Install and activate your
eSIM on Android
Open Settings, tap Network & Internet, then select Mobile Network to begin your eSIM setup.
Tap Install with QR Code if you have the code open on a second device or screen.
eSIM Manual code
1234 5678 9012
Choose Install Manually if you do not have access to scan the QR code right now.
Choose your installation method
A few things to know before you start QR code installation:
- •Display the QR code on a second screen so you can scan it with your phone camera.
- •Keep a stable Wi-Fi connection running throughout the process.
- •Each QR code can only be scanned once.
- •Do not delete the eSIM from your phone. An eSIM is not transferable once installed.
A few things to know before you start manual installation:
- •Each manual installation code can only be used once.
- •Keep a stable Wi-Fi connection running throughout the process.
- •Do not delete the eSIM from your phone. An eSIM is not transferable once removed and cannot be reinstalled.
Enter Activation Code
1234 5678 9012
Get started in 3 easy steps
Our team is available 24/7 if you need help during setup.
- 01Open your email
Open your email on a second device and find the QR code HelloRoam sent you after purchase.
- 02Get your phone ready
Your Android phone must be unlocked, connected to Wi-Fi, and charged before you begin.
- 03Follow the steps
Work through each screen prompt to finish installing your eSIM profile in about 2 minutes.
Install eSIM via QR Code
Install eSIM via Activation Code
Settings
This phone is ready to activate a HelloRoam eSIM.
1. Settings
Open your phone Settings and go to Connections. Make sure you have a working internet connection before you continue.
Connections
2. SIM card Manager
Find the SIM card manager in your phone settings to view and manage your eSIM profiles.
Sim manager
Sim cards
eSIMs
Preferred SIMs
3. Add your eSIM
Tap the option to add a new eSIM to your device. You can scan a QR code or type in the code manually.
Add eSIM
Other ways to add SIMs
4. Installation Options
Choose how you want to install your eSIM: scan a QR code or enter the activation details by hand.
Scan the QR code from your provider
5. Scan the QR code
Point your camera at the QR code in your HelloRoam email to scan and load your eSIM profile automatically.
Add eSIM
Add HelloRoam eSIM?
This will connect your phone to the HelloRoam network.
6. Add mobile plan
Review the mobile plan details and tap Add mobile plan to finish installing your eSIM.
Sim manager
Sim cards
eSIMs
Preferred SIMs
7. Label and setup eSIM
Name your eSIM (for example, HelloRoam) and set it as your preferred mobile data line.
Install eSIM via QR Code
Install eSIM via Activation Code
Settings
This phone is ready to activate a HelloRoam eSIM.
1. Settings
Open your phone Settings and go to Connections. Make sure you have a working internet connection before you continue.
Connections
2. SIM card Manager
Find the SIM card manager in your phone settings to view and manage your eSIM profiles.
Sim manager
Sim cards
eSIMs
Preferred SIMs
3. Add your eSIM
Tap the option to add a new eSIM to your device. You can scan a QR code or type in the code manually.
Add eSIM
Other ways to add SIMs
4. Installation Options
Choose how you want to install your eSIM: scan a QR code or enter the activation details by hand.
Add using activation code
The code looks like this:
• https://operator.sm-dp.com
• LPA:1 $operator.com$ABCDE-12345
5. Enter the code
Copy the manual installation code from your HelloRoam email and paste it in. Tap Continue and wait a few seconds.
Add eSIM
Add HelloRoam eSIM?
This will connect your phone to the HelloRoam network.
6. Add mobile plan
Review the mobile plan details and tap Add mobile plan to finish installing your eSIM.
Sim manager
Sim cards
eSIMs
Preferred SIMs
7. Label and setup eSIM
Name your eSIM (for example, HelloRoam) and set it as your preferred mobile data line.
Activate your eSIM on Android
Before you start:
- •Wait until you land at your destination before activating your eSIM. eSIM activation is automatic once you land and turn Data Roaming on.
- •Switch on airplane mode, then reconnect to Wi-Fi so your home carrier does not charge you.
- •Save this guide as a PDF so you can follow along without an internet connection.
Open Settings, tap Mobile Data, and find your HelloRoam eSIM profile in the list.
Turn on your eSIM line and switch on Data Roaming so your phone connects when you land.
Your eSIM is live. You're connected and ready to use data in 185+ countries.
Done. Your plan is active. Use data right away with no extra charges.
Start using data right now. No extra charges, no surprises.
What is an eSIM? How it works in 2 minutes.
An eSIM is a digital SIM card built into your phone. Scan a QR code to install it in minutes before you leave Singapore. Step-by-step guide
Unlimited data
Up to 5G support
Data sharing
1.
Check your signal icon. At least one bar means your eSIM is connected and working.
2.
Go to Settings > Network & Internet > SIMs, tap HelloRoam, and confirm Roaming is switched on.
FAQs
HelloRoam eSIM works on Android phones running Android 9.0 (Pie) or later with eSIM hardware installed. Compatible models for Singapore travellers include Samsung Galaxy S20 and newer, Google Pixel 3 and newer, OnePlus 9 and newer, Xiaomi 12T Pro and 13 series, Oppo Find X3 and X5 Pro, and Motorola Razr 2019 and newer. Not every Android phone ships with eSIM hardware, so check your model's spec sheet before purchase.
Android phones support eSIM on models running Android 9.0 (Pie) or later with compatible hardware. Install is done through your SIM manager settings using a QR code from your HelloRoam confirmation email or a manual activation code. Your existing SIM card stays active at the same time so you keep your Singapore number while HelloRoam handles your travel data.
Not all Android phones support eSIM. eSIM compatible Android phones include Samsung Galaxy S20 and newer, Google Pixel 3 and newer, OnePlus 9 and newer, and selected Xiaomi, Oppo, and Motorola models. Budget Android phones and older models often lack eSIM hardware. Check your phone's spec sheet under connectivity features before you buy a plan.
HelloRoam Android eSIM plans cover travel data in 185+ countries across 199+ networks. Install your e-sim before your trip, then activate when you land. HelloRoam covers Singapore's top travel routes including Japan, South Korea, Thailand, Australia, and the United Kingdom.
To activate eSIM on Android, go to Settings, find the SIM manager (the path differs by brand), tap your HelloRoam eSIM, turn the line on, and enable Data Roaming. On Samsung: Settings > Connections > SIM Manager. On Google Pixel: Settings > Network & Internet > SIMs. This process takes under 2 minutes on any compatible Android device. To check Android data usage during your trip, go to Settings, then Network and Internet, then Mobile Network, then App Data Usage. Use Android Data Saver in the same menu to reduce background data consumption on limited plans.
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