthly bill, no contract.
  3. You want refund protection. HelloRoam gives you a 180-day refund on unactivated eSIMs. Google Fi offers no equivalent guarantee.
HelloRoam app home screen showing destination search on an iPhone
  1. You need support in your language. 63 native languages. 24/7 WhatsApp and live chat. Pay in 31+ currencies.
  2. You prefer smart app features. Data calculator, trip duration slider, plan recommendation, preflight reminders, and 80% usage alerts.
  3. You want flexible checkout. Apple Pay, Google Pay, PayPal, Alipay, Visa, Mastercard, Amex, JCB, UnionPay. Zero-dollar checkout with referral credits.

Choose Google Fi if you:

  1. Live in the US and want one plan for home and travel. Google Fi replaces your domestic carrier with unlimited calls, texts, and international data under one bill.
  2. Need a permanent US phone number. Many US services require a US number for two-factor authentication and banking. Google Fi provides one that works abroad.
Google Fi app screenshot on a phone mockup
  1. Travel less than 90 days at a time and already pay for it. If you already subscribe to Unlimited Premium at $65/month, the international data comes at no extra cost.
  2. Use a Pixel phone. Google Fi is optimized for Pixel devices with a built-in VPN, encrypted calls, and automatic premium Wi-Fi connections.

Inside the App

HelloRoam App Features

The interactive data usage calculator estimates how many GB you need based on your activities. You stop guessing about plan sizes.

The Goldilocks algorithm picks the best plan for your trip length and budget automatically.

Preflight notifications remind you to activate your eSIM before you board.

80% data usage alerts warn you before your cap hits.

The real-time data dashboard tracks usage as it happens.

The device compatibility checker appears on every country page, not buried on a separate page.

Express checkout supports Apple Pay, Google Pay, PayPal, Alipay, Visa, Mastercard, Amex, JCB, and UnionPay.

The buy-for-someone-else feature sends a QR code to another person's email. All of this works across 63 languages and 31+ currencies.

Real-time data dashboard. Live circular progress tracker with one-tap top-up.

Buy for someone else. Send a QR code directly to another traveler's email.

Auto-configured APN. Your eSIM activates with network settings pre-loaded. No manual configuration needed.

HelloRoam app home screen showing destination search, Popular and Regions tabs, and destination cards for Brazil, Egypt, and France with Unlimited data badges
Google Fi app showing plan management on an Android phone

Google Fi

Google Fi App Features

Manage your domestic and international plan from one screen.

Built-in VPN for Pixel phones with automatic secure connections.

Wi-Fi calling and text over any connection.

Usage tracking for calls, texts, and data in a single dashboard.

International data through T-Mobile partner networks in 200+ countries.

Coverage and Network Comparison

Globe icon

Global coverage

185+ countries with 212+ verified carrier networks. Coverage built around the destinations travelers actually visit, not just contractual partner counts.

Carrier branding icon

Carrier branding

Your phone shows "HelloRoam" in the status bar. You know exactly which service is active. Google Fi shows no branded carrier name.

Instant connectivity icon

Instant connectivity

No manual network settings needed. Your eSIM connects to a local carrier the moment you land.

Wifi hotspot icon

Free hotspot

Share your connection with a laptop or travel companion at no extra cost. Hotspot works on every plan, with no separate hotspot cap.

City plans icon

City pages

Dedicated pages for popular travel cities, not just countries, each showing the plans that work there.

Is Google Fi Legit?

Google Fi Wireless is a legitimate US wireless carrier owned by Alphabet Inc. Google launched it as Project Fi on 22 April 2015 and rebranded it to Google Fi Wireless in April 2023, though none of that helps if you can't sign up from Singapore.

Trustpilot star icon

Trustpilot:

According to Trustpilot (June 2026), Google Fi has a 1.4 out of 5 rating based on 149 reviews. That is a "Bad" rating. Common complaints include billing disputes, customer service delays, and the 90-day international data cutoff catching travelers off guard. Trustpilot ratings for telecom companies often skew negative because satisfied customers rarely leave reviews.

Expert reviews icon

Expert reviews:

WhistleOut gives Google Fi 4.0/5. Reviews.org rates it 4.8/5. Tom's Guide recommends it for travelers who already use Android and want domestic plus international under one bill.

HelloRoam H icon

HelloRoam trust signals

180-day refund on unactivated eSIMs. PCI DSS Level 1 payment security via Stripe. $0 activation fees. No hidden charges.

BBB icon

BBB complaints:

Google Fi falls under Google LLC's unaccredited BBB profile, which lists consumer complaints across Google's services. These cover billing disputes and activation failures.

Phone Compatibility

HelloRoam Advantage: Check Your Device Instantly

HelloRoam runs an interactive device compatibility checker on every country page. Search by brand, Apple, Samsung, Google, Motorola, OnePlus, Xiaomi, or Huawei, and find your exact model. No separate compatibility page, no guesswork.

