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eSIM guide · Remote work

eSIM for Digital Nomads: Working Abroad With Your SA Number On

Quick answer Top-up = more data, same eSIM

An eSIM for digital nomads gives you mobile data in each country its plan covers, with no SIM shop queue at every border. Install it before you leave SA, top up a country plan in the app when data runs low, and choose a regional or global plan for routes across borders. Check each stop against HelloRoam's 185+ destinations.

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Data plans from R 16,79 · 1GB, 7-day plan

A traveller looks at her cellphone as she strolls past a huge phone with a search for destinations

eSIM key facts for digital nomads From our plans and help guides; numbers link to sources

Data running low abroad
Top up in our app, puts more data on the same eSIM, with no new QR code
New QR code after an eSIM top-up
None, The same eSIM keeps going
eSIMs for a regional route
One, Across the borders its plan covers
eSIM lines using data at once
One, On an iPhone with Dual SIM(1)
Hours our eSIM support answers
24/7, WhatsApp or email
One eSIM across many regions
127, destinations, all on our global plan
HelloRoam works across
185+ destinations, 212+ partner networks

Months on the road call for an eSIM with coverage, top-ups and round-the-clock support

A digital nomad works online while living in one country after another. Your data has to last through long stays and cross borders with you. 6 checks show whether an eSIM is up to it.

What should I check before buying an eSIM for long-term travel?

A good eSIM for a nomad route covers every stop, lets you top up the same eSIM and allows hotspot use. It should also sell regional and global plans, publish its fair-use terms and offer support at any hour. HelloRoam sells plans for 185+ destinations, and our global plan alone reaches 127. Every plan allows hotspot use, and support answers 24/7.

  1. Every country on your route

    Open the plan page for each country you will live in and confirm it is listed. A plan works only in the countries it names.

  2. One eSIM, topped up as you go

    A top-up puts more data on the eSIM you already have, so there's no new install or QR code each time your data runs low.

  3. A regional plan for border crossings

    One regional plan covers several countries, so the same eSIM keeps working when you cross between them. Check that every stop on your route is on its list.

  4. Hotspot for your laptop

    Your phone can share its mobile data with a laptop through Personal Hotspot.(2) Every plan we sell allows hotspot use, so check that any other seller allows it too.

  5. Fair-use terms you can read

    On our unlimited plans, fair-use terms apply. Read them on the plan page before you count on one for months.

  6. Support when you need it

    You may land late at night with no data. Pick a seller whose support answers around the clock, not only in office hours.

Your phone also needs to support eSIM and be unlocked, meaning it isn't tied to one network.(1) On iPhone, open Settings, then General, then About: No SIM Restrictions next to Network Provider Lock means it's unlocked.(3) Check eSIM support on your phone before you choose a plan.

A month with 20 GB starts at R 240,58 in 4 bases on our list

This table shows what 30, 60 and 90 days of data cost on our plans in each base and on our global plan. Each cell counts the plans you buy, since you buy the next one before the last ends. Keep each new eSIM's line off until the plan before it ends, so no days overlap.

A long stay, priced on our plans, prices as of . Checkout shows them in your own currency. Fair-use terms apply.
Your home base Our plan 30 days 60 days 90 days
Lisbon (Portugal) 20GB, 30-day plan R 240,58 1 plan purchased R 481,16 2 plans purchased R 721,74 3 plans purchased
Lisbon (Portugal) Unlimited data, 30-day plan R 1 030,78 1 plan purchased R 2 061,56 2 plans purchased R 3 092,33 3 plans purchased
Bali (Indonesia) 20GB, 30-day plan R 513,27 1 plan purchased R 1 026,54 2 plans purchased R 1 539,81 3 plans purchased
Bali (Indonesia) Unlimited data, 30-day plan R 1 160,52 1 plan purchased R 2 321,04 2 plans purchased R 3 481,57 3 plans purchased
Chiang Mai (Thailand) 20GB, 30-day plan R 260,63 1 plan purchased R 521,26 2 plans purchased R 781,89 3 plans purchased
Chiang Mai (Thailand) Unlimited data, 30-day plan R 1 233,54 1 plan purchased R 2 467,09 2 plans purchased R 3 700,63 3 plans purchased
Mexico City (Mexico) 20GB, 30-day plan R 603,41 1 plan purchased R 1 206,81 2 plans purchased R 1 810,22 3 plans purchased
Mexico City (Mexico) Unlimited data, 30-day plan R 1 120,59 1 plan purchased R 2 241,18 2 plans purchased R 3 361,76 3 plans purchased
Our global plan for 127 destinations 1GB, 365-day plan R 428,35 1 plan purchased R 428,35 1 plan purchased R 428,35 1 plan purchased

Our 1GB global plan runs for 365 days. It suits a backup line for arrival days, not a month of remote work.

On a long stay, you buy your next plan before the current one ends

Our country plans run 7 or 30 days, and an unlimited plan runs up to 30 days per purchase. The days start when the eSIM first connects at your destination, not when you install it. To stay longer, buy the next plan before the end date.

