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What is eSIM?

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Illustration of eSIM technology

eSIM Defined

eSIM, or embedded SIM, is a digital SIM that allows activating a plan without needing a physical card.

Built into your device, it helps you switch networks and manage several plans easily.

How eSIM Works

eSIM technology uses an embedded chip in your device that can be remotely programmed to connect to various mobile networks. Check device compatibility

This modern approach provides flexibility and removes the hassle of changing SIM cards when switching networks or travelling.

Diagram showing eSIM functionalityDecorative background for eSIM section

eSIM Setup Guide

Step-by-step guide to set up your eSIM on devices.
Setting Up eSIM on iPhone
Setting Up eSIM on Android
Use QR Code for eSIM
iPhone settings icon
10GB
Most travelers choose 🔥
Begin vanaf$8.40 (30 days)
Selected eSIM plan on device
1
Open Settings

Go to settings to start eSIM activation.

Add mobile plan screen on iPhone
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2
Add Mobile Plan

Tap to add new plan using eSIM.

iPhone scanning QR code
Selected eSIM plan on device
3
Scan QR Code

Use phone camera to scan given eSIM QR code.

iPhone settings icon
10GB
Most travelers choose 🔥
Begin vanaf$8.40 (30 days)
Selected eSIM plan on device
1
Open Settings

Go to settings to start eSIM activation.

Add mobile plan screen on iPhone
Loading...
2
Add Mobile Plan

Tap to add new plan using eSIM.

iPhone scanning QR code
Selected eSIM plan on device
3
Scan QR Code

Use phone camera to scan given eSIM QR code.

10GB
Most travelers choose 🔥
Begin vanaf$8.40 (30 days)
Selected eSIM plan on device
1
Open Settings

Go to settings to start eSIM activation.

Selected eSIM plan on device
Loading...
2
Add Mobile Plan

Tap to add new plan using eSIM.

Selected eSIM plan on device
3
Scan QR Code

Use phone camera to scan given eSIM QR code.

10GB
Most travelers choose 🔥
Begin vanaf$8.40 (30 days)
Selected eSIM plan on device
1
Open Settings

Go to settings to start eSIM activation.

Selected eSIM plan on device
Loading...
2
Add Mobile Plan

Tap to add new plan using eSIM.

Selected eSIM plan on device
3
Scan QR Code

Use phone camera to scan given eSIM QR code.

1
Access QR Code

Locate eSIM QR code from HelloRoam.

2
Open Camera

Use your camera to scan the QR code.

3
Install eSIM

Follow on-screen instructions to finish eSIM setup.

1
Access QR Code

Locate eSIM QR code from HelloRoam.

2
Open Camera

Use your camera to scan the QR code.

3
Install eSIM

Follow on-screen instructions to finish eSIM setup.

Advantages of eSIM

Disadvantages of eSIM

Discover eSIM technology for better connectivity.

Understand possible eSIM limitations.

No high roaming costs

No high roaming costs

Travellers can buy an eSIM to connect to local operators and avoid surprise roaming costs.

Multiple profiles

Multiple profiles

Your device can hold multiple eSIMs to easily switch between networks and numbers.

Pay for what you need

Pay for what you need

Travelling for a week? Choose a 7-day plan instead of monthly and save for experiences that matter.

Save space

Save space

No physical SIM slot means more space for new features or bigger battery.

Can't be lost or stolen.

Can't be lost or stolen.

Swapping SIMs while travelling can be a hassle. With eSIM, no risk of loss or theft.

Less waste

Less waste

Switching SIMs constantly is bad for the environment. Move to eSIM.

No high roaming costs

No high roaming costs

Travellers can buy an eSIM to connect to local operators and avoid surprise roaming costs.

Multiple profiles

Multiple profiles

Your device can hold multiple eSIMs to easily switch between networks and numbers.

Pay for what you need

Pay for what you need

Travelling for a week? Choose a 7-day plan instead of monthly and save for experiences that matter.

Save space

Save space

No physical SIM slot means more space for new features or bigger battery.

Can't be lost or stolen.

Can't be lost or stolen.

Swapping SIMs while travelling can be a hassle. With eSIM, no risk of loss or theft.

Less waste

Less waste

Switching SIMs constantly is bad for the environment. Move to eSIM.

Device Compatibility

Device Compatibility

Not all devices support eSIM connectivity. Check compatibility before using.

Limited Availability on Older Devices

Limited Availability on Older Devices

Older phones may not support eSIM, reducing user options.

Complex Setup for Some Users

Complex Setup for Some Users

Setup may be complicated for less tech-savvy users.

Multiple Carrier Support

Multiple Carrier Support

Not all carriers support multiple eSIMs.

Data Transfer Challenges

Data Transfer Challenges

Transferring profiles can be tricky.

Potential for Limited Roaming Capabilities

Potential for Limited Roaming Capabilities

Some regions offer limited eSIM roaming.

Device Compatibility

Device Compatibility

Not all devices support eSIM connectivity. Check compatibility before using.

