HelloRoam is a global eSIM provider offering instant mobile data in 185+ countries. Buy prepaid travel eSIM plans with no extra fees, no contracts, and instant activation on any eSIM-compatible device.
Check if your phone is eSIM compatible before you buy a plan. Your handset must be carrier-unlocked and eSIM supported to use HelloRoam data plans across 185+ countries. Phones bought through Vodacom, MTN, or Cell C are often carrier-locked. Samsung Galaxy S20 and newer support eSIM, but the popular Samsung A-series (A53, A54, A55) does not. Check your model and unlock status before buying.
HelloRoam works on eSIM compatible phones from Apple (iPhone XS and newer), Samsung (Galaxy S20 and newer), and Google (Pixel 2 and newer). Your handset must be carrier-unlocked. Phones bought through Vodacom, MTN, or Cell C may need to be unlocked before you can add a HelloRoam e-sim plan. The Samsung A-series (A53, A54, A55) is popular in South Africa but does not include eSIM hardware. You need a Galaxy S20 or newer to use eSIM.
iPhones sold in mainland China do not support eSIM. Only some iPhone models sold in Hong Kong and Macau support eSIM. If you bought your iPhone in one of these regions, verify eSIM compatibility before purchasing a plan.
Samsung devices must be carrier-unlocked to use eSIM. Handsets purchased through Vodacom, MTN, or Cell C may have eSIM disabled by default. Contact your network to unlock your device before adding a HelloRoam plan. Note: the Samsung Galaxy A-series (A52, A53, A54, A55) does not support eSIM. eSIM hardware is only available on Galaxy S20 and newer flagship models.
Google Pixel devices bought in Australia, Taiwan, and Japan may not support eSIM. Verify your device compatibility before purchasing a plan.
Motorola eSIM availability varies by region. Your device must be carrier-unlocked and purchased in a region that supports eSIM functionality.
Oppo Find X series global variants support eSIM. Oppo phones are sold at Incredible Connection and Takealot in South Africa. Budget Oppo A-series models use physical SIM only. Confirm eSIM on your model.
Xiaomi 14 and 15 global variants support eSIM. Chinese models do not. Buy from Incredible Connection or Takealot. Check the exact model number for eSIM hardware.
Huawei phones have limited eSIM support in South Africa. Most models at Incredible Connection and Takealot use physical SIM only. Check with Vodacom or MTN for compatibility.
Sony Xperia 1 V and Xperia 5 V support eSIM in their global variants. Available from Takealot. Confirm the eSIM model before purchasing.
Honor eSIM works on select flagship models outside China. Budget Honor phones at Incredible Connection use physical SIM only. Check the Honor spec page for your model.
OnePlus eSIM works on the 9 series onwards. Buy unlocked from Takealot or OnePlus.com. OnePlus phones are not sold through Vodacom or MTN stores.
Vivo eSIM is limited to select flagship X-series global models. Vivo phones at Takealot vary by variant. Check the Vivo support page for your exact model.
Nokia eSIM works on select models. Nokia phones are sold at Incredible Connection and Takealot. Check the Nokia spec page for eSIM on your model.
Rakuten phones are sold only in Japan. They are not available from SA retailers and do not support SA network bands.
Sharp AQUOS phones are sold only in Japan. They are not available from SA retailers. eSIM works on select AQUOS models with Japanese carriers only.
Fairphone is a European brand not officially sold in South Africa. Fairphone 5 supports eSIM in European markets. If you imported one, check SA band compatibility.
Nothing Phone (2) and (2a) Plus support eSIM. Buy from Nothing.tech or Takealot. Nothing phones work on Vodacom, MTN, and Cell C networks in South Africa.
TCL eSIM works on select 5G models. TCL phones are available at Incredible Connection and Takealot. Confirm eSIM on your model spec page before buying.
Realme eSIM is limited to select GT flagship global variants. Budget Realme at Takealot use physical SIM only. Check specs before buying a plan.
ASUS Zenfone and ROG Phone support eSIM on select models. Buy unlocked from Takealot. They are not sold through Vodacom, MTN, or Cell C stores.
Hammer rugged phones are a European brand not sold in South Africa. eSIM works in select European markets only. Check compatibility if you imported one.
