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HelloRoam vs Mint Mobile: which eSIM works for NZ travellers in 2026?

Publisher disclosure: HelloRoam publishes this comparison. We've included the areas where Mint Mobile comes out ahead, and we'd still recommend checking the details yourself.

Last updated:

HelloRoam Editorial Team

Mint Mobile

4.7/5 (242K ratings)

180+ countries

VS

HelloRoam

4.7/5 App Store

185+ countries

Destination tip: Heading to Japan? Mint Mobile's 10-day pass costs US$20 for 10GB, plus your monthly plan, which starts at US$15. That's US$35 or more in total. HelloRoam offers 10GB in Japan for NZ$27.45 as a one-off payment. The 10GB plan runs on a local Japanese network. No US plan required.

Quick Verdict: Mint Mobile or HelloRoam, Which Suits NZ Travellers?

HelloRoam is a dedicated travel eSIM provider with plans from NZ$1.77 across 185+ countries. There is no subscription, no monthly bill, and no daily roaming fee. You pay once and travel.

Mint Mobile is a solid budget US carrier. Its US$15/month introductory price on T-Mobile's 5G network works well for domestic calls and texts. T-Mobile acquired the brand for US$1.35 billion in May 2024. But Mint Mobile is not a travel eSIM provider. International data comes via an add-on pass that costs US$5-US$20 on top of your existing monthly subscription.

Quick Verdict: Mint Mobile or HelloRoam, Which Suits NZ Travellers?
Mint Mobile
HelloRoam
Overall Rating3.1/5 (Trustpilot, 15,000+ reviews)4.7/5 (iOS App Store)
Countries1 domestic + 180+ roaming add-on185+ (local carrier networks)
Starting PriceUS$15/mo domestic + US$5/day roamingPlans start from NZ$1.77 globally; 1GB plans on popular routes like the UK, Japan, and France cost NZ$4.88 to NZ$6.85
iOS App4.7/5 (242K ratings)4.7/5
Android App4.7/5 (66K+ ratings)No public rating yet
Best ForBudget US domestic plansInternational travel data

Mint Mobile eSIM vs HelloRoam: Feature-by-Feature Comparison

Mint Mobile eSIM vs HelloRoam: Feature-by-Feature Comparison
Feature
Mint Mobile
HelloRoam
Countries Covered1 domestic + 180+ via Minternational Pass185+ (local carrier networks)
NetworksT-Mobile US + roaming partners abroad212+ local carrier partnerships
Pricing ModelMonthly subscription + daily roaming add-onOne-time payment, no subscription
Starting PriceUS$15/mo domestic + US$5/day internationalPlans start from NZ$1.77 globally; 1GB plans on popular routes like the UK, Japan, and France cost NZ$4.88 to NZ$6.85
Data Speeds4G LTE / 5G domestic; throttled to 128 Kbps abroad after cap4G LTE / 5G local networks (varies by country)
Unlimited DataNo unlimited international dataUnlimited daily plans available from NZ$2.97/day
Fixed Data Plans1GB/3GB/10GB pass tiers (international only)Fixed plans, sizes vary by country
Hotspot/TetheringSee mintmobile.com for hotspot termsFree on all plans, where the phone allows it
Data Usage AlertsUsage shown in the Mint Mobile appLow-data email on fixed plans + preflight reminder
Plan RecommendationNoneOne recommended plan highlighted per destination + unlimited day slider
iOS App Rating4.7/5 (242K ratings)4.7/5
Android App Rating4.7/5 (66K+ ratings)No public rating yet
Trust Rating3.1/5 Trustpilot (15,000+ reviews), 7-day refund180-day refund (unactivated eSIMs)
Customer SupportPhone + chat, 5am-7pm Pacific, English only24/7 live chat + WhatsApp, in your own language
Delivery MethodeSIM or physical SIM (US only)Instant QR code via email
Refund Policy7-day money-back guarantee180-day refund (unactivated eSIMs)
LanguagesEnglish only63 website languages
CurrenciesUSD only31+ with auto-detection
Founded2015 (T-Mobile subsidiary since May 2024)Launched 2025 (Future Syncs, founded 2024)

HelloRoam wins on 15 out of 19 features. Mint Mobile leads on its Android app rating and its years in market, and the two tie on data speeds and the iOS app rating.

