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HelloRoam vs Holafly: which eSIM wins for NZ travellers in 2026?

Publisher disclosure: HelloRoam publishes this comparison. We've included the areas where Holafly comes out ahead, and we'd still recommend checking the details yourself before you book.

HelloRoam sells fixed and unlimited plans. Fixed plans start at NZ$1.77. Unlimited plans start at NZ$2.97 a day. A 3-day Holafly plan costs US$10.90 in Mexico. HelloRoam lets you use hotspot on every plan, on phones that allow it, while Holafly travel plans share 1GB of data a day by hotspot. The HelloRoam website is in 63 languages; Holafly's is in 19.

Destination tip: Flying to Japan for 7 days? HelloRoam's fixed plan starts at NZ$5.99/1GB. Holafly charges US$27.50 for the same week. If 1GB covers your week, you keep the difference. Put it toward a JR Rail pass instead.

Last updated:

HelloRoam Editorial Team

HelloRoam

4.7/5 App Store

185+ countries

Holafly

4.7/5 (112,000+ reviews)

200+ destinations

Quick Verdict: Holafly or HelloRoam, Which Suits NZ Travellers?

HelloRoam gives you something Holafly doesn't: choice. Fixed plans from NZ$1.77 mean a quick weekend trip doesn't cost you US$10.90. For a 7-day Japan trip, HelloRoam's 1GB plan costs NZ$5.99 against Holafly's US$27.50. That's real money back in your pocket. Both providers offer unlimited plans, but HelloRoam's unlimited starts at NZ$2.97/day and includes free hotspot on every plan.

HelloRoam backs every plan with a 180-day full refund on unactivated eSIMs. No screenshots needed. Just contact support. Holafly's refund window looks similar on paper (6 months), and it refunds an unactivated eSIM in full. Other Holafly refunds can carry a US$3.50 admin fee, and a connection refund needs a support contact during your trip.

Holafly has earned its reputation: it has sold 25M+ eSIMs worldwide. If you want a known brand with a proven track record, Holafly is a legitimate choice.

That simplicity comes with trade-offs: no fixed plans and hotspot capped at 1GB per day on travel plans. For light browsing on a short trip, Holafly works well. For laptop tethering or a trip that fits a fixed data plan, HelloRoam delivers more value at lower cost.

Quick Verdict: Holafly or HelloRoam, Which Suits NZ Travellers?
Holafly
HelloRoam
Overall Rating4.7/5 (Trustpilot, 112,000+ reviews)4.7/5 (iOS App Store)
Countries200+ destinations (includes regions)185+ countries, 212+ networks
Starting PriceUS$10.90 (3-day unlimited, Mexico)NZ$1.77 (fixed) / NZ$2.97/day (unlimited)
iOS App Rating4.8/5 (38K+ ratings)4.7/5
Best ForUnlimited-only simplicityFlexible plans, budget control, hotspot users

Holafly vs HelloRoam full feature comparison table

Holafly vs HelloRoam full feature comparison table
Feature
Holafly
HelloRoam
Winner
Countries Covered200+ destinations (includes regions/states)185+ countries, 212+ networks
Holafly
Pricing modelUnlimited daily only (travel plans)Fixed + unlimited daily
HelloRoam
Starting PriceUS$10.90 (3-day unlimited, Mexico)NZ$1.77 (fixed) / NZ$2.97/day (unlimited)
HelloRoam
Data Speeds4G/LTE + 5G4G/LTE + 5G (varies by country)
Tie
Unlimited DataYes (all travel plans, fair use applies)Yes (daily plans)
Tie
Fixed Data PlansNoYes (sizes vary by country)
HelloRoam
Hotspot/TetheringCapped at 1GB/day on travel plansFree on all plans, where the phone allows it
HelloRoam
iOS App Rating4.8/5 (38K+ ratings)4.7/5
Tie
Android App Rating4.8/5 (85K+ reviews)No public rating yet
Holafly
Trustpilot Rating4.7/5 (112,000+ reviews)Growing (launched August 2025)
Holafly
Support24/7 chat + WhatsApp + email24/7 live chat + in-app + WhatsApp + email (human agents)
Tie
Refund Policy6-month window (conditions apply, US$3.50 fee on some refunds)180-day refund (unactivated eSIMs)
HelloRoam
Languages19 website languages63 website languages
HelloRoam
Currencies25 currencies31+ with auto-detection
HelloRoam
Data AlertsUsage shown in the Holafly appLow-data email on fixed plans + preflight reminder
HelloRoam
Recommended PlanNo equivalentGoldilocks pick highlights one recommended plan
HelloRoam

HelloRoam wins on 9 out of 16 features. Holafly wins on 3 (brand trust, destination count and Android app rating). The remaining 4 are ties.