In our app, Top up puts more data on the eSIM you already have, with no new QR code. You'll see it on the eSIM's card when the plan can take more data.

Follow the top-up steps in the app before the end date, because an expired eSIM can't take a top-up. For more days, buy your next plan before that date: it arrives as a second eSIM with its own QR code. Install it over Wi-Fi and leave its line off, because its days start only when it first connects. When the first plan ends, switch on the new line and its data roaming, then choose it for mobile data.

Plan the first stretch, not the whole year: buy for your first weeks, then buy the next plan once you know your usage. Unlimited plans carry fair-use terms, so read them before a month of daily video calls.

HelloRoam app My eSIM screen with a data gauge, the end date, today's use and a Top Up button
Figure 1. My eSIM in our app shows the data left, the end date and a Top Up button.
How each plan type behaves on a long stay, from our plan details and help guides, read
What changes Country data plan Unlimited plan Regional plan
Suits A long base in one country Heavy daily data use A route through several countries
When it runs low Top up data on the same eSIM, if the plan allows Buy your next plan before this one's end date No Top up button on its card? Buy a new plan
Crossing a border Works only in that country, so add a plan for the next Works only where its plan lists Keeps working in every country on its list
Note Unused data joins the top-up Fair-use terms apply Check the country list before you buy

Wi-Fi for uploads, eSIM data for chat and maps, and your SA line for bank PINs

Use mobile data as your backup when the café or co-working Wi-Fi drops, and save heavy uploads for Wi-Fi.

Local network Speed varies by place

On this phone

Travel eSIM Mobile data
Hotspot Shares data
Home line Calls, SMS and OTPs

Your phone Data in, hotspot out

Your laptop Joins the hotspot

Figure 2. The travel eSIM brings in data from a local network, the hotspot passes it to your laptop,(2) and your home line stays on for bank codes.(1)
Where to run common work tasks, based on our data usage calculator's rates and our own tips,
Work task Example apps Better on
Video calls Zoom, Google Meet, Teams Wi-Fi, with mobile data as backup
Email and team chat Gmail, Slack, WhatsApp Mobile data
Big file uploads Google Drive, Dropbox Wi-Fi where you can
Phone backups iCloud, Google One Wi-Fi
App and system updates App Store, Google Play Wi-Fi
Maps and ride apps Google Maps, Uber, Bolt Mobile data
Music and video streaming Spotify, YouTube Wi-Fi, or download before you go

Hotspot for your laptop

Turn on your phone's hotspot, and your laptop, tablet or a travel partner's phone joins it like any Wi-Fi network.(2)(5) Every plan we sell allows hotspot use, and each device draws on the same plan's data. Pause laptop updates and cloud sync before you start. Read how a travel eSIM works as a hotspot.

Video calls and uploads

Video calls run over the local mobile network, and speed changes with the place and the network. Don't count on 5G, and test a call before a client meeting. Save big uploads and updates for Wi-Fi, and estimate a week of call data before you pick a plan size.

Bank codes and your home number

Your SA SIM keeps your number for calls, SMS and bank codes, while the travel eSIM carries your data. Our plans are data-only, with no phone number of their own. WhatsApp keeps working on your SA number over the eSIM's data.(6)

On iPhone, set Default Voice Line to your SA number and keep that line on, so SMS codes reach you.(1) Set Mobile Data to the travel eSIM's line, then turn off Allow Mobile Data Switching and Data Roaming on the SA line.(1)(7) On Vodacom, a used-up All For You bundle repeats while data keeps flowing on that line.(8) See how calls and SMS work with a travel eSIM.

Clip
Recorded on iPhone: the Default Voice Line screen, with Primary ticked and HelloRoam below it
Figure 4. Recorded on iPhone: Default Voice Line set to Primary, the home line, for calls and texts.
A Personal card for the physical SIM's calls and texts, tilted over the corner of a HelloRoam card for eSIM data
Figure 3. Illustration of two line cards: your own SIM for calls and SMS, our eSIM for data.

Routes across borders need a plan that lists every stop

A nomad route can mean months in one base, then a weekend over the border. Your eSIM works only where its plan has coverage, so map the route before you buy.

Our Europe plan covers 33 destinations, Portugal among them, and our Asia plan covers 19, including Thailand, Vietnam and Indonesia. The Southeast Asia plan covers only Malaysia, Singapore and Thailand, so check its list before Bali or Vietnam. Mexico City sits on our North America plan, and our Africa plan lists Kenya, Tanzania and Egypt but not Mozambique. Check every stop against the plan's country list before you buy, and add a country plan for any it misses.

Each country sets its own entry, stay and visa rules for South African passport holders, so check them with its embassy or high commission before each move. DIRCO's consular officers help South Africans in an emergency abroad, but they don't arrange visas or work permits for you.(9)

Our global plan reaches 127 destinations on one eSIM

Heading from one region to the next? Our global plan keeps one eSIM going in every destination it lists, even Georgia, which none of our regional plans covers. For a month in a single base, compare its price with a country plan first.

