VOXI Roaming in 2026: European Roaming Pass, Global Extras and Charges

Dubai, the Maldives and Andorra sit outside every VOXI pass, so data there comes out of credit. A HelloRoam travel eSIM can carry that data while your VOXI number stays in the phone.

VOXI roaming charges depend on which zone you are in

VOXI is a brand of Vodafone Limited, but its roaming passes and rates are its own; our explainer on how other UK networks bill roaming covers Vodafone and the rest. If you are on Vodafone itself, our guide to how Vodafone's own roaming works sets out its zones and passes. VOXI splits the world into four groups for roaming, and each one works differently:

VOXI's Unlimited Social Media, Music and Video stay at home. Abroad, those apps use your general data like any other app.

We read every price and rule in this guide on 8 November 2026, on VOXI's charges page, help pages, pricing guide and pass terms, and on Ofcom's roaming advice. VOXI's pass terms say it may change them at any time and will tell you if a change is to your disadvantage, so check your account before you travel.

VOXI's European Roaming Pass covers 47 places and starts the day you buy it

Free EU roaming on VOXI ended on 27 May 2022, when its roaming passes began, as MoneySavingExpert reported that April. Some other UK networks still cover Europe at no extra cost, and our guide to UK plans with Europe included compares them. Today the European Roaming Pass lets you use your plan's minutes, texts and data in 47 places. They are every EU country apart from Ireland, which sits in Zone A, plus places such as the Canary and Balearic Islands, Madeira, the Azores, Switzerland, Monaco, Gibraltar, Jersey and Guernsey.

Andorra is not on the list, and Northern Cyprus is left out of Cyprus. Kosovo is unclear: VOXI's charges page lists it in the Europe zone, but the pass terms and the help page leave it out, so ask VOXI before a trip there.

The pass starts on the date you buy it, not when you first use it. Your data only starts to count once you arrive in the zone, but the days run from purchase, so VOXI advises buying as close to your travel date as possible. You can hold one pass at a time, and VOXI asks you to wait until one expires before you buy the next.

Without a pass, your plan's allowances do not work in Zone B, though you can still receive calls and texts. Calls and texts from the zone to countries outside it are charged at VOXI's standard rates, not taken from the pass.

The cheapest pass mix for each trip length

VOXI's own example for a 16-day trip is a 15-day pass followed by a 1-day pass. Using its prices, and counting each pass from the day you buy it, these are the cheapest ways to cover a trip:

A week in Spain costs £15 on the 8-day pass, against £18.20 for seven 1-day passes. For six days, one 8-day pass costs just 60p more than three 2-day passes, and for ten days one 15-day pass costs 20p more than the 8-day and 2-day pair. Either way you buy once instead of again mid-trip.

Watch the edges of the zone too. Ofcom warns that near a border your phone can pick up the stronger network across it, and it names Greece and Turkey as an example. Turkey is outside VOXI's Europe Zone, so a Turkish network is not covered by your pass. To stop it, choose a local network by hand in your phone's mobile network settings, as Google's Pixel network guide shows. If Turkey is on your route, our guide to roaming in Turkey compares what UK networks charge there.

VOXI's 20GB limit applies to each 30-day plan, not to each pass

VOXI's help page sums the European pass up as your plan's data, or 20GB if that is less, plus unlimited minutes and texts. The pass terms add conditions that matter on a longer trip.

The data comes out of your plan. You can use your plan's data or 20GB, whichever is less, and the 20GB limit runs per 30-day plan, so a second pass in the same plan period does not reset it. The pass also ends early once you reach that limit, even with days left on it, and VOXI tells you when you are close.

Data you used at home counts as well. If your plan has 20GB, using 12GB in the UK before you fly leaves 8GB for the trip. When the data runs out abroad, you can join Wi-Fi or add a Data Extra in your account. A 1GB Data Extra costs £3. VOXI's pass terms say it goes with your active European pass, but also that the pass ends at the limit, so ask VOXI whether you need a new pass too.

The same rule of your plan's data or 20GB, whichever is less, applies in Zone A, where you need no pass.

Stays of 62 days or more in four months can add charges

VOXI's passes are meant for holidays and short trips. If you use your phone in its Europe Zone, Zone A included, for 62 or more days in a four-month period, and you use it more there than in the UK, VOXI sends a warning by email or text.

If the roaming carries on for 14 days after that warning, VOXI may charge 3p a minute for calls, 1p a text and £3.13 for each 1GB of data, and you need credit to keep using your phone. Receiving calls and texts stays free.

VOXI's Global Roaming Extra gives you 2GB or 4GB in 73 countries

Outside the Europe Zone, VOXI plans do not work on their own. In 73 countries you can buy a Global Roaming Extra instead: 100 minutes, 100 texts and 2GB for 8 days at £16, or 200 minutes, 200 texts and 4GB for 15 days at £26.60. The list includes the USA, Canada, Mexico, Turkey, Egypt, Morocco, Thailand, Japan, Australia and South Africa.

Like the European pass, it starts when you buy it, and every call comes out of its minutes. Its minutes and texts cover use in the 73 countries and back to the UK. Calls or texts to countries off the list cost VOXI's standard roaming rate, and premium-rate and non-geographic numbers are not included.

