British-Registered. No EE Contracts. Data in 185+ Countries.
Your Holiday Data, Sorted.
HelloRoam is a UK-registered eSIM company covering 185+ countries. Get your travel data sorted before you board at Heathrow, Gatwick, or Manchester. No SIM card queues, no EE or Vodafone roaming fees, no fuss.
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Secure, encrypted paymentInstant eSIM activation180-day money-back guarantee
Trustpilot
HelloRoam is a UK eSIM company operated by Future Syncs Limited, incorporated at Companies House in 2025. It provides prepaid e-sim and e SIM data plans for travellers visiting 185+ countries, with no physical SIM card required and no activation fees. Plans cover fixed data packages and unlimited daily data, delivered by email within minutes of purchase. Payments are processed by Stripe at PCI DSS Level 1 standard. The service operates under UK GDPR and is registered with the Information Commissioner's Office (ICO).
99.8%
Network reliability
185+
Countries covered
Thousands of
British travellers helped
24/7
Real human support
Why We Built HelloRoam
Co-founders Aqib Hassan (CTO) and Mubashir Gulab (COO) landed in Spain in 2025 to find EE charging £6 a day and no free Wi-Fi at the terminal. Post-Brexit, EE, Vodafone, O2, and Three brought back daily roaming fees for EU travel. A fortnight in Turkey or Greece could add over £90 to your mobile bill. They had the technical background to fix that properly, so they built HelloRoam.
eSIM vs physical SIM: most British travellers were still paying EE at £6/day, Vodafone at £6.85/day, or O2 EU fees when heading to Spain, Greece, or France. Since Brexit ended free EU roaming in January 2022, the charges came back. HelloRoam was built to fix that.
HelloRoam launched in 2025, incorporated at Companies House by FutureSyncs Ltd (registration #15950168). The goal was straightforward: give British travellers reliable data abroad without the fuss or the bill shock that EE and Vodafone customers know too well. Today, travellers heading to Spain, Turkey, Greece, France, the USA, Thailand, and 185+ countries use HelloRoam. No SIM card to collect at Heathrow, Gatwick, or Manchester. No roaming fees from your UK carrier. No nasty charges when you land back home.
Get your eSIMHelloRoam vs Other eSIM Providers: The UK Comparison
HelloRoam eSIM provider reviews from British travellers consistently highlight the 180-day refund policy, zero activation fees, and Ofcom-context data protection. See how HelloRoam compares to Airalo, Holafly, Saily, and other eSIM providers on the things that matter most.
| Feature |  | Airalo | Holafly | Nomad | Saily | Ubigi |
|---|---|---|---|---|---|---|
| 180-day money-back policy |  |  | | | | |
| 24/7 live chat support | |  | | | | |
| No activation fees | | | | | | |
| 99.8% uptime guarantee | | | | | | |
| No data overage charges | | | | | | |
| Instant QR code delivery | | | | | | |
| Premium carrier networks | | | | | | |
| Own branded carrier identity (SPN) | | | | | | |
How HelloRoam Works for UK Travellers
Sorted Before You Board at Heathrow or Gatwick
10GBMost travelers choose 🔥
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Safe, Straightforward eSIM Activation for British Travellers
End-to-End Encryption
Your HelloRoam eSIM connection is encrypted end-to-end under GSMA SGP.22 standards. Whether you connect to a network in Spain, Greece, or Thailand, your personal data stays protected in transit. Your UK banking apps like Barclays and Lloyds work identically on an eSIM connection.
PCI DSS Certified
Every HelloRoam purchase is processed by Stripe, a PCI DSS Level 1 certified payment provider. Your card details are never stored on HelloRoam servers.
180-Day Money-Back
Not satisfied with your plan? Our 180-day money-back guarantee covers you fully. No small print, no hoops to jump through. UK consumer protection law applies, backed by our ICO registration and Companies House filing. EE and Vodafone roaming add-ons offer no comparable refund window.
UK GDPR and ICO Registered
HelloRoam operates under UK GDPR and is registered with the Information Commissioner's Office (ICO). Your personal data is never sold or shared with third parties. British privacy law protects you whether you are browsing in Tenerife or streaming in Bangkok.
eSIM plans backed by reliable local networks across 185+ countries (190+)
Your Phone Says HelloRoam
HelloRoam operates its own branded carrier identity. When you install a HelloRoam eSIM, your phone's status bar displays HelloRoam as the network name, not a local carrier.
SPN
Service Provider Name
HelloRoam provisions its own SPN in every eSIM profile. Your phone's status bar displays HelloRoam as the carrier name, just like it shows AT&T or T-Mobile on your primary SIM. Most travel eSIM resellers show the local carrier name instead.
