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British-Registered. No EE Contracts. Data in 185+ Countries. Your Holiday Data, Sorted.

HelloRoam is a UK-registered eSIM company covering 185+ countries. Get your travel data sorted before you board at Heathrow, Gatwick, or Manchester. No SIM card queues, no EE or Vodafone roaming fees, no fuss.

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Secure, encrypted paymentInstant eSIM activation180-day money-back guarantee

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Rated 4.7/5
World map highlighting HelloRoam UK eSIM coverage across 185+ countries for British travellers going abroad

HelloRoam is a UK eSIM company operated by Future Syncs Limited, incorporated at Companies House in 2025. It provides prepaid e-sim and e SIM data plans for travellers visiting 185+ countries, with no physical SIM card required and no activation fees. Plans cover fixed data packages and unlimited daily data, delivered by email within minutes of purchase. Payments are processed by Stripe at PCI DSS Level 1 standard. The service operates under UK GDPR and is registered with the Information Commissioner's Office (ICO).

212+
Carrier Networks
185+
Countries covered
Thousands of
British travellers helped
24/7
Real human support
HelloRoam co-founders building the UK eSIM platform to keep British travellers reliably connected abroad

Why We Built HelloRoam

Co-founders Aqib Hassan (CTO) and Mubashir Gulab (COO) landed in Spain in 2025 to find EE charging £6 a day and no free Wi-Fi at the terminal. Post-Brexit, EE, Vodafone, O2, and Three brought back daily roaming fees for EU travel. A fortnight in Turkey or Greece could add over £90 to your mobile bill. They had the technical background to fix that properly, so they built HelloRoam.

eSIM vs physical SIM: most British travellers were still paying EE at £6/day, Vodafone at £6.85/day, or O2 EU fees when heading to Spain, Greece, or France. Since Brexit ended free EU roaming in January 2022, the charges came back. HelloRoam was built to fix that.

HelloRoam launched in 2025, incorporated at Companies House by FutureSyncs Ltd (registration #15950168). The goal was straightforward: give British travellers reliable data abroad without the fuss or the bill shock that EE and Vodafone customers know too well. Today, travellers heading to Spain, Turkey, Greece, France, the USA, Thailand, and 185+ countries use HelloRoam. No SIM card to collect at Heathrow, Gatwick, or Manchester. No roaming fees from your UK carrier. No nasty charges when you land back home.

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HelloRoam vs Other eSIM Providers: The UK Comparison

HelloRoam eSIM provider reviews from British travellers consistently highlight the 180-day refund policy, zero activation fees, and Ofcom-context data protection. See how HelloRoam compares to Airalo, Holafly, Saily, and other eSIM providers on the things that matter most.

Feature
FeatureHelloRoam
AiraloHolaflyNomadSailyUbigi
180-day money-back policyAvailableNot availableNot availableNot availableNot availableNot available
24/7 live chat supportAvailableAvailableAvailableNot availableAvailableAvailable
No activation feesAvailableNot availableAvailableNot availableNot availableNot available
Free eSIM reissue on device swapAvailableNot availableNot availableNot availableNot availableNot available
No data overage chargesAvailableNot availableAvailableNot availableNot availableNot available
Instant QR code deliveryAvailableAvailableAvailableAvailableAvailableAvailable
Premium carrier networksAvailableNot availableNot availableNot availableNot availableNot available
Own branded carrier identity (SPN)AvailableNot availableNot availableNot availableNot availableAvailable

How HelloRoam Works for UK Travellers

Sorted Before You Board at Heathrow or Gatwick

  1. 1

    Pick a plan and pay securely. Takes less than a minute.

  2. 2

    Scan the QR code we send straight to your email.

    QR code delivered to your inbox for instant eSIM activation before you fly
  3. 3

    Install your eSIM before you fly. Switch it on when you land.

  4. 4

    Track your data and top up from the app if you need more.

    HelloRoam app showing live eSIM data usage on a traveller's phone
    Get it on Google Play
    Download on the App Store

Safe, Straightforward eSIM Activation for British Travellers

End-to-end encryption icon for secure eSIM data connections whilst travelling internationally

End-to-End Encryption

Your HelloRoam eSIM connection is encrypted end-to-end under GSMA SGP.22 standards. Whether you connect to a network in Spain, Greece, or Thailand, your personal data stays protected in transit. Your UK banking apps like Barclays and Lloyds work identically on an eSIM connection.