Pricing by Country: Mint Mobile vs HelloRoam

Mint Mobile requires an active subscription and charges US$5–US$20 for international passes on top of your monthly plan. HelloRoam offers a simple one-time payment with no subscription, monthly bill, or daily surcharge.

Pricing by Country: Mint Mobile vs HelloRoam
Destination
Mint Mobile
HelloRoam
Saving with HelloRoam
Winner
France
US$2010GB: NZ$24.02US$6.01 (30%)
HelloRoam
Japan
US$2010GB: NZ$27.45US$4.01 (20%)
HelloRoam
UK
US$2010GB: NZ$27.35US$4.07 (20%)
HelloRoam
Mexico
US$2010GB: NZ$42.21None on the pass price alone (Mint's monthly plan is extra)
Mint Mobile
Thailand
US$2010GB: NZ$17.11US$10.03 (50%)
HelloRoam
Germany
US$2010GB: NZ$21.87US$7.26 (36%)
HelloRoam

Mint Mobile's 10-day pass includes 10GB data, 500 minutes and 500 texts. That US$20 pass requires an active monthly plan, from US$15/mo. HelloRoam prices are for data-only eSIM plans. Keep your existing carrier for calls and texts while HelloRoam handles travel data. The table compares each country's HelloRoam 10GB plan with the US$20 pass.

Mint Mobile's 10-Day Minternational Pass covers 180+ countries at US$20 for 10GB, 500 minutes, and 500 texts. This pass requires an active Mint Mobile plan, from US$15/month for new customers who prepay. Prices verified June 2026 from mintmobile.com and helloroam.com.

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How the Speeds Stack Up

Real-world eSIM speed comes down to country, time of day, and carrier network. Here's what independent reviewers found.

HelloRoam speed data:

Local carrier networks: HelloRoam connects to local carrier networks in each country. Many destinations include 5G, and the network type varies by plan.

Plan types: Choose a fixed data plan or a day-based unlimited plan.

Independent benchmarks: Independent speed benchmarks for HelloRoam are pending as the service launched in August 2025. Speed varies by destination and carrier.

HelloRoam app showing speed test results on an iPhone mockup
Green fox mascot illustration holding a smartphone

Image source: mintmobile.com

Mint Mobile speed data

US domestic (Ookla Speedtest): 411 Mbps in Irvine CA, 58 Mbps in Boise ID. Typical range 79-357 Mbps on T-Mobile's 5G.

International: Mint Mobile throttles you to 128 Kbps once you reach your Minternational Pass data cap. At 128 Kbps, video calls and streaming are not usable.

Abroad network: International data routes through T-Mobile partner networks.

Where HelloRoam Comes Out Ahead for NZ Travellers

No subscription required.

HelloRoam is pay-as-you-go. Buy a plan when you travel, starting at NZ$1.77. Mint Mobile needs a prepaid plan of 3, 6, or 12 months before you can use international roaming. Plans start at US$15 a month.

180-day refund on unactivated eSIMs.

HelloRoam gives you 180 days to request a refund on unactivated eSIMs. Mint Mobile gives you 7 days.

63 website languages and 31+ currencies.

HelloRoam auto-detects your locale and shows prices in your currency. Mint Mobile is English-only, USD-only, and requires a US address to sign up.

Free hotspot on every plan.

HelloRoam includes free tethering on every plan, on phones that allow hotspot, so your laptop or tablet can share your travel data.

Low-data emails and preflight reminders.

On a fixed plan, HelloRoam emails you as your data runs low. It also reminds you to activate your eSIM before your flight. Mint Mobile shows your usage in its app.

One recommended plan per destination.

Each HelloRoam destination page highlights one recommended mid-to-large plan, kept under a set price cap. You also get a data calculator and a day slider for unlimited plans, so you see the price before you buy. Mint Mobile lacks these features.

24/7 live support with WhatsApp.

HelloRoam offers round-the-clock support in your own language. Mint Mobile support runs 5am-7pm Pacific.

City pages for popular destinations.

HelloRoam runs dedicated pages for popular travel cities. Visiting Tokyo, Barcelona, or Dubai? The city page shows the plans that work there.

US$5.00 referral credits.

Refer a friend and both of you earn US$5.00 in credits toward your next plan. Credits stack and can cover an entire checkout at $0 out of pocket.

Branded carrier identity.

Your phone displays "HelloRoam" as the carrier name (SPN), so you always know your travel eSIM is active and connected.

