eSIM Supported Phones Singapore: Device Guide

Check your own Reno 14 before you buy a plan, because eSIM support on Android phones can differ by model variant and by the market a phone was sold in. Dial *#06#: an EID next to the IMEI means the phone has eSIM hardware. You can also look for an eSIM option under Settings, then Mobile network. If neither shows up, choose a phone from the eSIM compatible list for your HelloRoam plan.

The LG V40 ThinQ does not support eSIM. LG never added eSIM hardware to the V40 or any model in the V series. LG exited the smartphone market in 2021, so no future updates will add eSIM support. To use a HelloRoam travel eSIM, you need a phone with eSIM hardware from Apple, Samsung, Google, or another supported brand on our compatible devices list.

Your mobile shows eSIM compatibility in its settings. On iPhone, open Settings, then General, then About, and look for an EID number. On Android, dial *#06# to see an EID alongside your IMEI. An EID means your phone has eSIM hardware. Your device must also be carrier-unlocked to activate a HelloRoam e-sim plan before your next trip.

Most phones store between 5 and 10 eSIM profiles but activate only one or two at a time. iPhones before the 13 store up to 8 profiles and activate one at a time. iPhone 13 and newer run two active eSIMs simultaneously without a physical SIM. Samsung phones typically store 5 to 7 profiles. You can switch between stored HelloRoam profiles instantly without scanning a new QR code, which is very handy for frequent travellers.

Dual SIM and eSIM are different technologies. Dual SIM phones hold two physical SIM cards in separate slots. eSIM is a chip built into the phone that downloads SIM profiles digitally, with no card to insert. Many modern phones combine both: one physical SIM slot plus an embedded eSIM. An iPhone XS or newer runs one physical nano-SIM alongside an eSIM, giving you two active lines at once. Singapore travellers can keep their Singtel or M1 number active on the physical SIM while HelloRoam handles data at the destination.

eSIM availability varies by carrier and country. In Singapore, Singtel, StarHub, and M1 all support eSIM activation on compatible mobiles. International carriers vary widely. HelloRoam provides its own eSIM data plans that work independently of your home carrier in 185+ countries. Your phone just needs eSIM hardware and a carrier-unlock to get started.

The Honor 400 Lite is not confirmed to support eSIM as of 2026. Honor typically reserves eSIM for premium flagship models sold outside China. Budget and mid-range Honor phones use physical SIM cards only. Check the Honor specifications page for your exact model before purchasing. For travel data, browse our full eSIM supported phones list to find a device that works with HelloRoam.

iPhones from the XS onward are eSIM compatible, including every iPhone 11 through 16 model and the SE (2nd and 3rd generation). To check your specific iPhone, open Settings, General, About, and look for an EID number. An EID confirms eSIM hardware is present. Your iPhone must also be carrier-unlocked and running iOS 12.1 or later to install a HelloRoam eSIM plan. In China mainland, only the iPhone 18 Pro, 18 Pro Max, 17e and Air support eSIM, and some Hong Kong and Macao models use two nano-SIM cards, so check where your iPhone was sold before buying a HelloRoam plan.

The LG V60 ThinQ does not support eSIM. LG did not include eSIM hardware in the V60 or any other V-series phone. LG stopped making smartphones in 2021, so no future software update can add eSIM. If you need travel data abroad, you need a phone from Apple, Samsung, Google, or another brand on the eSIM supported phones list.

Android phones with eSIM include flagship models from Samsung (Galaxy S20 and newer), Google (Pixel 4 and newer), OnePlus (9 series and newer), Motorola (Razr 40+), and select Xiaomi, Oppo, and Sony models. Most budget and mid-range Android phones do not have eSIM hardware. Chinese and Hong Kong regional variants often lack eSIM even when the global version supports it. Always check your exact model before buying a HelloRoam plan.

eSIM compatible devices include smartphones, tablets, smartwatches, and laptops. Phones with eSIM include iPhone XS and newer, Samsung Galaxy S20 and newer, and Google Pixel 4 and newer. Cellular iPads from 2018 onward and Samsung Galaxy Tab S8 and S9 support eSIM. Apple Watch Series 3 and newer, and select Windows laptops with LTE, also include eSIM. HelloRoam plans work on any unlocked phone or tablet from this list, across 185+ countries.

