Install and activate your
eSIM on Android
Open Settings, tap Network & Internet, then select Mobile Network to begin your eSIM setup.
Tap Install with QR Code if you have the code open on a second device.
eSIM Manual code
1234 5678 9012
Choose Install Manually if you can't scan the QR code.
Pick your installation method
A few things to know before you start QR code installation:
- •Display the QR code on a second screen so you can scan it with your phone camera.
- •Keep a stable internet connection running throughout the process.
- •Each QR code can only be scanned once.
- •Do not delete the eSIM from your phone. Once removed, it cannot be reinstalled.
A few things to know before you start manual installation:
- •Each manual installation code can only be used once.
- •Keep a stable internet connection running throughout the process.
- •Do not delete the eSIM from your phone. Once removed, it cannot be reinstalled.
Enter Activation Code
1234 5678 9012
Get started in 3 easy steps
Our team is available 24/7 if you need help during setup.
- 01Open your email
Open your email on a second device and find the QR code HelloRoam sent you after purchase.
- 02Get your phone ready
Your Android phone must be unlocked, connected to Wi-Fi, and charged before you begin.
- 03Follow the steps
Work through each screen prompt to finish installing your eSIM profile in about 2 minutes.
Install eSIM via QR Code
Install eSIM via Activation Code
Settings
This phone is ready to activate a HelloRoam eSIM.
1. Settings
Open your phone Settings and go to Connections. Make sure you have a working internet connection before you continue.
Connections
2. SIM card Manager
Find the SIM card manager in your phone settings to view and manage your eSIM profiles.
Sim manager
Sim cards
eSIMs
Preferred SIMs
3. Add your eSIM
Tap the option to add a new eSIM to your device. You can scan a QR code or type in the code manually.
Add eSIM
Other ways to add SIMs
4. Installation Options
Choose how you want to install your eSIM: scan a QR code or enter the activation details by hand.
Scan the QR code from your provider
5. Scan the QR code
Point your camera at the QR code in your HelloRoam email to scan and load your eSIM profile automatically.
Add eSIM
Add HelloRoam eSIM?
This will connect your phone to the HelloRoam network.
6. Add mobile plan
Review the mobile plan details and tap Add mobile plan to finish installing your eSIM.
Sim manager
Sim cards
eSIMs
Preferred SIMs
7. Label and setup eSIM
Name your eSIM (for example, HelloRoam) and set it as your preferred mobile data line.
Install eSIM via QR Code
Install eSIM via Activation Code
Settings
This phone is ready to activate a HelloRoam eSIM.
1. Settings
Open your phone Settings and go to Connections. Make sure you have a working internet connection before you continue.
Connections
2. SIM card Manager
Find the SIM card manager in your phone settings to view and manage your eSIM profiles.
Sim manager
Sim cards
eSIMs
Preferred SIMs
3. Add your eSIM
Tap the option to add a new eSIM to your device. You can scan a QR code or type in the code manually.
Add eSIM
Other ways to add SIMs
4. Installation Options
Choose how you want to install your eSIM: scan a QR code or enter the activation details by hand.
Add using activation code
The code looks like this:
• https://operator.sm-dp.com
• LPA:1 $operator.com$ABCDE-12345
5. Enter the code
Copy the manual installation code from your HelloRoam email and paste it in. Tap Continue and wait a few seconds.
Add eSIM
Add HelloRoam eSIM?
This will connect your phone to the HelloRoam network.
6. Add mobile plan
Review the mobile plan details and tap Add mobile plan to finish installing your eSIM.
Sim manager
Sim cards
eSIMs
Preferred SIMs
7. Label and setup eSIM
Name your eSIM (for example, HelloRoam) and set it as your preferred mobile data line.
Activate your eSIM on Android
Before you start:
- •Wait until you land at your destination before activating your eSIM. eSIM activation is automatic once you land and turn Data Roaming on.
- •Switch on airplane mode, then reconnect to Wi-Fi so your home carrier does not charge you.
- •Save this guide as a PDF so you can follow along without an internet connection.
Open Settings, tap Mobile Data, and find your HelloRoam eSIM profile in the list.
Turn on your eSIM line and switch on Data Roaming so your phone connects when you land.
Your eSIM is live. You're connected and ready to use data in 185+ countries.
Done. Your plan is active. Use data right away with no extra charges.
Start using data right now. No extra charges, no surprises.
What is an eSIM? How it works in 2 minutes.
An eSIM is a digital SIM card built into your phone. Scan a QR code to install it in minutes. Step-by-step guide
Unlimited data
Up to 5G support
Data sharing
1.
Check your signal icon. At least one bar means your eSIM is connected and working.
2.
Go to Settings > Network & Internet > SIMs, tap HelloRoam, and confirm Roaming is switched on.
FAQs
HelloRoam eSIM plans work on Android phones running Android 9.0 (Pie) or later. Compatible models include Samsung Galaxy S20 and newer, Google Pixel 3 and newer, OnePlus 9 and newer, Xiaomi 12T Pro and 13 series, Oppo Find X3/X5 Pro, Motorola Razr 2019 and newer, and Nokia XR21. Not every Android phone ships with eSIM hardware, so check your model's spec sheet before you buy.
The eSIM setting lives in different places depending on your phone brand. On Samsung (One UI): Settings > Connections > SIM Manager > Add eSIM. On Google Pixel: Settings > Network & Internet > SIMs > Add more. On OnePlus (OxygenOS): Settings > Mobile Network > SIM Card Manager. On Xiaomi (MIUI): Settings > SIM cards & mobile networks. Each path takes under 30 seconds to reach.
HelloRoam eSIM installs on Android without a QR code using a manual activation code. Open your phone's eSIM settings, tap Add eSIM or Add mobile plan, choose Enter activation code manually, then type in the SM-DP+ address and activation code from your HelloRoam confirmation email. The process takes about 2 minutes.
An eSIM is not transferable between devices once installed. If you replace your Android phone, you will need a new eSIM plan. This is a standard GSMA rule that applies to all eSIM providers. Your Android phone may also hide the eSIM option if the model doesn't support eSIM hardware, runs Android below 9.0 (Pie), or is carrier-locked. Check your device specs and update your Android version to confirm eSIM support.
Most eSIM-compatible Android phones run one physical nano-SIM and one eSIM at the same time using Dual SIM Dual Standby. You pick which SIM handles mobile data through your SIM settings. Keep your US number active on your physical SIM while your HelloRoam eSIM data plan handles data abroad, which is perfect for trips to Europe, Japan, or Mexico.
Ready to stay connected?
Browse eSIM plans for 185+ countries. Instant activation, no physical SIM needed.
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