Sera ya Cookies

1. Essential Cookies

Inafanya Kazi Kila Wakati

Cookies hizi zinahitajika kwa tovuti kufanya kazi. Zinalinda vipengele vikuu: urambazaji wa ukurasa, ufikiaji wa maeneo salama, na kazi za kawaida za huduma ya eSIM.

Mifano:

Usimamizi wa Kipindi

• Hali ya uthibitishaji wa mtumiaji
• Yaliyomo kwenye kikapu cha ununuzi
• Uhifadhi wa data ya fomu

Usalama na Mapendeleo

• Tokeni za ulinzi wa CSRF
• Mapendeleo ya lugha
• Hali ya idhini ya cookies

2. Analytics and Performance

Hiari

Cookies hizi zinatusaidia kuelewa jinsi watu wanavyotumia tovuti yetu. Data inakusanywa bila kutambua watu. Tunaizitumia kupiga hatua mbele na huduma yetu ya eSIM kwa wakati.

Tunachofuatilia:

Takwimu za Matumizi

• Maoni ya ukurasa na vyanzo vya trafiki
• Muda uliotumika kwenye kurasa
• Maudhui na vipengele maarufu

Vipimo vya Utendaji

• Muda wa kupakia ukurasa
• Ufuatiliaji wa makosa
• Vipimo vya uzoefu wa mtumiaji

3. Marketing and Personalization

Hiari

Cookies hizi zinatuwezesha kukuonyesha maudhui na matoleo yanayolingana na maslahi yako ya safari na mahitaji yako ya eSIM. Unaweza kuzizima wakati wowote kupitia mipangilio yako.

Vipengele vya Ubinafsishaji:

Ubinafsishaji wa Maudhui

• Mapendekezo ya maeneo ya utalii
• Mapendekezo ya mipango ya eSIM inayofaa
• Uzoefu wa kuvinjari ulioobinafsishwa

Utangazaji

• Maudhui ya matangazo yaliyolengwa
• Kampeni za kuwalenga tena wageni
• Muunganisho wa mitandao ya kijamii

4. Third-Party Services

Tunatumia huduma za watu wengine za kuaminika kuwezesha vipengele muhimu kwenye tovuti. Watoa huduma hawa wanaweza kuweka cookies zao wenyewe unapotoa idhini yako.

Google Analytics

Takwimu za matumizi ya tovuti

Wasindikaji wa Malipo

Usindikaji salama wa malipo kwa manunuzi ya eSIM

Msaada wa Wateja

Mazungumzo ya moja kwa moja na tiketi za usaidizi

Mitandao ya Kijamii

Vipengele vya kushiriki kwenye mitandao ya kijamii

5. Detailed Cookie Information

Cookies za Kwanza

Jedwali hapa chini linaonyesha cookies za kwanza ambazo HelloRoam inaweka kwenye tovuti hii, kazi ya kila moja, na muda data inavyohifadhiwa:

Cookie Name	Cookie Type	Purposes	Expiry
user-currency	Functional	Remembers your selected display currency when you change it via the currency selector	1 year
_vwo_uuid_v2	Analytical/Performance	Measures how the website performs for individual visitors	1 year

Browser Local Storage

We use your browser's local storage to cache data that improves page performance. Unlike cookies, local storage items are not sent to our servers on each request. They remain in your browser until you clear your browser data.

Storage Key	Category	Purpose	Expiry
currency-preference	Functional	Caches currency exchange rates and supported currencies for faster pricing display. No personal data is stored.	Until cleared by user (no automatic expiry)

Browser Session Storage

Session storage is automatically cleared when you close the browser tab or window. We use it for data that is only relevant within a single browsing session.