PCI DSS Level 1 payment security badge for HelloRoam eSIM purchases

PCI DSS Certified

Every HelloRoam purchase is processed by Stripe, a PCI DSS Level 1 certified payment provider. Your card details are never stored on HelloRoam servers.

180-day money-back guarantee badge for HelloRoam eSIM travel plans

180-Day Money-Back

Not satisfied with your plan? Our 180-day money-back guarantee covers any eSIM you have not activated, in full. No small print, no hoops to jump through. UK consumer protection law applies, backed by our ICO registration and Companies House filing. EE and Vodafone roaming add-ons offer no comparable refund window.

UK GDPR and ICO compliance icon protecting HelloRoam eSIM user data

UK GDPR and ICO Registered

HelloRoam operates under UK GDPR and is registered with the Information Commissioner's Office (ICO). Your personal data is never sold or shared with third parties. British privacy law protects you whether you are browsing in Tenerife or streaming in Bangkok.

eSIM plans backed by reliable local networks across 185+ countries (212+)

T-MobileAT&TVodafoneVerizon

Your Phone Says HelloRoam

HelloRoam operates its own branded carrier identity. When you install a HelloRoam eSIM, your phone's status bar displays HelloRoam as the network name, not a local carrier.

SPN

Service Provider Name

HelloRoam provisions its own SPN in every eSIM profile. Your phone's status bar displays HelloRoam as the carrier name, just like it shows AT&T or T-Mobile on your primary SIM. Most travel eSIM resellers show the local carrier name instead.

PNN

Public Network Name

HelloRoam holds a registered Public Network Name with international telecommunications authorities. HelloRoam is recognized as a licensed service provider, not a white-label reseller operating under another carrier's identity.

APN

Access Point Name

HelloRoam's APN configuration connects your device to the strongest local network infrastructure at your destination automatically. No manual APN setup is required on iPhone or most Android devices.

Prices are our retail rates. Plan recommendations are based on real traveller feedback and network performance data. Every purchase includes a 180-day money-back guarantee if your eSIM has not been activated.

Meet the Team

Two founders built HelloRoam because paying £6 a day to EE or Vodafone for international roaming was simply not good enough. Post-Brexit, EU roaming charges came back with a vengeance. There had to be a better way, so they built one.

Aqib Hassan, Co-Founder and CTO of HelloRoam

Aqib Hassan

Co-Founder & CTO

Aqib Hassan is Co-Founder and CTO of HelloRoam, the UK-registered eSIM company with coverage across 185+ countries. He built the provisioning systems that get your e-sim active in under two minutes, from payment to connected, without a visit to the airport SIM kiosk. Before HelloRoam, Aqib worked in fintech and mobile infrastructure. He brought that background to fix what EE and Vodafone never bothered to: affordable data the moment you land.

Mubashir Gulab, Co-Founder and COO of HelloRoam

Mubashir Gulab

Co-Founder & COO

Mubashir Gulab is Co-Founder and COO of HelloRoam, overseeing carrier partnerships across 185+ countries. He negotiates directly with local networks so HelloRoam eSIM plans stay well below what EE, O2, Vodafone, or Three charge for international roaming add-ons. His work is why British travellers can pick up a HelloRoam e SIM, board at Heathrow, Gatwick, or Manchester, and be properly connected before collecting their luggage.

“eSIM removes the last physical barrier to international connectivity. With HelloRoam, travelers activate data before they land. No airport kiosk, no roaming shock.”
Aqib Hassan, Co-Founder & CTO, HelloRoam
“Our 63-language support means a traveler from Tokyo to São Paulo gets the same native experience. Pricing in their currency, support in their language.”
Mubashir Gulab, Co-Founder & COO, HelloRoam

What UK Travellers Say About HelloRoam

Genuine reviews, directly from the Apple App Store

5 out of 5 stars

No Hassle

Just done a month in Thailand and don’t think there was a location I went where this app let me down. My eSim was fully functional to hole time. First time using an app of eSIM and don’t think I would use anything but this one anytime I travel next. Quality

Miles1080

5 out of 5 stars

Great connectivity on the go!

Setup was fast and hassle-free. The HelloRoam eSIM activated instantly upon arrival, and data speeds were fast and consistent throughout my trip. Highly recommended for hassle-free travel data!

tyyab6655

5 out of 5 stars

Great service

So pleased with both the app (easy to use) and the ease of installing the eSIM - so so simple with step by step instructions

CharF38

5 out of 5 stars

Spain esim

Very good like it

Soul7x

5 out of 5 stars

Great experience

Super easy to set up, no hassle with physical SIM cards, and the connection was reliable the whole time I was travelling. Speeds were solid, and I stayed connected without worrying about crazy roaming charges.