One Extra works in any of the 73 countries, so a trip to the USA and Canada needs only one. None of the 73 is in the Europe Zone, though, so a week in Spain followed by a week in Morocco needs a European pass and a Global Extra.

Two rules can waste money. First, buying a new Extra before the old one expires wipes whatever was left on the old one, because unused minutes, texts and data never carry over. Second, once an Extra is used up, VOXI charges its standard roaming rates from your credit.

That second rule matters on a long trip. In the USA, VOXI's credit rate is 12p a MB, so another 500MB after a 4GB Extra runs out costs £60. VOXI's terms let you buy a new 8-day Extra, 2GB for £16, before the old one expires, though you lose the minutes and texts left on it. Before you choose an Extra, work out your trip's data.

Montenegro is a grey area. It is on the Global Extra list, but VOXI's charges page marks it as a country where data services are not supported, so ask VOXI before you count on data there.

Where VOXI has no pass, roaming costs up to £1.20 a MB from credit

Places outside Zone A, Zone B and the Global Extra list need credit on your VOXI account. The rate depends on which of VOXI's four Rest of the World zones the place is in:

VOXI marks Cuba and Lebanon as places where its data service does not work at all. Elsewhere the rates add up fast: every 100MB costs £12 in Dubai and £120 in Andorra, so a 500MB ski week in Andorra would cost £600. Our guide to using your phone abroad compares roaming with the other main ways to stay online.

Answering calls costs money too. VOXI's charges page and its charges guide of December 2025 list 36p a minute in Zone 1, rising to £1.80 in Zone 4. Its older Pricing Guide of June 2024 still shows 8p for Zone 1, so ask VOXI which rate applies if you expect calls.

On a ferry or cruise, your phone may pick up the ship's satellite network. VOXI's charges page lists calls from one at £2.40 a minute, answering a call at £1.80 a minute and texts at 60p, and Ofcom notes that ship networks can cost more than normal roaming.

Buy passes, check your data and stop surprise charges in your VOXI account

Everything happens in your VOXI account online. You add or remove passes by signing in at voxi.co.uk, and you need an active plan to do it. The account also shows the data you have left, your active passes and when your plan renews.

VOXI tells you when you have used 80% and 100% of your plan's data. Ofcom also requires networks to send an automatic message about roaming charges when you arrive in another country, unless you have opted out.

One check before you fly saves trouble later: a VOXI SIM or eSIM has to be activated in the UK, or roaming will not be enabled.

VOXI's 100 International Minutes Extra is for calling standard numbers in selected countries from the UK, and lasts 30 days. It is not a roaming pass and does not make your plan work abroad.

Then set up the phone. If you travel outside Zone A without a pass or Extra and do not want to pay from credit, turn data roaming off: on an iPhone, open Settings, then Mobile Data, then Mobile Data Options, and switch Data Roaming off. If a travel eSIM will carry your data, turn roaming off for the VOXI line only on phones that give each line its own switch, such as the iPhone and Pixel. Where one switch covers both lines, leave it on:

iPhone: open Settings, then Mobile Data, and tap your VOXI number. In Mobile Data Options, turn Data Roaming off for that line and leave it on for the eSIM, as Apple's guide to data roaming explains for phones with two lines.

Google Pixel: go to Settings, then Network and Internet, then SIMs. Set the travel eSIM as your SIM for mobile data, then open the VOXI SIM and turn Roaming off.

Samsung Galaxy: Samsung's roaming guide shows a single Data Roaming switch, under Connections and then Mobile Networks, so keep it on. In Connections, open SIM card manager and pick the travel eSIM for Mobile data, the route Samsung's guide to dual SIM settings describes.

If a VOXI roaming charge looks wrong

Start by signing in to check your data, passes and credit. If a charge still looks wrong, VOXI's complaints page gives a complaints line, 0808 005 7463, which is free to call in the UK, and an online form, and VOXI aims to resolve complaints within 5 days. If it has not put things right within six weeks, or sends you a final deadlock letter, you can take the case to CISAS, a free scheme approved by Ofcom.

A travel eSIM fills the gaps in VOXI's roaming passes

For a week in Spain or Greece, VOXI's 8-day pass and your plan's data may be all you need. A fortnight in Florida on the 15-day Global Extra gives you 4GB for the whole trip. The gaps are elsewhere: places with no pass at all, Montenegro's unclear data, and long European trips that run into the 20GB plan limit.

That is where a HelloRoam eSIM fits. Mobile data for the UAE or data plans for Andorra swap per-MB credit for a set amount of data.

Keep your VOXI SIM switched on beside it so texts still reach your number; in the Europe Zone, VOXI says you can receive calls and texts even without a pass.

On a long European trip, a Europe eSIM can carry the data so the 20GB plan limit stops mattering. Those three plan pages were live when we checked on 27 October 2026, and each one shows its current data options. First, check your phone works with eSIM and can run two lines at once.

We sell travel eSIMs, which is worth keeping in mind as you read this section, and our editorial policy sets out how we handle that. Our guide on how to avoid roaming charges compares an eSIM with roaming in more depth.