Jinsi ya Kuongeza eSIM kwenye
iPhone na iPad

Kwenye iPhone yako, fungua Mipangilio, gonga Cellular au Mobile Data, kisha gonga Add Cellular Plan kuanza usanidi wa eSIM.

Kama QR code iko kwenye skrini au kifaa kingine, gonga Install with QR Code kuiskanisha.
Msimbo wa mkono wa eSIM
12568050
Gonga Install Manually kama huwezi kuskanisha QR code, kisha uingize anwani ya SM-DP+ na nambari ya uanzishaji.
Chagua njia yako ya usanikishaji
Kabla ya kuanza usanikishaji wa QR code, kumbuka mambo haya:
- •Onyesha QR code kwenye kifaa tofauti au nakala iliyochapishwa. Huwezi kuskanisha QR code kutoka skrini moja moja.
- •Kaa kwenye muunganiko imara wa Wi-Fi wakati wote wa mchakato.
- •Kila QR code inaweza kuskanishwa mara moja tu. Usishiriki na mtu mwingine.
- •Usiondoe eSIM kutoka kwenye kifaa chako. eSIM haiwezi kuhamishwa baada ya kusanikishwa.

Kabla ya kuanza usanikishaji kwa mkono, kumbuka mambo haya:
- •Nambari za uanzishaji ni za matumizi moja. Kila nambari inafanya kazi mara moja tu.
- •Kaa kwenye muunganiko imara wa Wi-Fi wakati wote wa mchakato.
- •Usifute eSIM kutoka kwenye simu yako. eSIM haiwezi kuhamishwa baada ya kusanikishwa, kwa hivyo kuiondoa kunamaanisha mpango unaenda.
Ingiza Nambari ya Uanzishaji
1234 5678 9012
Tujaribu kuanza
Timu yetu inapatikana 24/7 kama unahitaji msaada wakati wowote wa usanikishaji.
Sakinisha eSIM kupitia QR Code
Sakinisha eSIM kupitia Nambari ya Uanzishaji

eSIM Inayotumika
Simu hii iko tayari kuwasha eSIM ya HelloRoam.
1. Skani QR code
Elekeza kamera ya iPhone yako kwenye QR code iliyoko kwenye barua pepe yako ya HelloRoam kwenye skrini nyingine. Usanikishaji huanza kiotomatiki.

Usanidi wa Cellular
umekamilika
2. Usanikishaji umekamilika
Mpango wako wa HelloRoam sasa umesanikishwa kwenye iPhone yako.

Lebo za Mpango wa Data
3. Weka lebo kwenye mpango wako wa data
Ipe mstari wako wa HelloRoam jina linalotambulika, kama "HelloRoam London", ili uwe rahisi kupata baadaye.

Mstari wa chaguo-msingi
4. Chagua mstari wako wa simu wa chaguo-msingi
Chagua Primary ili mtoa huduma wako wa nyumbani aendelee kushughulikia simu na ujumbe.

Data ya Simu
5. Weka mstari wa data
Weka HelloRoam kama Secondary kwa data. Acha Allow Mobile Data Switching izimwe ili kuepuka malipo yasiyotarajiwa kwenye mstari wako wa nyumbani.
Sakinisha eSIM kupitia QR Code
Sakinisha eSIM kupitia Nambari ya Uanzishaji

Skani QR code
1. Fungua Mipangilio
Fungua Mipangilio. Gonga Mobile Data (au Cellular), kisha Add eSIM au Add Data Plan, kisha Use QR Code, kisha Enter Details Manually.

Ingiza Nambari ya Uanzishaji
2. Ingiza maelezo yako ya uanzishaji
Nakili anwani ya SM-DP+ na Nambari ya Uanzishaji kutoka barua pepe yako ya HelloRoam na ubandike kila moja kwenye kisanduku kinachofaa. Gonga Next.

eSIM Inayotumika
Simu hii iko tayari kuwasha eSIM ya HelloRoam.
3. Wasifu wa eSIM unapakuliwa
iPhone yako itaanza kupakua wasifu wa eSIM. Mchakato huanza kiotomatiki baada ya kuthibitisha nambari.

Usanidi wa Cellular
umekamilika
4. Usanikishaji umekamilika
Mpango wako wa HelloRoam sasa umesanikishwa kwenye iPhone yako.

