Samsung eSIM Phone List and
Galaxy Setup Guide
Aqib Hassan
Head to Settings > Connections > SIM Manager on your Samsung Galaxy to kick off the eSIM install.
Choose Install with QR Code if you have the code open on your laptop or another phone.
eSIM Manual code
1234 5678 9012
Choose Install Manually if you'd rather type in the activation code from your HelloRoam email.
Pick your installation method
A few things to know before you scan the QR code:
- •Open the QR code on a second device (your laptop or another phone) before you start scanning.
- •Stay on Wi-Fi the entire time. Losing connection mid-install can cause errors.
- •Each QR code works for one scan only. After a successful scan, the code expires.
- •Don't delete the eSIM after you install it. An eSIM is not transferable between devices once installed, so deleting it means losing your plan.
A few things to know before you start the manual install:
- •Each manual activation code is single-use. Don't share it and don't enter it twice.
- •Keep a stable Wi-Fi connection the whole time. A dropped connection can interrupt the install.
- •This eSIM locks to your device the moment you install it. An eSIM is not transferable to another phone, so don't remove it unless you no longer need the plan.
Enter Activation Code
1234 5678 9012
Get set up in 3 easy steps
Our team is available 24/7 if you need help during setup.
Install eSIM via QR Code
Install eSIM via Activation Code
Settings
This Android is ready to activate a HelloRoam eSIM.
1. Settings
Open Settings and go to Connections or Network and Internet. A working Wi-Fi connection is required before you continue.
Connections
2. SIM Manager
Find the SIM manager in your phone settings to see and manage your eSIM profiles.
SIM manager
Sim cards
eSIMs
Preferred SIMs
3. Add your eSIM
Tap Add eSIM to start the process. You can scan a QR code or use a manual code.
Add eSIM
Other ways to add SIMs
4. Pick your method
Choose whether to scan a QR code or enter your activation code manually.
Scan the QR code from your HelloRoam email
5. Scan the QR code
Hold your camera over the QR code in your HelloRoam email on a second screen to scan and load your eSIM profile automatically.
Add eSIM
Add HelloRoam eSIM?
This connects your Android phone to the HelloRoam network.
6. Add mobile plan
Check the plan details and tap Add mobile plan to complete eSIM installation.
Sim manager
Sim cards
eSIMs
Preferred SIMs
7. Name and set up your eSIM
Name your eSIM something easy to find ("HelloRoam Bali" or "HelloRoam Japan") and set it as your main mobile data line.
Install eSIM via QR Code
Install eSIM via Activation Code
Settings
This Android is ready to activate a HelloRoam eSIM.
1. Settings
Open your phone Settings and navigate to Connections or Network and Internet. Make sure you have a working Wi-Fi connection before you continue.
Connections
2. SIM Manager
Find the SIM manager in your phone settings. This is where you view and manage all your SIM and eSIM profiles.
SIM manager
Sim cards
eSIMs
Preferred SIMs
3. Add your eSIM
Tap the option to add a new eSIM. You can scan a QR code or enter the code manually.
Add eSIM
Other ways to add SIMs
4. Choose your method
Select how you want to install your eSIM: scan a QR code or type in the activation details by hand.
Add using activation code
Your code looks like this:
• https://operator.sm-dp.com
• LPA:1 operator.com ABCDE-12345
5. Enter the code
Copy the activation code from your HelloRoam email and paste it in. Tap Continue and wait a few seconds.
Add eSIM
Add HelloRoam eSIM?
This connects your Android phone to the HelloRoam network.
6. Add mobile plan
Check the plan details and tap Add mobile plan to finish installing your HelloRoam eSIM.
Sim manager
Sim cards
eSIMs
Preferred SIMs
7. Name and set up your eSIM
Name your eSIM (for example, "HelloRoam") and set it as your preferred mobile data line.
Activate your HelloRoam eSIM on Android
Before you start:
- •Wait until you land at your destination before switching on your eSIM.
- •Turn on airplane mode, then reconnect to Wi-Fi so your home carrier (Telstra, Optus, or Vodafone) doesn't charge you.
- •Save this guide as a PDF so you can follow along offline once you touch down.
Open Settings, tap Mobile Data, and find your HelloRoam eSIM profile in the list.
Switch the eSIM line on and turn Data Roaming to ON so your phone connects when you touch down.
Your HelloRoam eSIM is live. You're connected and ready for data in 175+ countries.
You're sorted. Your plan is active. Use data straight away with no extra charges.
Start using data straight away. No extra charges, no drama.
1.
Check your signal icon. One or more bars means your eSIM is connected and data is ready.
2.
Open Settings > Network and Internet > SIMs, tap HelloRoam, and check that Roaming is on.
Samsung Galaxy Tips Worth Knowing
- OneUI 6.0+ UsersOn OneUI 6.0 and newer, SIM Manager may appear as 'SIM card manager' under Settings > Connections. The steps are exactly the same either way.
- Dual eSIM SupportGalaxy S24 supports two active eSIMs at the same time. Keep your Aussie number live while running a HelloRoam data plan in Bali, Japan, or London.
- Update FirstRunning the latest OneUI version cuts down on eSIM errors. Update your Galaxy before you head off.
FAQs
Samsung phones with eSIM support include the Galaxy S20 through S24 (Plus, Ultra, and FE variants), Z Fold 2 through Z Fold 5, Z Flip through Z Flip 5, and the Note 20 series. These are the most common eSIM compatible phones in the Samsung lineup for Australians. Your Galaxy needs OneUI 3.0 or later (Android 11 or above). Most budget A-series models do not carry eSIM hardware, so check your model specs before you buy a plan.
Samsung Galaxy SIM Manager sits at Settings > Connections > SIM Manager on most Galaxy phones. On OneUI 6.0 and newer it may appear as SIM card manager under the same path. If you cannot find it, type SIM Manager in the Settings search bar and it shows up straight away.
You can add a HelloRoam eSIM to Samsung without scanning a QR code. Open Settings, go to Connections, tap SIM Manager, tap Add eSIM, then choose Enter activation code manually. Type in the SM-DP+ address and activation code from your HelloRoam confirmation email. Both codes arrive in the same email within 5 minutes of purchase.
Samsung Galaxy S24, S24 Plus, and S24 Ultra all support dual eSIM, so two eSIM profiles run at the same time with no physical SIM card needed. That is a handy setup for Australians heading to Bali, Japan, or the UK who want to keep their home number active while running a local data plan. Manage both lines at Settings > Connections > SIM Manager.
Try these four fixes when your Samsung will not read the eSIM QR code: update OneUI, confirm the phone is carrier-unlocked, clean the camera lens, and scan in good light at about 15 cm distance. If none of those work, use manual entry instead. Open SIM Manager, tap Add eSIM, choose Enter code manually, and type the SM-DP+ address and activation code from your HelloRoam email. Our support chat responds in under 2 hours.
