HelloRoam vs Holafly: which eSIM wins for NZ travellers in 2026?
Publisher disclosure: HelloRoam publishes this comparison. We've included the areas where Holafly comes out ahead, and we'd still recommend checking the details yourself before you book.
HelloRoam sells fixed and unlimited plans. Fixed plans start at NZ$1.77. Unlimited plans start at NZ$2.97 a day. A 3-day Holafly plan costs US$10.90 in Mexico. HelloRoam lets you use hotspot on every plan, on phones that allow it, while Holafly travel plans share 1GB of data a day by hotspot. The HelloRoam website is in 63 languages; Holafly's is in 19.
Destination tip: Flying to Japan for 7 days? HelloRoam's fixed plan starts at NZ$5.99/1GB. Holafly charges US$27.50 for the same week. If 1GB covers your week, you keep the difference. Put it toward a JR Rail pass instead.
HelloRoam Editorial Team
HelloRoam
4.7/5 App Store
185+ countries
Holafly
4.7/5 (112,000+ reviews)
200+ destinations
Quick Verdict: Holafly or HelloRoam, Which Suits NZ Travellers?
HelloRoam gives you something Holafly doesn't: choice. Fixed plans from NZ$1.77 mean a quick weekend trip doesn't cost you US$10.90. For a 7-day Japan trip, HelloRoam's 1GB plan costs NZ$5.99 against Holafly's US$27.50. That's real money back in your pocket. Both providers offer unlimited plans, but HelloRoam's unlimited starts at NZ$2.97/day and includes free hotspot on every plan.
HelloRoam backs every plan with a 180-day full refund on unactivated eSIMs. No screenshots needed. Just contact support. Holafly's refund window looks similar on paper (6 months), and it refunds an unactivated eSIM in full. Other Holafly refunds can carry a US$3.50 admin fee, and a connection refund needs a support contact during your trip.
Holafly has earned its reputation: it has sold 25M+ eSIMs worldwide. If you want a known brand with a proven track record, Holafly is a legitimate choice.
That simplicity comes with trade-offs: no fixed plans and hotspot capped at 1GB per day on travel plans. For light browsing on a short trip, Holafly works well. For laptop tethering or a trip that fits a fixed data plan, HelloRoam delivers more value at lower cost.
Holafly vs HelloRoam full feature comparison tableHolafly vs HelloRoam full feature comparison table
HelloRoam wins on 9 out of 16 features. Holafly wins on 3 (brand trust, destination count and Android app rating). The remaining 4 are ties.
Holafly pricing by country: 7-Day plans compared
Holafly prices a 7-day travel plan between US$23.90 and US$27.50 depending on your destination. HelloRoam's 1GB, 7-day fixed plans in these six countries start at NZ$4.88. For the same week of travel, HelloRoam costs 85% to 90% less.
Unlimited against unlimited: HelloRoam's 7-day unlimited plans in the same six countries cost NZ$31.72 to NZ$39.22, against Holafly's US$23.90 to US$27.50.
Holafly's pricing is simple: one price per destination, no tracking required. That simplicity has value. But you pay a premium for it regardless of how much data you actually use.
Plans start from NZ$1.77 globally. On popular routes like the UK, Japan and France, 1GB plans cost NZ$4.88 to NZ$6.85. Holafly's price always buys an unlimited plan. HelloRoam's lowest price buys a fixed data package.
If a week of maps, messaging and light browsing fits in 1GB, HelloRoam's fixed plans save 85%+ on the same trip. Heavy data users may prefer an unlimited plan. HelloRoam offers unlimited day plans too, from NZ$2.97/day.
For Holafly eSIM Japan, the US$27.50 unlimited plan connects through KDDI and SoftBank. HelloRoam's Japan plans also run on local Japanese networks, and its 7-day plans cost less, fixed or unlimited.
Holafly prices are in USD and come from holafly.com (September 2026). HelloRoam prices come from helloroam.com and show the 1GB fixed plan entry point. Bigger data tiers are available too.
Find Your eSIM Plan
Browse affordable eSIM data plans from NZ$1.77 for your next trip
Unlimited eSIM Plan
Stay connected across Mexico.
From
Unlimited eSIM Plan
Stay connected across Morocco.
From
Data eSIM Plan
Stay connected across United States.
From
NZ$4.93
Unlimited eSIM Plan
Stay connected across Japan.
From
Unlimited eSIM Plan
Stay connected across Turkey.
From
Unlimited eSIM Plan
Stay connected across China.
From

