HelloRoam is a global eSIM provider offering instant mobile data in 185+ countries. Buy prepaid travel eSIM plans with no extra fees, no contracts, and instant activation on any eSIM-compatible device.
Check if your mobile is eSIM compatible before you buy a plan. Your device must be carrier-unlocked and eSIM supported to use HelloRoam data plans in 185+ countries. Works with iPhone XS and newer, Samsung Galaxy S20 and newer, Google Pixel 2 and newer, and more. Singapore has one of the highest iPhone adoption rates in Asia, with Samsung Galaxy flagships close behind. Perfect for Singaporeans heading to JB, Batam, Japan, Bali, Korea, or further afield. Depart from Changi with your eSIM already active.
HelloRoam works on eSIM compatible phones from Apple (iPhone XS and newer), Samsung (Galaxy S20 and newer), and Google (Pixel 2 and newer). Singapore-purchased iPhones all include eSIM support. Samsung Galaxy S series and Z Fold phones bought from Singtel, StarHub, or M1 on contract may need a carrier unlock before eSIM works. Check your device before your next trip to Japan, Korea, Bali, or Johor Bahru.
iPhones sold in mainland China do not support eSIM. Only some iPhone models sold in Hong Kong and Macau support eSIM. If you purchased your iPhone in one of these regions, verify eSIM compatibility before buying a plan. Singapore-purchased iPhones generally include eSIM support.
Samsung Galaxy S20 and newer support eSIM, but devices purchased from Singtel, StarHub, or M1 on contract may have eSIM locked to that carrier. Contact your carrier once your contract ends to request a device unlock. Singtel and StarHub typically process unlock requests within 3 to 5 business days. Samsung Galaxy phones purchased outright from Samsung.com or Lazada are usually unlocked from the factory.
Google Pixel devices purchased in Australia, Taiwan, and Japan may not support eSIM. Verify your device compatibility before purchasing a plan.
Motorola eSIM availability varies by region. Your device must be carrier-unlocked and purchased in a region that supports eSIM functionality.
Oppo Find X series global variants support eSIM. Oppo phones are sold at Challenger and Lazada in Singapore. Budget Oppo A-series models use physical SIM only. Confirm eSIM on your model.
Xiaomi 14 and 15 global variants support eSIM. Chinese models do not. Buy from Challenger, Lazada, or the Xiaomi store at VivoCity. Check the exact model number for eSIM.
Huawei phones have limited eSIM support in Singapore. Most models at Challenger and Lazada use physical SIM only. Check with Singtel or StarHub for compatibility.
Sony Xperia 1 V and Xperia 5 V support eSIM in their global variants. Available from Sony Singapore and Lazada. Confirm the eSIM model before purchasing.
Honor eSIM works on select flagship models outside China. Budget Honor phones at Challenger use physical SIM only. Check the Honor spec page for your model.
OnePlus eSIM works on the 9 series onwards. Buy unlocked from Lazada or OnePlus.com. OnePlus phones are not sold through Singtel, StarHub, or M1 stores.
Vivo eSIM is limited to select flagship X-series global models. Vivo phones at Challenger vary by variant. Check the Vivo support page for your exact model.
Nokia eSIM works on select models. Nokia phones are sold at Challenger and Lazada. Check the Nokia spec page for eSIM on your model before buying.
Rakuten phones are sold only in Japan. They are not available from Singapore retailers and do not support Singapore network bands.
Sharp AQUOS phones are sold only in Japan. They are not available from Singapore retailers. eSIM works on select AQUOS models with Japanese carriers only.
Fairphone is a European brand not officially sold in Singapore. Fairphone 5 supports eSIM in European markets. If you imported one, check SG band compatibility.
Nothing Phone (2) and (2a) Plus support eSIM. Buy from Nothing.tech or Lazada. Nothing phones work on Singtel, StarHub, and M1 networks in Singapore.
TCL eSIM works on select 5G models. TCL phones are available at Lazada and Challenger. Confirm eSIM on your model spec page before buying.
