Samsung eSIM Phone List and
Galaxy Setup Guide
Aqib Hassan
Go to Settings > Connections > SIM Manager on your Samsung Galaxy to start the eSIM install.
Choose Install with QR Code if you have the code open on your laptop or another device.
eSIM Manual code
1234 5678 9012
Choose Install Manually if you'd prefer to type in the activation code from your HelloRoam email.
Pick your installation method
A few things to know before you scan the QR code:
- •Open the QR code on a second device (your laptop or another phone) before you start scanning.
- •Stay on Wi-Fi the entire time. Losing your connection mid-install can cause errors.
- •Each QR code works for one scan only. After a successful scan, the code expires and cannot be used again.
- •Do not delete the eSIM after you install it. An eSIM is not transferable between devices once installed, so deleting it means losing your plan.
A few things to know before you start the manual install:
- •Each manual activation code is single-use. Don't share it and don't enter it twice.
- •Keep a stable Wi-Fi connection throughout. A dropped connection can interrupt the install.
- •This eSIM locks to your device once installed. An eSIM is not transferable to another phone, so do not delete it unless you no longer need the plan.
Enter Activation Code
1234 5678 9012
Get started in 3 straightforward steps
Our team is available 24/7 if you need help during setup.
Install eSIM via QR Code
Install eSIM via Activation Code
Settings
This phone is ready to activate a HelloRoam eSIM.
1. Settings
Open your phone Settings and go to Connections. Make sure you have a working internet connection before you continue.
Connections
2. SIM card Manager
Find the SIM card manager in your phone settings to view and manage your eSIM profiles.
Sim manager
Sim cards
eSIMs
Preferred SIMs
3. Add your eSIM
Tap the option to add a new eSIM to your device. You can scan a QR code or type in the code manually.
Add eSIM
Other ways to add SIMs
4. Installation Options
Choose how you want to install your eSIM: scan a QR code or enter the activation details by hand.
Scan the QR code from your provider
5. Scan the QR code
Point your camera at the QR code in your HelloRoam email to scan and load your eSIM profile automatically.
Add eSIM
Add HelloRoam eSIM?
This will connect your phone to the HelloRoam network.
6. Add mobile plan
Review the mobile plan details and tap Add mobile plan to finish installing your eSIM.
Sim manager
Sim cards
eSIMs
Preferred SIMs
7. Label and setup eSIM
Name your eSIM (for example, HelloRoam) and set it as your preferred mobile data line.
Install eSIM via QR Code
Install eSIM via Activation Code
Settings
This phone is ready to activate a HelloRoam eSIM.
1. Settings
Open your phone Settings and go to Connections. Make sure you have a working internet connection before you continue.
Connections
2. SIM card Manager
Find the SIM card manager in your phone settings to view and manage your eSIM profiles.
Sim manager
Sim cards
eSIMs
Preferred SIMs
3. Add your eSIM
Tap the option to add a new eSIM to your device. You can scan a QR code or type in the code manually.
Add eSIM
Other ways to add SIMs
4. Installation Options
Choose how you want to install your eSIM: scan a QR code or enter the activation details by hand.
Add using activation code
The code looks like this:
• https://operator.sm-dp.com
• LPA:1 operator.com ABCDE-12345
5. Enter the code
Copy the manual installation code from your HelloRoam email and paste it in. Tap Continue and wait a few seconds.
Add eSIM
Add HelloRoam eSIM?
This will connect your phone to the HelloRoam network.
6. Add mobile plan
Review the mobile plan details and tap Add mobile plan to finish installing your eSIM.
Sim manager
Sim cards
eSIMs
Preferred SIMs
7. Label and setup eSIM
Name your eSIM (for example, HelloRoam) and set it as your preferred mobile data line.
Activate your HelloRoam eSIM on Android
Before you start:
- •Wait until you land at your destination before activating your eSIM.
- •Turn on aeroplane mode, then connect to Wi-Fi so you do not get charged by your home carrier.
- •Save this guide as a PDF so you can follow along offline during your trip.
Open Settings, tap Mobile Data, and find your HelloRoam eSIM profile in the list.
Turn on your HelloRoam line and switch on Data Roaming so your phone connects abroad without charges from EE, O2, or Vodafone.
Your HelloRoam eSIM is active. You are now connected and ready to use data in 175+ countries.
All sorted. Your plan is active. Start using data right away with real savings on every trip.
Start using data right now. No extra charges, no nasty surprises.
1.
Check your signal icon. At least one bar means your eSIM is connected and working.
2.
Go to Settings > Network & Internet > SIMs, tap HelloRoam, and confirm Roaming is switched on.
Samsung Galaxy Tips Worth Knowing
- OneUI 6.0+ UsersOn OneUI 6.0+, SIM Manager may show as 'SIM card manager' under Settings > Connections. The steps are the same either way.
- Dual eSIM SupportGalaxy S24 supports two active eSIMs at the same time. Keep your UK number live whilst running a HelloRoam travel data plan in Spain, France, Greece, or the US.
- Update FirstRunning the latest OneUI version cuts down on eSIM errors. Update your Galaxy before you travel.
FAQs
Samsung phones with eSIM include the Galaxy S20, S21, S21 FE, S22, S22 Ultra, S23, S23 FE, and S24 series (including Plus and Ultra variants), plus the Z Fold 2 through Z Fold 5, Z Flip through Z Flip5, and Note 20 series. These are the most popular eSIM compatible phones in the Samsung lineup for UK travellers. Your handset needs OneUI 3.0 or later (Android 11+). Most budget A-series models do not have eSIM hardware, so check your model specs before you buy a plan.
Samsung Galaxy SIM Manager is at Settings > Connections > SIM Manager on most Galaxy phones. On OneUI 6.0 and newer, it may show as SIM card manager under the same path. If you cannot find it, type SIM Manager in the Settings search bar and it appears straight away.
HelloRoam eSIM installation on Samsung works without a QR code using manual entry. Open Settings, then Connections, then SIM Manager, then Add eSIM, and choose Enter activation code manually. Type the SM-DP+ address and activation code from your HelloRoam confirmation email. Both codes arrive in the same email within 5 minutes of purchase.
Samsung Galaxy S24, S24+, and S24 Ultra all support dual eSIM, so two eSIM profiles can run at the same time with no physical SIM card required. That's a handy setup for UK travellers heading to Spain, France, or New York who want to keep their home number live whilst running a HelloRoam local data plan. Compared to carrying a physical SIM, an eSIM vs physical SIM setup gives you more flexibility and no store visits. Manage both lines in Settings > Connections > SIM Manager.
Try these 4 fixes when your Samsung won't read the eSIM QR code: update OneUI, confirm the phone is carrier-unlocked, clean the camera lens, and scan in good light at about 15 cm. If none work, switch to manual entry. Open SIM Manager, tap Add eSIM, choose Enter code manually, and type the SM-DP+ address and activation code from your HelloRoam email. HelloRoam support chat responds in under 2 hours.
