Download the HelloRoam eSIM app for your holiday
Download the HelloRoam eSIM app from the App Store or Google Play. Get your data plan sorted before you head to the airport.
App Store
eSIM activated
Download the HelloRoam eSIM app on iOS or Android and get your data sorted before your holiday. Works across 185+ countries on 212+ mobile networks, so you get local data the moment you land at your destination. No physical SIM card, no shop visit, no surprise roaming charges from Eir, Vodafone IE, or Three Ireland. After checkout, your e SIM QR code arrives by email in under 5 minutes. Scan it in Settings and you are ready to go. Plans start at €0.89 with no contracts. Use HelloRoam alongside your Irish number and stay connected in Spain, the US, Thailand, and 185+ more countries.
Choose your eSIM plan
HelloRoam offers flexible data plans in 185+ countries. Pick where you're heading and find the plan that fits your trip.
Choose your destinationHow to set up the HelloRoam eSIM app
Pick your destination and choose a plan that fits your trip length and data needs.
Download the app, tap "Install eSIM" and follow the on-screen steps.
You're all set. Your plan activates automatically when you arrive at your destination.
How to activate your HelloRoam eSIM plan before you fly
Your HelloRoam eSIM plan activates automatically. Install the eSIM on your device before you fly, and as soon as you land at your destination, your data turns on straight away. No need to queue for a SIM card at the airport.
Why choose the HelloRoam eSIM app
HelloRoam gives you everything you need to stay connected in 185+ countries with instant data and no SIM card swaps.
Set Up in Minutes
Install and activate your eSIM in minutes using the guided in-app setup. Do it at home before you head to the airport. No store visit, no paperwork.
No Surprise Charges
Skip the roaming bill shock. HelloRoam plans are prepaid and transparent, with no surprise charges from Eir, Vodafone IE, or Three when you get home.
Flexible eSIM for Every Trip
Add destinations in the app with no new eSIM needed. One app, one account, 185+ countries sorted.
Need help? We've got you sorted.
FAQs
Is the HelloRoam app free to download?
Yes, the HelloRoam app is completely free to download on both iOS and Android devices.
How do I install an eSIM using the app?
Simply open the app, choose your destination, select a plan, and scan the QR code to install your eSIM.
Can I manage multiple eSIMs in the app?
Yes, you can store and manage multiple eSIMs for different destinations in the HelloRoam app.
What devices are compatible with HelloRoam?
HelloRoam works with most eSIM-compatible devices including iPhone XS and later, and various Android phones.
How do I check my data usage?
You can view your real-time data usage directly in the app under the 'My eSIMs' section.
Can I top up my data through the app?
Yes, you can easily purchase additional data directly through the app at any time.
Is customer support available in the app?
Yes, you can access 24/7 customer support directly through the app via live chat.
Do I need WiFi to install an eSIM?
Yes, you need an internet connection to download and activate your eSIM profile.
Can I use the app offline?
Once your eSIM is installed, you can view your eSIM details offline, but you need internet for purchases.
What happens to my eSIM if I switch phones?
An installed HelloRoam eSIM cannot move to another phone. If it has not connected in your destination yet, email help@helloroam.com with your order number and we can issue a new eSIM for the new phone. After it connects, we do not issue a new one for a change of phone.
Is my payment information secure?
Yes, all payments are processed securely using industry-standard encryption.
Can I get a refund through the app?
Yes, you can request refunds for unused eSIM data through the app or by contacting support.
Popular eSIM Destinations
Invite a friend and earn HelloRoam credits!
For every successful invite, you earn US$5 in HelloRoam credits, while your friends receive a US$5 discount on their first plan!
Earn rewards with referrals