Devices that support eSIM
Most phones from 2018 onwards support eSIM. Your device needs to be carrier-unlocked and eSIM compatible to use Hello Roam plans.
Smartphone
HelloRoam is available on most iPhones and many Android phones
- •iPhone 16e, 16, 16 Plus, 16 Pro, 16 Pro Max
- •iPhone 15, 15 Plus, 15 Pro, 15 Pro Max
- •iPhone 14, 14 Plus, 14 Pro, 14 Pro Max
- •iPhone 13, 13 Mini, 13 Pro, 13 Pro Max
- •iPhone 12, 12 Mini, 12 Pro, 12 Pro Max
- •iPhone 11, 11 Pro, 11 Pro Max
- •iPhone XS, XS Max
- •iPhone XR
- •iPhone SE (2nd Gen 2020, 3rd Gen 2022)
iPhones sold in mainland China do not support eSIMs, while only some iPhone models sold in Hong Kong and Macau offer this feature. If you purchased an iPhone in one of these countries, check your device's eSIM compatibility before installing a dedicated app.
- •Galaxy S25, S25+, S25 Ultra, S25 Edge
- •Galaxy S24, S24+, S24 Ultra, S24 FE
- •Galaxy S23, S23+, S23 Ultra, S23 FE
- •Galaxy S22, S22+, S22 Ultra
- •Galaxy S21, S21+, S21 Ultra
- •Galaxy S20, S20+, S20 Ultra
- •Galaxy Z Fold 7, Z Fold 6, Z Fold 5, Z Fold 4, Z Fold 3, Z Fold 2
- •Galaxy Z Flip 7, Z Flip 7 FE, Z Flip 6, Z Flip 5, Z Flip 4, Z Flip 3
- •Galaxy Note 20, Note 20 Ultra
- •Galaxy A56, A55, A54, A36, A35, A23
- •Galaxy XCover7 Pro
Samsung devices must be carrier-unlocked to use eSIM. Devices purchased from certain carriers may have eSIM functionality disabled.
- •Pixel 10, 10 Pro, 10 Pro XL, 10 Pro Fold
- •Pixel 9, 9a, 9 Pro, 9 Pro XL, 9 Pro Fold
- •Pixel 8, 8a, 8 Pro
- •Pixel Fold
- •Pixel 7, 7a, 7 Pro
- •Pixel 6, 6a, 6 Pro
- •Pixel 5, 5a 5G
- •Pixel 4, 4a, 4a 5G, 4 XL
- •Pixel 3, 3a, 3 XL, 3a XL
- •Pixel 2, 2 XL
Google Pixel devices purchased in Australia, Taiwan, and Japan may not support eSIM. Please verify your device compatibility before purchase.
- •Razr (2025), Razr+ (2025), Razr Ultra (2025)
- •Razr 60, Razr 50, Razr 50 Ultra
- •Razr 40, Razr 40 Ultra
- •Razr 2024, Razr+ 2024, Razr 2022, Razr 2019, Razr 5G
- •Edge 60, Edge 60 Pro, Edge 60 Fusion, Edge 60 Stylus
- •Edge 50, Edge 50 Pro, Edge 50 Ultra, Edge 50 Neo, Edge 50 Fusion
- •Edge 40, Edge 40 Pro, Edge 40 Neo
- •Edge+, Edge+ (2022), Edge+ (2023)
- •Edge (2022), Edge (2023), Edge (2024)
- •Moto G (2024), Moto G (2025)
- •Moto G34, G35, G53, G54, G54 Power, G55, G75, G84, G85, G86
- •Moto G52J 5G, G53J 5G, G53Y 5G
- •Moto G Power (2024), G Power 5G (2024)
- •Moto G Stylus 5G (2023), G Stylus 5G (2024)
- •ThinkPhone 25
Motorola eSIM availability varies by region. Ensure your device is carrier-unlocked and purchased in a region that supports eSIM functionality.