PNN
Public Network Name
HelloRoam holds a registered Public Network Name with international telecommunications authorities. HelloRoam is recognized as a licensed service provider, not a white-label reseller operating under another carrier's identity.
APN
Access Point Name
HelloRoam's APN configuration connects your device to the strongest local network infrastructure at your destination automatically. No manual APN setup is required on iPhone or most Android devices.
Prices are our retail rates. Plan recommendations are based on real traveller feedback and network performance data. Every purchase includes a 180-day money-back guarantee.
Meet the Team
Two founders built HelloRoam because paying £6 a day to EE or Vodafone for international roaming was simply not good enough. Post-Brexit, EU roaming charges came back with a vengeance. There had to be a better way, so they built one.
Aqib Hassan
Co-Founder & CTO
Aqib Hassan is Co-Founder and CTO of HelloRoam, the UK-registered eSIM company with coverage across 185+ countries. He built the provisioning systems that get your e-sim active in under two minutes, from payment to connected, without a visit to the airport SIM kiosk. Before HelloRoam, Aqib worked in fintech and mobile infrastructure. He brought that background to fix what EE and Vodafone never bothered to: affordable data the moment you land.
Mubashir Gulab
Co-Founder & COO
Mubashir Gulab is Co-Founder and COO of HelloRoam, overseeing carrier partnerships across 185+ countries. He negotiates directly with local networks so HelloRoam eSIM plans stay well below what EE, O2, Vodafone, or Three charge for international roaming add-ons. His work is why British travellers can pick up a HelloRoam e SIM, board at Heathrow, Gatwick, or Manchester, and be properly connected before collecting their luggage.
“eSIM removes the last physical barrier to international connectivity. With HelloRoam, travelers activate data before they land. No airport kiosk, no roaming shock.”
“Our 63-language support means a traveler from Tokyo to São Paulo gets the same native experience. Pricing in their currency, support in their language.”
What UK Travellers Say About HelloRoam
Genuine reviews, directly from the Apple App Store
5 out of 5 stars
Spain esim
Very good like it
Soul7x
5 out of 5 stars
Great experience
Super easy to set up, no hassle with physical SIM cards, and the connection was reliable the whole time I was travelling. Speeds were solid, and I stayed connected without worrying about crazy roaming charges.
Areesh72829
5 out of 5 stars
Best E-sim App
Very helpful, easy to use and straight forward. Highly recommend this app to everyone.
X99HAS
5 out of 5 stars
Travel Data
Absolutely Amazing
ui.riyad
5 out of 5 stars
Very Easy & Quick
Very Good Service, very affordable rates
Imrangulab
5 out of 5 stars
Loved there service
Amazing and very cheap service You should try when traling
Muhammadahmad1997
Find Us On
Trusted by British travellers across the world
Trustpilot4.8/5 rating
"Used HelloRoam across 8 countries on a European trip. Connected from the moment I landed at every stop. Saved over £320 compared to my EE roaming add-on. Brilliant, no fuss whatsoever."
Emma W.
4.8/5 rating
"Got everything sorted at Heathrow before boarding to Tokyo. Fast data ready the moment I cleared customs at Narita. No SIM card queue, no messing about. Absolutely spot on."
James R."Family holiday to Greece with 4 mobiles. 14 days of unlimited data for £48 total. The kids posted every sunset and I was not worried about the bill when we got home. Exactly what was needed."
4.8/5 rating
"Working remotely for six months across 12 countries. HelloRoam support sorted two network issues for me, both times responded in under 10 minutes. That level of service is genuinely rare."
Priya S.4.8/5 rating
"A full semester studying in Barcelona. HelloRoam kept me connected without destroying my student budget. e SIM activated in 2 minutes and worked without a single issue for 4 months straight."
Callum B.
4.8/5 rating
"Honeymoon in Bali and Singapore. Not one connectivity issue the whole fortnight. Data worked perfectly everywhere we went, and the team answered our questions the day before we flew from Gatwick. Thoroughly recommend HelloRoam."
Sophie & Mark T.Popular eSIM Destinations
Excellent
Trustpilot
4.3 out of 5(50 reviews)Get the app. Travel sorted.
Manage your eSIMs wherever your travels take you.
4.8
App Store rating
4.3
Trustpilot
Common Questions
HelloRoam is a legitimate UK eSIM company, operated by Future Syncs Limited which is registered at Companies House. The company launched in 2025 and sells prepaid e-sim data plans for 185+ countries. Payments go through Stripe at PCI DSS Level 1 standard, and you receive a QR code by email to complete eSIM activation straight after checkout. No physical SIM card is posted to you, no contract to sign, and no hidden charges on your bill. The service operates under UK GDPR and is registered with the Information Commissioner's Office (ICO), so HelloRoam is safe to use.