Asia
19 destinations1GB / 7-day eSIM Plan
Stay connected across Asia.
From
NZ$11.12

Africa
29 destinations1GB / 7-day eSIM Plan
Stay connected across Africa.
From
NZ$27.45

Europe
33 destinations1GB / 7-day eSIM Plan
Stay connected across Europe.
From
NZ$6.85

Middle East
11 destinations1GB / 7-day eSIM Plan
Stay connected across Middle East.
From
NZ$21.63

West Asia
6 destinations1GB / 7-day eSIM Plan
Stay connected across West Asia.
From
NZ$12.34

South America
20 destinations1GB / 7-day eSIM Plan
Stay connected across South America.
From
NZ$17.61

Global
127 destinations1GB / 7-day eSIM Plan
Stay connected across Global.
From
NZ$23.48
Where HelloRoam Comes Out Ahead for NZ Travellers
A much lower entry price.
HelloRoam fixed plans start at NZ$1.77. A 3-day Holafly plan costs US$10.90 in Mexico. For a quick weekend trip or a test run, HelloRoam costs a fraction of what Holafly charges.
Free hotspot on every plan
Connect your laptop, tablet, or travel partner's phone through your eSIM data. Hotspot works on phones that allow it and uses your plan's data. Holafly caps hotspot at 1GB per day on travel plans.
Both fixed AND unlimited plans
Light users save money with a 3GB or 5GB fixed plan. Heavy users grab unlimited. Holafly locks you into unlimited-only travel plans. You pay the same whether you use 500MB or 5GB in a day.
63 website languages vs 19.
HelloRoam's website comes in 63 languages. Holafly's website offers 19. Our support team also answers in your own language, any time of day or night.
31+ currencies with auto-detection
HelloRoam auto-detects your locale and shows prices in your local currency from 31+ options. Holafly's currency picker offers 25.
180-day refund on unactivated eSIMs.
HelloRoam offers a 180-day refund on unactivated eSIMs. Holafly offers a 6-month window with conditions. Refunds other than an unactivated eSIM can carry a US$3.50 admin fee, and some cases need screenshots or a support contact during your trip. HelloRoam keeps it simple.
Low-data emails + preflight reminders
On a fixed plan, HelloRoam emails you as your data runs low. You can then top up in time on plans that offer top-ups, or buy a new plan. A preflight reminder prompts you to activate your eSIM before boarding.
Branded carrier name display.
Your phone's status bar shows "HelloRoam" instead of a random local carrier name. You always know which line is your travel data.
Unlimited day slider + auto-configured APN
On unlimited plans, HelloRoam's day slider lets you pick how many days you buy before checkout. The APN configures automatically on activation. No manual network settings needed.
US$5.00 referral credits
Both the referrer and the friend receive US$5.00 in credits. Credits stack and apply at checkout. Enough credits mean zero-dollar checkout on shorter plans. Holafly uses a HolaCoins loyalty program that requires tiered earning before redemption.
How the Speeds Compare
Speed claims need real numbers. Here's what independent reviewers measured with Holafly across a range of countries in 2025 and 2026. Both providers connect to local carrier networks. Speed comes down more to your location and network congestion than to the eSIM brand.
Independent Holafly speed test results (2025-2026):
Destination
USA (AT&T)
China (CMCC)
France (Orange)
Turkey
UK (mixed carriers)
Europe (multi-country)
Holafly Download Speed
65 Mbps (weseektravel.com)
85 Mbps (esimdb.com)
52 Mbps (weseektravel.com)
54 Mbps (esimdb.com)
7.45-287 Mbps (TravelEsimExpert)
20-50 Mbps (WeSeekTravel)
Source
HelloRoam connects to local carrier networks in each country. Many destinations include 5G, and the network type varies by plan. A fixed plan runs until you use up its data or its validity ends. Independent speed benchmarks for HelloRoam are pending as the service launched in August 2025.
Both providers use eSIM technology on local carrier networks. Your speed depends on the carrier, your location and how busy the network is. When you compare an eSIM with a physical SIM card, the SIM type itself doesn't set your speed.
Pros and Cons
Holafly or HelloRoam: Which Fits Your Trip?
Choose HelloRoam if you:
- Want to pick the exact data amount for your trip and control spending
- Need free hotspot sharing on every plan for your laptop, tablet, or travel partner
- Want a website in 63 languages (Holafly's is in 19) and support that answers in your own language
- Want a 180-day refund window on unactivated eSIMs
- Need both fixed and unlimited options for the same destination
- Value low-data emails on fixed plans and a recommended plan on each destination page
- Want US$5.00 referral credits and express checkout with Apple Pay, Google Pay and PayPal