- •Find X8, Find X8 Pro
- •Find X5, Find X5 Pro
- •Find X3, Find X3 Pro
- •Find N2 Flip, Find N5
- •Reno 14, Reno 14 Pro
- •Reno 9A, Reno 6 Pro 5G, Reno 5A
- •A77, A55s 5G
Oppo eSIM support is limited to specific regions. Check with your carrier and verify your device's eSIM capability before installation.
- •Xiaomi 15, 15 Ultra
- •Xiaomi 14, 14 Pro, 14T, 14T Pro
- •Xiaomi 13, 13 Pro, 13 Lite, 13T, 13T Pro
- •Xiaomi 12T Pro
- •Redmi Note 14 Pro, 14 Pro+, 14 Pro 5G, 14 Pro+ 5G
- •Redmi Note 13 Pro, 13 Pro+
- •Redmi Note 11 Pro 5G
- •Poco X7
Xiaomi devices sold in mainland China typically do not support eSIM. International models may vary in eSIM availability by region.
- •Huawei Pura X Foldable
- •Huawei Pura 70 Pro
- •Huawei 80 Pro, 80 Pro+, 80 Ultra
- •Huawei Mate 40 Pro
- •Huawei P40, P40 Pro
Huawei devices sold in certain regions may have limited eSIM support. Check with your carrier for compatibility.
- •Xperia 1 VII, 1 VI, 1 V, 1 IV
- •Xperia 5 V, 5 IV
- •Xperia 10 VI, 10 V, 10 IV, 10 III Lite
- •Xperia Ace III
Sony Xperia eSIM availability varies by region and carrier. Verify compatibility before purchase.
- •Honor 400, 400 Pro, 400 Lite
- •Honor 200, 200 Pro
- •Honor 90, Honor 50
- •Honor Magic7 Pro, Magic7 Lite
- •Honor Magic6 Pro, Magic6 Pro RSR
- •Honor Magic5 Pro
- •Honor Magic4 Pro
- •Honor Magic V5, Magic V3, Magic V2, Magic Vs3
- •Honor X8
Honor eSIM support varies by model and region. Check device specifications and carrier support before purchase.
- •OnePlus 13, 13R, 13T
- •OnePlus 12
- •OnePlus 11
- •OnePlus Open
OnePlus eSIM support is available on select models. Ensure your device is carrier-unlocked for eSIM functionality.
- •Vivo X200, X200 Pro, X200s, X200 FE
- •Vivo X100 Pro
- •Vivo X90 Pro
- •Vivo V50, V40, V40 Lite
- •Vivo V29, V29 Lite 5G
Vivo eSIM availability varies by region. Some versions may be incompatible: check your phone's manual.
- •Nokia G60 5G
- •Nokia X30 5G
- •Nokia XR21
Nokia eSIM support is limited to select models. Verify carrier compatibility in your region.
- •Rakuten Hand 5G
- •Rakuten Hand
- •Rakuten Big, Big-S
- •Rakuten Mini
Rakuten devices are primarily available in Japan. eSIM support may be limited outside Japan.
- •AQUOS R10, R9, R9 Pro, R8, R8 Pro, R8s Pro, R7
- •AQUOS sense9, sense8, sense7, sense7 plus, sense6, sense6s
- •AQUOS sense4 lite
- •AQUOS wish3, wish2, wish
- •AQUOS zero6
- •Simple Sumaho 6
Sharp AQUOS devices are primarily available in Japan. eSIM availability varies by model and carrier.
- •Fairphone 5
- •Fairphone 4
Fairphone devices support eSIM in most regions. Verify carrier compatibility before purchase.
- •Nothing Phone (3)
- •Nothing Phone (3a) Pro
- •Nothing Phone Pro
Nothing Phone eSIM support varies by region and carrier. Check compatibility before purchase.
- •TCL 60, 60 XE NxtPaper
- •TCL 50 5G, 50 NxtPaper, 50 Pro NxtPaper
- •TCL 40 XL
TCL eSIM support is available on select models. Verify carrier compatibility in your region.
