eSIM setup · Google Pixel
Google Pixel 6a eSIM Compatible: Set Up Your Pixel eSIM in 2 Minutes
On a Google Pixel, the HelloRoam eSIM goes in through Settings › Network and Internet › SIMs: tap Add SIM › Set up an eSIM and scan the QR code from our email. It is about 2 minutes to install at home, and the line goes on once you land.
Your phone
Choose your Pixel eSIM setup method
Where is your QR code? Pick one and we'll show you the right steps. Both take about 2 minutes.
Before you start
0 of 4 readyInstall Pixel eSIM with a QR code
Our team is available 24/7 if you hit a snag during installation.
Open Settings › Network and Internet, then tap SIMs.
Under SIMs, tap Add SIM.
Tap Set up an eSIM.
Point your Pixel camera at the QR code shown on your second screen.
Show the code on a bright screen and fit the whole code inside the box.
Review the plan details and confirm to finish.
All steps (5)
Install eSIM from your email on this Pixel
Our team is available 24/7 if you hit a snag during installation.
Open your HelloRoam email on this phone and tap Android 10+ eSIM Install. In the HelloRoam app, tap Install eSIM Now instead.
Review the plan details and confirm to finish.
Your HelloRoam eSIM is on the phone. Tap Next to label it and set your primary SIMs.
All steps (3)
Set up Pixel eSIM using an activation code
Our team is available 24/7 if you hit a snag during installation.
Open Settings › Network and Internet › SIMs.
Tap Add SIM, tap Set up an eSIM, then enter the details yourself.
Type the SM-DP+ address and activation code from your HelloRoam confirmation email. The code looks like this: LPA:1$operator.com$ABCDE-12345
Review the plan details and confirm to finish the eSIM setup.
All steps (4)
How to activate your eSIM on Google Pixel
When you land, open Settings › Network and Internet › SIMs, tap HelloRoam, switch on Use this SIM and Roaming, then turn Roaming off for your home SIM.
Open Settings, go to Network and Internet, then tap SIMs to find your installed HelloRoam eSIM profile.
Tap HelloRoam, switch on Use this SIM, then turn on Roaming.
Back in SIMs, tap your home SIM and switch off Roaming. Your home telco then cannot charge you for roaming.
Pixel lists each SIM by its telco's name. Your home SIM is the one that is not HelloRoam.
Your eSIM is now active. Open any app to confirm you have a live data connection.
Good to know
- Turn on Aeroplane mode before switching Wi-Fi back on. That way, Singtel, StarHub or M1 cannot charge you roaming fees.
- Wait until you land at your destination before activating. The eSIM needs a local network signal to connect.
All steps (4)
- Turn on Aeroplane mode before switching Wi-Fi back on. That way, Singtel, StarHub or M1 cannot charge you roaming fees.
- Wait until you land at your destination before activating. The eSIM needs a local network signal to connect.
Confirm your Pixel eSIM is active
Two quick ways to check:
Check the status bar on your Pixel. You should see at least one signal bar next to your HelloRoam line.
Open Settings › Network and Internet › SIMs, tap HelloRoam and check that Roaming is on.
24/7 help for your Pixel eSIM
Still stuck? Our support team is here 24/7 on email, WhatsApp, live chat, and in the app.
Common Google Pixel eSIM questions
The questions Pixel owners ask most before and after they install.
Steps checked on Android 15 and Android 16 against Pixel Phone Help.
Which Google Pixel models support eSIM?
According to Google, eSIM is supported on all Pixel 4 and later phones, including the Pixel 10 and Pixel 11 series. Earlier Pixels have restrictions. A Pixel 3a purchased with Verizon service or in Japan has no eSIM. A Pixel 3 has no eSIM if it came from a US or Canadian carrier other than Sprint or Google Fi, or was purchased in Australia, Taiwan or Japan. On the Pixel 2, eSIM works only on phones purchased with Google Fi service. In the US, the Pixel 10, Pixel 10 Pro and Pixel 10 Pro XL are eSIM-only and have no physical SIM tray.
Where is the eSIM option on Google Pixel?
Go to Settings > Network and Internet > SIMs on your Pixel, then tap Add SIM followed by Set up an eSIM. If you can't locate it, search SIM from the Settings search bar. Both your SIM and your eSIM are managed from that same SIMs screen.
Can I install eSIM on Pixel without QR code?
Yes. Choose manual entry instead of the QR code: open Settings > Network and Internet > SIMs, tap Add SIM, select Set up an eSIM and go for the option to enter details. Then paste the SM-DP+ address and activation code shown in your HelloRoam email.
Does Google Pixel 9 support dual eSIM?
Yes, if your telco allows it. Google says the Pixel 7, Pixel 7 Pro and all newer Pixels, the Pixel 9 series included, can run 2 eSIM profiles together. Every Pixel from the Pixel 3a onwards also supports one physical SIM with one eSIM, except a Pixel 3a purchased in Japan. US models from the Pixel 10 onwards are eSIM-only, apart from the Pixel 10 Pro Fold. Both lines are managed under Settings > Network and Internet > SIMs.
Can I transfer eSIM between Pixel phones?
No. You cannot transfer an installed HelloRoam eSIM between Pixel phones. Wireless eSIM transfer during Pixel setup does not work for it, and scanning the QR code again does not work either. Do not delete the eSIM from your old Pixel. Before it first connects to a network your plan covers at your destination, email help@helloroam.com. Installing it at home does not count as that first connection. We can issue a new eSIM for your new Pixel. After that first connection, its code cannot be used again. We do not issue a new one for a change of phone.
Does the Pixel 10 still accept a physical SIM?
Only in the US. Google says US models of the Pixel 10, Pixel 10 Pro and Pixel 10 Pro XL cannot take a physical SIM and run two active eSIMs instead. The Pixel 10 Pro Fold keeps a nano SIM slot, and Pixel 10 units sold elsewhere, such as the UK, carry one nano SIM and one eSIM. Every Pixel 10 model works with eSIM, and HelloRoam plans for it start from S$1.32.
Does the Pixel 7 have eSIM?
Yes. Every Pixel 7, Pixel 7 Pro and Pixel 7a works with eSIM, since Google says all Pixel 4 and later phones do. The Pixel 7 and later can also run 2 eSIMs at the same time if your carrier allows it. To check yours, open Settings > Network and Internet > SIMs and look for Add SIM. To use a HelloRoam eSIM, your Pixel needs to be unlocked.
Do Pixel 6 and Pixel 6a phones have eSIM?
They do. Google counts every Pixel 4 and later as eSIM-ready, so the Pixel 6, Pixel 6 Pro and Pixel 6a are all covered. On each one, a physical SIM and an eSIM can work together: keep your usual SIM in its tray and run HelloRoam as the eSIM. Go to Settings > Network and Internet > SIMs > Add SIM to add it, on a Pixel that is unlocked.
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