All iPhones from iPhone XS (2018) and newer

All Samsung Galaxy S20+, Galaxy Z Fold/Flip series

Google Pixel 3 and newer

Motorola, OnePlus, Xiaomi, Huawei, and other brands with eSIM support

iPads and tablets with eSIM capability

No country restriction: travellers from Singapore or anywhere else can purchase and activate an eSIM plan. Every eSIM activates with an auto-configured APN, so you connect without touching network settings.

Devices Google Fi Supports

Best experience: Pixel phones support automatic network switching, VPN, and encrypted calls

iPhones: XS and later models support eSIM. International hotspot is not available on iPhones.

Samsung: Galaxy S23 to S26 (unlocked North American versions)

Requirement: You need a US billing address. Non-US residents cannot sign up.

HelloRoam device compatibility checker showing iPhone and Android search results on an iPhone mockup
9:41iPhone status bar icons - signal, Wi-Fi and battery indicators in eSIM compatibility mockup
Search your phone
Apple logo - iPhone 16e, 16, 16 Plus, 16 Pro, 16 Pro Max device option in eSIM compatibility mockup
iPhone 16e, 16, 16 Plus, 16 Pro, 16 Pro Max
Apple logo - iPhone 15, 15 Plus, 15 Pro, 15 Pro Max device option in eSIM compatibility mockup
iPhone 15, 15 Plus, 15 Pro, 15 Pro Max
Apple logo - iPhone 14, 14 Plus, 14 Pro, 14 Pro Max device option in eSIM compatibility mockup
iPhone 14, 14 Plus, 14 Pro, 14 Pro Max
Apple logo - iPhone 13, 13 Mini, 13 Pro, 13 Pro Max device option in eSIM compatibility mockup
iPhone 13, 13 Mini, 13 Pro, 13 Pro Max
Apple logo - iPhone 12, 12 Mini, 12 Pro, 12 Pro Max device option in eSIM compatibility mockup
iPhone 12, 12 Mini, 12 Pro, 12 Pro Max
Apple logo - iPhone 11, 11 Pro, 11 Pro Max device option in eSIM compatibility mockup
iPhone 11, 11 Pro, 11 Pro Max
Apple logo - iPhone XS, XS Max device option in eSIM compatibility mockup
iPhone XS, XS Max
Apple logo - Sharp device option in eSIM compatibility mockup
Sharp
Apple logo - Vivo device option in eSIM compatibility mockup
Vivo
Apple logo - Other device option in eSIM compatibility mockup
Other

Key difference: HelloRoam removes the guesswork. Search your exact handphone model, get instant confirmation, and buy your plan. No band compatibility checks needed, and auto-APN means zero manual configuration on arrival.

Four steps to get connected

Getting Your eSIM Set Up

  1. 1

    Pick your destination

  2. 2

    Scan your QR code

    Scan to install your eSIM
  3. 3

    Set up your eSIM

  4. 4

    Get connected

    Get connected with HelloRoam
    Get it on Google Play
    Download on the App Store

Frequently Asked Questions

Google Fi is not available to Singapore residents. It requires a US mailing address, a US billing method, and a Google account linked to a US profile. Google fi is not available outside us, which blocks Singapore-based travellers from accessing the google fi international plan at all. HelloRoam has no country restriction. Anyone with an eSIM-compatible phone can purchase a plan and install it before departing Changi Airport. HelloRoam covers 185+ countries. Plans start from S$1.32.

HelloRoam connects to NTT Docomo and KDDI (au) in Japan on local 4G and 5G networks. Singapore travellers can set up the plan before departure from Changi (SIN) and be connected the moment they clear immigration at Narita or Haneda. Japan is the most popular long-haul destination for Singaporeans, and HelloRoam covers it fully. Japan plans start at S$4.48 for 1GB.

HelloRoam covers South Korea with connections to SK Telecom and LG Uplus networks. Seoul and Jeju are popular with Singapore travellers, and HelloRoam gets you online on local 4G/5G networks from the moment you land at Incheon International Airport. Activate your plan before leaving SIN. Plans are prepaid with no monthly commitment. HelloRoam covers 185+ countries.

Singtel's international roaming plans charge a daily rate with a data cap, so the charges stack up for every day of a Tokyo trip, with reduced speeds once you hit the cap. HelloRoam charges one flat prepaid price for the full trip, with Japan plans from S$4.48 for 1GB. Fixed data plans give you one allowance for the whole trip on local 4G/5G networks. HelloRoam covers 185+ countries.

StarHub's WorldRoam plans charge per day with a data allowance that often runs out quickly on a busy travel day of maps, photos, and navigation. HelloRoam gives you local network data for a one-time payment. For a week in Bangkok or Phuket, HelloRoam saves you a meaningful amount compared to StarHub's daily international roaming charges.

App Store rating4.7/5

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App Store rating
5.0
Google Play rating
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