Travel eSIM for United States

An eSIM (embedded SIM) is a digital SIM card built directly into your smartphone, tablet, or smartwatch. It lets you activate mobile plans electronically without inserting a physical SIM card. Unlike traditional SIM cards, eSIMs are reprogrammable. You can switch networks or plans instantly through software on compatible devices like iPhone 14, Samsung Galaxy S23, or Google Pixel 8.

To check if your mobile supports eSIM, go to Settings, then Mobile Data (iPhone) or Settings, then Network & Internet (Android) and look for 'Add eSIM' or 'SIM card manager' options. Most flagship mobiles released after 2018 support eSIM, including iPhone XS and newer, Samsung Galaxy S20+, Google Pixel 3+, and many modern Android devices. You can also dial *#06# to see if an EID (eSIM identifier) appears.

To install your Hello Roam eSIM, follow these 3 steps: (1) Purchase your plan from the Hello Roam dashboard and receive your QR code via email within minutes, (2) Open Settings, then Mobile Data, then Add eSIM on your device (iPhone) or Settings, then Network & Internet, then Mobile Network (Android), (3) Scan the QR code or enter the manual activation code to complete installation in 2 to 5 minutes. Make sure you are connected to Wi-Fi during setup.

eSIM activation is usually instant but can take 2 to 10 minutes depending on network conditions and signal strength. If activation takes longer than 10 minutes, try these steps: restart your device, toggle aeroplane mode on and off for 30 seconds, check that the eSIM profile is set as your active data line, or confirm you are in an area with good network coverage.

Yes, most modern smartphones support dual SIM, letting you use one physical SIM card and one eSIM at the same time. This is ideal for travellers who want to keep their Singapore number active for calls and texts whilst using a Hello Roam eSIM for affordable local data overseas. You can choose which SIM handles calls, messages, and data in your device's mobile data settings under 'Primary' or 'Default' line options.

5G support on Hello Roam eSIMs depends on the local network included in your plan and your device's 5G compatibility. Many Hello Roam plans include 5G access where partner networks offer 5G coverage in major cities and urban areas. Your device must support 5G bands used in the destination country (check device specs), and you will automatically connect to the fastest available network (5G, 4G LTE, or 3G) based on coverage.