T-Mobile Revvl devices are sold only in the US and are not available in South Africa. These phones do not work on SA networks.
eSIM support depends on the exact brand and model. Most budget phones at Game, Pep, and prepaid carrier outlets use physical SIM only. Check your phone spec page for eSIM before buying.
eSIM cannot run on every phone. It needs an embedded eSIM chip built into the hardware at the factory. Compatible phones include iPhone XS and newer, Samsung Galaxy S20 and newer, and Google Pixel 2 and newer. Handsets released before 2018 and most budget Android models do not have this chip. HelloRoam works on any eSIM supported phone that is also carrier-unlocked.
Checking eSIM support on your handset takes under a minute. On iPhone, open Settings, then General, then About, and look for an EID number. On Android, dial *#06# and look for an EID next to your IMEI. If an EID appears, your phone has eSIM hardware. South African phones bought through Vodacom, MTN, or Cell C may also be carrier-locked, so confirm your unlock status before buying a HelloRoam plan.
Old phones cannot use eSIM. The embedded eSIM chip must be physically present from the factory. No software update can add it later. Phones released before 2018, including iPhone X and earlier and Samsung Galaxy S10 and earlier, will never support eSIM. To use a HelloRoam plan, you need an eSIM supported phone from 2018 or later.
Not all iPhones support eSIM. Compatible models start from the iPhone XS, XS Max, and XR released in September 2018. Every iPhone 11 through 16 model supports eSIM, along with the iPhone SE 2nd and 3rd generation. Older models including iPhone X, 8, 7, and 6 do not have eSIM hardware. iPhones bought in mainland China and some Hong Kong models also lack eSIM support even on newer versions.
Google Pixel phones support eSIM from the Pixel 2 onwards. All Pixel models through to the Pixel 10, including the Pixel Fold and Pixel 9 Pro series, include eSIM hardware certified by the GSMA. Pixel 7 and newer can run two active eSIMs without a physical SIM card. Your Pixel must be carrier-unlocked to set up a HelloRoam plan.
The Honor 200 Lite does not support eSIM. Honor limits eSIM to select flagship models sold outside China. Budget and mid-range Honor phones, including the 200 Lite, use physical SIM cards only. If you are travelling to Mauritius, Dubai, or London and need data on arrival, you will need a different handset. Check our full e-sim compatible device list for alternatives.
The Honor 50 does not support eSIM in most markets. Honor limits eSIM to select high-end models sold outside China. The Honor 50 uses a physical dual SIM setup instead. Travellers heading to Thailand, the UAE, or the UK who want to avoid per-MB roaming charges from Vodacom or MTN will need an eSIM compatible handset to use a HelloRoam plan.
iPhone 13 supports eSIM on all four variants: iPhone 13, 13 mini, 13 Pro, and 13 Pro Max. Apple made the iPhone 13 the first model to run two active eSIMs at once without any physical SIM card. HelloRoam eSIM plans work on iPhone 13 across 185+ countries. Your iPhone 13 must be carrier-unlocked to install a third-party eSIM plan.
iPhone supports eSIM from the XS, XS Max, and XR released in September 2018 onward. Every model in the iPhone 11 through 16 range includes eSIM, and so does the iPhone SE 2nd and 3rd generation. What iphones support esim? Every i phone from XS onward supports it, covering the full 11 through 16 lineup. Your iPhone must run iOS 12.1 or later and be carrier-unlocked to install a HelloRoam e SIM plan. Phones bought in mainland China do not support eSIM regardless of model.
The Oppo Reno 14 supports eSIM on its international variant. Oppo's global flagship and mid-range models, including the Reno 14 series, support eSIM in markets outside China. Chinese domestic versions do not. Oppo and Vivo devices require ColorOS 12 or later for eSIM functionality. Always confirm your specific regional variant before buying a HelloRoam plan.
The LG V40 ThinQ does not support eSIM. LG's eSIM hardware was limited to the LG G8 ThinQ and select US carrier models. The V40 was not included. LG stopped making smartphones in 2021, so no future update will add eSIM support. If you need a travel e-sim for Mauritius, the UK, or Dubai, you will need a handset from a brand on the eSIM supported phones list.
Your phone shows eSIM support through a quick settings check. On iPhone, go to Settings, General, About, and look for an EID number. On Android, dial *#06# and check whether an EID appears next to your IMEI. An EID confirms your phone has eSIM hardware. South African handsets bought from Vodacom, MTN, or Cell C may still be carrier-locked, so verify your unlock status before buying a HelloRoam plan.