- •Realme 14 Pro+
- •Realme GT 7
Realme eSIM support is limited to select models. Check device specifications before purchase.
- •ASUS Zenfone 12 Ultra
- •ASUS ZenFone Max Pro M1, Max Pro M2
ASUS eSIM support varies by model and region. Verify compatibility before purchase.
- •Hammer Explorer PRO
- •Hammer Blade 3, Blade 5G
- •Hammer Construction
- •myPhone NOW eSIM
Hammer rugged devices support eSIM in select regions. Verify carrier compatibility.
- •T-Mobile Revvl 7
- •T-Mobile Revvl 7 Pro
T-Mobile Revvl devices support eSIM on T-Mobile network.
- •Surface Duo, Duo 2
- •ZTE nubia Flip2
- •Alcatel V3 Ultra
- •Nuu X5
- •DOOGEE V30
- •Gigaset GX4 PRO
- •EVOLVEO StrongPhone G9
- •Gemini PDA 4G+Wi-Fi
- •Razer Edge 5G
Availability and carrier support varies by device and region. Please verify compatibility before purchase.
FAQs
To check if your phone supports eSIM, go to Settings → Cellular (iPhone) or Settings → Network & Internet (Android) and look for 'Add eSIM' or 'SIM card manager' options. Most flagship phones released after 2018 support eSIM, including iPhone XS and newer, Samsung Galaxy S20+, Google Pixel 3+, and many modern Android devices. You can also dial *#06# to see if an EID (eSIM identifier) appears.
eSIM-compatible devices include: **Smartphones** - iPhone XS/XR and newer (2018+), Samsung Galaxy S20+ series, Google Pixel 3+, OnePlus 9+, Xiaomi 12T Pro+, Oppo Find X3/X5 Pro, Motorola Razr series. **Tablets** - iPad Pro 11" (1st gen+), iPad Pro 12.9" (3rd gen+), iPad Air (3rd gen+), iPad mini (5th gen+), Samsung Galaxy Tab S9 series. **Smartwatches** - Apple Watch Series 3+ (cellular), Samsung Galaxy Watch 4/5/6, Google Pixel Watch 1/2. **Laptops** - Select Microsoft Surface, Lenovo ThinkPad, Dell Latitude, HP Elite models with Windows 10/11. Device must be carrier-unlocked.
No, only iPhone XS, iPhone XS Max, iPhone XR, and all newer models released from September 2018 onwards support eSIM. Supported iPhones include the entire iPhone 11, 12, 13, 14, 15, and 16 series. Older models like iPhone X, 8, 7, 6, and SE (1st generation) do NOT support eSIM. iPhone SE (2nd generation 2020) and SE (3rd generation 2022) DO support eSIM. Important exception: iPhones purchased in mainland China and Hong Kong do not support eSIM even if they are newer models. Your iPhone must run iOS 12.1 or later and be carrier-unlocked to use eSIM.
Samsung Galaxy phones with eSIM support include: **S Series** - Galaxy S20, S20+, S20 Ultra, S21 series, S22 series, S23 series, S24 series, S25 series. **Z Series** - Galaxy Z Fold 2/3/4/5/6/7, Galaxy Z Flip/3/4/5/6/7. **Note Series** - Galaxy Note 20, Note 20 Ultra. **A Series (select models)** - Some Galaxy A54, A55, A56 variants (region-dependent). Samsung phones must run Android 10 (One UI 2.0) or newer, be carrier-unlocked, and have eSIM enabled for your region. Some regional variants (especially Asian models) may not support eSIM even if the global version does—verify your specific model number.