Holafly pricing by country: 7-Day plans compared

Holafly prices a 7-day travel plan between US$23.90 and US$27.50 depending on your destination. HelloRoam's 1GB, 7-day fixed plans in these six countries start at NZ$4.88. For the same week of travel, HelloRoam costs 85% to 90% less.

Unlimited against unlimited: HelloRoam's 7-day unlimited plans in the same six countries cost NZ$31.72 to NZ$39.22, against Holafly's US$23.90 to US$27.50.

Holafly's pricing is simple: one price per destination, no tracking required. That simplicity has value. But you pay a premium for it regardless of how much data you actually use.

Holafly pricing by country: 7-Day plans compared
Destination
Holafly (7-day plan)
HelloRoam
Saving with HelloRoam
Winner
France
US$27.50From NZ$6.85/1GBUp to US$23.51 (85%)
HelloRoam
Japan
US$27.50From NZ$5.99/1GBUp to US$24.01 (87%)
HelloRoam
UK
US$27.50From NZ$4.88/1GBUp to US$24.66 (90%)
HelloRoam
Mexico
US$23.90From NZ$5.99/1GBUp to US$20.41 (85%)
HelloRoam
Thailand
US$27.50From NZ$5.99/1GBUp to US$24.01 (87%)
HelloRoam
Germany
US$27.50From NZ$4.88/1GBUp to US$24.66 (90%)
HelloRoam

Plans start from NZ$1.77 globally. On popular routes like the UK, Japan and France, 1GB plans cost NZ$4.88 to NZ$6.85. Holafly's price always buys an unlimited plan. HelloRoam's lowest price buys a fixed data package.

If a week of maps, messaging and light browsing fits in 1GB, HelloRoam's fixed plans save 85%+ on the same trip. Heavy data users may prefer an unlimited plan. HelloRoam offers unlimited day plans too, from NZ$2.97/day.

For Holafly eSIM Japan, the US$27.50 unlimited plan connects through KDDI and SoftBank. HelloRoam's Japan plans also run on local Japanese networks, and its 7-day plans cost less, fixed or unlimited.

Holafly prices are in USD and come from holafly.com (September 2026). HelloRoam prices come from helloroam.com and show the 1GB fixed plan entry point. Bigger data tiers are available too.

Find Your eSIM Plan

Browse affordable eSIM data plans from NZ$1.77 for your next trip

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Where HelloRoam Comes Out Ahead for NZ Travellers

A much lower entry price.

HelloRoam fixed plans start at NZ$1.77. A 3-day Holafly plan costs US$10.90 in Mexico. For a quick weekend trip or a test run, HelloRoam costs a fraction of what Holafly charges.

Free hotspot on every plan

Connect your laptop, tablet, or travel partner's phone through your eSIM data. Hotspot works on phones that allow it and uses your plan's data. Holafly caps hotspot at 1GB per day on travel plans.

Both fixed AND unlimited plans

Light users save money with a 3GB or 5GB fixed plan. Heavy users grab unlimited. Holafly locks you into unlimited-only travel plans. You pay the same whether you use 500MB or 5GB in a day.

63 website languages vs 19.

HelloRoam's website comes in 63 languages. Holafly's website offers 19. Our support team also answers in your own language, any time of day or night.

31+ currencies with auto-detection

HelloRoam auto-detects your locale and shows prices in your local currency from 31+ options. Holafly's currency picker offers 25.

180-day refund on unactivated eSIMs.

HelloRoam offers a 180-day refund on unactivated eSIMs. Holafly offers a 6-month window with conditions. Refunds other than an unactivated eSIM can carry a US$3.50 admin fee, and some cases need screenshots or a support contact during your trip. HelloRoam keeps it simple.

Low-data emails + preflight reminders

On a fixed plan, HelloRoam emails you as your data runs low. You can then top up in time on plans that offer top-ups, or buy a new plan. A preflight reminder prompts you to activate your eSIM before boarding.

Branded carrier name display.

Your phone's status bar shows "HelloRoam" instead of a random local carrier name. You always know which line is your travel data.

Unlimited day slider + auto-configured APN

On unlimited plans, HelloRoam's day slider lets you pick how many days you buy before checkout. The APN configures automatically on activation. No manual network settings needed.