South African lines roam on each network's own terms

Over months abroad, your SA network's own roaming terms decide what your home line costs, so read them before you go.(8)(10) Keep the line on for SMS codes, and switch its data roaming off if you don't need it.

4 roaming options from SA networks

Vodacom
All For You bundles billed once you're roaming, and a used-up bundle repeats at the same size while you keep using data.(8)
MTN
Hello World data bundles bought with *136#, after you activate roaming 7 days before you leave.(11)
Cell C
Prepaid International Roaming on by default for prepaid and Top-Up lines in participating countries, billed per minute, per message and per MB.(10)
Telkom
International Roaming arranged by form at least 7 days before you travel, not through USSD or the app.(12)

To weigh each option against a travel eSIM, read our eSIM vs roaming guide.

Months in one country can make a local SIM worth buying

Months in one country can make a local network's plan worth it, especially if you need a local number.(3)

Many local plans come with a local phone number, and some local networks sell them as eSIMs.(3) If you buy in a shop after you land, bring your passport: depending on local rules, the shop may ask for ID.(3)

A travel eSIM still covers your arrival days and any border trips while you sort out a local line. For the costs, read our local SIM and eSIM cost guide.

Buying for a travelling team means one eSIM per person

A team lead can buy an eSIM for each colleague, and each traveller installs it on their own phone.

  1. One eSIM for each traveller

    Stay signed in when you buy. Every QR code and its setup steps land in your account email, so forward each one to the colleague who'll use it.

  2. Each eSIM goes on its user's phone

    Each eSIM works on one phone and can't be moved once installed, so each person installs their own.

  3. Top-ups from the buyer's account

    When a colleague runs low, open My eSIM in your app and tap Top up on their eSIM, if the plan takes top-ups.

Buying for several people? Write to help@helloroam.com about a group order, and our team answers 24/7.

Ask us about a team order

If someone switches phones, support can issue a new eSIM only while the old one hasn't yet connected to a supported network at the destination. Read what happens when you change phones.

eSIM questions from digital nomads

What happens to my data at a border my eSIM plan doesn't cover?

Your data stops once you cross into a country the plan doesn't list, so add a plan for that country before the border. A regional plan covers every country on its list, and if your route crosses regions, our global plan covers 127 destinations on one eSIM. Check the country list before you buy, and again before a side trip.

How do I stay online for months at a time overseas?

Buy a plan for your first month, then buy the next one before it ends. The next plan is a new eSIM, so install it early and keep its line off until the first plan ends, as its days start at first connection. If data runs low, tap Top up before the end date, if the plan takes top-ups.

Will eSIM data hold up for remote work while travelling?

Yes, as a backup line beside Wi-Fi. A travel eSIM runs on local mobile networks, and speed changes with the place and the network. Keep Wi-Fi for big uploads and long calls, and switch to the eSIM when the Wi-Fi drops. Each destination page lists the networks its plan uses, so check yours before you go.

Can I buy eSIMs for colleagues who travel for work?

Yes. Stay signed in, check out once for each colleague and forward each QR code to the person who'll use it, because each eSIM works on one phone only. To add data later, tap Top up on their eSIM in your own app, if the plan takes top-ups. For a group order, write to our team at help@helloroam.com.

Compare before you choose an eSIM

Pages we checked for this guide

We cite Apple's and Google's help pages, WhatsApp's help centre, South African networks' own roaming pages and DIRCO.

Reviews

Loved by travelers worldwide

Real reviews from Trustpilot and the App Store, quoted as written.

40k+ travellers have used HelloRoam

Cat

Trustpilot
On a trip to Europe, my hotel Wi-Fi was so slow and outside Wi-Fi was unreliable. I couldn’t take it anymore so I got helloroam for a few days. It was tricky to set up correctly because of the primary settings (with my original number). But I reached out to their customer service via WhatsApp. Super responsive and helpful, with specific and clear steps to troubleshoot. Appreciate having 4G roaming instead of being stuck with in and out Wi-Fi during my trip!!

Rated 5 out of 5 by this reviewer

A traveller smiles at the view while holding her phone by an airport window
Very good experience! The eSIM was easy to set up and worked great in London. It was much cheaper than it would have been to use my own operator there.

Ilona

Trustpilot

Rated 5 out of 5 by this reviewer

metulker

App Store
Hard to set up but help was good

Rated 5 out of 5 by this reviewer

Reuben

Trustpilot
Really happy with HelloRoam. Everything worked as expected, from messaging and Google Maps through to streaming without any issues. Easy to use, reliable and affordable. Would happily use them again when travelling.

Rated 5 out of 5 by this reviewer

Hikers with backpacks walk along the Great Wall of China

Angeline

Trustpilot
Reliable connection. Reasonable pricing.

Rated 4 out of 5 by this reviewer

Get your trip data sorted before you leave SA

Choose from HelloRoam's 185+ destinations, install the eSIM on home Wi-Fi and switch it on when you land. Stuck on a setup step? Our support team answers 24/7.

Choose where you're going