Choose Holafly if you:
- Want unlimited data without tracking your usage at all
- Travel mainly in Europe or Latin America where Holafly has strong carrier partnerships
- Prefer a large brand that has sold 25M+ eSIMs worldwide
- Want the "Always On" 1GB free backup data feature across 70+ countries
The App Experience
HelloRoam App (iOS 4.7/5):
Browse fixed and unlimited plans side by side, with unlimited plans in most destinations
Data usage dashboard with circular progress and a Top up button on eligible plans
Interactive data calculator that estimates GB needed based on trip activities
Goldilocks pick highlights one recommended plan on each destination page
A day slider sets the length of unlimited plans before you check out
US$5.00 referral credits for both referrer and friend (zero-dollar checkout when credits cover the plan)
Buy for someone else: send a QR code directly to another person's email

Auto-configured APN on activation (no manual network settings)
Website in 63 languages, with 31+ auto-detected currencies
Preflight notification reminds you to activate before boarding
Low-data email on fixed plans, so you can top up in time on plans that offer top-ups, or buy a new plan
Built-in device compatibility checker on every country page
Express checkout: Apple Pay, Google Pay, PayPal. Cards: Visa, Mastercard, Amex, JCB, UnionPay
Holafly App (iOS 4.8/5, Android 4.8/5):
Clean interface for browsing unlimited plans by destination
HolaCoins loyalty program with tiered rewards (Silver, Gold, Platinum)
"Always On" 1GB free backup data in 70+ countries
Fast QR code delivery
Top-up feature to extend existing plans

