Dasar Kuki

Dikemas kini: Mei 2026

Kandungan

1. Kuki Penting
2. Analitik & Prestasi
3. Pemasaran & Pemperibadian
4. Perkhidmatan Pihak Ketiga
5. Maklumat Kuki Terperinci
6. Mengurus Keutamaan Kuki Anda

1. Essential Cookies

Sentiasa Aktif

Kuki ini diperlukan untuk laman web berfungsi dengan betul. Ia menjalankan ciri utama seperti navigasi halaman, akses ke kawasan selamat, dan fungsi penting perkhidmatan eSIM.

Contoh:

Pengurusan Sesi

• Status pengesahan pengguna
• Kandungan troli beli-belah
• Simpanan data borang

Keselamatan & Keutamaan

• Token perlindungan CSRF
• Keutamaan bahasa
• Status persetujuan kuki

2. Analytics and Performance

Pilihan

Kuki ini membantu kami memahami cara pelawat berinteraksi dengan laman web kami. Maklumat dikumpul dan dilaporkan secara anonim. Kami menggunakan data ini untuk tingkatkan perkhidmatan kami.

Apa Yang Kami Jejak:

Analitik Penggunaan

• Paparan halaman dan sumber trafik
• Masa yang dihabiskan di halaman
• Kandungan dan ciri popular

Metrik Prestasi

• Masa muat halaman
• Penjejakan ralat
• Metrik pengalaman pengguna

Vercel Analytics and Speed Insights measure page load times and performance without setting cookies. They use anonymous beacons instead.

Microsoft Clarity records anonymous browsing sessions (mouse movements, clicks, and scrolls) to help us understand how visitors use our site. Personal information like passwords and credit card numbers is automatically hidden from recordings.

We do not load any analytics or marketing scripts until you give consent. Only essential cookies for site functionality are active before you make a choice.

3. Marketing and Personalization

Pilihan

Kuki ini membolehkan kami menyediakan kandungan dan iklan yang berkaitan dengan minat anda dan keperluan perjalanan eSIM anda. Contohnya, jika anda cari eSIM untuk Jepun, kami boleh paparkan pelan eSIM Japan yang sesuai.

Ciri Pemperibadian:

Pemperibadian Kandungan

• Cadangan destinasi
• Cadangan pelan eSIM yang relevan
• Pengalaman pengguna yang disesuaikan

Pengiklanan

• Kandungan promosi disasarkan
• Kempen retargeting
• Integrasi media sosial

4. Third-Party Services

Kami bekerjasama dengan perkhidmatan pihak ketiga yang dipercayai untuk menyediakan fungsi yang lebih baik. Perkhidmatan ini mungkin menetapkan kuki mereka sendiri dengan persetujuan anda.

Google Analytics

Analitik penggunaan laman web

Pemproses Pembayaran

Pengendalian pembayaran selamat

Sokongan Pelanggan

Fungsi sembang langsung

Media Sosial

Ciri perkongsian sosial

5. Detailed Cookie Information

Kuki Pihak Pertama

Jadual berikut memberikan maklumat lanjut tentang kuki pihak pertama yang kami gunakan di laman web ini, sebab kami menggunakannya, dan tempoh laman web akan menyimpan maklumat yang dikumpul oleh setiap kuki:

Cookie Name	Cookie Type	Purposes	Expiry
user-currency	Functional	Remembers your selected display currency when you change it via the currency selector	1 year
_vwo_uuid_v2	Analytical/Performance	Measures how the website performs for individual visitors	1 year

Browser Local Storage

We use your browser's local storage to cache data that improves page performance. Unlike cookies, local storage items are not sent to our servers on each request. They remain in your browser until you clear your browser data.

Storage Key	Category	Purpose	Expiry
currency-preference	Functional	Caches currency exchange rates and supported currencies for faster pricing display. No personal data is stored.	Until cleared by user (no automatic expiry)

Browser Session Storage

Session storage is automatically cleared when you close the browser tab or window. We use it for data that is only relevant within a single browsing session.

Storage Key	Category	Purpose	Expiry
sim-cart	Strictly Necessary	Holds your shopping cart contents and selected eSIM plans during your session. Required for the checkout process.	Tab session (cleared when you close the tab or window)
auth-storage	Strictly Necessary	Stores authentication tokens while you are signed in. Required to maintain your login state within the session.	Tab session (cleared when you close the tab or window, or on logout)

Kuki Pihak Ketiga

Kuki pihak ketiga ialah kuki yang ditetapkan di laman web tetapi tidak berkaitan secara langsung dengan HelloRoam. Kami menyediakan maklumat lanjut tentang kuki ini dalam jadual berikut:

Cookie Name	Cookie Type	Purposes	Expiry
_vwo_uuid	Analytical/Performance	Assigns a unique ID to each visitor to track website performance over time	1 year 1 month 4 days
_vwo_ds	Analytical/Performance	Stores user-level data for website optimization testing	3 months
_vwo_sn	Analytical/Performance	Stores information about your current browsing session	1 hour
_gcl_au	Marketing/Advertising - Google Ads	Measures the performance of advertising campaigns on the website	3 months
test_cookie	Marketing/Advertising - Google Ads (DoubleClick)	Used by Google's DoubleClick ad network to verify that your browser accepts third-party cookies before ad targeting cookies are set	15 minutes
IDE	Marketing/Advertising - Google Ads (DoubleClick)	Set by Google's DoubleClick ad network to profile your browsing behaviour across websites and show you targeted ads matched to your interests	1 year 24 days
Stripe cookies	Essential - Payment Processing	Stripe uses cookies to process payments securely and prevent fraud. PCI DSS Level 1 compliant.	Session
Supabase auth cookies	Essential - Authentication	Handles user login and account management, including social login via Google, Apple, and Facebook	Persistent (until logout)
Sentry tracking	Performance - Error Monitoring	Tracks errors and monitors app performance. Personal information is automatically redacted.	Session
_fbp	Marketing	Set by Facebook to deliver ads when you visit Facebook or a site that uses Facebook advertising.	3 months
_fbc	Marketing	Set by Facebook when you click on an ad to reach our website. Helps measure ad effectiveness.	3 months
_reb2buid	Marketing - RB2B	RB2B: identifies a returning visitor on our business pages so a company or contact is not counted twice.	1 year
_reb2bsessionID	Marketing - RB2B	RB2B: groups the pages viewed in one visit into a single session.	Session
_reb2bgeo	Marketing - RB2B	RB2B: stores the visitor's country so it knows whether person-level identification applies (United States only).	Session
_reb2bref	Marketing - RB2B	RB2B: records the page or source the visitor arrived from.	Session

Laman web ini menggunakan Google Analytics, perkhidmatan analitik web yang disediakan oleh Google, Inc. ('Google'). Maklumat yang dijana oleh kuki akan dihantar dan disimpan oleh Google, yang mungkin termasuk penyimpanan di pelayan di Amerika Syarikat.

Note: Kami juga menggunakan Google Tag Manager dan Facebook Pixel untuk tujuan analitik dan pemasaran. Perkhidmatan ini mungkin menetapkan kuki tambahan pada peranti anda. Sila rujuk Dasar Privasi kami untuk maklumat lanjut tentang cara kami menggunakan perkhidmatan ini.