Limited Availability on Older Devices

Limited Availability on Older Devices

Older phones may not support eSIM, reducing user options.

Complex Setup for Some Users

Complex Setup for Some Users

Setup may be complicated for less tech-savvy users.

Multiple Carrier Support

Multiple Carrier Support

Not all carriers support multiple eSIMs.

Data Transfer Challenges

Data Transfer Challenges

Transferring profiles can be tricky.

Potential for Limited Roaming Capabilities

Potential for Limited Roaming Capabilities

Some regions offer limited eSIM roaming.

9:41
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Explore eSIM Options
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United States
Nationwide coverage with flexible options.
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Available Networks
From$2.88USD
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Turkey
Reliable connectivity across Turkey.
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Available Networks
From$1.73USD
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Canada
Affordable data plans across Canada.
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Available Networks
From$6.14USD
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Japan
Stay connected easily in Japan.
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From$3.53USD
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Is Your Device Compatible?

Find out if your smartphone supports eSIM tech.

Check Now

eSIM vs SIM Card

Compare traditional SIMs and new eSIM technology.

eSIM
SIM
Activation iconActivation
Instant activation via app
Needs physical card and installation
Physical Space iconPhysical Space
Built in the device, no extra space needed
Requires SIM slot
Switching Plans iconSwitching Plans
Easily change plans via app
Change SIM cards to switch plans
Availability iconAvailability
Supported in over 176 countries with HelloRoam
Availability differs per carrier
Durability iconDurability
No risk of loss or damage
Possible physical damage or loss
Environmental Impact iconEnvironmental Impact
No plastic waste
Creates plastic waste per card

Cost Comparison

See how eSIM saves money vs typical roaming rates.

eSIM
Int'l Roaming
Local SIM
Pocket WiFi
Initial Setup Cost
R0 - No physical SIM needed
R0 - Uses existing plan
R100 - R200 for SIM card
R1000 - R2000 for device rental
Data Cost per GB
R100 - R300
R200 - R600
R60 - R200
R150 - R300
Daily Cost for 1GB Data
R100 - R200
R200 - R400
R60 - R160
R150 - R240
Coverage
176+ countries
Varies by carrier
Single country
Varies by rental company
Convenience
Instant activation via app
Automatic with carrier
Requires physical purchase
Needs device rental and return
Contract/Commitment
No contracts
May require existing plan
Prepaid, no contracts
Rental agreement required
Savings illustration with eSIM

Experience
Massive Savings

Switch to eSIM with HelloRoam for affordable international data plans.

Explore Plans

Troubleshooting

Discover fixes for eSIM problems.

eSIM Not Activating
Ensure your device supports eSIM and is updated. Restart and attempt activation through HelloRoam.
No Mobile Data Connection
Check data setting, toggle airplane mode, or restart. Verify plan in HelloRoam.
Cannot Add eSIM to Device
Confirm that multiple eSIMs are supported. Remove one and re-add HelloRoam eSIM.
Poor Signal Reception
Check coverage or move to stronger area.
eSIM Profile Deleted Accidentally
You can re-download via QR code or info in HelloRoam. Contact support if needed.
Roaming Charges Applied
HelloRoam doesn’t hide fees. Check bill.

eSIM FAQs

An eSIM is a digital SIM that activates a mobile plan without a physical card.

It works by installing a SIM profile on your phone.

A SIM is physical, eSIM is built-in and remote-managed.

Integrated hardware allowing provider updates.

On iPhone: Settings > Cellular > Add Plan.

On Android: Settings > Network & Internet > Add Carrier.

Used for easy network connectivity.

Helps travellers avoid roaming.

Supported on Samsung.

Offers flexibility, convenience.

Not on all phones.

Yes, can use both SIMs.

Check settings or specs.

Contact provider if issues.

Free to switch.

Yes, for data only.

Safe and encrypted.

Transferable.

Ready to Switch to eSIM?
Experience the future of connectivity with HelloRoam. Start today.
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Secure payment guaranteed

Visa - accepted payment method for eSIM purchasesMastercard - accepted payment method for eSIM purchasesApple Pay - accepted payment method for eSIM purchasesPayPal - accepted payment method for eSIM purchasesAlipay - accepted payment method for eSIM purchasesGoogle Pay - accepted payment method for eSIM purchases

X / TwitterInstagramFacebookLinkedIn
Download HelloRoam eSIM app on Google Play - travel data plans
Get it on
Google Play
Download on the
App Store

Apple® marks are owned by Apple Inc. Google Play and its logo are trademarks of Google LLC.

PCI DSS compliant - secure eSIM payment processingSecure payment encryption for eSIM purchases

Secure payment guaranteed

Visa - accepted payment method for eSIM purchasesMastercard - accepted payment method for eSIM purchasesApple Pay - accepted payment method for eSIM purchasesPayPal - accepted payment method for eSIM purchasesAlipay - accepted payment method for eSIM purchasesGoogle Pay - accepted payment method for eSIM purchases
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