Pros and Cons

Who Should You Pick?

Choose HelloRoam if:

  1. Travel internationally more than once a year. One-time plans from NZ$1.77 save hundreds compared to daily roaming fees. No monthly bill between trips.
  2. Need coverage in 185+ countries. HelloRoam covers all of them with no US plan. Mint Mobile's 180+ country pass works only on top of a Mint Mobile monthly plan.
  3. Want unlimited data abroad. HelloRoam offers unlimited day plans from NZ$2.97/day. Mint Mobile caps international data at 1GB, 3GB or 10GB per pass.
  4. Don't have a US address. HelloRoam works for travellers from any country. Mint Mobile requires a US address and US phone number to sign up.
  5. Need multilingual support. HelloRoam support answers in your own language around the clock via WhatsApp and live chat. Mint Mobile support runs 5am-7pm Pacific.
  6. Want real buyer protection. HelloRoam's 180-day refund on unactivated eSIMs is far longer than Mint Mobile's 7-day window.
  7. Want to buy a plan for someone else. HelloRoam lets you send an eSIM as a gift to a fellow traveller. Mint Mobile has no equivalent feature.
HelloRoam app home screen showing destination search on an iPhone
Mint Mobile phone mockup on a green-gradient background

Choose Mint Mobile if:

  1. Need a cheap US domestic plan. Mint Mobile's unlimited plan starts at US$15/month when you prepay. For US calls, texts, and data, that's strong value.
  2. Rarely leave the United States. Mint's free Canada roaming and affordable passes cover short trips to neighboring countries.
  3. Want the T-Mobile 5G network. Mint Mobile gives full access to T-Mobile's nationwide 5G and LTE coverage for domestic US use.
  4. Need a full phone service. Mint Mobile bundles voice, SMS, and data as a complete carrier. HelloRoam is data-only for travel.

The App Experience

What the HelloRoam App Offers

The interactive data usage calculator estimates how many GB you need based on your activities. You stop guessing about plan sizes.

The Goldilocks pick highlights one recommended plan on each destination page.

Preflight notifications remind you to activate your eSIM before you board.

Low-data emails warn you before a fixed plan runs out.

The data dashboard shows how much data you've used and how much is left.

The device compatibility checker appears on every country page, not buried on a separate page.

Express checkout supports Apple Pay, Google Pay and PayPal. You can also pay by Visa, Mastercard, Amex, JCB or UnionPay card.

The buy-for-someone-else feature sends a QR code to another person's email.

HelloRoam app home screen showing destination search, Popular and Regions tabs, and destination cards for Brazil, Egypt, and France with Unlimited data badges
Mint Mobile app login screen showing the green BRING IT welcome page with Activate your SIM card and Order Starter Kit buttons

Image source: mintmobile.com

Mint Mobile App (iOS 4.7/5, Android 4.7/5):

Clean interface for managing your US domestic plan (calls, texts, data).

Minternational Pass purchase for international add-on data.

Hotspot management (subject to plan caps).

Account management: plan renewal, auto-pay, upgrade options.

Wi-Fi calling and text support for low-signal areas.

Insight: Mint Mobile's app is built for domestic US subscribers managing a monthly plan. HelloRoam's app is built for travellers instead: a recommended plan for each destination, a data calculator and preflight reminders before you fly. HelloRoam handles more of what an overseas trip actually needs, without making setup any harder.

Coverage and Network Comparison

Global coverage

185+ countries with 212+ verified carrier networks. Coverage built around the destinations travellers actually visit, not just contractual partner counts.

Carrier branding

Your phone shows "HelloRoam" in the status bar. You know exactly which service is active.

Instant connectivity

No manual network settings needed. Your eSIM connects to a local carrier the moment you land.

Free hotspot

Share your connection with a laptop or travel companion at no extra cost. Hotspot works on every plan, on phones that allow it, and uses your plan data.

City plans

Dedicated pages for popular travel cities, not just countries, each showing the plans that work there.

Is Mint Mobile Legit?

Mint Mobile is a US carrier backed by T-Mobile US, so it's a solid choice if you live there. For international travel, though, its options are a lot more limited, and NZ residents can't sign up at all.