Storage Key	Category	Purpose	Expiry
sim-cart	Strictly Necessary	Holds your shopping cart contents and selected eSIM plans during your session. Required for the checkout process.	Tab session (cleared when you close the tab or window)
auth-storage	Strictly Necessary	Stores authentication tokens while you are signed in. Required to maintain your login state within the session.	Tab session (cleared when you close the tab or window, or on logout)

Cookies za Watu Wengine

Cookies za watu wengine zinawekwa na huduma zinazofanya kazi kwenye tovuti yetu lakini hazihudumiwa moja kwa moja na HelloRoam. Jedwali hapa chini linatoa maelezo ya kila moja:

Cookie Name	Cookie Type	Purposes	Expiry
_vwo_uuid	Analytical/Performance	Assigns a unique ID to each visitor to track website performance over time	1 year 1 month 4 days
_vwo_ds	Analytical/Performance	Stores user-level data for website optimization testing	3 months
_vwo_sn	Analytical/Performance	Stores information about your current browsing session	1 hour
_gcl_au	Marketing/Advertising - Google Ads	Measures the performance of advertising campaigns on the website	3 months
test_cookie	Marketing/Advertising - Google Ads (DoubleClick)	Used by Google's DoubleClick ad network to verify that your browser accepts third-party cookies before ad targeting cookies are set	15 minutes
IDE	Marketing/Advertising - Google Ads (DoubleClick)	Set by Google's DoubleClick ad network to profile your browsing behaviour across websites and show you targeted ads matched to your interests	1 year 24 days
Stripe cookies	Essential - Payment Processing	Stripe uses cookies to process payments securely and prevent fraud. PCI DSS Level 1 compliant.	Session
Supabase auth cookies	Essential - Authentication	Handles user login and account management, including social login via Google, Apple, and Facebook	Persistent (until logout)
Sentry tracking	Performance - Error Monitoring	Tracks errors and monitors app performance. Personal information is automatically redacted.	Session

Tovuti hii inatumia Google Analytics, huduma inayotolewa na Google, Inc. Data inayokusanywa na cookies inatumwa na kuhifadhiwa na Google, na inaweza kuhifadhiwa kwenye seva nchini Marekani.

Note: Pia tunatumia Google Tag Manager na Facebook Pixel kwa takwimu na masoko. Zana hizi zinaweza kuweka cookies za ziada kwenye kifaa chako. Kwa maelezo zaidi kuhusu jinsi tunavyotumia huduma hizi, angalia Sera yetu ya Faragha.

6. Managing Your Cookie Preferences

Uko na udhibiti wa mipangilio yako ya cookies. Ziwashe au kuzizima wakati wowote kupitia kivinjari chako au kituo chetu cha mapendeleo hapa chini.

Mipangilio ya Kivinjari

Zuia Cookies Zote

Inahitajika kila wakati kwa tovuti kufanya kazi

Futa Cookies Zilizohifadhiwa

Zinatusaidia kufanya tovuti ifanye kazi vizuri zaidi

Udhibiti wa Watu Wengine

Maudhui na matangazo yaliyobinafsishwa

Kituo cha Mapendeleo

Essential Cookies

Always required for the site to work

Analytics

Help us improve the site

Marketing

Personalized content and ads

Yaliyomo

1. Essential Cookies

Mifano:

2. Analytics and Performance

Tunachofuatilia:

3. Marketing and Personalization

Vipengele vya Ubinafsishaji:

4. Third-Party Services

Google Analytics

Wasindikaji wa Malipo

Msaada wa Wateja

Mitandao ya Kijamii

5. Detailed Cookie Information

Cookies za Kwanza

Browser Local Storage

Browser Session Storage

Cookies za Watu Wengine

6. Managing Your Cookie Preferences

Mipangilio ya Kivinjari

Kituo cha Mapendeleo

Related Pages

Questions About Cookies?

Pata Programu ya HelloRoam

Sera ya Cookies

Yaliyomo

1. Essential Cookies

Mifano:

2. Analytics and Performance

Tunachofuatilia:

3. Marketing and Personalization

Vipengele vya Ubinafsishaji:

4. Third-Party Services

Google Analytics

Wasindikaji wa Malipo

Msaada wa Wateja

Mitandao ya Kijamii

5. Detailed Cookie Information

Cookies za Kwanza

Browser Local Storage

Browser Session Storage

Cookies za Watu Wengine

6. Managing Your Cookie Preferences

Mipangilio ya Kivinjari

Kituo cha Mapendeleo

Related Pages

Questions About Cookies?

Pata Programu ya HelloRoam