Areesh72829

5 out of 5 stars

Best E-sim App

Very helpful, easy to use and straight forward. Highly recommend this app to everyone.

X99HAS

Find Us On

Reviews

Trusted by British travellers across the world

Real reviews from Trustpilot and the App Store, quoted as written.

40k+ travellers have used HelloRoam

Cat

Trustpilot
On a trip to Europe, my hotel Wi-Fi was so slow and outside Wi-Fi was unreliable. I couldn’t take it anymore so I got helloroam for a few days. It was tricky to set up correctly because of the primary settings (with my original number). But I reached out to their customer service via WhatsApp. Super responsive and helpful, with specific and clear steps to troubleshoot. Appreciate having 4G roaming instead of being stuck with in and out Wi-Fi during my trip!!

Rated 5 out of 5 by this reviewer

A traveller smiles at the view while holding her phone by an airport window
Very good experience! The eSIM was easy to set up and worked great in London. It was much cheaper than it would have been to use my own operator there.

Ilona

Trustpilot

Rated 5 out of 5 by this reviewer

metulker

App Store
Hard to set up but help was good

Rated 5 out of 5 by this reviewer

Reuben

Trustpilot
Really happy with HelloRoam. Everything worked as expected, from messaging and Google Maps through to streaming without any issues. Easy to use, reliable and affordable. Would happily use them again when travelling.

Rated 5 out of 5 by this reviewer

Hikers with backpacks walk along the Great Wall of China

Angeline

Trustpilot
Reliable connection. Reasonable pricing.

Rated 4 out of 5 by this reviewer

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Common Questions

Is HelloRoam a legitimate UK company?

HelloRoam is a legitimate UK eSIM company, operated by Future Syncs Limited which is registered at Companies House. The company launched in 2025 and sells prepaid e-sim data plans for 185+ countries. Payments go through Stripe at PCI DSS Level 1 standard, and you receive a QR code by email to complete eSIM activation straight after checkout. No physical SIM card is posted to you, no contract to sign, and no hidden charges on your bill. The service operates under UK GDPR and is registered with the Information Commissioner's Office (ICO), so HelloRoam is safe to use.

Is FlexiRoam better than HelloRoam?

HelloRoam is the stronger option for most British travellers comparing it with FlexiRoam. HelloRoam covers 185+ countries against FlexiRoam's more limited footprint, offers a 180-day refund window for unactivated eSIMs, zero activation fees, and 24/7 live chat. FlexiRoam publishes no money-back policy and has restricted support hours. On coverage, customer protection, and value, HelloRoam comes out ahead for UK travellers.

How much does a travel eSIM cost for UK travellers?

HelloRoam eSIM plans start at £0.77 per day for travel data abroad. Fixed data packages begin around the equivalent of £9 for 3 GB across 12 days. EE currently charges from £6 per day for international roaming, Vodafone UK from around £6.85 per day, and O2 charges £3.50 per day within the EU, as of April 2026. A HelloRoam e SIM works out at up to 84% less, with no contract and no unexpected charges on your monthly statement.

Do travel eSIMs include a UK phone number?

Most HelloRoam eSIM plans are data-only. They carry no voice line and no British phone number. You get full internet access for streaming, browsing, and video calls via WhatsApp or FaceTime. Your regular UK SIM handles calls and texts as normal, whilst the HelloRoam e-sim takes care of local data. A small number of destination plans include a local number, so check the plan details before buying.

Will I keep my UK number when I use an eSIM abroad?

Your existing UK mobile number stays put on your primary SIM card when you add a HelloRoam eSIM for travel data. Dual SIM phones, including eSIM compatible iPhones from the XS onward and Samsung Galaxy S20 and later, run both lines at once. Switch off mobile data on your UK SIM (EE, O2, Vodafone, or Three) whilst abroad to avoid being charged roaming fees by your home network. Your British number stays active so contacts can still reach you as normal.

Can you run two eSIM plans on one phone?

Most modern eSIM compatible phones store two or more eSIM profiles at once. iPhones from the XS (2018) onward, Samsung Galaxy S20 and later, and Google Pixel 3 and later all support multiple profiles held at the same time. You can switch between plans for different holidays without removing anything physical. Bear in mind an eSIM profile is bound to the device hardware it was installed on. If you change your handset, contact HelloRoam support to discuss reinstall options.

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