Instala y activa tu
eSIM en Android
Abre Settings, toca Network & Internet y selecciona Mobile Network para iniciar la configuración de tu eSIM.
Toca Install with QR Code si tienes el código abierto en un segundo dispositivo.
Código manual de eSIM
1234 5678 9012
Elige Install Manually si no puedes escanear el QR code.
Elige cómo quieres instalar
Algunas cosas que debes saber antes de instalar con QR code:
- •Muestra el QR code en una segunda pantalla para escanearlo con la cámara de tu celular.
- •Mantén una conexión a internet estable durante todo el proceso.
- •Cada QR code solo puede escanearse una vez.
- •No elimines el eSIM de tu celular. Una vez borrado, no se puede reinstalar.
Algunas cosas que debes saber antes de la instalación manual:
- •Cada código de instalación manual solo puede usarse una vez.
- •Mantén una conexión a internet estable durante todo el proceso.
- •No elimines el eSIM de tu celular. Una vez borrado, no se puede reinstalar.
Ingresar código de activación
1234 5678 9012
Get started in 3 easy steps
Our team is available 24/7 if you need help during setup.
- 01Open your email
Open your email on a second device and find the QR code HelloRoam sent you after purchase.
- 02Get your phone ready
Your Android phone must be unlocked, connected to Wi-Fi, and charged before you begin.
- 03Follow the steps
Work through each screen prompt to finish installing your eSIM profile in about 2 minutes.
Install eSIM via QR Code
Install eSIM via Activation Code
Settings
This phone is ready to activate a HelloRoam eSIM.
1. Settings
Open your phone Settings and go to Connections. Make sure you have a working internet connection before you continue.
Connections
2. SIM card Manager
Find the SIM card manager in your phone settings to view and manage your eSIM profiles.
Sim manager
Sim cards
eSIMs
Preferred SIMs
3. Add your eSIM
Tap the option to add a new eSIM to your device. You can scan a QR code or type in the code manually.
Add eSIM
Other ways to add SIMs
4. Installation Options
Choose how you want to install your eSIM: scan a QR code or enter the activation details by hand.
Scan the QR code from your provider
5. Scan the QR code
Point your camera at the QR code in your HelloRoam email to scan and load your eSIM profile automatically.
Add eSIM
Add HelloRoam eSIM?
This will connect your phone to the HelloRoam network.
6. Add mobile plan
Review the mobile plan details and tap Add mobile plan to finish installing your eSIM.
Sim manager
Sim cards
eSIMs
Preferred SIMs
7. Label and setup eSIM
Name your eSIM (for example, HelloRoam) and set it as your preferred mobile data line.
Install eSIM via QR Code
Install eSIM via Activation Code
Settings
This phone is ready to activate a HelloRoam eSIM.
1. Settings
Open your phone Settings and go to Connections. Make sure you have a working internet connection before you continue.
Connections
2. SIM card Manager
Find the SIM card manager in your phone settings to view and manage your eSIM profiles.
Sim manager
Sim cards
eSIMs
Preferred SIMs
3. Add your eSIM
Tap the option to add a new eSIM to your device. You can scan a QR code or type in the code manually.
Add eSIM
Other ways to add SIMs
4. Installation Options
Choose how you want to install your eSIM: scan a QR code or enter the activation details by hand.
Add using activation code
The code looks like this:
• https://operator.sm-dp.com
• LPA:1 $operator.com$ABCDE-12345
5. Enter the code
Copy the manual installation code from your HelloRoam email and paste it in. Tap Continue and wait a few seconds.
Add eSIM
Add HelloRoam eSIM?
This will connect your phone to the HelloRoam network.
6. Add mobile plan
Review the mobile plan details and tap Add mobile plan to finish installing your eSIM.
Sim manager
Sim cards
eSIMs
Preferred SIMs
7. Label and setup eSIM
Name your eSIM (for example, HelloRoam) and set it as your preferred mobile data line.
Activate your eSIM on Android
Before you start:
- •Wait until you land at your destination before activating your eSIM. eSIM activation is automatic once you land and turn Data Roaming on.
- •Switch on airplane mode, then reconnect to Wi-Fi so your home carrier does not charge you.
- •Save this guide as a PDF so you can follow along without an internet connection.
Open Settings, tap Mobile Data, and find your HelloRoam eSIM profile in the list.
Turn on your eSIM line and switch on Data Roaming so your phone connects when you land.
Your eSIM is live. You're connected and ready to use data in 185+ countries.
Done. Your plan is active. Use data right away with no extra charges.
Start using data right now. No extra charges, no surprises.
¿Qué es un eSIM? Cómo funciona en 2 minutos.
Un eSIM es una SIM digital integrada en tu celular. Escanea un QR code para instalarlo en minutos. guía
Datos ilimitados
Hasta 5G
Compartir datos
1.
Check your signal icon. At least one bar means your eSIM is connected and working.
2.
Go to Settings > Network & Internet > SIMs, tap HelloRoam, and confirm Roaming is switched on.
Preguntas frecuentes
HelloRoam eSIM funciona en celulares Android con Android 9.0 (Pie) o superior. Los modelos compatibles incluyen Samsung Galaxy S20 y posteriores, Google Pixel 3 y posteriores, OnePlus 9 y posteriores, Xiaomi 12T Pro y serie 13, Oppo Find X3/X5 Pro, Motorola Razr 2019 y posteriores, y Nokia XR21. No todos los Android tienen hardware de eSIM, así que revisa las especificaciones de tu modelo antes de comprar.
La opción de eSIM se encuentra en distintos lugares según la marca. En Samsung (One UI): Settings > Connections > SIM Manager > Add eSIM. En Google Pixel: Settings > Network & Internet > SIMs > Add more. En OnePlus (OxygenOS): Settings > Mobile Network > SIM Card Manager. En Xiaomi (MIUI): Settings > SIM cards & mobile networks. Cada ruta toma menos de 30 segundos.
HelloRoam eSIM se instala en Android sin QR code usando un código de activación manual. Abre los ajustes de eSIM de tu celular, toca Add eSIM o Add mobile plan, elige Enter activation code manually y escribe el SM-DP+ address y el código de tu correo de confirmación de HelloRoam. El proceso tarda unos 2 minutos.
Un eSIM no se puede transferir a otro celular una vez instalado. Esta es una regla estándar de la GSMA que aplica a todos los proveedores de eSIM. Si cambias de celular, necesitarás un nuevo plan de eSIM. Tu Android también puede ocultar la opción de eSIM si el modelo no tiene el hardware, corre Android por debajo de la versión 9.0, o está bloqueado por el carrier.
La mayoría de los Android compatibles con eSIM pueden usar una nano-SIM física y un eSIM al mismo tiempo gracias a Dual SIM Dual Standby. Tú decides qué SIM maneja los datos desde los ajustes. Deja tu número de EE.UU. en la SIM física y usa tu plan de datos de HelloRoam para viajar a México, Colombia o cualquier otro destino.
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