Yes, all Google Pixel phones from Pixel 2 onwards support eSIM technology: Pixel 2/2 XL, Pixel 3/3 XL/3a/3a XL, Pixel 4/4 XL/4a/4a 5G, Pixel 5/5a, Pixel 6/6 Pro/6a, Pixel 7/7 Pro/7a, Pixel 8/8 Pro/8a, Pixel 9/9a/9 Pro/9 Pro XL/9 Pro Fold, Pixel 10 series, and Pixel Fold. Pixel phones run stock Android with native eSIM support and can store up to 4-10 eSIM profiles depending on the model. Pixel 7 and newer models support dual eSIM (two eSIMs active simultaneously without a physical SIM). Your Pixel must be carrier-unlocked to install third-party eSIM from HelloRoam. eSIM setup is located under Settings > Network & Internet > SIMs.
Yes, select iPad models with cellular connectivity support eSIM: **iPad Pro** - 11-inch (all generations), 12.9-inch (3rd generation 2018 and later), 13-inch (M4). **iPad Air** - 3rd generation (2019) and newer, 11-inch (M2), 13-inch (M2). **iPad** - 7th generation (2019) and newer. **iPad mini** - 5th generation (2019) and newer. WiFi-only iPad models do NOT support eSIM—you need the cellular (WiFi + Cellular) variant. Your iPad must run iPadOS 12.1 or later. Install eSIM via Settings > Cellular Data > Add a New Plan. Note: Some cellular iPads use physical nano-SIM only (older models before 2018)—verify your specific iPad model supports eSIM before purchasing.
Yes, Apple Watch with cellular connectivity supports eSIM starting from Series 3 (GPS + Cellular) released in September 2017. Supported models include: Apple Watch Series 3/4/5/6/7/8/9/10 (cellular versions), Apple Watch SE (1st and 2nd generation cellular), and Apple Watch Ultra/Ultra 2. Your Apple Watch eSIM is separate from iPhone eSIM—it requires its own cellular plan from your carrier (typically $10/month add-on line). HelloRoam eSIM is designed for iPhone/iPad data, not Apple Watch. For international travel, Apple Watch uses your paired iPhone's eSIM connection rather than its own international plan.
Yes, OnePlus phones starting from OnePlus 9 series support eSIM with OxygenOS 11 or newer. Supported models include: OnePlus 9, 9 Pro, 9RT, OnePlus 10 Pro, 10T, OnePlus 11, 11R, OnePlus 12, OnePlus 13 series, and OnePlus Open. OnePlus Nord models and older OnePlus devices (OnePlus 8 and earlier) generally do NOT support eSIM. eSIM support on OnePlus varies significantly by region—North American and European variants typically support eSIM, while Chinese and Indian variants often do not. Verify your specific model variant before purchasing. Access eSIM settings via: Settings > Mobile Network > SIM Card Manager > Add eSIM.
Yes, select laptops with LTE/5G cellular capability support eSIM: **Microsoft Surface** - Surface Pro X, Pro 9/8/7+, Surface Go 3/2, Surface Duo 2. **Lenovo** - ThinkPad X1 Carbon Gen 9, X1 Titanium Yoga, X1 Fold/Nano, X12 Detachable, Ideapad Flex 5G. **Dell** - Latitude 9510/9440/9420/9410, Latitude 7440/7410/7320/7310. **HP** - Elite Dragonfly G2, Elite Folio 13, Elitebook/Probook/Zbook G5, Spectre Folio 13, Spectre x360. **Acer/ASUS** - Select TravelMate, Swift, VivoBook, NovaGo models. Requirements: Windows 10 or 11, LTE/5G modem, carrier-unlocked. Setup via: Settings > Network & Internet > Cellular > Add eSIM. WiFi-only laptops cannot use eSIM.
**iPhone/iPad**: Go to Settings > General > About and look for 'EID' (eSIM Identifier) or IMEI2. If EID appears, eSIM is supported. Alternatively, Settings > Cellular > Add Cellular Plan should appear on eSIM devices. **Android**: Dial *#06# and check if 'EID' appears alongside IMEI. Or go to Settings > About Phone > Status and look for EID. Also check Settings > Network & Internet > SIMs for 'Add eSIM' option. **Alternative methods**: Check manufacturer's official specifications page for your exact model number. Contact your carrier to verify carrier lock status—carrier-locked devices may have eSIM disabled. Verify your device wasn't purchased in China/Hong Kong (where eSIM is often disabled).