Is Mint Mobile Legit?
Trust Factor
HelloRoam
Mint Mobile
Refund Policy180 days (unactivated eSIMs)7-day money-back guarantee
How You PayOne-off payment, no subscriptionMonthly US plan plus a daily roaming add-on
Payment SecurityPCI DSS Level 1 via StripeStandard carrier-grade (no published certification)
Languages63 languagesEnglish only
Support Availability24/7 WhatsApp + live chat5am-7pm Pacific, phone + chat
Review Score4.7/5 iOS App StoreAccording to Trustpilot (June 2026): 3.1/5 (15,000+ reviews)

Publisher Disclosure

This comparison is published by HelloRoam. We compete with Mint Mobile's international roaming product. All Mint Mobile data comes from mintmobile.com, WhistleOut, BestMVNO, Reviews.org, Android Authority, and the App Store/Play Store as of June 2026. We've presented verified data and honest analysis. Double-check pricing directly at mintmobile.com.

Will Your Phone Work?

Mint Mobile eSIM Compatibility

Mint Mobile supports eSIM on unlocked phones compatible with T-Mobile's bands. That includes iPhone XR and later, most Samsung Galaxy S20 and later models, Google Pixel 4 and later, and select Motorola and OnePlus devices. The first 5 eSIM activations within 12 months are free. Each one after that costs US$3.

HelloRoam Advantage

HelloRoam supports all standard eSIM-capable smartphones, including iPhones (XS and later), most Samsung Galaxy S20 and newer models (not the S20 FE or S21 FE), Google Pixel 4 and newer, and most modern Android flagships. Every country page has a device compatibility checker built in, so you can confirm your phone works before you buy. Every plan includes free hotspot on phones that allow it, so your laptop, tablet or travel companions can share your phone's data connection. HelloRoam auto-configures APN settings during installation, so there's no manual network setup.

HelloRoam device compatibility checker showing iPhone and Android search results on a phone mockup
9:41
Search your mobile
iPhone 16e, 16, 16 Plus, 16 Pro, 16 Pro Max
iPhone 15, 15 Plus, 15 Pro, 15 Pro Max
iPhone 14, 14 Plus, 14 Pro, 14 Pro Max
iPhone 13, 13 Mini, 13 Pro, 13 Pro Max
iPhone 12, 12 Mini, 12 Pro, 12 Pro Max
iPhone 11, 11 Pro, 11 Pro Max
iPhone XS, XS Max
Sharp
Vivo
Other

Key difference: HelloRoam takes the guesswork out. Search your exact phone model, get instant confirmation, and buy your plan. No band compatibility checks needed, auto-APN means zero manual setup.

Get connected in 4 easy steps

How to Get Your eSIM

  1. 1

    Choose your destination

  2. 2

    Scan the QR code

    Scan QR code to install eSIM
  3. 3

    Install your eSIM

  4. 4

    Connect and go

    Connect instantly with HelloRoam
    Get it on Google Play
    Download on the App Store

Common Questions

Mint Mobile is a US-only carrier. New Zealand residents cannot sign up because it requires a US mailing address, a US payment method, and a US phone number. HelloRoam has no such requirements. Travellers can buy a plan from anywhere in New Zealand, scan a QR code, and be connected in 185+ countries with no US account needed.

HelloRoam is a strong mint mobile alternative for NZ travellers who want affordable international data without a carrier contract. Plans start at NZ$1.77 with no monthly fees. Coverage includes Australia, the UK, Japan, Bali, Thailand, Fiji, and 185+ countries in total. There's no US account requirement, which is the main reason Mint Mobile isn't an option for most New Zealand residents.

Spark charges a daily rate for roaming in Australia, on top of your NZ plan, and that adds up over a long Sydney trip. HelloRoam charges one prepaid price instead, with Australia plans on the Telstra and Optus networks. Even on a short cross-Tasman trip, it's worth comparing the two.

One NZ charges daily rates for roaming on top of your plan. HelloRoam connects you to local 4G/5G networks for one payment. For a two-week OE across Europe or a month in Southeast Asia, daily One NZ charges usually cost far more than a HelloRoam plan for the same period.

It's worth it even for a short trip to Melbourne or Sydney. HelloRoam plans for Australia are a one-off payment, with no daily roaming charge adding up. You connect straight to Telstra or Optus as a local user instead of roaming through your NZ carrier.

App Store rating4.7/5

Get the app. Travel smarter.

Buy, activate, and track your eSIMs from anywhere, on any trip.

4.7
App Store rating
Scan to download the HelloRoam eSIM app for iOS and Android