Realme eSIM is limited to select GT flagship global variants. Budget Realme at Lazada use physical SIM only. Check specs before buying a plan.
ASUS Zenfone and ROG Phone support eSIM on select models. Buy unlocked from Challenger or Lazada. They are not sold through Singtel, StarHub, or M1 stores.
Hammer rugged phones are a European brand not sold in Singapore. eSIM works in select European markets only. Check compatibility if you imported one.
T-Mobile Revvl devices are sold only in the US and are not available in Singapore. These phones do not work on Singapore networks.
eSIM support depends on the exact brand and model. Most budget phones at Challenger and prepaid SIM outlets use physical SIM only. Check your phone spec page for eSIM before buying.
eSIM runs only on eSIM supported phones with embedded SIM hardware built into the device during manufacturing. Compatible models include iPhone XS and newer, Samsung Galaxy S20 and newer, and Google Pixel 2 and newer. Older mobiles released before 2018 and most budget Android models lack the required chip. HelloRoam works on any carrier-unlocked phone from the eSIM supported phones list, so check your device before heading to Changi.
Your mobile displays eSIM support directly in its settings. On iPhone, open Settings, then General, then About, and look for an EID number. On Android, dial *#06# to check for an EID alongside your IMEI. An EID confirms your phone has eSIM hardware. Your device must also be carrier-unlocked to install a HelloRoam e-sim plan for travel.
Older mobiles lack the embedded eSIM chip required for digital SIM profiles. Phones released before 2018, including iPhone X and earlier and Samsung Galaxy S10 and earlier, cannot add eSIM through any software update. The hardware must be present from the factory. To use a HelloRoam plan on your next trip to Malaysia or Japan, you need an eSIM supported phone from 2018 or later.
iPhones support eSIM starting from the iPhone XS, XS Max, and XR released in September 2018. All iPhone 11 through 16 models include eSIM, along with the iPhone SE (2nd and 3rd generation). iPhone X, 8, 7, and 6 do not have eSIM hardware. iPhones sold in mainland China and some Hong Kong models lack eSIM even on newer versions, so verify your purchase region before buying a HelloRoam plan.
Google Pixel supports eSIM on every model from the Pixel 2 through the Pixel 10, including the Pixel Fold and Pixel 9 Pro series. Pixel 7 and newer can run two eSIMs at once without a physical SIM card. Your Pixel must be carrier-unlocked to install a HelloRoam plan. This makes Pixel one of the best choices for Singapore frequent flyers heading to Bangkok, Seoul, or Tokyo.
The Honor 200 Lite does not support eSIM. Honor limits eSIM to select flagship models sold outside China. Budget and mid-range Honor phones, including the 200 Lite, use physical SIM cards only. To use a HelloRoam travel e SIM for your next trip to Bali or Kuala Lumpur, you need a different device with eSIM hardware. Check our full device list to find an eSIM compatible phone.
The Honor 50 does not support eSIM in most markets. Honor restricts eSIM to select high-end models outside China. The Honor 50 uses a physical dual SIM setup instead. Travellers heading to Bangkok, Osaka, or Seoul who need data abroad should switch to an eSIM compatible phone to use HelloRoam plans without paying Singtel or StarHub daily roaming rates.
iPhone 13 supports eSIM on all four models: iPhone 13, 13 mini, 13 Pro, and 13 Pro Max. Apple made the iPhone 13 the first to run two active eSIMs at once without a physical SIM card. HelloRoam eSIM plans work on iPhone 13 across 185+ countries. Your iPhone 13 must be carrier-unlocked to install a third-party e-sim plan.
iPhone supports eSIM on every model from the XS (2018) onward. Compatible models include the entire iPhone 11 through 16 lineup plus the iPhone SE (2nd and 3rd generation). Your iPhone needs iOS 12.1 or later and must be carrier-unlocked to install a HelloRoam eSIM. Singapore travellers can keep their Singtel or StarHub SIM active in the physical slot while HelloRoam handles data abroad.