No, only select Android phones released from 2018 onwards with Android 9.0 (Pie) or later support eSIM. eSIM support is NOT universal across Android—it depends on manufacturer, model, and regional variant. High-end flagship Android phones typically support eSIM (Samsung Galaxy S/Z series, Google Pixel, OnePlus flagship), while budget and mid-range models often lack eSIM. Even within the same model line, some regional variants support eSIM while others don't (e.g., Xiaomi global vs Chinese variants). Always verify your specific device model number on the manufacturer's official specifications page before assuming eSIM support.
No, eSIM requires dedicated hardware (embedded Universal Integrated Circuit Card chip) built into the device's motherboard during manufacturing. You CANNOT add eSIM capability to older phones through software updates, accessories, or modifications. Phones without eSIM hardware (iPhone X and earlier, Samsung Galaxy S10 and earlier, most phones before 2018) will never support eSIM regardless of software updates. If your current device doesn't support eSIM, you must upgrade to a newer eSIM-compatible phone (iPhone XS+ from 2018, Samsung S20+ from 2020, Google Pixel 3+ from 2018) to use HelloRoam eSIM plans.
Select Xiaomi flagship models support eSIM, but availability is highly regional. **Global variants with eSIM**: Xiaomi 12T Pro, Xiaomi 13 series, Xiaomi 13T/13T Pro, Xiaomi 14 series, Xiaomi 15 series, Redmi Note 14 Pro/Pro+ (global versions). **Chinese variants typically do NOT support eSIM** even for the same model. Xiaomi eSIM requires MIUI 12+ or HyperOS. Budget Redmi and Poco series generally lack eSIM support. Verify your exact model and regional variant before purchasing HelloRoam eSIM.
Select flagship Oppo and Vivo phones support eSIM. **Oppo**: Find X3 Pro, Find X5 Pro, Find X8/X8 Pro, Find N2 Flip, Find N5 (global variants). **Vivo**: X90 Pro, X100 Pro, X200 series, V40/V50 series (international versions). Chinese domestic versions typically do NOT support eSIM. Both brands require ColorOS 12+ (Oppo) or Funtouch OS 13+ (Vivo). Mid-range A-series and Y-series models lack eSIM. Always verify your specific regional variant supports eSIM before purchasing.
Yes, Motorola's foldable and select flagship models support eSIM: Motorola Razr (2019/2020/5G/2022/2023/2024/2025), Razr 40/40 Ultra, Razr 50/50 Ultra, Razr 60, Motorola Edge+ (2020/2022/2023), Edge 40/40 Pro/40 Neo, Edge 50 series, Edge 60 series, ThinkPhone 25, and select Moto G models (G34, G35, G53-G86 series). Budget Moto E series do NOT support eSIM. Motorola eSIM requires Android 10+ and carrier-unlocked device. Access eSIM via: Settings > Network & Internet > Mobile network > Advanced > Carrier.
Yes, Sony Xperia phones support eSIM on select models: **Xperia 1 series** - 1 IV, 1 V, 1 VI, 1 VII. **Xperia 5 series** - 5 IV, 5 V. **Xperia 10 series** - 10 IV, 10 V, 10 VI, 10 III Lite. **Xperia Ace III**. Sony Xperia eSIM availability varies by region and carrier—verify compatibility before purchase.
**Contact your carrier**: Call or visit carrier's website to request unlock. Most carriers unlock devices after: (1) Device is fully paid off, (2) Account in good standing for 60+ days, (3) Device not reported lost/stolen. **Verify unlock status**: iPhone - Settings > General > About > Carrier Lock (should say 'No SIM restrictions'). Android - Insert different carrier SIM, if it works, phone is unlocked. **Timeline**: Usually 2-5 business days. Some carriers unlock instantly online. **Note**: Unlocking is free for eligible devices. If carrier refuses, contact regulatory authority in your country.