US$5.00 referral credits

Both the referrer and the friend receive US$5.00 in credits. Credits stack and apply at checkout. Enough credits mean zero-dollar checkout on shorter plans. Holafly uses a HolaCoins loyalty program that requires tiered earning before redemption.

How the Speeds Compare

Speed claims need real numbers. Here's what independent reviewers measured with Holafly across a range of countries in 2025 and 2026. Both providers connect to local carrier networks. Speed comes down more to your location and network congestion than to the eSIM brand.

Independent Holafly speed test results (2025-2026):

Destination

USA (AT&T)

China (CMCC)

France (Orange)

Turkey

UK (mixed carriers)

Europe (multi-country)

Holafly Download Speed

65 Mbps (weseektravel.com)

85 Mbps (esimdb.com)

52 Mbps (weseektravel.com)

54 Mbps (esimdb.com)

7.45-287 Mbps (TravelEsimExpert)

20-50 Mbps (WeSeekTravel)

Source

HelloRoam connects to local carrier networks in each country. Many destinations include 5G, and the network type varies by plan. A fixed plan runs until you use up its data or its validity ends. Independent speed benchmarks for HelloRoam are pending as the service launched in August 2025.

Both providers use eSIM technology on local carrier networks. Your speed depends on the carrier, your location and how busy the network is. When you compare an eSIM with a physical SIM card, the SIM type itself doesn't set your speed.

Pros and Cons

Holafly or HelloRoam: Which Fits Your Trip?

Choose HelloRoam if you:

  • Want to pick the exact data amount for your trip and control spending
  • Need free hotspot sharing on every plan for your laptop, tablet, or travel partner
  • Want a website in 63 languages (Holafly's is in 19) and support that answers in your own language
  • Want a 180-day refund window on unactivated eSIMs
  • Need both fixed and unlimited options for the same destination
  • Value low-data emails on fixed plans and a recommended plan on each destination page
  • Want US$5.00 referral credits and express checkout with Apple Pay, Google Pay and PayPal
HelloRoam app home screen showing destination search on an iPhone

Choose Holafly if you:

  • Want unlimited data without tracking your usage at all
  • Travel mainly in Europe or Latin America where Holafly has strong carrier partnerships
  • Prefer a large brand that has sold 25M+ eSIMs worldwide
  • Want the "Always On" 1GB free backup data feature across 70+ countries

The App Experience

HelloRoam App (iOS 4.7/5):

Browse fixed and unlimited plans side by side, with unlimited plans in most destinations

Data usage dashboard with circular progress and a Top up button on eligible plans

Interactive data calculator that estimates GB needed based on trip activities

Goldilocks pick highlights one recommended plan on each destination page

A day slider sets the length of unlimited plans before you check out

US$5.00 referral credits for both referrer and friend (zero-dollar checkout when credits cover the plan)

Buy for someone else: send a QR code directly to another person's email

HelloRoam checkout screen showing plan selection and payment options

Auto-configured APN on activation (no manual network settings)

Website in 63 languages, with 31+ auto-detected currencies

Preflight notification reminds you to activate before boarding

Low-data email on fixed plans, so you can top up in time on plans that offer top-ups, or buy a new plan

Built-in device compatibility checker on every country page

Express checkout: Apple Pay, Google Pay, PayPal. Cards: Visa, Mastercard, Amex, JCB, UnionPay

Holafly App (iOS 4.8/5, Android 4.8/5):

Clean interface for browsing unlimited plans by destination

HolaCoins loyalty program with tiered rewards (Silver, Gold, Platinum)

"Always On" 1GB free backup data in 70+ countries

Fast QR code delivery

Top-up feature to extend existing plans

Holafly eSIM app screens showing destination browsing and plan selection

App insight: Holafly's app does one job well: buy unlimited, scan the QR code, go. HelloRoam's app handles more (two plan types, a recommended plan on each destination page, a data calculator and a trip slider) while keeping setup simple.

Coverage and Network Comparison

Global coverage

185+ countries with 212+ verified carrier networks. Coverage built around the destinations travellers actually visit, not just contractual partner counts.

Carrier branding

Your phone shows "HelloRoam" in the status bar. You know exactly which service is active.

Instant connectivity

No manual network settings needed. Your eSIM connects to a local carrier the moment you land.

Free hotspot

Share your connection with a laptop or travel companion at no extra cost. Hotspot works on every plan, on phones that allow it, and uses your plan data.

City pages

Dedicated pages for popular travel cities, not just countries, each showing the plans that work there.

24/7 support

Reach us 24/7 by live chat, WhatsApp, in-app messaging, or email at help@helloroam.com.

Is Holafly Legit?