Your mobile reveals eSIM compatibility through its settings menu. On iPhone, go to Settings, General, About, and look for an EID number. On Android, dial *#06# and check for an EID next to your IMEI. An EID confirms your phone has eSIM hardware. Your device must also be carrier-unlocked to install a HelloRoam e SIM plan for travel to Malaysia, Japan, or anywhere in 185+ countries.
The LG V40 ThinQ does not support eSIM. LG never added eSIM hardware to the V40 or any model in the V series. LG exited the smartphone market in 2021, so no future updates will add eSIM support. To use a HelloRoam travel eSIM, you need a phone with eSIM hardware from Apple, Samsung, Google, or another supported brand on our compatible devices list.
Your mobile shows eSIM compatibility in its settings. On iPhone, open Settings, then General, then About, and look for an EID number. On Android, dial *#06# to see an EID alongside your IMEI. An EID means your phone has eSIM hardware. Your device must also be carrier-unlocked to activate a HelloRoam e-sim plan before your next trip.
Most phones store between 5 and 10 eSIM profiles but activate only one or two at a time. iPhones before the 13 store up to 8 profiles and activate one at a time. iPhone 13 and newer run two active eSIMs simultaneously without a physical SIM. Samsung phones typically store 5 to 7 profiles. You can switch between stored HelloRoam profiles instantly without scanning a new QR code, which is very handy for frequent travellers.
Dual SIM and eSIM are different technologies. Dual SIM phones hold two physical SIM cards in separate slots. eSIM is a chip built into the phone that downloads SIM profiles digitally, with no card to insert. Many modern phones combine both: one physical SIM slot plus an embedded eSIM. An iPhone XS or newer runs one physical nano-SIM alongside an eSIM, giving you two active lines at once. Singapore travellers can keep their Singtel or M1 number active on the physical SIM while HelloRoam handles data at the destination.
eSIM availability varies by carrier and country. In Singapore, Singtel, StarHub, and M1 all support eSIM activation on compatible mobiles. International carriers vary widely. HelloRoam provides its own eSIM data plans that work independently of your home carrier in 185+ countries. Your phone just needs eSIM hardware and a carrier-unlock to get started.
The Honor 400 Lite is not confirmed to support eSIM as of 2026. Honor typically reserves eSIM for premium flagship models sold outside China. Budget and mid-range Honor phones use physical SIM cards only. Check the Honor specifications page for your exact model before purchasing. For travel data, browse our full eSIM supported phones list to find a device that works with HelloRoam.
iPhones from the XS onward are eSIM compatible, including every iPhone 11 through 16 model and the SE (2nd and 3rd generation). To check your specific iPhone, open Settings, General, About, and look for an EID number. An EID confirms eSIM hardware is present. Your iPhone must also be carrier-unlocked and running iOS 12.1 or later to install a HelloRoam eSIM plan.
The LG V60 ThinQ does not support eSIM. LG did not include eSIM hardware in the V60 or any other V-series phone. LG stopped making smartphones in 2021, so no future software update can add eSIM. If you need travel data abroad, you need a phone from Apple, Samsung, Google, or another brand on the eSIM supported phones list.
Android phones with eSIM include flagship models from Samsung (Galaxy S20 and newer), Google (Pixel 2 and newer), OnePlus (9 series and newer), Motorola (Razr 40+), and select Xiaomi, Oppo, and Sony models. Most budget and mid-range Android phones do not have eSIM hardware. Chinese and Hong Kong regional variants often lack eSIM even when the global version supports it. Always check your exact model before buying a HelloRoam plan.
eSIM compatible devices include smartphones, tablets, smartwatches, and laptops. Phones with eSIM include iPhone XS and newer, Samsung Galaxy S20 and newer, and Google Pixel 2 and newer. Cellular iPads from 2018 onward and Samsung Galaxy Tab S8 and S9 support eSIM. Apple Watch Series 3 and newer, and select Windows laptops with LTE, also include eSIM. HelloRoam supports all of these across 185+ countries.
