35G
Explore Freely.
Connect Instantly.
No physical SIM. No roaming fees. No waiting. Just instant connection in 176+ countries.
5% off your first eSIM• Limited time offer
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Secure paymentInstant activation6-month money-back guarantee
99.8%
Network uptime
176+
Destinations
24/7
Human Support
Born from Frustration. Fueled by Travel.
When our founders were on separate trips, they each faced the same struggle: landing in a new country with no internet, high roaming fees, and confusing local SIM cards.
Why can't we stay connected before we even take off?
That question led us to build HelloRoam. Now travelers get instant connectivity in 176+ countries without hunting for SIM cards or paying surprise roaming fees.
Get your eSIMWhy choose HelloRoam?
Compare our features with other eSIM providers and see the difference.
| Feature |  | Airalo | Holafly | Nomad | Saily | Ubigi |
|---|---|---|---|---|---|---|
| 6-month refund policy |  |  | | | |  |
| 24/7 live chat support | | | | | | |
| $0 activation fees | | | | | | |
| 99.8% uptime guarantee | | | | | | |
| No data overage charges | | | | | | |
| Instant QR code delivery | | | | | | |
| Premium US carrier networks | | | | | | |
How to use HelloRoam
Start in just a few steps
10GBMost travelers choose 🔥
Starting from $8.40 (30 days)
1
Choose your plan & checkout online.
2
Scan the QR code to install your eSIM instantly.
Installing...
3
Activate in minutes: ready on arrival.
4
Manage it all from our mobile app.
Trusted & Secure Connectivity
Data Encryption
Your connection is encrypted end-to-end, keeping your data safe while traveling across any network.
PCI DSS Compliant
All payments are processed by Stripe, a PCI DSS Level 1 certified service provider. Every transaction follows global security standards and is fully protected.
6-Month Guarantee
If you're not satisfied, you're protected with our hassle-free 6-month money-back promise.
GDPR Compliant
Your personal data is handled transparently and never shared, following strict European privacy laws.
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United States
Stay connected in the US with seamless data.
Carrier: Hello Roam USA
From$2.88/day
Turkey
Affordable data plans for Turkey.
Carrier: Hello Roam Turkey
From$1.73/day
Canada
Reliable network across Canada.
Carrier: Hello Roam Canada
From$6.14/day
Japan
Experience seamless data in Japan.
Carrier: Hello Roam Japan
From$3.53/day
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FAQs
An eSIM (embedded SIM) is a digital SIM card built directly into your smartphone, tablet, or smartwatch that allows you to activate cellular plans electronically without inserting a physical SIM card. Unlike traditional SIM cards, eSIMs are reprogrammable, enabling you to switch carriers or plans instantly through software on compatible devices like iPhone 14, Samsung Galaxy S23, or Google Pixel 8.
Contact HelloRoam support through multiple channels: (1) Live chat available 24/7 on our website at helloroam.com/contact, (2) Email us at support@helloroam.com with your order ID for faster assistance (average response time under 2 hours), (3) Use the in-app Help section for instant answers to common questions, or (4) Check our comprehensive FAQ database. For urgent issues during travel, live chat provides the fastest resolution.
Refund eligibility varies by plan. Generally, refunds are available if the eSIM has not been installed or activated. Contact support with your order ID for refund requests. Once approved, refunds typically process within 5–14 business days depending on payment provider and bank processing times.
If the plan remains active, you can usually reinstall from your HelloRoam account (reissue QR or activation code). If the profile was consumed or expired, purchase or request a reinstall through support.
QR codes are typically single-use for security. If you need to reinstall, use the reinstall option in your account or contact support for a new activation method.
No, most HelloRoam eSIM plans are data-only and do not include traditional voice calling or SMS capabilities. These plans are optimized for internet connectivity, allowing you to browse, stream, and use apps. If you need voice calling, either choose plans that explicitly state 'Data + Voice' features, or use Voice over IP (VoIP) services like WhatsApp Calling, Skype, FaceTime Audio, or Google Voice over your eSIM data connection for free or low-cost international calls.
SMS support on eSIMs depends on your specific plan type and the local carrier network. Most HelloRoam data-only plans do not include SMS or voice capabilities and are designed exclusively for internet connectivity. If you need SMS functionality, select plans that explicitly include 'Data + SMS' or 'Data + Voice' features during purchase, or use internet-based messaging apps like WhatsApp, iMessage, or Telegram over your eSIM data connection.
5G support on HelloRoam eSIMs depends on the local carrier network included in your plan and your device's 5G compatibility. Many HelloRoam plans include 5G access where partner networks offer 5G coverage in major cities and urban areas. Your device must support 5G bands used in the destination country (check device specifications), and you'll automatically connect to the fastest available network (5G, 4G LTE, or 3G) based on coverage availability.
Yes, HelloRoam offers regional and global eSIM plans that provide seamless connectivity across multiple countries without changing SIM cards. For example, our Europe plans cover 30+ countries, and global plans cover 100+ destinations worldwide. Before purchasing, always check the plan's specific coverage map to confirm your destination countries are included. Multi-country plans automatically connect to local partner networks as you cross borders without requiring manual configuration or additional charges.
Temporary suspension may be possible depending on the plan and carrier. Contact support or check your dashboard for any pause/suspend options.
To check if your phone supports eSIM, go to Settings → Cellular (iPhone) or Settings → Network & Internet (Android) and look for 'Add eSIM' or 'SIM card manager' options. Most flagship phones released after 2018 support eSIM, including iPhone XS and newer, Samsung Galaxy S20+, Google Pixel 3+, and many modern Android devices. You can also dial *#06# to see if an EID (eSIM identifier) appears.
HelloRoam eSIMs eliminate expensive traditional roaming by connecting you directly to local carrier networks in your destination country at local rates. Instead of your home carrier charging roaming fees, your eSIM is provisioned with a local network partnership, giving you the same connectivity as residents. This means you avoid surprise roaming charges while getting high-speed local data. Your original SIM card can remain active for receiving calls but should have data roaming disabled to prevent dual charges.