出國必備：下載 HelloRoam eSIM App，日本、韓國、歐洲暢行無阻
HelloRoam 連接 199+ 個合作電信網路，涵蓋 185+ 個目的地。每次旅行，說走就走。
App Store
eSIM 已啟用
在 iOS 或 Android 上下載 HelloRoam eSIM App，幾分鐘內即可購買並啟用 185+ 個國家的 eSIM 數據方案。App 連接 199+ 個合作電信網路，落地即可享受本地網速。無需實體 SIM 卡，無需跑門市，無隱藏費用。方案最低 $32.55 起。
如何設定 HelloRoam eSIM 應用程式
選擇目的地國家並挑選符合你行程的數據方案。
下載應用程式，點選「安裝 eSIM」並依照螢幕上的步驟操作。
為旅程做好準備，方案將在你抵達目的地時自動啟用。
如何啟用你的 HelloRoam eSIM 方案
你的 HelloRoam eSIM 方案會自動啟用。出發前先在裝置上安裝 eSIM，只要在啟用後 30 天內抵達目的地，數據方案一落地就會自動開始。
為什麼選擇 HelloRoam eSIM 應用程式
HelloRoam 提供預付費 eSIM 方案，無需合約，涵蓋 185+ 個國家。
設定快速簡單
透過我們的引導式應用程式，幾分鐘內即可安裝並啟用 eSIM。不需要跑門市，不需要填表格。
費用透明，省心出行
告別電信商的意外費用。HelloRoam 的方案預付透明，完全沒有隱藏費用。
彈性 eSIM，每次旅行都適用
在應用程式中新增目的地，不需要新的 eSIM。一個應用程式、一個帳戶，暢遊 185+ 個國家。
常見問題
Yes, the HelloRoam app is completely free to download on both iOS and Android devices.
Simply open the app, choose your destination, select a plan, and scan the QR code to install your eSIM.
Yes, you can store and manage multiple eSIMs for different destinations in the HelloRoam app.
HelloRoam works with most eSIM-compatible devices including iPhone XS and later, and various Android phones.
You can view your real-time data usage directly in the app under the 'My eSIMs' section.
Yes, you can easily purchase additional data directly through the app at any time.
Yes, you can access 24/7 customer support directly through the app via live chat.
Yes, you need an internet connection to download and activate your eSIM profile.
Once your eSIM is installed, you can view your eSIM details offline, but you need internet for purchases.
Contact our support team for assistance with transferring your eSIM to a new device.
Yes, all payments are processed securely using industry-standard encryption.
Yes, you can request refunds for unused eSIM data through the app or by contacting support.