App insight: Holafly's app does one job well: buy unlimited, scan the QR code, go. HelloRoam's app handles more (two plan types, a recommended plan on each destination page, a data calculator and a trip slider) while keeping setup simple.
Coverage and Network Comparison
Global coverage
185+ countries with 212+ verified carrier networks. Coverage built around the destinations travellers actually visit, not just contractual partner counts.
Carrier branding
Your phone shows "HelloRoam" in the status bar. You know exactly which service is active.
Instant connectivity
No manual network settings needed. Your eSIM connects to a local carrier the moment you land.
Free hotspot
Share your connection with a laptop or travel companion at no extra cost. Hotspot works on every plan, on phones that allow it, and uses your plan data.
City pages
Dedicated pages for popular travel cities, not just countries, each showing the plans that work there.
24/7 support
Reach us 24/7 by live chat, WhatsApp, in-app messaging, or email at help@helloroam.com.
Wide global reach
Holafly eSIMs cover 200+ destinations, with single-plan access to 142 countries on the Global eSIM. You cross borders without switching plans.
Unlimited data plans
Every Holafly destination plan comes with unlimited data, so heavy users do not count gigabytes on a single-country trip. Fair use applies.
Always On backup
Each Holafly eSIM adds 1GB of free backup data every 30 days, valid in 70+ countries. You stay online if your main plan runs out.
Strong Europe and Latin America coverage
Holafly has built carrier partnerships across Europe, Latin America, and the Caribbean.
25M+ eSIMs sold
Holafly has sold 25M+ eSIMs worldwide, a large real-world track record across popular travel destinations.
24/7 support
Holafly runs round-the-clock chat and email support.
Is Holafly Legit?
"Is Holafly legit" and "is Holafly worth it" are two of the most-searched questions about the brand from NZ travellers. Here's the honest answer.
Holafly is a legitimate company
Holafly has sold 25M+ eSIMs worldwide. It is a real, working eSIM business. Holafly is not a scam.
According to Trustpilot (September 2026), Holafly holds a 4.7/5 rating from 112,000+ reviews.
The volume shows real scale. A separate profile for shop.holafly.com scores 2.8/5, but from only 4 reviews.
App Store Ratings:
iOS: 4.8/5 from 38K+ ratings. Android: 4.8/5 from 85K+ reviews.
Security note:
The 5% of 1-star Trustpilot reviews report three problems. eSIMs fail in some regions, such as the Bahamas and some remote areas. US traffic routing from Asia adds high latency. Refund terms for used plans are strict.
HelloRoam trust signals
180-day refund on unactivated eSIMs. PCI DSS Level 1 payment security via Stripe. $0 activation fees. No hidden charges.
Publisher disclosure:
HelloRoam publishes this comparison. We present verified pricing, real Trustpilot data, and cited independent speed tests. Where Holafly wins (brand trust, review volume, "Always On" feature), we say so.
Will Your Phone Work?
Both HelloRoam and Holafly run on the same set of eSIM-compatible phones. Your device needs to be carrier-unlocked. An eSIM works exactly like a physical SIM for data, it's just built into your phone already. No swapping required.
iPhone: XS, XS Max, XR and newer (2018+). iPhone 13 and later support two active eSIMs. In mainland China, only the iPhone 18 Pro, 18 Pro Max, 17e and Air support eSIM. Some models sold in Hong Kong and Macao use two nano-SIM cards instead.
Samsung: most Galaxy S20 and newer (not the S20 FE or S21 FE). Galaxy Z Fold/Flip series. Galaxy A54 and A55.
Google Pixel: Pixel 4 and newer, plus some Pixel 3 and 3a models.
Other Android: OnePlus 11, 12, 13. Motorola Razr series. Xiaomi 13 and newer.
HelloRoam advantage: every country page has a built-in device compatibility checker. Search by brand and model before you buy, no separate page to dig through. Holafly's device checker sits on its own separate page.