An eSIM is not transferable to a new phone once installed. The profile is tied to the original device where you activated it. If you switch phones before it first connects to a network your plan covers at your destination, email help@helloroam.com and we can issue a new eSIM. After that, we do not issue a new one for a change of phone. Do not delete it from your old phone. Keep your order confirmation email for faster support. This applies to all HelloRoam plans, whether you bought them for a JB weekend trip or a month in Europe.

eSIM replaces the physical SIM card with a digital profile downloaded to a chip built into your phone. A physical SIM is a removable plastic card you insert into a tray. The key difference: eSIM lets you add data plans instantly by scanning a QR code, while a physical SIM requires a store visit or mail delivery. HelloRoam uses eSIM for instant eSIM activation in 185+ countries, saving you the hassle of hunting for a SIM shop at the airport.

eSIM activation on HelloRoam takes about 2 minutes. You scan a QR code with your mobile's camera, your device downloads the eSIM profile, and the plan activates automatically. No store visit, no queue, no waiting for a card in the post. Singtel, StarHub, and M1 users can keep their home plan on the physical SIM while the HelloRoam eSIM handles travel data at the destination.

Cellular iPads and Android tablets with eSIM hardware work with HelloRoam data-only plans. Compatible iPads include the iPad Pro from 2018 onward, iPad Air from 2019 onward, iPad mini from 2019 onward, and the standard iPad from 2019 onward. Wi-Fi-only models do not have cellular capability and cannot use eSIM. Confirm you have the Wi-Fi plus Cellular version before purchasing a HelloRoam plan.

The Samsung Galaxy S21 supports eSIM on all models: S21, S21+, and S21 Ultra. Samsung added eSIM starting with the S20 series, and every flagship Galaxy S model since then includes it. Your S21 must be carrier-unlocked to install a third-party eSIM. To check, go to Settings, About Phone, and confirm no carrier lock is active. HelloRoam eSIM works on S21 across 185+ countries.

Your carrier must unlock your phone before you can install a third-party eSIM. Contact Singtel, StarHub, M1, or TPG and request a device unlock. Most Singapore carriers unlock phones that are fully paid off and no longer on contract. On iPhone, check Settings, General, About, then Carrier Lock. If it reads 'No SIM restrictions', your phone is ready for a HelloRoam eSIM.

The Samsung Galaxy S22 supports eSIM on all variants: S22, S22+, and S22 Ultra. Samsung includes eSIM hardware in every Galaxy S flagship from the S20 onward. Your S22 needs to be carrier-unlocked to add a HelloRoam e SIM plan. Go to Settings, About Phone, Status, and check for an EID number to confirm eSIM hardware. S22 users can run a physical SIM and eSIM together for travel.

To know if your phone is unlocked, check the carrier lock status directly on your device. On iPhone, go to Settings, General, About, and scroll to Carrier Lock. If it reads 'No SIM restrictions', your phone is carrier-unlocked and ready for a HelloRoam eSIM. You can also dial *#06# to display your IMEI number; an EID listed alongside the IMEI confirms your phone has eSIM hardware. On Android, go to Settings, Connections, SIM Card Manager, and look for a carrier lock indicator. If your phone is locked, contact Singtel, StarHub, M1, or TPG and request a device unlock.

