Politika piškotkov

Nazadnje posodobljeno: Maj 2026

Vsebina

1. Nujni piškotki
2. Analitika in zmogljivost
3. Trženje in personalizacija
4. Storitve tretjih oseb
5. Podrobne informacije o piškotkih
6. Upravljanje nastavitev piškotkov

1. Essential Cookies

Vedno aktivno

Ti piškotki so nujni za delovanje spletne strani. Omogočajo osnovne funkcije, kot so navigacija po straneh, dostop do varnih področij in osnovna funkcionalnost storitve eSIM.

Primeri:

Upravljanje sej

• Stanje avtentikacije uporabnika
• Vsebina nakupovalne košarice
• Ohranjevanje podatkov obrazca

Varnost in nastavitve

• Žetoni za zaščito CSRF
• Jezikovne nastavitve
• Status soglasja za piškotke

2. Analytics and Performance

Neobvezno

Ti piškotki nam pomagajo razumeti, kako obiskovalci uporabljajo našo spletno stran. Zbirajo in poročajo informacije anonimno. Te podatke uporabljamo za izboljšanje naših storitev.

Kaj sledimo:

Analitika uporabe

• Ogledi strani in viri prometa
• Čas, prebit na straneh
• Priljubljena vsebina in funkcije

Meritve zmogljivosti

• Časi nalaganja strani
• Sledenje napakam
• Meritve izkušnje uporabnika

Vercel Analytics and Speed Insights measure page load times and performance without setting cookies. They use anonymous beacons instead.

Microsoft Clarity records anonymous browsing sessions (mouse movements, clicks, and scrolls) to help us understand how visitors use our site. Personal information like passwords and credit card numbers is automatically hidden from recordings.

We do not load any analytics or marketing scripts until you give consent. Only essential cookies for site functionality are active before you make a choice.

3. Marketing and Personalization

Neobvezno

Ti piškotki nam omogočajo prikazovanje personalizirane vsebine in oglasov na podlagi vaših interesov in potovalnih potreb.

Funkcije personalizacije:

Personalizacija vsebine

• Priporočila destinacij
• Ustrezni predlogi paketov eSIM
• Prilagojena izkušnja uporabnika

Oglaševanje

• Ciljna promocijska vsebina
• Kampanje za retargeting
• Integracija z družbenimi omrežji

4. Third-Party Services

Sodelujemo z zaupanja vrednimi storitvami tretjih oseb za zagotavljanje dodatnih funkcionalnosti. Te storitve lahko postavijo lastne piškotke z vašim soglasjem.

Google Analytics

Analitika uporabe spletne strani

Procesiranje plačil

Varno procesiranje plačil

Podpora strankam

Funkcionalnost klepeta v živo

Družbena omrežja

Funkcije deljenja na družbenih omrežjih

5. Detailed Cookie Information

Lastni piškotki (first-party)

Spodnja tabela prikazuje lastne piškotke, ki jih uporabljamo na tej spletni strani, zakaj jih uporabljamo in kako dolgo hranimo informacije, ki jih vsak piškotek zbira:

Cookie Name	Cookie Type	Purposes	Expiry
user-currency	Functional	Remembers your selected display currency when you change it via the currency selector	1 year
_vwo_uuid_v2	Analytical/Performance	Measures how the website performs for individual visitors	1 year

Browser Local Storage

We use your browser's local storage to cache data that improves page performance. Unlike cookies, local storage items are not sent to our servers on each request. They remain in your browser until you clear your browser data.

Storage Key	Category	Purpose	Expiry
currency-preference	Functional	Caches currency exchange rates and supported currencies for faster pricing display. No personal data is stored.	Until cleared by user (no automatic expiry)

Browser Session Storage

Session storage is automatically cleared when you close the browser tab or window. We use it for data that is only relevant within a single browsing session.

Storage Key	Category	Purpose	Expiry
sim-cart	Strictly Necessary	Holds your shopping cart contents and selected eSIM plans during your session. Required for the checkout process.	Tab session (cleared when you close the tab or window)
auth-storage	Strictly Necessary	Stores authentication tokens while you are signed in. Required to maintain your login state within the session.	Tab session (cleared when you close the tab or window, or on logout)

Piškotki tretjih oseb

Piškotki tretjih oseb so piškotki, ki jih na tej spletni strani postavljajo storitve, ki jih HelloRoam ne upravlja neposredno. Več informacij o teh piškotkih je na voljo v spodnji tabeli:

Cookie Name	Cookie Type	Purposes	Expiry
_vwo_uuid	Analytical/Performance	Assigns a unique ID to each visitor to track website performance over time	1 year 1 month 4 days
_vwo_ds	Analytical/Performance	Stores user-level data for website optimization testing	3 months
_vwo_sn	Analytical/Performance	Stores information about your current browsing session	1 hour
_gcl_au	Marketing/Advertising - Google Ads	Measures the performance of advertising campaigns on the website	3 months
test_cookie	Marketing/Advertising - Google Ads (DoubleClick)	Used by Google's DoubleClick ad network to verify that your browser accepts third-party cookies before ad targeting cookies are set	15 minutes
IDE	Marketing/Advertising - Google Ads (DoubleClick)	Set by Google's DoubleClick ad network to profile your browsing behaviour across websites and show you targeted ads matched to your interests	1 year 24 days
Stripe cookies	Essential - Payment Processing	Stripe uses cookies to process payments securely and prevent fraud. PCI DSS Level 1 compliant.	Session
Supabase auth cookies	Essential - Authentication	Handles user login and account management, including social login via Google, Apple, and Facebook	Persistent (until logout)
Sentry tracking	Performance - Error Monitoring	Tracks errors and monitors app performance. Personal information is automatically redacted.	Session
_fbp	Marketing	Set by Facebook to deliver ads when you visit Facebook or a site that uses Facebook advertising.	3 months
_fbc	Marketing	Set by Facebook when you click on an ad to reach our website. Helps measure ad effectiveness.	3 months

Ta spletna stran uporablja Google Analytics, spletno analitično storitev, ki jo zagotavlja Google, Inc. Informacije, ki jih ustvarijo piškotki, bodo poslane in shranjene pri Googlu, kar lahko vključuje shranjevanje na strežnikih v Združenih državah Amerike.

Note: Prav tako uporabljamo Google Tag Manager in Facebook Pixel za analitiko in trženje. Te storitve lahko na vašo napravo postavijo dodatne piškotke. Za več podrobnosti o uporabi teh storitev glejte našo Politiko zasebnosti.