"Is Holafly legit" and "is Holafly worth it" are two of the most-searched questions about the brand from NZ travellers. Here's the honest answer.

Holafly is a legitimate company

Holafly has sold 25M+ eSIMs worldwide. It is a real, working eSIM business. Holafly is not a scam.

According to Trustpilot (September 2026), Holafly holds a 4.7/5 rating from 112,000+ reviews.

The volume shows real scale. A separate profile for shop.holafly.com scores 2.8/5, but from only 4 reviews.

App Store Ratings:

iOS: 4.8/5 from 38K+ ratings. Android: 4.8/5 from 85K+ reviews.

Security note:

The 5% of 1-star Trustpilot reviews report three problems. eSIMs fail in some regions, such as the Bahamas and some remote areas. US traffic routing from Asia adds high latency. Refund terms for used plans are strict.

HelloRoam trust signals

180-day refund on unactivated eSIMs. PCI DSS Level 1 payment security via Stripe. $0 activation fees. No hidden charges.

Publisher disclosure:

HelloRoam publishes this comparison. We present verified pricing, real Trustpilot data, and cited independent speed tests. Where Holafly wins (brand trust, review volume, "Always On" feature), we say so.

Will Your Phone Work?

Both HelloRoam and Holafly run on the same set of eSIM-compatible phones. Your device needs to be carrier-unlocked. An eSIM works exactly like a physical SIM for data, it's just built into your phone already. No swapping required.

iPhone: XS, XS Max, XR and newer (2018+). iPhone 13 and later support two active eSIMs. In mainland China, only the iPhone 18 Pro, 18 Pro Max, 17e and Air support eSIM. Some models sold in Hong Kong and Macao use two nano-SIM cards instead.

Samsung: most Galaxy S20 and newer (not the S20 FE or S21 FE). Galaxy Z Fold/Flip series. Galaxy A54 and A55.

Google Pixel: Pixel 4 and newer, plus some Pixel 3 and 3a models.

Other Android: OnePlus 11, 12, 13. Motorola Razr series. Xiaomi 13 and newer.

HelloRoam advantage: every country page has a built-in device compatibility checker. Search by brand and model before you buy, no separate page to dig through. Holafly's device checker sits on its own separate page.

HelloRoam device compatibility checker showing iPhone and Android search results on a phone mockup

Get connected in 4 easy steps

How to Get Your eSIM

  1. 1

    Choose your destination

  2. 2

    Scan the QR code

    Scan QR code to install eSIM
  3. 3

    Install your eSIM

  4. 4

    Connect and go

    Connect instantly with HelloRoam
    Get it on Google Play
    Download on the App Store

Frequently Asked Questions

It depends on how you travel, but HelloRoam suits most travellers who want choice. HelloRoam plans start from NZ$1.77. It sells fixed data plans in 185+ countries and unlimited day plans in most of them. Its support is there 24/7 on WhatsApp and live chat, and it answers in your own language. Holafly sells unlimited day plans only. It lists more than 200 destinations, a count that includes regions and US states. If you want plan choice, with hotspot included wherever your phone allows it, HelloRoam is the better fit.

HelloRoam offers fixed data plans across 185+ countries and unlimited day plans in most of them. Holafly sells unlimited plans only. Every HelloRoam plan also comes with 24/7 help on WhatsApp and live chat, in your own language, at no extra charge. For most trips, the choice of plan type is the main difference.

Holafly's unlimited plans have no set data amount, but a fair use policy applies on all its travel plans, and hotspot sharing is capped at 1GB a day. HelloRoam's unlimited plans also come with fair use. If you'd rather know exactly what you're getting, HelloRoam also sells fixed plans with a set amount of data.

Both offer support around the clock. HelloRoam's team is there 24/7 on live chat, WhatsApp and email, and it answers you in your own language. Holafly offers round-the-clock chat, WhatsApp and email support, but it doesn't say which languages its team covers. The HelloRoam website itself comes in 63 languages. If you need help at 2am in Bangkok or Tokyo, you can reach either provider by chat or WhatsApp.

Holafly's fair use policy applies to all its unlimited travel plans. A fair use policy lets a provider slow your speed after very heavy use. Holafly also caps hotspot sharing at 1GB a day on travel plans. HelloRoam's unlimited plans have a fair use policy too. HelloRoam also sells fixed data plans, so you can buy a set amount of data and know exactly what you're paying for. That's handy on a longer OE.

App Store rating4.7/5

Get the app. Travel smarter.

Buy, activate, and track your eSIMs from anywhere, on any trip.

4.7
App Store rating
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