An eSIM is not transferable to a new phone once installed. The profile is tied to the original device where you activated it. If you switch mobiles, contact HelloRoam support with your order number and we can re-issue a new eSIM activation code for your replacement device. Keep your order confirmation email for faster support. This applies to all HelloRoam plans, whether you bought them for a JB weekend trip or a month in Europe.
eSIM replaces the physical SIM card with a digital profile downloaded to a chip built into your phone. A physical SIM is a removable plastic card you insert into a tray. The key difference: eSIM lets you add data plans instantly by scanning a QR code, while a physical SIM requires a store visit or mail delivery. HelloRoam uses eSIM for instant eSIM activation in 185+ countries, saving you the hassle of hunting for a SIM shop at the airport.
eSIM activation on HelloRoam takes about 2 minutes. You scan a QR code with your mobile's camera, your device downloads the eSIM profile, and the plan activates automatically. No store visit, no queue, no waiting for a card in the post. Singtel, StarHub, and M1 users can keep their home plan on the physical SIM while the HelloRoam eSIM handles travel data at the destination.
Cellular iPads and Android tablets with eSIM hardware work with HelloRoam data-only plans. Compatible iPads include the iPad Pro from 2018 onward, iPad Air from 2019 onward, iPad mini from 2019 onward, and the standard iPad from 2019 onward. Wi-Fi-only models do not have cellular capability and cannot use eSIM. Confirm you have the Wi-Fi plus Cellular version before purchasing a HelloRoam plan.
The Samsung Galaxy S21 supports eSIM on all models: S21, S21+, and S21 Ultra. Samsung added eSIM starting with the S20 series, and every flagship Galaxy S model since then includes it. Your S21 must be carrier-unlocked to install a third-party eSIM. To check, go to Settings, About Phone, and confirm no carrier lock is active. HelloRoam eSIM works on S21 across 185+ countries.
Your carrier must unlock your phone before you can install a third-party eSIM. Contact Singtel, StarHub, M1, or TPG and request a device unlock. Most Singapore carriers unlock phones that are fully paid off and no longer on contract. On iPhone, check Settings, General, About, then Carrier Lock. If it reads 'No SIM restrictions', your phone is ready for a HelloRoam eSIM.
The Samsung Galaxy S22 supports eSIM on all variants: S22, S22+, and S22 Ultra. Samsung includes eSIM hardware in every Galaxy S flagship from the S20 onward. Your S22 needs to be carrier-unlocked to add a HelloRoam e SIM plan. Go to Settings, About Phone, Status, and check for an EID number to confirm eSIM hardware. S22 users can run a physical SIM and eSIM together for travel.
To know if your phone is unlocked, check the carrier lock status directly on your device. On iPhone, go to Settings, General, About, and scroll to Carrier Lock. If it reads 'No SIM restrictions', your phone is carrier-unlocked and ready for a HelloRoam eSIM. You can also dial *#06# to display your IMEI number; an EID listed alongside the IMEI confirms your phone has eSIM hardware. On Android, go to Settings, Connections, SIM Card Manager, and look for a carrier lock indicator. If your phone is locked, contact Singtel, StarHub, M1, or TPG and request a device unlock.
To check if an iPhone is unlocked, open Settings, tap General, then About, and look for Carrier Lock near the bottom of the screen. If it reads 'No SIM restrictions', your iPhone is carrier-unlocked. A second method: insert a SIM card from a different carrier. If it activates, the phone is unlocked. You can also dial *#06# to view your IMEI; Apple's IMEI check at checkcoverage.apple.com shows lock status. Your iPhone must be carrier-unlocked to install a HelloRoam eSIM plan.
iPhone 11 supports eSIM on all three models: iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max. Apple added eSIM to the iPhone XS and XR in 2018, and every iPhone from the 11 series onward includes it. Your iPhone 11 requires iOS 12.1 or later and a carrier-unlocked device for eSIM setup. The iPhone 11 runs one physical nano-SIM alongside an eSIM, keeping your Singtel or StarHub number active while HelloRoam handles travel data in 185+ countries.