Cookiepolitik

Sidst opdateret: Maj 2026

Indhold

1. Nødvendige cookies
2. Analyse og ydeevne
3. Marketing og personalisering
4. Tredjepartstjenester
5. Detaljerede cookieoplysninger
6. Administrer dine cookiepræferencer

1. Essential Cookies

Altid aktiv

Disse cookies er nødvendige for, at websitet fungerer korrekt. De muliggør grundlæggende funktioner som sidenavigation, adgang til sikre områder og centrale eSIM-servicefunktioner.

Eksempler:

Sessionsstyring

• Brugerens godkendelsesstatus
• Indhold i indkøbskurven
• Lagring af formulardata

Sikkerhed og præferencer

• CSRF-beskyttelsestokens
• Sprogpræferencer
• Status for cookiesamtykke

2. Analytics and Performance

Valgfri

Disse cookies hjælper os med at forstå, hvordan besøgende bruger vores website ved at indsamle og rapportere oplysninger anonymt. Vi bruger data til at forbedre vores tjenester.

Hvad vi sporer:

Brugsanalyse

• Sidevisninger og trafikkilder
• Tid brugt på sider
• Populært indhold og populære funktioner

Ydelsesindikatorer

• Sideindlæsningstider
• Fejlsporing
• Brugeroplevelsesmålinger

Vercel Analytics and Speed Insights measure page load times and performance without setting cookies. They use anonymous beacons instead.

Microsoft Clarity records anonymous browsing sessions (mouse movements, clicks, and scrolls) to help us understand how visitors use our site. Personal information like passwords and credit card numbers is automatically hidden from recordings.

We do not load any analytics or marketing scripts until you give consent. Only essential cookies for site functionality are active before you make a choice.

3. Marketing and Personalization

Valgfri

Disse cookies giver os mulighed for at vise dig personaliseret indhold og annoncer, der er relevante for dine interesser og eSIM-rejsebehov. Planlægger du en tur til Spanien eller Thailand? Vi hjælper dig med at finde den rigtige eSIM-plan.

Personaliseringsfunktioner:

Indholdspersonalisering

• Destinationsanbefalinger
• Relevante eSIM-planforslag
• Tilpasset brugeroplevelse

Annoncering

• Målrettet reklameindhold
• Retargeting-kampagner
• Integration med sociale medier

4. Third-Party Services

Vi samarbejder med betroede tredjepartstjenester for at levere forbedret funktionalitet. Disse tjenester kan sætte egne cookies med dit samtykke.

Google Analytics

Analyse af websitebrug

Betalingsbehandlere

Sikker betalingshåndtering

Kundesupport

Live chat-funktion

Sociale medier

Sociale delingsfunktioner

5. Detailed Cookie Information

Cookies fra os selv

Tabellen nedenfor giver mere information om de cookies, vi selv sætter på websitet, hvorfor vi bruger dem, og hvor længe websitet gemmer de data, de indsamler:

Cookie Name	Cookie Type	Purposes	Expiry
user-currency	Functional	Remembers your selected display currency when you change it via the currency selector	1 year
_vwo_uuid_v2	Analytical/Performance	Measures how the website performs for individual visitors	1 year

Browser Local Storage

We use your browser's local storage to cache data that improves page performance. Unlike cookies, local storage items are not sent to our servers on each request. They remain in your browser until you clear your browser data.

Storage Key	Category	Purpose	Expiry
currency-preference	Functional	Caches currency exchange rates and supported currencies for faster pricing display. No personal data is stored.	Until cleared by user (no automatic expiry)

Browser Session Storage

Session storage is automatically cleared when you close the browser tab or window. We use it for data that is only relevant within a single browsing session.

Storage Key	Category	Purpose	Expiry
sim-cart	Strictly Necessary	Holds your shopping cart contents and selected eSIM plans during your session. Required for the checkout process.	Tab session (cleared when you close the tab or window)
auth-storage	Strictly Necessary	Stores authentication tokens while you are signed in. Required to maintain your login state within the session.	Tab session (cleared when you close the tab or window, or on logout)

Tredjepartscookies

Tredjepartscookies er cookies sat på websitet, men som ikke direkte vedrører eller administreres af HelloRoam. Vi giver mere information om disse cookies i tabellen nedenfor:

Cookie Name	Cookie Type	Purposes	Expiry
_vwo_uuid	Analytical/Performance	Assigns a unique ID to each visitor to track website performance over time	1 year 1 month 4 days
_vwo_ds	Analytical/Performance	Stores user-level data for website optimization testing	3 months
_vwo_sn	Analytical/Performance	Stores information about your current browsing session	1 hour
_gcl_au	Marketing/Advertising - Google Ads	Measures the performance of advertising campaigns on the website	3 months
test_cookie	Marketing/Advertising - Google Ads (DoubleClick)	Used by Google's DoubleClick ad network to verify that your browser accepts third-party cookies before ad targeting cookies are set	15 minutes
IDE	Marketing/Advertising - Google Ads (DoubleClick)	Set by Google's DoubleClick ad network to profile your browsing behaviour across websites and show you targeted ads matched to your interests	1 year 24 days
Stripe cookies	Essential - Payment Processing	Stripe uses cookies to process payments securely and prevent fraud. PCI DSS Level 1 compliant.	Session
Supabase auth cookies	Essential - Authentication	Handles user login and account management, including social login via Google, Apple, and Facebook	Persistent (until logout)
Sentry tracking	Performance - Error Monitoring	Tracks errors and monitors app performance. Personal information is automatically redacted.	Session
_fbp	Marketing	Set by Facebook to deliver ads when you visit Facebook or a site that uses Facebook advertising.	3 months
_fbc	Marketing	Set by Facebook when you click on an ad to reach our website. Helps measure ad effectiveness.	3 months

Websitet bruger Google Analytics, en webanalysetjeneste fra Google, Inc. ('Google'). Oplysninger genereret af cookies overføres til og gemmes af Google, herunder muligvis på servere i USA.

Note: Vi bruger også Google Tag Manager og Facebook Pixel til analyse og markedsføring. Disse tjenester kan sætte ekstra cookies på din enhed. Se vores privatlivspolitik for mere information om, hvordan vi bruger disse tjenester.