HelloRoam is a global eSIM provider offering instant mobile data in 175+ countries. Buy prepaid travel eSIM plans with no extra fees, no contracts, and instant activation on any eSIM-compatible device.
Before you grab a HelloRoam plan for Bali, Japan, or Europe, check your handset is on the eSIM supported phones list and not locked to Telstra, Optus, or Vodafone AU. HelloRoam covers 175+ countries. The check takes about 30 seconds.
HelloRoam works on eSIM compatible phones from Apple (iPhone XS onwards), Samsung (Galaxy S20 onwards), Google (Pixel 2 onwards), Oppo, and Xiaomi. Your handset must be carrier-unlocked to load a plan.
iPhones sold in mainland China don't support eSIM. Only certain models sold in Hong Kong and Macau include eSIM. If your iPhone was bought in one of these regions, confirm compatibility before purchasing a plan.
Samsung devices must be carrier-unlocked to use eSIM. Some carrier-sold devices, including those tied to Telstra or Optus, may have eSIM disabled by default.
Google Pixel devices bought in Australia, Taiwan, and Japan may not support eSIM. Verify your device's compatibility before purchasing a plan.
Motorola eSIM availability varies by region. Your device must be carrier-unlocked and bought in a region that supports eSIM.
Oppo eSIM support is limited to specific regions. Verify your device's eSIM capability before purchasing a plan.
Xiaomi devices sold in mainland China typically don't support eSIM. International models vary in eSIM availability by region.
Huawei devices in certain regions have limited eSIM support. Check with your carrier for compatibility details.
Sony Xperia eSIM availability varies by region and carrier. Verify compatibility before purchasing a plan.
Honor eSIM support varies by model and region. Check device specifications and carrier support before purchasing.
OnePlus eSIM support is available on select models from the OnePlus 9 series onwards. Your device must be carrier-unlocked for eSIM to work.
Vivo eSIM availability varies by region. Some regional versions may not support eSIM. Check your phone's manual or the Vivo support page for your model.
Nokia eSIM support is limited to select models. Verify carrier compatibility in your region before purchasing a plan.
Rakuten devices are primarily available in Japan. eSIM support may be limited outside Japan.
Sharp AQUOS devices are primarily sold in Japan. eSIM availability varies by model and carrier.
Fairphone devices support eSIM in most regions. Verify carrier compatibility before purchase.
Nothing Phone eSIM support varies by region and carrier. Check compatibility before purchasing a plan.
TCL eSIM support is available on select models. Verify carrier compatibility in your region before purchase.
Realme eSIM support is limited to select models. Check device specifications before purchase.
ASUS eSIM support varies by model and region. Verify compatibility before purchasing.
Hammer rugged devices support eSIM in select regions. Verify carrier compatibility before purchasing.
T-Mobile Revvl devices support eSIM on the T-Mobile network.
Availability and carrier support varies by device and region. Verify compatibility before purchasing.
eSIM does not run on every phone. The chip must be built into the handset at the factory. eSIM compatible phones include iPhone XS and newer, Samsung Galaxy S20 and newer, and Google Pixel 2 and newer. Budget Android models and phones made before 2018 simply don't have the hardware. HelloRoam works on any eSIM supported phone that is carrier-unlocked and running a current OS version.
Your phone shows eSIM compatibility through its settings. On iPhone, open Settings, tap General, then About, and look for an EID number. On Android, dial *#06# and check whether an EID appears next to your IMEI. An EID confirms the chip is present. Your handset also needs to be carrier-unlocked, not tied to Telstra, Optus, or Vodafone AU, to install a HelloRoam plan.
Old phones cannot use eSIM because the technology requires a dedicated chip built into the device at the factory. Phones released before 2018, including iPhone X and earlier and Samsung Galaxy S10 and earlier, don't have this chip. No software update can add it. To use HelloRoam, you need an e-sim compatible phone from 2018 or later.
iPhones support eSIM from the XS, XS Max, and XR released in September 2018. Every iPhone 11 through 16 model and the SE (2020 and 2022) include eSIM. iPhone X, 8, 7, and 6 have no eSIM hardware. iPhones bought in mainland China lack eSIM on all models. Your iPhone must run iOS 12.1 or later and not be locked to Telstra, Optus, or Vodafone AU to load a HelloRoam plan.
Google Pixel supports eSIM on every model from the Pixel 2 through the Pixel 10, including the Pixel Fold and Pixel 9 Pro series. The GSMA, which sets global eSIM standards, certifies Pixel phones for eSIM use. Pixel 7 and newer can run two eSIMs at once without a physical SIM card. Your Pixel must be carrier-unlocked and not tied to Telstra or Optus to load a HelloRoam travel plan.
The Honor 200 Lite does not support eSIM. Honor limits eSIM to a small number of flagship models sold outside mainland China. Budget and mid-range Honor phones, including the 200 Lite, use a physical SIM card only. If you're heading to Bali or Japan and need data, you'll need an eSIM compatible handset. Browse our full device list to find a compatible option.
The Honor 50 does not support eSIM in most markets. Honor reserves eSIM for select premium models sold outside China. The Honor 50 uses a dual physical SIM tray. If you're travelling to Thailand, Fiji, or New Zealand and need data abroad, you'll need an e SIM compatible device to load a HelloRoam plan.
iPhone 13 supports eSIM on every variant, including the 13 mini, 13 Pro, and 13 Pro Max. Apple made the iPhone 13 the first model to run two active eSIMs at once with no physical SIM card needed. HelloRoam plans work on iPhone 13 across 175+ countries. Your iPhone 13 must not be locked to Telstra, Optus, or Vodafone AU to install a third-party eSIM.
iPhone supports eSIM from the XS, XS Max, and XR released in September 2018. Every iPhone model since then supports eSIM, covering the full iPhone 11 through 16 range. Apple built eSIM into iPhone following GSMA embedded SIM standards. Your iPhone must run iOS 12.1 or later and be carrier-unlocked, not tied to Telstra, Optus, or Vodafone AU, to use HelloRoam.
The Oppo Reno 14 supports eSIM on its global variant. Oppo has added eSIM to select flagship and mid-range models from 2021 onwards. Chinese domestic versions typically leave eSIM out. If you have the international Reno 14, you can pair it with a HelloRoam plan for your next trip to Bali, Vietnam, or Europe. Always confirm your regional model number before buying a plan.
The LG V40 ThinQ does not support eSIM. LG only added eSIM hardware to a handful of models tied to specific US carriers. Most LG phones released before the brand exited smartphones in 2021 use a physical SIM only. If the V40 is your current phone, you'll need to upgrade to an eSIM-ready device to use HelloRoam.
Your phone is eSIM compatible if an EID number appears in its settings. On iPhone, check Settings, General, About, and look for EID. On Android, dial *#06# and see whether an EID appears alongside your IMEI. You can also check Settings, About Phone, then Status. An EID confirms the hardware is present. HelloRoam works on any carrier-unlocked, eSIM-ready handset running a supported OS.