To check if an iPhone is unlocked, open Settings, tap General, then About, and look for Carrier Lock near the bottom of the screen. If it reads 'No SIM restrictions', your iPhone is carrier-unlocked. A second method: insert a SIM card from a different carrier. If it activates, the phone is unlocked. You can also dial *#06# to view your IMEI; Apple's IMEI check at checkcoverage.apple.com shows lock status. Your iPhone must be carrier-unlocked to install a HelloRoam eSIM plan.

iPhone 11 supports eSIM on all three models: iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max. Apple added eSIM to the iPhone XS and XR in 2018, and every iPhone from the 11 series onward includes it. Your iPhone 11 requires iOS 12.1 or later and a carrier-unlocked device for eSIM setup. The iPhone 11 runs one physical nano-SIM alongside an eSIM, keeping your Singtel or StarHub number active while HelloRoam handles travel data in 185+ countries.

The iPhone 12 supports eSIM on all four models: iPhone 12, 12 mini, 12 Pro, and 12 Pro Max. Apple includes eSIM hardware in every iPhone from the XS (2018) onward, and the iPhone 12 is no exception. Your iPhone 12 must be carrier-unlocked to install a HelloRoam eSIM. To confirm, go to Settings, General, About, and look for Carrier Lock. If it reads 'No SIM restrictions', your iPhone 12 is ready for a HelloRoam plan.

In the United States, iPhone 16 has no physical SIM tray. All iPhone 16, 16 Plus, 16 Pro, and 16 Pro Max sold in the US are eSIM-only. In international markets including Singapore, iPhone 16 includes a physical SIM tray alongside eSIM. Singapore-purchased iPhone 16 models support both physical SIM and eSIM, giving you the flexibility to keep your local number and add a HelloRoam travel plan at the same time.

An installed HelloRoam eSIM cannot be transferred directly to another iPhone, as the profile remains tied to the phone you installed it on. To use your HelloRoam plan on a new iPhone, email help@helloroam.com before the eSIM connects in your destination, and we can issue you a new eSIM. Once it has connected, we do not issue a new one for a phone change. Please keep your order confirmation email for faster support. Quick Start transfer on iOS 16 and later applies only to your home telco lines, not travel eSIMs. If you delete the eSIM by accident, email help@helloroam.com with your order details.

The iPhone SIM chip is an embedded eSIM chip soldered to the logic board during manufacturing. It replaces the removable SIM card tray on newer iPhones. The chip stores multiple eSIM profiles that you download digitally by scanning a QR code. On iPhones sold in the US from the iPhone 14 onward, the physical SIM tray is removed entirely. Verify your phone has the eSIM chip by dialling *#06#: an EID number listed alongside your IMEI confirms the chip is present.

To remove the SIM card from an iPhone with a physical tray (iPhone 13 and earlier in most markets): insert the SIM ejector tool or a small paper clip into the pinhole on the side and press firmly until the tray pops out. Slide the tray out and lift the nano-SIM by its edges. On iPhone 14 and newer sold in the US, there is no tray; these are eSIM-only models. Singapore-purchased iPhone 14 and newer models do include a SIM tray. For travel, simply install a HelloRoam eSIM by scanning a QR code and skip the physical SIM entirely.

In Singapore, Singtel, StarHub, M1, and TPG all support eSIM activation on compatible mobiles. Singtel charges SGD 10 per day for its DataRoam Saver, StarHub charges SGD 10 per day for Roam Easy, and M1 charges SGD 10 per day for its Data Passport. HelloRoam is a separate travel eSIM that gives you a full data plan at a fixed price with no daily charges. Keep your Singtel, StarHub, M1, or TPG number active on the physical SIM while HelloRoam covers data in 185+ countries, with no roaming fees.

Your IMEI is a 15-digit code that uniquely identifies your mobile on network systems. To find your IMEI, dial *#06# on any phone and it displays on the screen, along with an EID number if your phone has eSIM hardware. On iPhone, find the IMEI in Settings, General, About. On Android, check Settings, About Phone, Status. Your carrier uses the IMEI to check device unlock eligibility. HelloRoam does not require your IMEI to purchase or activate an eSIM plan.