Same phone model may have different eSIM support based on region. **Example**: Galaxy S24 sold in US/Europe supports eSIM, but Asian variants may not. **Regional differences**: Chinese models (usually no eSIM), Hong Kong models (often no eSIM), Global/International models (eSIM supported), US carrier models (eSIM supported). Always check your device's model number (Settings > About) against manufacturer specifications for your specific region before purchasing eSIM.
Yes, most eSIM phones support **Dual SIM Dual Standby (DSDS)** - one physical SIM + one eSIM active simultaneously. Use physical SIM for home carrier (calls/texts) and eSIM for data when traveling. **Setup**: Keep both SIMs active, set eSIM as 'Preferred for Mobile Data', disable data roaming on physical SIM to avoid charges. iPhone 13+ and Pixel 7+ support dual eSIM (two eSIMs active without physical SIM).
Most devices can store 5-10 eSIM profiles but only 1-2 can be active simultaneously. **iPhone**: Store 8-10 eSIM profiles, activate 1 eSIM (or 2 on iPhone 13+). **Samsung**: Store 5-7 profiles, activate 1 eSIM. **Google Pixel**: Store 4-10 profiles (varies by model), activate 1-2 eSIMs. You can switch between stored eSIMs instantly without re-downloading QR codes. Delete unused profiles to free space for new ones.
eSIM transfer depends on carrier and device. **iPhone to iPhone**: Quick Transfer via Bluetooth (iPhone XS-14), eSIM Carrier Transfer (iOS 16+). **Android to Android**: Some carriers support eSIM transfer, but most require re-downloading new QR code. **iPhone ⟷ Android**: Cannot transfer—must install new eSIM. **HelloRoam**: Contact support for new QR code if switching devices. Most carriers allow 1-2 transfers; excessive transfers may require new eSIM purchase.
Yes, easily switch between eSIM and physical SIM anytime. **To switch to eSIM**: Install eSIM profile, set as default data line, keep physical SIM inserted or remove it. **To switch back to physical SIM**: Insert physical SIM, select it as default in Settings, disable eSIM (or delete eSIM profile). Switching takes 10 seconds and doesn't require restarting phone. Both SIM types can remain installed—just toggle which is active.
Apple Watch eSIM is carrier-specific and typically doesn't work internationally without expensive roaming. For international travel, your Apple Watch relies on Bluetooth connection to your iPhone's eSIM for data/calling. Samsung Galaxy Watch and Google Pixel Watch have similar limitations. We recommend using HelloRoam eSIM on your iPhone/Android phone—your smartwatch will automatically connect via Bluetooth for calls, texts, and notifications. Standalone smartwatch eSIM plans for international travel are rare and expensive.
Yes, cellular iPads and Android tablets with eSIM support work perfectly with HelloRoam data-only plans. **Compatible tablets**: iPad Pro (2018+), iPad Air (2019+), iPad (2019+), iPad mini (2019+), Samsung Galaxy Tab S8/S9 series (LTE/5G models). Tablets don't need voice/SMS capability—data-only eSIM is ideal. Install eSIM same as phones: Settings > Cellular Data > Add Plan (iPad) or Settings > Connections > SIM card manager (Samsung). Perfect for travel, work, or backup internet.
**Possible causes**: (1) Device is carrier-locked—contact carrier to unlock. (2) Regional variant doesn't support eSIM—verify model number specifications. (3) Software outdated—update to latest iOS/Android version. (4) eSIM disabled in settings—enable under Cellular/Mobile Network settings. (5) Device truly lacks eSIM hardware—upgrade to newer eSIM-compatible device. **Solution**: Dial *#06# to check for EID number—if no EID appears, device doesn't have eSIM hardware. Contact HelloRoam support for device compatibility verification before purchasing.
You can check if your device is unlocked by contacting your carrier or checking the device settings.
Ensure your device supports eSIM, check for any software updates, and contact customer support if the issue persists.