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HelloRoam vs Mint Mobile
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Frequently Asked Questions
It depends on how you travel, but HelloRoam suits most travellers who want choice. HelloRoam plans start from NZ$1.77. It sells fixed data plans in 185+ countries and unlimited day plans in most of them. Its support is there 24/7 on WhatsApp and live chat, and it answers in your own language. Holafly sells unlimited day plans only. It lists more than 200 destinations, a count that includes regions and US states. If you want plan choice, with hotspot included wherever your phone allows it, HelloRoam is the better fit.
HelloRoam offers fixed data plans across 185+ countries and unlimited day plans in most of them. Holafly sells unlimited plans only. Every HelloRoam plan also comes with 24/7 help on WhatsApp and live chat, in your own language, at no extra charge. For most trips, the choice of plan type is the main difference.
Holafly's unlimited plans have no set data amount, but a fair use policy applies on all its travel plans, and hotspot sharing is capped at 1GB a day. HelloRoam's unlimited plans also come with fair use. If you'd rather know exactly what you're getting, HelloRoam also sells fixed plans with a set amount of data.
Both offer support around the clock. HelloRoam's team is there 24/7 on live chat, WhatsApp and email, and it answers you in your own language. Holafly offers round-the-clock chat, WhatsApp and email support, but it doesn't say which languages its team covers. The HelloRoam website itself comes in 63 languages. If you need help at 2am in Bangkok or Tokyo, you can reach either provider by chat or WhatsApp.
Holafly's fair use policy applies to all its unlimited travel plans. A fair use policy lets a provider slow your speed after very heavy use. Holafly also caps hotspot sharing at 1GB a day on travel plans. HelloRoam's unlimited plans have a fair use policy too. HelloRoam also sells fixed data plans, so you can buy a set amount of data and know exactly what you're paying for. That's handy on a longer OE.
Holafly's main downsides are no fixed data plans, a 1GB daily hotspot cap on travel plans, and a destination count that includes regions and US states. Holafly sells only unlimited day plans, so light users pay for data they never use. On a short trip, or if you only use a little data, you usually pay less with a HelloRoam fixed plan.
Yes. Holafly sells unlimited day plans for Japan on the KDDI and SoftBank networks, with a fair use policy. HelloRoam also covers Japan, with both fixed and unlimited plans, which gives you more choice for a short visit or a longer working holiday.
No. You install one Holafly eSIM on one phone, and it works on that device only. An eSIM can't be moved to another device once installed. HelloRoam also installs on one device per purchase, but HelloRoam plans support hotspot where your phone allows it, so you can connect a second device through your phone. Holafly allows hotspot too, capped at 1GB a day on travel plans.
Yes, with a limit. Holafly travel plans let you share 1GB of data a day by hotspot. HelloRoam includes hotspot on every plan at no extra cost, so you can connect a laptop or tablet wherever your phone allows hotspot. HelloRoam sells fixed plans in 185+ countries, and unlimited day plans in most of them. Hotspot use still counts towards your plan's data. If you tether a laptop, this is one of the biggest differences between the two.
You pay one price for a set number of days, with no set data amount. A fair use policy applies, and hotspot sharing is capped at 1GB a day. The price depends on the destination and trip length, and longer plans cost less per day. HelloRoam sells both unlimited day plans and fixed data plans, so you can pick the type that suits your trip.
HelloRoam covers 185+ countries. Holafly lists more than 200 destinations, a count that includes regions and US states. Both cover popular stops like the UK, Japan, Thailand and France. If your itinerary includes somewhere less common, check each provider's list before you buy.
Not for light users or a week-long trip. For a week in France or Germany, Holafly's unlimited plan costs more than HelloRoam's week-long unlimited plan, and several times more than a HelloRoam 1GB fixed plan. Heavy users who stream video all day may like Holafly's simple pricing, so compare both providers' unlimited prices for longer trips. Light to moderate users usually pay less with HelloRoam, with no Holafly discount code needed.
Yes. Holafly works on every iPhone 15 model: the iPhone 15, 15 Plus, 15 Pro and 15 Pro Max all support eSIM. To add Holafly or HelloRoam on an iPhone 15, go to Settings, then Mobile Service, then Add eSIM, and scan the QR code. HelloRoam works on all iPhone 15 models across 185+ countries.
Yes, in some cases. Holafly accepts refund requests up to 6 months after purchase. An unactivated eSIM gets a full refund. In other cases, Holafly may give a partial or full refund, minus an admin fee, depending on how much data you've used. HelloRoam refunds unactivated eSIMs within 180 days. An eSIM can't be moved between devices once installed, so check the plan suits your trip and phone before you scan the QR code.
Holafly offers round-the-clock chat, WhatsApp and email support, but it doesn't publish which languages its support team covers. HelloRoam's support is there 24/7 by live chat, WhatsApp and email at help@helloroam.com, and it answers in your own language. If language matters to you, check before you buy from either provider.
Holafly's travel eSIMs are prepaid, with no contract. You buy a plan for a destination and a number of days, pay once and use it for your trip. Holafly also sells a separate monthly subscription called Holafly Plans. HelloRoam is prepaid with no contract or subscription across 185+ countries, so you only buy data when you need it.
Sometimes. Holafly takes refund requests up to 6 months after purchase, and an unactivated eSIM gets a full refund. In other cases, Holafly may give a partial or full refund, minus an admin fee, depending on how much data you've used. HelloRoam gives you a refund on unactivated eSIMs within 180 days. An eSIM can't be moved between devices once installed, so buy the plan for the phone you'll carry on your trip.
Holafly prices each plan by destination and number of days, and short plans cost more per day than long ones. For a week in Japan, the UK or France, a Holafly plan costs more than HelloRoam's week-long unlimited plan, and far more than a HelloRoam 1GB plan for the same week. Compare both before you book, and check whether a Holafly discount code actually beats HelloRoam's normal price for your trip.
Holafly is a real eSIM provider, not a scam. It says it has sold more than 25 million eSIMs, and its Trustpilot profile is rated Excellent from more than 112,000 reviews. HelloRoam and Holafly are both real providers. They differ on plan types, coverage and hotspot rules.
Yes. Holafly sells unlimited day plans for the USA, so you can use data without a local SIM card, and you can share 1GB a day by hotspot. HelloRoam also covers the USA, on the AT&T and Verizon networks, with both fixed data plans and unlimited day plans. That gives you more choice, depending on how much data you need.
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