Lebo za Mpango wa Data
5. Weka lebo kwenye mpango wako wa data
Ipe mstari wako wa HelloRoam jina ili uweze kuutofautisha na mtoa huduma wako wa nyumbani (kwa mfano, "HelloRoam Dubai").

Mstari wa chaguo-msingi
6. Weka mstari wako wa simu wa chaguo-msingi
Chagua Primary ili simu na ujumbe viendelee kupitia nambari yako ya nyumbani.

Data ya Simu
7. Weka mstari wa data
Chagua Secondary kwa mstari wako wa data wa HelloRoam. Acha Allow Mobile Data Switching izimwe ili kuzuia malipo yasiyotarajiwa kutoka kwa mtoa huduma wako wa nyumbani.

Jinsi ya kuwasha eSIM yako ya HelloRoam

Muhimu:
- •Mipango ya kuamilisha kiotomatiki huanza kufanya kazi unapofika kwenye marudio yako. Data inaweza isifanye kazi kabla ya kusafiri.
- •Washa hali ya ndege, kisha uwashe WiFi tena ili kuepuka malipo kutoka kwa mtoa huduma wako wa nyumbani wakati wa usakinishaji.
- •Hifadhi mwongozo huu kama PDF ili uweze kuufikia bila mtandao unapofika.
Fungua Mipangilio kwenye iPhone yako na uguse Data ya Simu. Tafuta laini yako ya HelloRoam kwenye orodha.
Gusa laini yako ya HelloRoam, iwashe na uweke Data ya Kuzurura kuwa WASHA ili mpango wako ufanye kazi nje ya nchi.
eSIM yako ya HelloRoam sasa iko hai. Una ufikiaji wa data katika nchi 175+ kupitia mitandao ya ndani.
Umekamilisha. Mpango wako uko hai na uko tayari kutumia.
Anza kutumia data yako sasa hivi. Bei ya mpango tu, hakuna ada za ziada, hakuna mshangao.

1.
Tafuta angalau mstari mmoja wa ishara kwenye upau wa hali juu ya skrini ya iPhone yako.
2.
Fungua Mipangilio, gonga Mobile Data, chagua mstari wako wa HelloRoam, na uthibitishe kwamba Data Roaming ipo ON.

Maswali Yanayoulizwa Mara Kwa Mara
Digital SIM technology is supported on iPhone XS, iPhone XS Max, iPhone XR, and all newer models including iPhone 11, 12, 13, 14, 15, and 16 series released from September 2018 onwards.
Yes! You can install your plan manually without a QR code on iPhone. Go to Settings > Cellular > Add Cellular Plan > Enter Details Manually.
If you don't see the 'Add Cellular Plan' option on your iPhone, verify these 4 requirements: (1) Your iPhone model is compatible, (2) Your iOS version is 12.1 or later, (3) Your device is carrier-unlocked, (4) You're not in a restricted region.
Yes! iPhone supports Dual SIM Dual Standby (DSDS) with one physical nano-SIM and one digital profile active simultaneously since iPhone XS.
Switch between your digital and physical SIM on iPhone by navigating to Settings > Cellular. You'll see both lines listed as separate entries.
Yes, iPhone 14 fully supports digital SIM technology with enhanced capabilities. All iPhone 14 models can store up to 8 profiles and have 2 active simultaneously.
Install your plan on iPhone 15 in 3 steps: (1) Go to Settings > Cellular > Add eSIM, (2) Select 'Use QR Code' and scan, or 'Enter Details Manually', (3) Tap 'Add Cellular Plan'.
iPhone 16 series includes advanced digital connectivity: stores up to 8 profiles, activates 2 simultaneously, supports Quick Transfer, and includes improved 5G connectivity.
If your iPhone won't scan the QR code, try these fixes: Clean camera lens, display QR at full brightness, hold 6-12 inches away, ensure good lighting, or use manual installation.
Plan activation on iPhone typically takes 2-10 minutes depending on your WiFi connection speed and network conditions.
Yes! Digital SIM works on iPad models released from 2018 onwards including iPad Pro, iPad Air, iPad, and iPad mini with cellular capability.
Delete your plan from iPhone: Settings > Cellular > tap the line > 'Remove Cellular Plan' > Confirm. WARNING: Once deleted, you cannot restore the same profile.
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