HelloRoam is the stronger option for most British travellers comparing it with FlexiRoam. HelloRoam covers 185+ countries against FlexiRoam's more limited footprint, offers a 180-day refund window, zero activation fees, and 24/7 live chat. FlexiRoam publishes no money-back policy and has restricted support hours. On coverage, customer protection, and value, HelloRoam comes out ahead for UK travellers.
HelloRoam eSIM plans start at £0.77 per day for travel data abroad. Fixed data packages begin around the equivalent of £9 for 3 GB across 12 days. EE currently charges from £6 per day for international roaming, Vodafone UK from around £6.85 per day, and O2 charges £3.50 per day within the EU, as of April 2026. A HelloRoam e SIM works out at up to 84% less, with no contract and no unexpected charges on your monthly statement.
Most HelloRoam eSIM plans are data-only. They carry no voice line and no British phone number. You get full internet access for streaming, browsing, and video calls via WhatsApp or FaceTime. Your regular UK SIM handles calls and texts as normal, whilst the HelloRoam e-sim takes care of local data. A small number of destination plans include a local number, so check the plan details before buying.
Your existing UK mobile number stays put on your primary SIM card when you add a HelloRoam eSIM for travel data. Dual SIM phones, including eSIM compatible iPhones from the XS onward and Samsung Galaxy S20 and later, run both lines at once. Switch off mobile data on your UK SIM (EE, O2, Vodafone, or Three) whilst abroad to avoid being charged roaming fees by your home network. Your British number stays active so contacts can still reach you as normal.
Most modern eSIM compatible phones store two or more eSIM profiles at once. iPhones from the XS (2018) onward, Samsung Galaxy S20 and later, and Google Pixel 3 and later all support multiple profiles held at the same time. You can switch between plans for different holidays without removing anything physical. Bear in mind an eSIM profile is bound to the device hardware it was installed on. If you change your handset, contact HelloRoam support to discuss reinstall options.
HelloRoam eSIM profiles are locked to your device hardware and cannot be physically extracted the way a SIM card can. The GSMA, the international body responsible for eSIM standards, requires encrypted provisioning and explicit user authorisation for every profile transfer. All HelloRoam account data is encrypted end-to-end. Turning on two-factor authentication in your HelloRoam account settings is a straightforward step that adds real protection against unauthorised access.
HelloRoam does not share your location data with any third party. As with any mobile connection, your eSIM must register on a local carrier mast to route data, but HelloRoam retains only the minimum information needed to manage your plan. The service operates under UK GDPR and is registered with the Information Commissioner's Office (ICO), meaning your personal data is protected by law. Adding a reputable VPN on top of your HelloRoam e-sim connection gives you a further layer of privacy for everyday browsing whilst you are abroad.
The Samsung Galaxy M53 does not support eSIM. It has two physical nano-SIM slots but no embedded eSIM chip. eSIM support in the Samsung range starts with the Galaxy S20 series and newer flagship models. To check your own handset, go to Settings, then Connections, then SIM card manager. If there is no eSIM option listed, your phone uses physical SIM cards only and is not eSIM compatible.
Adding a second eSIM to an iPhone takes roughly 2 minutes. Open Settings and tap Mobile Service, then Add eSIM, and scan the QR code that HelloRoam sends to your email after purchase. iPhones from the XS (2018) onward support several eSIM profiles stored at once. Label each line so you know which one handles data. Set your HelloRoam e SIM up before you head to LHR, LGW, MAN, or STN and your data is ready the moment you touch down.
The Hola browser is a VPN-type browser with a well-documented security history worth knowing about before you rely on it abroad. Its free model routes traffic through other users' devices and connections, which creates real privacy risks. For travellers after secure, reliable data whilst abroad, a HelloRoam e-sim paired with a reputable paid VPN is a considerably safer arrangement than the Hola browser.
A travel eSIM is worth it for any UK traveller heading somewhere EE, O2, Vodafone, or Three would charge daily roaming rates. Since Brexit ended free EU roaming in January 2022, British travellers pay carrier fees even for a quick trip to Paris or Barcelona. HelloRoam plans start at £0.77 per day, saving up to 84% versus your carrier's international day pass. No SIM card to collect at the airport, no contract to sign, no nasty charges on your bank statement when you land back in the UK. eSIM vs physical SIM, digital is the clear choice for a British traveller who wants to be sorted before boarding.
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