Samsung eSIM Phone List and
Galaxy Setup Guide
Aqib Hassan
Go to Settings > Connections > SIM Manager on your Samsung Galaxy to kick off the eSIM install.
Choose Install with QR Code if you have the code open on your laptop or another phone.
eSIM Manual code
1234 5678 9012
Choose Install Manually if you'd rather type in the activation code from your HelloRoam email.
Pick your installation method
A few things to know before you scan the QR code:
- •Open the QR code on a second device (your laptop or another phone) before you start scanning.
- •Stay on Wi-Fi the entire time. Losing connection mid-install can cause errors.
- •Each QR code works for one scan only. After a successful scan, the code expires and cannot be used again.
- •Do not delete the eSIM after you install it. An eSIM is not transferable between devices once installed, so deleting it means losing your plan.
A few things to know before you start the manual install:
- •Each manual activation code is single-use. Don't share it and don't enter it twice.
- •Keep a stable Wi-Fi connection the whole time. A dropped connection can interrupt the install.
- •This eSIM locks to your device once you install it. It is not transferable to another phone, so do not remove it unless you no longer need it.
Enter Activation Code
1234 5678 9012
Get started in 3 steps
Our team is available 24/7 if you need help during setup.
Install eSIM via QR Code
Install eSIM via Activation Code
Settings
This phone is ready to activate a HelloRoam eSIM.
1. Settings
Open your phone Settings and go to Connections. Make sure you have a working internet connection (Wi-Fi or mobile data) before you continue.
Connections
2. SIM card Manager
Find the SIM card manager in your phone settings to view and manage your eSIM profiles.
Sim manager
Sim cards
eSIMs
Preferred SIMs
3. Add your eSIM
Tap the option to add a new eSIM to your device. You can scan a QR code or type in the code manually.
Add eSIM
Other ways to add SIMs
4. Installation Options
Choose how you want to install your eSIM: scan a QR code or enter the activation details by hand.
Scan the QR code from your provider
5. Scan the QR code
Point your camera at the QR code in your HelloRoam email to scan and load your eSIM profile automatically.
Add eSIM
Add HelloRoam eSIM?
This will connect your phone to the HelloRoam network.
6. Add mobile plan
Check the mobile plan details and tap Add mobile plan to finish installing your eSIM.
Sim manager
Sim cards
eSIMs
Preferred SIMs
7. Label and setup eSIM
Name your eSIM (for example, HelloRoam) and set it as your preferred mobile data line.
Install eSIM via QR Code
Install eSIM via Activation Code
Settings
This phone is ready to activate a HelloRoam eSIM.
1. Settings
Open your phone Settings and go to Connections. Make sure you have a working internet connection (Wi-Fi or mobile data) before you continue.
Connections
2. SIM card Manager
Find the SIM card manager in your phone settings to view and manage your eSIM profiles.
Sim manager
Sim cards
eSIMs
Preferred SIMs
3. Add your eSIM
Tap the option to add a new eSIM to your device. You can scan a QR code or type in the code manually.
Add eSIM
Other ways to add SIMs
4. Installation Options
Choose how you want to install your eSIM: scan a QR code or enter the activation details by hand.
Add using activation code
The code looks like this:
• https://operator.sm-dp.com
• LPA:1 [operator.com][ABCDE-12345]
5. Enter the code
Copy the manual installation code from your HelloRoam email and paste it in. Tap Continue and wait a few seconds.
Add eSIM
Add HelloRoam eSIM?
This will connect your phone to the HelloRoam network.
6. Add mobile plan
Check the mobile plan details and tap Add mobile plan to finish installing your eSIM.
Sim manager
Sim cards
eSIMs
Preferred SIMs
7. Label and setup eSIM
Name your eSIM (for example, HelloRoam) and set it as your preferred mobile data line.
Activate your eSIM on Android
Before you start:
- •Arrive at your destination before activating your eSIM. Plans go live on arrival.
- •Turn on aeroplane mode, then connect to Wi-Fi so your Spark, One NZ, or 2degrees line doesn't pick up charges.
- •Save this guide as a PDF so you can follow along offline when you land.
Open Settings, tap Mobile Data, and find your HelloRoam eSIM profile in the list.
Turn your HelloRoam line on and switch data roaming to ON so your phone connects abroad.
Your eSIM is active. You're now connected and ready to use data across 175+ countries.
All sorted. Your plan is live. Start using data right away with no extra charges.
Start using data right now. No extra charges, no surprises.
1.
Check your signal icon. At least one bar means your eSIM is connected and working.
2.
Go to Settings > Network & Internet > SIMs, tap HelloRoam, and confirm Roaming is switched on. To check how much data you have left on Android, open Settings > Network & Internet > Data Usage or tap your HelloRoam line to see remaining data.
Samsung Galaxy Tips Worth Knowing
- OneUI 6.0+ UsersOn OneUI 6.0+, SIM Manager may show as 'SIM card manager' under Settings > Connections. Same place, slightly different label.
- Dual eSIM SupportGalaxy S24 supports two active eSIMs at the same time. Keep your NZ number live while running a travel data plan in Thailand or the UK.
- Update FirstRunning the latest OneUI version cuts down on eSIM errors. Update your Galaxy before you head off on your trip.
FAQs
eSIM compatible Samsung phones include the Galaxy S20 through S24 (Plus, Ultra, and FE variants), Z Fold 2 to Z Fold 5, Z Flip through Z Flip 5, and Note 20 series. Your phone needs OneUI 3.0 or later (Android 11 or above) to run an eSIM. Most budget A-series models skip the eSIM hardware, so double-check your specs before buying a plan. HelloRoam works on all eSIM-capable Samsung phones across 175+ countries.
SIM Manager on Samsung Galaxy lives at Settings > Connections > SIM Manager. On OneUI 6.0 and newer it may show as SIM card manager under the same path. If you can't spot it straight away, type SIM Manager into the Settings search bar and it pops up right away.
Installing a HelloRoam eSIM on Samsung without scanning a QR code uses manual entry. Open Settings, then Connections, then SIM Manager, tap Add eSIM, and choose Enter activation code manually. Type the SM-DP+ address and activation code from your HelloRoam confirmation email. Both codes arrive in that one email within 5 minutes of purchase.
Samsung Galaxy S24, S24 Plus, and S24 Ultra all support dual eSIM, running two eSIM profiles at the same time with no physical SIM card needed. That's a great setup for Kiwi travellers heading to the UK or Japan who want their NZ number active while using a local travel data plan. An eSIM is not transferable between devices once installed, so manage both lines carefully at Settings > Connections > SIM Manager.
Four fixes to try when your Samsung won't read the eSIM QR code: update OneUI, confirm the phone is carrier-unlocked, clean the camera lens, and scan in good lighting at roughly 15 cm distance. If none of those work, switch to manual entry. Open SIM Manager, tap Add eSIM, choose Enter code manually, and type the SM-DP+ address and activation code from your HelloRoam email. HelloRoam support chat usually replies within 2 hours.
