Editorial Policy

We source pricing and coverage data directly from carrier APIs and partner networks. Every plan you see on HelloRoam reflects live data, not static estimates.

Plan details are verified against live API data at build time. When our data pipeline runs, it pulls current package pricing, data allowances, validity periods, and coverage from our network partners.

Country coverage claims are based on active carrier partnerships, updated monthly. We do not publish coverage for countries where we lack a verified active network agreement.

Comparison pages are authored by our team with hands-on experience testing eSIM products. Our writers travel and test the products they write about.

We test plans on real devices across multiple countries before publishing claims. Activation flows, network switching behavior, and data speeds are verified in the field where possible.

Every comparison includes publicly verifiable data points. Where we cite a competitor feature or price, we link to the source or note the date the information was last verified.

We use AI tools to help with content research, data analysis, and drafting. All AI-generated content is reviewed, fact-checked, and edited by our team before publication.

AI tools help us process large amounts of travel and telecommunications data across 186+ countries. Human editors make all final decisions about what we publish.

We clearly distinguish between factual information (pricing, coverage, device compatibility) and editorial opinions. AI assists with factual research; our team provides the editorial perspective.

If you find an error, contact us at help@helloroam.com. Include the page URL, the claim you believe is incorrect, and any source you can share.

We aim to correct factual errors within 48 hours of notification. For time-sensitive pricing or coverage errors, we prioritize corrections the same business day.

Corrections are noted with an update date on the affected page. Significant corrections are reflected in the page's dateModified structured data so search engines reflect the change.

HelloRoam is itself an eSIM provider. When we compare our service to competitors, we disclose this relationship. We are not a neutral third party in those comparisons.

We strive to present accurate, verifiable information in all comparisons. Competitor data is sourced from their public pricing pages and official documentation. We do not alter competitor data to make our service look better.

We encourage readers to verify claims directly with each provider before purchasing. Links to competitor sites are included in comparison pages so you can check prices yourself.

Our comparison methodology is based on publicly available pricing, features, and coverage data. We document our methodology on each comparison page so you can assess it independently.